What users are saying about
4 Ratings
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Top Rated
326 Ratings
4 Ratings
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Score 8.7 out of 100

Paychex Flex

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Top Rated
326 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

    Human Resource Management

    actiTIME

    Feature Set Not Supported
    N/A
    7.1

    Paychex Flex

    71%
    Paychex Flex ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.6
    86%
    128 Ratings

    Employment history

    N/A
    0 Ratings
    8.0
    80%
    143 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    8.0
    80%
    98 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    8.1
    81%
    100 Ratings

    Organizational charting

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Organization and location management

    N/A
    0 Ratings
    7.9
    79%
    95 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    8.0
    80%
    91 Ratings

    Payroll Management

    actiTIME

    Feature Set Not Supported
    N/A
    8.3

    Paychex Flex

    83%
    Paychex Flex ranks higher in 6/6 features

    Pay calculation

    N/A
    0 Ratings
    8.8
    88%
    174 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.7
    77%
    85 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.2
    82%
    106 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.9
    89%
    171 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    8.6
    86%
    124 Ratings

    Reimbursement management

    N/A
    0 Ratings
    7.6
    76%
    70 Ratings

    Leave and Attendance Management

    actiTIME

    Feature Set Not Supported
    N/A
    7.9

    Paychex Flex

    79%
    Paychex Flex ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.8
    78%
    73 Ratings

    Balance details

    N/A
    0 Ratings
    8.0
    80%
    92 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    8.0
    80%
    76 Ratings

    Employee Self Service

    actiTIME

    Feature Set Not Supported
    N/A
    8.4

    Paychex Flex

    84%
    Paychex Flex ranks higher in 4/4 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.6
    86%
    148 Ratings

    Update personal information

    N/A
    0 Ratings
    8.7
    87%
    154 Ratings

    View company policy documentation

    N/A
    0 Ratings
    8.0
    80%
    72 Ratings

    View job history

    N/A
    0 Ratings
    8.3
    83%
    104 Ratings

    Asset Management

    actiTIME

    Feature Set Not Supported
    N/A
    8.1

    Paychex Flex

    81%
    Paychex Flex ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    8.1
    81%
    29 Ratings

    HR Reporting

    actiTIME

    Feature Set Not Supported
    N/A
    7.7

    Paychex Flex

    77%
    Paychex Flex ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    7.6
    76%
    98 Ratings

    Pre-built reports

    N/A
    0 Ratings
    8.0
    80%
    106 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    7.5
    75%
    63 Ratings

    Onboarding

    actiTIME

    Feature Set Not Supported
    N/A
    8.2

    Paychex Flex

    82%
    Paychex Flex ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    8.4
    84%
    95 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    8.0
    80%
    65 Ratings

    Recruiting / ATS

    actiTIME

    Feature Set Not Supported
    N/A
    7.4

    Paychex Flex

    74%
    Paychex Flex ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.2
    72%
    25 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.5
    75%
    24 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.5
    75%
    18 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.2
    72%
    24 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.2
    72%
    20 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.3
    73%
    24 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.8
    78%
    39 Ratings

    Attribute Ratings

    • actiTIME is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    actiTIME

    90%
    2 Ratings
    8.1

    Paychex Flex

    81%
    188 Ratings

    Likelihood to Renew

    actiTIME

    N/A
    0 Ratings
    6.5

    Paychex Flex

    65%
    16 Ratings

    Usability

    actiTIME

    N/A
    0 Ratings
    8.3

    Paychex Flex

    83%
    135 Ratings

    Availability

    actiTIME

    N/A
    0 Ratings
    8.9

    Paychex Flex

    89%
    6 Ratings

    Performance

    actiTIME

    N/A
    0 Ratings
    8.8

    Paychex Flex

    88%
    6 Ratings

    Support Rating

    9.0

    actiTIME

    90%
    2 Ratings
    8.3

    Paychex Flex

    83%
    164 Ratings

    Online Training

    actiTIME

    N/A
    0 Ratings
    8.2

    Paychex Flex

    82%
    1 Rating

    Implementation Rating

    actiTIME

    N/A
    0 Ratings
    8.6

    Paychex Flex

    86%
    8 Ratings

    Configurability

    actiTIME

    N/A
    0 Ratings
    7.9

    Paychex Flex

    79%
    4 Ratings

    Ease of integration

    actiTIME

    N/A
    0 Ratings
    6.2

    Paychex Flex

    62%
    2 Ratings

    Product Scalability

    actiTIME

    N/A
    0 Ratings
    8.1

    Paychex Flex

    81%
    6 Ratings

    Vendor post-sale

    actiTIME

    N/A
    0 Ratings
    8.8

    Paychex Flex

    88%
    3 Ratings

    Vendor pre-sale

    actiTIME

    N/A
    0 Ratings
    9.1

    Paychex Flex

    91%
    3 Ratings

    Likelihood to Recommend

    actiTIME Inc.

    Previously I needed to manage the employees' check-in and check-out time manually, but from now on, I don't have to do that because of automatic time tracking done by actiTIME. Now I can also track the project status and tracking. And its unique reporting helped me to analyze the status easily.
    Read full review

    Paychex, Inc.

    Paychex Flex is great for employers, both large and small, to help process their payroll. It automatically generates reports, allows employees to be paid via direct deposit and access their stubs and W2s electronically. It has worked well for us both on the employer and employee end. I cannot think of an instance where it wouldn't be appropriate. It is a perfect all-in-one payroll processing service, with team support built in.
    Read full review

    Pros

    actiTIME Inc.

    • It's a program that has different tools perfect for saving time.
    • It has a mobile application that serves to see the activities that are carried out from anywhere.
    • It offers detailed reports in real-time.
    • Its reports are customizable.
    • Allows employees access without the need to create another account.
    Read full review

    Paychex, Inc.

    • Direct deposit of pay check.
    • Fill up employees W4 forms.
    • Submit time card to payroll for processing.
    • Assigning badge numbers and employee ID.
    • Submitting 5500 forms to IRS.
    • Manage and monitor 401K enrolled employees and 401K performance.
    • Access quarterly employment filing reports when needed.
    • Each employee is assigned a portal to access their payroll stubs and W2 forms when needed.
    Read full review

    Cons

    actiTIME Inc.

    • Payroll
    • Need to calculate the salary according to the working hours
    • Selfie punch
    Read full review

    Paychex, Inc.

    • It's difficult to update user emails and user phone numbers after they have been set
    • The performance management system could use some quality of life improvements like viewing previous reviews while completing a new review or allowing a manager to view the self-review of an employee while completing the manager review.
    • For the issues and incidents section, it would be great if system admins could submit a new case like a workplace injury or near-miss without having to tag an employee in the case. Sometimes we just want to add the information into Flex for recordkeeping purposes and for generating 300A forms at the end of the year.
    Read full review

    Pricing Details

    actiTIME

    Starting Price

    $5 per month per user

    Editions & Modules

    actiTIME editions and modules pricing
    EditionModules
    actiTIME Self-Hosted1201
    actiTIME Online (1-40 users)62
    actiTIME Online (41-200 users)53
    actiTIME Online (200+ users)Fixed Cost4
    actiTIME Free (up to 3 users)05

    Footnotes

    1. user
    2. per user per month
    3. per user per month
    4. for unlimited users
    5. per user per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $0

    Additional Details

    Choose from three different actiTIME versions: - actiTIME Free is online software for teams of up to three users with basic time-tracking functionality. - actiTIME Online is full-featured online software with free regular product upgrades starting at $5 user/month. - actiTIME Self-Hosted is software that you install on your own servers and purchase with a one-time payment.

    Paychex Flex

    Starting Price

    $0

    Editions & Modules

    Paychex Flex editions and modules pricing
    EditionModules
    Paychex Go591
    Paychex Flex ServiceContact sales team2
    Paychex Flex EnterpriseContact sales team3

    Footnotes

    1. per month/+$4 per employee
    2. none
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Pricing Info

    Likelihood to Renew

    actiTIME Inc.

    No answers on this topic

    Paychex, Inc.

    overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
    Read full review

    Usability

    actiTIME Inc.

    No answers on this topic

    Paychex, Inc.

    Paychex Flex has possibly added electronic onboarding since we stopped using the system. This option would bring my rating up to a 8 or 9 for Paychex Flex. The ability to have employees enter their info, read and ackowledge company policies versus hand writing paper applications that are often times not legible, has been more effecient for us with the hiring process
    Read full review

    Reliability and Availability

    actiTIME Inc.

    No answers on this topic

    Paychex, Inc.

    We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
    Read full review

    Performance

    actiTIME Inc.

    No answers on this topic

    Paychex, Inc.

    Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
    Read full review

    Support Rating

    actiTIME Inc.

    It has quality support, solving any problem quickly, and clarifying any doubt that arises. It works very well and has quick and detailed answers, the quality of service in this sense is impeccable. ActiTime offers an online chat by which you can solve most of the problems almost immediately.
    Read full review

    Paychex, Inc.

    Paychex Flex has been having longer than normal wait times, but I do think that it is a covid-related/staffing issue as it's only been happening in the past 2 months (November, December, January 2022). Once I do have a representative on the line, they are helpful, knowledgeable, and friendly. The support level is fairly basic at the representative level. For anything more complex, an HR specialist would need to be brought in.
    Read full review

    Online Training

    actiTIME Inc.

    No answers on this topic

    Paychex, Inc.

    They were very patient and answered all of my questions.
    Read full review

    Implementation Rating

    actiTIME Inc.

    No answers on this topic

    Paychex, Inc.

    Just make sure you have your in-house data collected and organized before you start. It would be helpful to put together a questionnaire to solicit all of the needed information.
    Read full review

    Alternatives Considered

    actiTIME Inc.

    actiTIME is more reliable and has more features, and is budget-friendly. Its easy-to-use functions have eased my tasks and my employees.
    Read full review

    Paychex, Inc.

    Paychex Flex is hands-down an easier way to manage payroll. I found QuickBooks Online to be somewhat confusing about when and where to file what form, and it was definitely more tedious than the easy flow of using Paychex Flex.
    Read full review

    Scalability

    actiTIME Inc.

    No answers on this topic

    Paychex, Inc.

    Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
    Read full review

    Return on Investment

    actiTIME Inc.

    • It allows us to take the process and the expenses made in each project, and these give us the possibility to choose the correct budget for what we are doing.
    • This application does not give the ease of knowing that the payments will be made to different employees without any complication, generating reports that justify the hours of work they did.
    Read full review

    Paychex, Inc.

    • Using Paychex Flex has been a great timesaver for me - I can print out timesheets that help keep me focused on all the employee's time and accurate reporting.
    • The payroll journals are very easy to read and make cash management a very simple process.
    • Employees love that they can go online and see their paychecks and payroll information, thereby leaving me to do more important tasks.
    Read full review

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