What users are saying about
37 Ratings
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Top Rated
622 Ratings
37 Ratings
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Score 8.7 out of 100

Smartsheet

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Top Rated
622 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Project Management

    Accelo

    Feature Set Not Supported
    N/A
    8.2

    Smartsheet

    82%
    Smartsheet ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    8.6
    86%
    117 Ratings

    Resource Management

    N/A
    0 Ratings
    7.7
    77%
    101 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.8
    88%
    100 Ratings

    Scheduling

    N/A
    0 Ratings
    8.6
    86%
    103 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.8
    78%
    91 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.6
    86%
    113 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    7.6
    76%
    74 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    8.0
    80%
    70 Ratings

    Document Management

    N/A
    0 Ratings
    7.7
    77%
    93 Ratings

    Email integration

    N/A
    0 Ratings
    8.2
    82%
    91 Ratings

    Mobile Access

    N/A
    0 Ratings
    7.8
    78%
    87 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    8.2
    82%
    57 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    8.5
    85%
    61 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    8.1
    81%
    67 Ratings

    Professional Services Automation

    Accelo

    Feature Set Not Supported
    N/A
    8.4

    Smartsheet

    84%
    Smartsheet ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    8.1
    81%
    38 Ratings

    Invoicing

    N/A
    0 Ratings
    8.6
    86%
    30 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    8.1
    81%
    53 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    8.9
    89%
    28 Ratings

    Attribute Ratings

    • Accelo is rated higher in 1 area: Likelihood to Recommend
    • Smartsheet is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
    • Accelo and Smartsheet are tied in 1 area: Performance

    Likelihood to Recommend

    8.8

    Accelo

    88%
    8 Ratings
    8.4

    Smartsheet

    84%
    138 Ratings

    Likelihood to Renew

    9.0

    Accelo

    90%
    1 Rating
    10.0

    Smartsheet

    100%
    24 Ratings

    Usability

    7.0

    Accelo

    70%
    1 Rating
    8.6

    Smartsheet

    86%
    12 Ratings

    Performance

    10.0

    Accelo

    100%
    2 Ratings
    10.0

    Smartsheet

    100%
    2 Ratings

    Support Rating

    7.5

    Accelo

    75%
    5 Ratings
    8.1

    Smartsheet

    81%
    90 Ratings

    Online Training

    Accelo

    N/A
    0 Ratings
    7.0

    Smartsheet

    70%
    1 Rating

    Implementation Rating

    Accelo

    N/A
    0 Ratings
    10.0

    Smartsheet

    100%
    18 Ratings

    Likelihood to Recommend

    Accelo

    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Charles Fashana, MBA | TrustRadius Reviewer

    Smartsheet

    There were new vendors who needed to submit their documents by the sales department for legal and Risk department for reviewing and checking the validity of the documents, The way of escalation and attaching the documents and the vendor's data was well suited to be done through the smart sheet. As the sales use smart sheet tickets for submitting the vendor's details and attaching the documents. Through the Smartsheet automation process, a notification mail was sent to the legal and risk department for reviewing and the tickets were assigned already to the admins for validating . After the admin's review and tick mark on the check box of reviewing in the smart sheet which was customized than when its clicked send automated emails to the supervisors for approval, Then after the supervisor's approval, an automated mail was sent to the sales team for completing approval of the vendor. All of these scenarios and hierarchy did because of Smartsheet.
    Mohamed Emam | TrustRadius Reviewer

    Pros

    Accelo

    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Anonymous | TrustRadius Reviewer

    Smartsheet

    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Abigail Selebe | TrustRadius Reviewer

    Cons

    Accelo

    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Johnson Martins | TrustRadius Reviewer

    Smartsheet

    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Accelo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per user

    Accelo Editions & Modules

    Edition
    Projects (Per Month on Annual Contract)$391
    Sales (Per Month on Annual Contract)$391
    Retainers (Per Month on Annual Contract)$391
    Service (Per Month on Annual Contract)$391
    ServOps (Per Month on Annual Contract)$791
    1. per user
    Additional Pricing Details
    ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

    Smartsheet

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    Smartsheet Editions & Modules

    Edition
    Individual$141
    Business$252
    EnterpriseContact Sales
    PremierContact Sales
    1. per month
    2. Per User / Per Month
    3. none
    Additional Pricing Details

    Likelihood to Renew

    Accelo

    Accelo 9.0
    Based on 1 answer
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Brendon O'Sullivan | TrustRadius Reviewer

    Smartsheet

    Smartsheet 10.0
    Based on 24 answers
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Courtney Barringer | TrustRadius Reviewer

    Usability

    Accelo

    Accelo 7.0
    Based on 1 answer
    No answer on this topic is available.

    Smartsheet

    Smartsheet 8.6
    Based on 12 answers
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Meghan M. Prentiss | TrustRadius Reviewer

    Support Rating

    Accelo

    Accelo 7.5
    Based on 5 answers
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Charles Fashana, MBA | TrustRadius Reviewer

    Smartsheet

    Smartsheet 8.1
    Based on 90 answers
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Jesse Bickel | TrustRadius Reviewer

    Implementation Rating

    Accelo

    No score
    No answers yet
    No answers on this topic

    Smartsheet

    Smartsheet 10.0
    Based on 18 answers
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Stephanie Carpenter | TrustRadius Reviewer

    Alternatives Considered

    Accelo

    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Ryan Freeman | TrustRadius Reviewer

    Smartsheet

    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Accelo

    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Chris Osterhout | TrustRadius Reviewer

    Smartsheet

    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Anonymous | TrustRadius Reviewer

    Screenshots

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