What users are saying about
33 Ratings
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348 Ratings
33 Ratings
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Score 8 out of 100

Paychex Flex

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348 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Paychex Flex

Because Paychex Flex cost is based on the number of employees, it was a great fit for our small nonprofit. It takes some of the burdens off of my position, so that I may focus on meeting the needs of our mission and reaching out to our community. I would highly suggest giving Paychex Flex a try regardless of the size of your business.
Luann Honerkamp | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ActiveCollab
7.9
Paychex Flex
Task Management
ActiveCollab
8.3
Paychex Flex
Resource Management
ActiveCollab
7.0
Paychex Flex
Gantt Charts
ActiveCollab
8.8
Paychex Flex
Scheduling
ActiveCollab
6.3
Paychex Flex
Workflow Automation
ActiveCollab
7.0
Paychex Flex
Team Collaboration
ActiveCollab
7.2
Paychex Flex
Support for Agile Methodology
ActiveCollab
8.9
Paychex Flex
Support for Waterfall Methodology
ActiveCollab
7.0
Paychex Flex
Document Management
ActiveCollab
8.0
Paychex Flex
Email integration
ActiveCollab
8.4
Paychex Flex
Mobile Access
ActiveCollab
9.7
Paychex Flex
Timesheet Tracking
ActiveCollab
9.9
Paychex Flex
Change request and Case Management
ActiveCollab
8.8
Paychex Flex
Budget and Expense Management
ActiveCollab
5.9
Paychex Flex

Professional Services Automation

ActiveCollab
7.5
Paychex Flex
Quotes/estimates
ActiveCollab
6.9
Paychex Flex
Invoicing
ActiveCollab
6.9
Paychex Flex
Project & financial reporting
ActiveCollab
8.4
Paychex Flex
Integration with accounting software
ActiveCollab
7.8
Paychex Flex

Human Resource Management

ActiveCollab
Paychex Flex
6.8
Employee demographic data
ActiveCollab
Paychex Flex
8.4
Employment history
ActiveCollab
Paychex Flex
7.8
Job profiles and administration
ActiveCollab
Paychex Flex
7.8
Workflow for transfers, promotions, pay raises, etc.
ActiveCollab
Paychex Flex
7.5
Organizational charting
ActiveCollab
Paychex Flex
1.0
Organization and location management
ActiveCollab
Paychex Flex
7.7
Compliance data (COBRA, OSHA, etc.)
ActiveCollab
Paychex Flex
7.4

Payroll Management

ActiveCollab
Paychex Flex
7.9
Pay calculation
ActiveCollab
Paychex Flex
8.3
Off-cycle/On-Demand payment
ActiveCollab
Paychex Flex
7.2
Benefit plan administration
ActiveCollab
Paychex Flex
8.0
Direct deposit files
ActiveCollab
Paychex Flex
8.3
Salary revision and increment management
ActiveCollab
Paychex Flex
8.0
Reimbursement management
ActiveCollab
Paychex Flex
7.5

Leave and Attendance Management

ActiveCollab
Paychex Flex
7.8
Approval workflow
ActiveCollab
Paychex Flex
8.0
Balance details
ActiveCollab
Paychex Flex
7.8
Annual carry-forward and encashment
ActiveCollab
Paychex Flex
7.8

Employee Self Service

ActiveCollab
Paychex Flex
8.3
View and generate pay and benefit information
ActiveCollab
Paychex Flex
8.4
Update personal information
ActiveCollab
Paychex Flex
8.2
View company policy documentation
ActiveCollab
Paychex Flex
8.2
View job history
ActiveCollab
Paychex Flex
8.2

Asset Management

ActiveCollab
Paychex Flex
7.5
Tracking of all physical assets
ActiveCollab
Paychex Flex
7.5

HR Reporting

ActiveCollab
Paychex Flex
7.3
Report builder
ActiveCollab
Paychex Flex
7.3
Pre-built reports
ActiveCollab
Paychex Flex
7.5
Ability to combine HR data with external data
ActiveCollab
Paychex Flex
7.1

Onboarding

ActiveCollab
Paychex Flex
8.0
New hire portal
ActiveCollab
Paychex Flex
8.0
Manager tracking tools
ActiveCollab
Paychex Flex
7.9

Recruiting / ATS

ActiveCollab
Paychex Flex
7.5
Job Requisition Management
ActiveCollab
Paychex Flex
7.5
Company Website Posting
ActiveCollab
Paychex Flex
7.5
Publish to Social Media
ActiveCollab
Paychex Flex
7.7
Job Search Site Posting
ActiveCollab
Paychex Flex
7.4
Duplicate Candidate Prevention
ActiveCollab
Paychex Flex
7.3
Applicant Tracking
ActiveCollab
Paychex Flex
7.6
Notifications and Alerts
ActiveCollab
Paychex Flex
7.6

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty | TrustRadius Reviewer

Paychex Flex

  • Paychex Flex does an exemplary job with handling Payroll. Our organization has full-time employee's as well as contractor's and we never have an issue with payroll.
  • Insurance renewal process is painless.
  • Another plus to using Paychex Flex is the customer support. Questions and/or inquiries are handled promptly and in a timely manner.
Anonymous | TrustRadius Reviewer

Cons

ActiveCollab

  • Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
  • Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
  • There isn't an easy way to set up different projects under the same client.
Nancy Ross | TrustRadius Reviewer

Paychex Flex

  • It's difficult to update user emails and user phone numbers after they have been set
  • The performance management system could use some quality of life improvements like viewing previous reviews while completing a new review or allowing a manager to view the self-review of an employee while completing the manager review.
  • For the issues and incidents section, it would be great if system admins could submit a new case like a workplace injury or near-miss without having to tag an employee in the case. Sometimes we just want to add the information into Flex for recordkeeping purposes and for generating 300A forms at the end of the year.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ActiveCollab

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 9.0
Based on 12 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader | TrustRadius Reviewer

Usability

ActiveCollab

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.5
Based on 116 answers
I would like to see more flexible reporting features; not enough "live" reports for my liking. I'd love to be able to pull a YTD report at my discretion without needing to contact my account manager, as one is furnished with our weekly payroll reports.
Anonymous | TrustRadius Reviewer

Reliability and Availability

ActiveCollab

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.9
Based on 6 answers
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Anonymous | TrustRadius Reviewer

Performance

ActiveCollab

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.8
Based on 6 answers
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Anonymous | TrustRadius Reviewer

Support Rating

ActiveCollab

ActiveCollab 7.2
Based on 3 answers
The support team is responsive to requests and their annual support fees are reasonable. Honestly, we don't have to contact them much. Updates happen automatically and the platform is very solid and does not require a lot of support. Documentation is good and the platform is easy to learn.
Mike Muller | TrustRadius Reviewer

Paychex Flex

Paychex Flex 8.1
Based on 145 answers
Our organization had a rocky start converting to Paychex Flex and the support team made some errors. It took me over 30 hours in Paychex Flex to make the corrections. We still struggle with getting accurate information sometimes from our support staff even after the conversion
Anonymous | TrustRadius Reviewer

Online Training

ActiveCollab

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.2
Based on 1 answer
They were very patient and answered all of my questions.
Sarah Heller | TrustRadius Reviewer

Implementation Rating

ActiveCollab

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.7
Based on 8 answers
Just make sure you have your in-house data collected and organized before you start. It would be helpful to put together a questionnaire to solicit all of the needed information.
Joey Riso | TrustRadius Reviewer

Alternatives Considered

ActiveCollab

I have used multiple project management platforms such as ActiveCollab, JIRA, Trello, etc. Trello has great visualization with their (Kanban Board) board system and support drag and drop functionality for managing tasks. ActiveCollab, however, does not have the fancy visualization, but is very powerful when it comes to ticketing, task management, task delegation, time tracking, etc.
Ali Zakeri | TrustRadius Reviewer

Paychex Flex

Paychex Flex takes care of all the reporting to the various tax reporting agencies, which gives me peace of mind that everything is being taken care of. ADP also does the same thing, but Paychex Flex is a little easier to be in contact with as they are always available. Quickbooks allows you to do your own reporting, but in the event of a mistake, Paychex Flex does accept responsibility and the liability if the mistake was theirs. I have not had a mistake from them yet, but I do know they will cover the liability if they do. That is total peace of mind for me.
Terry Capaldi | TrustRadius Reviewer

Scalability

ActiveCollab

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.2
Based on 6 answers
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
Anonymous | TrustRadius Reviewer

Return on Investment

ActiveCollab

  • It has saved us a TON of money (literally thousands) in project management software.
  • It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
  • Positive impact on ROI based on the time it's saving compared to our previous PM software.
Chris Lesner | TrustRadius Reviewer

Paychex Flex

  • Improved time management where I can email folks every other week and people enter in their time.
  • It's been difficult when Jewish holidays get in the way as we are closed for those holidays. As long as I tell my rep in time, I won't get charged if having to submit payroll late, but I should be able to just submit when the holidays are at one point during the year and not have to email a week or so before each time it happens (it doesn't happen often, but it would be nice).
  • It's a consistent system we use across the board so it's equitable.
Rebecca Eisen | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveCollab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*

* per member, per month, annual billing

ActiveCollab Editions & Modules

On-premise Edition
Self-Hosted Plan$999.001
  1. license
SaaS Edition
ActiveCollab Project Management$7.001
  1. per member/per month
Additional Pricing Details

Paychex Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Paychex Flex Editions & Modules

Edition
Paychex Go$591
Paychex Flex ServiceContact sales team
Paychex Flex EnterpriseContact sales team
  1. per month/+$4 per employee
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveCollab
7.4
Paychex Flex
7.8

Likelihood to Renew

ActiveCollab
Paychex Flex
9.0

Usability

ActiveCollab
Paychex Flex
8.5

Reliability and Availability

ActiveCollab
Paychex Flex
8.9

Performance

ActiveCollab
Paychex Flex
8.8

Support Rating

ActiveCollab
7.2
Paychex Flex
8.1

Online Training

ActiveCollab
Paychex Flex
8.2

Implementation Rating

ActiveCollab
Paychex Flex
8.7

Scalability

ActiveCollab
Paychex Flex
8.2

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