What users are saying about
51 Ratings
2 Ratings
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Score 8.9 out of 100
51 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Payroll Relief

Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states
Anonymous | TrustRadius Reviewer

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Payroll Relief
8.7
APS
7.6
Pay calculation
Payroll Relief
7.3
APS
8.5
Off-cycle/On-Demand payment
Payroll Relief
9.1
APS
7.5
Direct deposit files
Payroll Relief
9.1
APS
7.3
Salary revision and increment management
Payroll Relief
9.1
APS
6.6
Reimbursement management
Payroll Relief
9.1
APS
7.4
Support for external payroll vendors
Payroll Relief
APS
7.5
Benefit plan administration
Payroll Relief
APS
8.2

Human Resource Management

Payroll Relief
APS
6.8
Employee demographic data
Payroll Relief
APS
7.0
Employment history
Payroll Relief
APS
7.7
Job profiles and administration
Payroll Relief
APS
7.4
Workflow for transfers, promotions, pay raises, etc.
Payroll Relief
APS
6.7
Organizational charting
Payroll Relief
APS
5.0
Organization and location management
Payroll Relief
APS
7.3
Compliance data (COBRA, OSHA, etc.)
Payroll Relief
APS
6.8

Leave and Attendance Management

Payroll Relief
APS
7.4
Approval workflow
Payroll Relief
APS
7.2
Balance details
Payroll Relief
APS
7.7
Annual carry-forward and encashment
Payroll Relief
APS
7.4

Employee Self Service

Payroll Relief
APS
7.5
View and generate pay and benefit information
Payroll Relief
APS
8.3
Update personal information
Payroll Relief
APS
8.1
View company policy documentation
Payroll Relief
APS
7.4
Employee recognition
Payroll Relief
APS
6.1
View job history
Payroll Relief
APS
7.6

Asset Management

Payroll Relief
APS
6.6
Tracking of all physical assets
Payroll Relief
APS
6.6

HR Reporting

Payroll Relief
APS
6.9
Report builder
Payroll Relief
APS
6.8
Pre-built reports
Payroll Relief
APS
7.1
Ability to combine HR data with external data
Payroll Relief
APS
6.7

Onboarding

Payroll Relief
APS
7.1
New hire portal
Payroll Relief
APS
7.1
Manager tracking tools
Payroll Relief
APS
7.1

Performance and Goals

Payroll Relief
APS
7.4
Corporate goal setting
Payroll Relief
APS
8.1
Individual goal setting
Payroll Relief
APS
7.4
Line-of sight-visibility
Payroll Relief
APS
6.7
Performance tracking
Payroll Relief
APS
7.4

Performance Management

Payroll Relief
APS
7.3
Performance plans
Payroll Relief
APS
7.8
Performance improvement plans
Payroll Relief
APS
7.0
Review status tracking
Payroll Relief
APS
7.8
Review reminders
Payroll Relief
APS
7.4
Multiple review frequency
Payroll Relief
APS
6.6

Succession Planning

Payroll Relief
APS
5.0
Create succession plans/pools
Payroll Relief
APS
5.0
Candidate ranking
Payroll Relief
APS
5.0

Recruiting / ATS

Payroll Relief
APS
6.7
Job Requisition Management
Payroll Relief
APS
7.1
Company Website Posting
Payroll Relief
APS
7.6
Publish to Social Media
Payroll Relief
APS
5.4
Job Search Site Posting
Payroll Relief
APS
6.6
Duplicate Candidate Prevention
Payroll Relief
APS
5.6
Applicant Tracking
Payroll Relief
APS
5.8
Notifications and Alerts
Payroll Relief
APS
8.4

Pros

Payroll Relief

  • Payroll entry and approval is simple
  • The system supports unlimited pay types so it is easy to customize the system for our clients
  • The system automates the filing of most tax forms and W-2s
Anonymous | TrustRadius Reviewer

APS

  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins | TrustRadius Reviewer

Cons

Payroll Relief

  • The site navigation can be confusing.
  • The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
  • Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.
Anonymous | TrustRadius Reviewer

APS

  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Payroll Relief

No score
No answers yet
No answers on this topic

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton | TrustRadius Reviewer

Usability

Payroll Relief

No score
No answers yet
No answers on this topic

APS

APS 9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Payroll Relief

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 2 answers
I haven't had any outages
Anonymous | TrustRadius Reviewer

Performance

Payroll Relief

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 2 answers
Anonymous | TrustRadius Reviewer

Support Rating

Payroll Relief

No score
No answers yet
No answers on this topic

APS

APS 7.0
Based on 10 answers
I had to learn APS on my own, and the support team held my hand. They are still there when I have an occasional question. Anytime I need support, I can call my rep or send an email and help is on the way, without failure. The support team is awesome
Chandaline Penn | TrustRadius Reviewer

In-Person Training

Payroll Relief

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
Anonymous | TrustRadius Reviewer

Online Training

Payroll Relief

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
We had great webinars.
Anonymous | TrustRadius Reviewer

Implementation Rating

Payroll Relief

No score
No answers yet
No answers on this topic

APS

APS 8.7
Based on 8 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Payroll Relief

Payroll relief is more customizable and easier to use than some other systems we have reviewed. The fee structure is better suited for our client base as well.
Anonymous | TrustRadius Reviewer

APS

I believe APS is better than Paychex as mid-tier provider. I believe Paycor is not as good due to the cost and functioning drastically different. ADP is terrible in comparison to anything due to it lacking customizability and support for smaller and mid-tier clients. APS is truly the best option from what I have utilized in the past.
Anonymous | TrustRadius Reviewer

Scalability

Payroll Relief

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
Anonymous | TrustRadius Reviewer

Return on Investment

Payroll Relief

  • We can process a large number of payrolls with a relatively small staff.
  • Payroll relief is simple to sell and support.
Anonymous | TrustRadius Reviewer

APS

  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier | TrustRadius Reviewer

Screenshots

Pricing Details

Payroll Relief

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Payroll Relief Editions & Modules

Edition
First Year Cost$14951
Pay per Paycheck (after first year)$20001
Pay per Payroll$356.951
  1. per year
Additional Pricing Details

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

APS Editions & Modules

Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.

Rating Summary

Likelihood to Recommend

Payroll Relief
8.2
APS
7.7

Likelihood to Renew

Payroll Relief
APS
9.7

Usability

Payroll Relief
APS
9.5

Reliability and Availability

Payroll Relief
APS
9.0

Performance

Payroll Relief
APS
9.0

Support Rating

Payroll Relief
APS
7.0

In-Person Training

Payroll Relief
APS
9.0

Online Training

Payroll Relief
APS
9.0

Implementation Rating

Payroll Relief
APS
8.7

Scalability

Payroll Relief
APS
9.0

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