What users are saying about
3 Ratings
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Score 10 out of 100
20 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Acarda Messenger Auto Dialer

I would like to recommend it to my customers and clients. I will tell everyone that this is a very necessary software.
It has many features that will satisfy your customers and clients. And your business will run very well.
This software is very good. We've already used a lot of software. But there are very few software features like this.
Sujon Kumar ROY | TrustRadius Reviewer

Conga Collaborate

We've found that closing deals through Ocitv is very efficient and effective in saving our team time. A small team at our company has been using the beta version to display multiple quotes and proposals through our customized templates. The customization of templates allows multiple teams to leverage the software with little resistance from the client. We work with many legacy companies that still require a formal legal agreement
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Contact preview
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Dialer-CRM integration
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Call notes & tags
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Automatic call logging
Acarda Messenger Auto Dialer
10.0
Conga Collaborate

Core Dialer

Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Outbound dialing
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Inbound routing
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Custom caller ID
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Click-to-call
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Recorded voicemail drop
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Dialer contact import
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Campaign & list management
Acarda Messenger Auto Dialer
10.0
Conga Collaborate

Call Follow-up and Quality Assurance

Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Follow-up calls
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Dialer reporting & analytics
Acarda Messenger Auto Dialer
10.0
Conga Collaborate
Dialer compliance
Acarda Messenger Auto Dialer
10.0
Conga Collaborate

Pros

Acarda Messenger Auto Dialer

  • We were in a lot of trouble. I was wondering how to build a good relationship with the customer and his clients . I couldn't think. One of our clients talks about this Auto DL Messenger.
  • Recorded messages can be sent later.
  • It is very comfortable and user-friendly.
Sujon Kumar ROY | TrustRadius Reviewer

Conga Collaborate

  • Simple to implement and use. If you're using Word to write proposals, distribute, redline and edit them... you're going to save time on the first proposal you write.
  • Impressive to our prospects. When we distribute our password-protected proposals, our prospects always comment on what a great experience it is.
  • A huge time-saver with its templating capabilities. We have standard engagements with our clients and we're able to control and update the messaging as needed, and still personalize it to each opportunity.
  • A company that listens and cares about their clients' usage. From day 1 at TinderBox, the team has been responsive to our needs.
  • Tracking and measurement show our success rates. We love the fact that we get notified when the prospect opens the proposal and that we can track our team's success.
Douglas Karr | TrustRadius Reviewer

Cons

Acarda Messenger Auto Dialer

  • [I feel] this app needs to be made more beautiful.
  • [I feel] that UI/UX design needs to be redone.
Sujon Kumar ROY | TrustRadius Reviewer

Conga Collaborate

  • Formatting is weak. Sometimes the UX for bold, underline, etc. do not work well. Copy and paste functionality can be buggy at times.
  • At times, we have a difficulties with the connection between SFDC and the tool, and sometimes the SOW does not appear in the opportunity record in SFDC.
  • Takes a while to get it looking good in terms of a final SOW. It can be time consuming and not very easy to learn as a beginner.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Conga Collaborate

Conga Collaborate 4.8
Based on 2 answers
I don't see any use in my current org but If I see any use I'll propose it when I'm in position to recommand.
Sunil Parmar | TrustRadius Reviewer

Usability

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Conga Collaborate

Conga Collaborate 8.0
Based on 1 answer
It's a fantastic platform as is, but there's always an opportunity to squeeze a little optimization into the fold. I am of the belief that the user should be looking left to go backwards, right to go forwards, up to the right for support, and hitting the menus for other commands. Sometimes I go to advance and I'm hit with the message that I have to save first... so I have to click a button up top to save, then back down to advance. I think a "Save and Continue" in places is appropriate.
Douglas Karr | TrustRadius Reviewer

Support Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Conga Collaborate

Conga Collaborate 10.0
Based on 2 answers
Their support team is top-notch--very quick to reach out to help on any issues or questions we have.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acarda Messenger Auto Dialer

I used to use a software. It was very slow and slowed down the company of our users.
Talking to customers or clients would cause the system to hang. So we started using this software.
The file size of this software is about 14 MB. And after installation it becomes only 5.30MB.
Sujon Kumar ROY | TrustRadius Reviewer

Conga Collaborate

Conga Collaborate has pricing that worked for our small team. The Salesforce integration is better suited for our needs with Conga
Anonymous | TrustRadius Reviewer

Return on Investment

Acarda Messenger Auto Dialer

  • As far as I know, it does not have any kind of uncomfortable features
  • This will prevent any adverse reactions from your company's customers or clients.
  • All in all it is a very good software
Sujon Kumar ROY | TrustRadius Reviewer

Conga Collaborate

  • Positive: Time saving and proposal consistency.
  • Negative: Unreliable editor.
  • Positive: I appreciate the ability to track user's activity once a proposal is completed.
Anonymous | TrustRadius Reviewer

Pricing Details

Acarda Messenger Auto Dialer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Conga Collaborate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Acarda Messenger Auto Dialer
10.0
Conga Collaborate
9.0

Likelihood to Renew

Acarda Messenger Auto Dialer
Conga Collaborate
4.8

Usability

Acarda Messenger Auto Dialer
Conga Collaborate
8.0

Support Rating

Acarda Messenger Auto Dialer
Conga Collaborate
10.0

Add comparison