What users are saying about
12 Ratings
Top Rated
84 Ratings
12 Ratings
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Score 7.8 out of 100
Top Rated
84 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Monitoring Tasks

    Absolute

    Feature Set Not Supported
    N/A
    8.5

    Atera

    85%
    Atera ranks higher in 5/5 features

    Remote monitoring

    N/A
    0 Ratings
    8.6
    86%
    51 Ratings

    Network device monitoring

    N/A
    0 Ratings
    7.8
    78%
    41 Ratings

    Multiple Server Monitoring

    N/A
    0 Ratings
    8.9
    89%
    50 Ratings

    Multi-device monitoring

    N/A
    0 Ratings
    8.8
    88%
    51 Ratings

    Automated alerts and notifications

    N/A
    0 Ratings
    8.6
    86%
    52 Ratings

    Management Tasks

    Absolute

    Feature Set Not Supported
    N/A
    7.8

    Atera

    78%
    Atera ranks higher in 4/4 features

    Patch Management

    N/A
    0 Ratings
    8.0
    80%
    50 Ratings

    Service configuration management

    N/A
    0 Ratings
    7.8
    78%
    44 Ratings

    Software and hardware inventory

    N/A
    0 Ratings
    8.4
    84%
    51 Ratings

    Policy-based automation

    N/A
    0 Ratings
    7.0
    70%
    39 Ratings

    Reporting

    Absolute

    Feature Set Not Supported
    N/A
    8.1

    Atera

    81%
    Atera ranks higher in 4/4 features

    Performance data reports

    N/A
    0 Ratings
    8.5
    85%
    46 Ratings

    Customizable reporting

    N/A
    0 Ratings
    7.8
    78%
    42 Ratings

    Data visualization

    N/A
    0 Ratings
    7.9
    79%
    43 Ratings

    Risk analysis

    N/A
    0 Ratings
    8.0
    80%
    35 Ratings

    Security

    Absolute

    Feature Set Not Supported
    N/A
    7.9

    Atera

    79%
    Atera ranks higher in 3/3 features

    Data backup and recovery

    N/A
    0 Ratings
    7.7
    77%
    26 Ratings

    Antivirus and malware management

    N/A
    0 Ratings
    7.9
    79%
    33 Ratings

    Administrator access control

    N/A
    0 Ratings
    8.1
    81%
    83 Ratings

    Attribute Ratings

    • Absolute is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.5

    Absolute

    95%
    2 Ratings
    8.9

    Atera

    89%
    53 Ratings

    Likelihood to Renew

    Absolute

    N/A
    0 Ratings
    9.1

    Atera

    91%
    1 Rating

    Support Rating

    Absolute

    N/A
    0 Ratings
    8.9

    Atera

    89%
    7 Ratings

    Likelihood to Recommend

    Absolute

    I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
    Read full review

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
    Read full review

    Pros

    Absolute

    • I tracked a stolen computer all the way to Africa from USA and disabled it.
    • I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location.
    • Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices.
    Read full review

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
    Read full review

    Cons

    Absolute

    • I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
    • I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.
    Read full review

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
    Read full review

    Pricing Details

    Absolute

    Starting Price

    Editions & Modules

    Absolute editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Atera

      Starting Price

      $99 per month

      Editions & Modules

      Atera editions and modules pricing
      EditionModules
      Pro$991
      Growth$1292
      Power$1693

      Footnotes

      1. Per Technician
      2. Per Technician
      3. Per Technician

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Unlimited devices & agents. No hidden fees. No contracts.

      Pricing Info

      Likelihood to Renew

      Absolute

      No answers on this topic

      Atera

      As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
      Read full review

      Support Rating

      Absolute

      No answers on this topic

      Atera

      Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
      Read full review

      Alternatives Considered

      Absolute

      I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
      Read full review

      Atera

      We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
      Read full review

      Return on Investment

      Absolute

      • Recovery of stolen assets.
      • After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft.
      • It deterred pawn shops from accepting our stolen machines.
      Read full review

      Atera

      • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
      Read full review

      Screenshots

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