What users are saying about
33 Ratings
173 Ratings
33 Ratings
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Score 8 out of 100
173 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ActiveCollab
8.0
FreshBooks
Task Management
ActiveCollab
8.3
FreshBooks
Resource Management
ActiveCollab
7.0
FreshBooks
Gantt Charts
ActiveCollab
8.8
FreshBooks
Scheduling
ActiveCollab
6.3
FreshBooks
Workflow Automation
ActiveCollab
7.0
FreshBooks
Team Collaboration
ActiveCollab
7.2
FreshBooks
Support for Agile Methodology
ActiveCollab
8.9
FreshBooks
Support for Waterfall Methodology
ActiveCollab
7.0
FreshBooks
Document Management
ActiveCollab
8.0
FreshBooks
Email integration
ActiveCollab
8.4
FreshBooks
Mobile Access
ActiveCollab
9.8
FreshBooks
Timesheet Tracking
ActiveCollab
9.9
FreshBooks
Change request and Case Management
ActiveCollab
8.8
FreshBooks
Budget and Expense Management
ActiveCollab
5.9
FreshBooks

Professional Services Automation

ActiveCollab
7.5
FreshBooks
Quotes/estimates
ActiveCollab
6.9
FreshBooks
Invoicing
ActiveCollab
6.9
FreshBooks
Project & financial reporting
ActiveCollab
8.4
FreshBooks
Integration with accounting software
ActiveCollab
7.8
FreshBooks

Customization

ActiveCollab
FreshBooks
7.3
API for custom integration
ActiveCollab
FreshBooks
5.9
Plug-ins
ActiveCollab
FreshBooks
8.6

Security

ActiveCollab
FreshBooks
8.7
Single sign-on capability
ActiveCollab
FreshBooks
10.0
Role-based user permissions
ActiveCollab
FreshBooks
7.4

Reporting & Analytics

ActiveCollab
FreshBooks
7.0
Dashboards
ActiveCollab
FreshBooks
8.3
Standard reports
ActiveCollab
FreshBooks
8.0
Custom reports
ActiveCollab
FreshBooks
4.8

General Ledger and Configurable Accounting

ActiveCollab
FreshBooks
7.7
Accounts payable
ActiveCollab
FreshBooks
8.5
Accounts receivable
ActiveCollab
FreshBooks
8.5
Cash management
ActiveCollab
FreshBooks
7.0
Bank reconciliation
ActiveCollab
FreshBooks
7.0
Expense management
ActiveCollab
FreshBooks
7.8
Time tracking
ActiveCollab
FreshBooks
7.6
Multi-currency support
ActiveCollab
FreshBooks
7.0
Regulations compliance
ActiveCollab
FreshBooks
6.5
Self-service portal
ActiveCollab
FreshBooks
9.1

Order Management

ActiveCollab
FreshBooks
8.4
Pricing
ActiveCollab
FreshBooks
7.8
Order entry
ActiveCollab
FreshBooks
7.5
Credit card processing
ActiveCollab
FreshBooks
8.4
Cost of goods sold
ActiveCollab
FreshBooks
10.0

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty | TrustRadius Reviewer

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

Cons

ActiveCollab

  • Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
  • Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
  • There isn't an easy way to set up different projects under the same client.
Nancy Ross | TrustRadius Reviewer

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

Likelihood to Renew

ActiveCollab

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

Usability

ActiveCollab

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 8.3
Based on 11 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

Reliability and Availability

ActiveCollab

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

Support Rating

ActiveCollab

ActiveCollab 7.1
Based on 3 answers
The support team is responsive to requests and their annual support fees are reasonable. Honestly, we don't have to contact them much. Updates happen automatically and the platform is very solid and does not require a lot of support. Documentation is good and the platform is easy to learn.
Mike Muller | TrustRadius Reviewer

FreshBooks

FreshBooks 9.1
Based on 11 answers
They told us about the recent acquisition of a Mexican company in order to accelerate the implementation of compliance with Mexican needs, in addition to being able to make payroll and compliance with Mexican taxes. We look forward to this to re-evaluate and use it with our clients with affiliates in Mexico.
Anonymous | TrustRadius Reviewer

Implementation Rating

ActiveCollab

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

Alternatives Considered

ActiveCollab

I have used multiple project management platforms such as ActiveCollab, JIRA, Trello, etc. Trello has great visualization with their (Kanban Board) board system and support drag and drop functionality for managing tasks. ActiveCollab, however, does not have the fancy visualization, but is very powerful when it comes to ticketing, task management, task delegation, time tracking, etc.
Ali Zakeri | TrustRadius Reviewer

FreshBooks

I selected FreshBooks because it combined Toggl, Harvest and Quickbooks features into a single system. This simple move allowed for me to save money on the tools and in turn bring all client data into a single portal.
FreshBooks is easy to use and automatically generates the accounts based on available data!
Anonymous | TrustRadius Reviewer

Return on Investment

ActiveCollab

  • It has saved us a TON of money (literally thousands) in project management software.
  • It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
  • Positive impact on ROI based on the time it's saving compared to our previous PM software.
Chris Lesner | TrustRadius Reviewer

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveCollab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25

ActiveCollab Editions & Modules

On-premise Edition
Self-Hosted Plan$999.001
  1. license
SaaS Edition
ActiveCollab Project Management$7.001
  1. per member/per month
Additional Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreshBooks Editions & Modules

Edition
Lite$4.501
Plus$7.501
Premium$151
SelectCustom Pricing
  1. per month
  2. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveCollab
7.4
FreshBooks
7.6

Likelihood to Renew

ActiveCollab
FreshBooks
7.6

Usability

ActiveCollab
FreshBooks
8.3

Reliability and Availability

ActiveCollab
FreshBooks
10.0

Performance

ActiveCollab
FreshBooks
8.0

Support Rating

ActiveCollab
7.1
FreshBooks
9.1

Implementation Rating

ActiveCollab
FreshBooks
10.0

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