What users are saying about
34 Ratings
192 Ratings
34 Ratings
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Score 8.2 out of 100
192 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Project Management

    7.4

    ActiveCollab

    74%

    FreshBooks

    Feature Set Not Supported
    N/A
    ActiveCollab ranks higher in 14/14 features

    Task Management

    9.0
    90%
    11 Ratings
    N/A
    0 Ratings

    Resource Management

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Gantt Charts

    8.8
    88%
    6 Ratings
    N/A
    0 Ratings

    Scheduling

    6.3
    63%
    10 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Team Collaboration

    8.0
    80%
    12 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Document Management

    8.1
    81%
    7 Ratings
    N/A
    0 Ratings

    Email integration

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    Mobile Access

    3.0
    30%
    9 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    9.9
    99%
    8 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.8
    88%
    7 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    5.9
    59%
    6 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.5

    ActiveCollab

    75%

    FreshBooks

    Feature Set Not Supported
    N/A
    ActiveCollab ranks higher in 4/4 features

    Quotes/estimates

    6.9
    69%
    7 Ratings
    N/A
    0 Ratings

    Invoicing

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Customization

    ActiveCollab

    Feature Set Not Supported
    N/A
    6.1

    FreshBooks

    61%
    FreshBooks ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    6.0
    60%
    26 Ratings

    Plug-ins

    N/A
    0 Ratings
    6.3
    63%
    22 Ratings

    Security

    ActiveCollab

    Feature Set Not Supported
    N/A
    8.7

    FreshBooks

    87%
    FreshBooks ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Role-based user permissions

    N/A
    0 Ratings
    7.4
    74%
    37 Ratings

    Reporting & Analytics

    ActiveCollab

    Feature Set Not Supported
    N/A
    6.6

    FreshBooks

    66%
    FreshBooks ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.8
    78%
    50 Ratings

    Standard reports

    N/A
    0 Ratings
    7.1
    71%
    48 Ratings

    Custom reports

    N/A
    0 Ratings
    4.8
    48%
    2 Ratings

    General Ledger and Configurable Accounting

    ActiveCollab

    Feature Set Not Supported
    N/A
    7.2

    FreshBooks

    72%
    FreshBooks ranks higher in 9/9 features

    Accounts payable

    N/A
    0 Ratings
    5.4
    54%
    35 Ratings

    Accounts receivable

    N/A
    0 Ratings
    7.4
    74%
    49 Ratings

    Cash management

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Bank reconciliation

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Expense management

    N/A
    0 Ratings
    7.3
    73%
    45 Ratings

    Time tracking

    N/A
    0 Ratings
    8.9
    89%
    38 Ratings

    Multi-currency support

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Regulations compliance

    N/A
    0 Ratings
    6.0
    60%
    17 Ratings

    Self-service portal

    N/A
    0 Ratings
    9.1
    91%
    3 Ratings

    Order Management

    ActiveCollab

    Feature Set Not Supported
    N/A
    7.8

    FreshBooks

    78%
    FreshBooks ranks higher in 4/4 features

    Pricing

    N/A
    0 Ratings
    7.1
    71%
    33 Ratings

    Order entry

    N/A
    0 Ratings
    8.0
    80%
    33 Ratings

    Credit card processing

    N/A
    0 Ratings
    6.0
    60%
    34 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • ActiveCollab is rated higher in 1 area: Likelihood to Recommend
    • FreshBooks is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.0

    ActiveCollab

    80%
    12 Ratings
    6.3

    FreshBooks

    63%
    67 Ratings

    Likelihood to Renew

    ActiveCollab

    N/A
    0 Ratings
    7.6

    FreshBooks

    76%
    18 Ratings

    Usability

    ActiveCollab

    N/A
    0 Ratings
    6.5

    FreshBooks

    65%
    13 Ratings

    Availability

    ActiveCollab

    N/A
    0 Ratings
    10.0

    FreshBooks

    100%
    4 Ratings

    Performance

    ActiveCollab

    N/A
    0 Ratings
    8.0

    FreshBooks

    80%
    2 Ratings

    Support Rating

    7.1

    ActiveCollab

    71%
    6 Ratings
    7.5

    FreshBooks

    75%
    13 Ratings

    Implementation Rating

    ActiveCollab

    N/A
    0 Ratings
    10.0

    FreshBooks

    100%
    2 Ratings

    Likelihood to Recommend

    ActiveCollab

    Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
    tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
    the middle of writing something i.e a comment on story and get interrupted,
    it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












    Read full review

    FreshBooks

    FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
    Read full review

    Pros

    ActiveCollab

    • Great for project and task assignments, project workflow and communications.
    • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
    • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
    • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
    Read full review

    FreshBooks

    • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
    • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&amp;L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
    • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
    Read full review

    Cons

    ActiveCollab

    • Does not maintain default categories for tasks
    • Makes information difficult to share with others not on AC
    • Relies on other people to track their time correctly in categories for estimates
    • Mobile app is very hard to use and not user-friendly if you are working with multiple projects
    Read full review

    FreshBooks

    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review

    Pricing Details

    ActiveCollab

    Starting Price

    $7 per member/per month

    Editions & Modules

    ActiveCollab editions and modules pricing
    EditionModules
    Self-Hosted Plan$999.001
    ActiveCollab Project Management$7.002

    Footnotes

    1. license
    2. per member/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $6.25

    Additional Details

    FreshBooks

    Starting Price

    $0

    Editions & Modules

    FreshBooks editions and modules pricing
    EditionModules
    Lite$4.501
    Plus$7.502
    Premium$153
    SelectCustom Pricing4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    ActiveCollab

    No answers on this topic

    FreshBooks

    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review

    Usability

    ActiveCollab

    No answers on this topic

    FreshBooks

    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Read full review

    Reliability and Availability

    ActiveCollab

    No answers on this topic

    FreshBooks

    FreshBooks is easy to use and always works!
    Read full review

    Support Rating

    ActiveCollab

    We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
    Read full review

    FreshBooks

    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Read full review

    Implementation Rating

    ActiveCollab

    No answers on this topic

    FreshBooks

    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review

    Alternatives Considered

    ActiveCollab

    ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
    Read full review

    FreshBooks

    We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

    At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
    Read full review

    Return on Investment

    ActiveCollab

    • Allows our team to stay organized and keep conversations on tasks.
    • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
    • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
    Read full review

    FreshBooks

    • Freshbooks saves me time compared to when I managed to invoice without an app.
    • Freshbooks make keeping my invoices organized which saves me time.
    • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
    Read full review

    Screenshots

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