What users are saying about
34 Ratings
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Top Rated
326 Ratings
34 Ratings
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Score 8.6 out of 100

Paychex Flex

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Top Rated
326 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

    Project Management

    7.4

    ActiveCollab

    74%

    Paychex Flex

    Feature Set Not Supported
    N/A
    ActiveCollab ranks higher in 14/14 features

    Task Management

    9.0
    90%
    11 Ratings
    N/A
    0 Ratings

    Resource Management

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Gantt Charts

    8.8
    88%
    6 Ratings
    N/A
    0 Ratings

    Scheduling

    6.3
    63%
    10 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Team Collaboration

    8.0
    80%
    12 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Document Management

    8.1
    81%
    7 Ratings
    N/A
    0 Ratings

    Email integration

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    Mobile Access

    3.0
    30%
    9 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    9.9
    99%
    8 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.8
    88%
    7 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    5.9
    59%
    6 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.5

    ActiveCollab

    75%

    Paychex Flex

    Feature Set Not Supported
    N/A
    ActiveCollab ranks higher in 4/4 features

    Quotes/estimates

    6.9
    69%
    7 Ratings
    N/A
    0 Ratings

    Invoicing

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Human Resource Management

    ActiveCollab

    Feature Set Not Supported
    N/A
    7.1

    Paychex Flex

    71%
    Paychex Flex ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.6
    86%
    128 Ratings

    Employment history

    N/A
    0 Ratings
    8.0
    80%
    143 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    8.0
    80%
    98 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    8.1
    81%
    100 Ratings

    Organizational charting

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Organization and location management

    N/A
    0 Ratings
    7.9
    79%
    95 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    8.0
    80%
    91 Ratings

    Payroll Management

    ActiveCollab

    Feature Set Not Supported
    N/A
    8.3

    Paychex Flex

    83%
    Paychex Flex ranks higher in 6/6 features

    Pay calculation

    N/A
    0 Ratings
    8.8
    88%
    174 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.7
    77%
    85 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.2
    82%
    106 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.9
    89%
    171 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    8.6
    86%
    124 Ratings

    Reimbursement management

    N/A
    0 Ratings
    7.6
    76%
    70 Ratings

    Leave and Attendance Management

    ActiveCollab

    Feature Set Not Supported
    N/A
    7.9

    Paychex Flex

    79%
    Paychex Flex ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.8
    78%
    73 Ratings

    Balance details

    N/A
    0 Ratings
    8.0
    80%
    92 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    8.0
    80%
    76 Ratings

    Employee Self Service

    ActiveCollab

    Feature Set Not Supported
    N/A
    8.4

    Paychex Flex

    84%
    Paychex Flex ranks higher in 4/4 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.6
    86%
    148 Ratings

    Update personal information

    N/A
    0 Ratings
    8.7
    87%
    154 Ratings

    View company policy documentation

    N/A
    0 Ratings
    8.0
    80%
    72 Ratings

    View job history

    N/A
    0 Ratings
    8.3
    83%
    104 Ratings

    Asset Management

    ActiveCollab

    Feature Set Not Supported
    N/A
    8.1

    Paychex Flex

    81%
    Paychex Flex ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    8.1
    81%
    29 Ratings

    HR Reporting

    ActiveCollab

    Feature Set Not Supported
    N/A
    7.7

    Paychex Flex

    77%
    Paychex Flex ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    7.6
    76%
    98 Ratings

    Pre-built reports

    N/A
    0 Ratings
    8.0
    80%
    106 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    7.5
    75%
    63 Ratings

    Onboarding

    ActiveCollab

    Feature Set Not Supported
    N/A
    8.2

    Paychex Flex

    82%
    Paychex Flex ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    8.4
    84%
    95 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    8.0
    80%
    65 Ratings

    Recruiting / ATS

    ActiveCollab

    Feature Set Not Supported
    N/A
    7.4

    Paychex Flex

    74%
    Paychex Flex ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.2
    72%
    25 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.5
    75%
    24 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.5
    75%
    18 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.2
    72%
    24 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.2
    72%
    20 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.3
    73%
    24 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.8
    78%
    39 Ratings

    Attribute Ratings

    • Paychex Flex is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.0

    ActiveCollab

    80%
    12 Ratings
    8.1

    Paychex Flex

    81%
    188 Ratings

    Likelihood to Renew

    ActiveCollab

    N/A
    0 Ratings
    6.5

    Paychex Flex

    65%
    16 Ratings

    Usability

    ActiveCollab

    N/A
    0 Ratings
    8.3

    Paychex Flex

    83%
    135 Ratings

    Availability

    ActiveCollab

    N/A
    0 Ratings
    8.9

    Paychex Flex

    89%
    6 Ratings

    Performance

    ActiveCollab

    N/A
    0 Ratings
    8.8

    Paychex Flex

    88%
    6 Ratings

    Support Rating

    7.1

    ActiveCollab

    71%
    6 Ratings
    8.3

    Paychex Flex

    83%
    164 Ratings

    Online Training

    ActiveCollab

    N/A
    0 Ratings
    8.2

    Paychex Flex

    82%
    1 Rating

    Implementation Rating

    ActiveCollab

    N/A
    0 Ratings
    8.6

    Paychex Flex

    86%
    8 Ratings

    Configurability

    ActiveCollab

    N/A
    0 Ratings
    7.9

    Paychex Flex

    79%
    4 Ratings

    Ease of integration

    ActiveCollab

    N/A
    0 Ratings
    6.2

    Paychex Flex

    62%
    2 Ratings

    Product Scalability

    ActiveCollab

    N/A
    0 Ratings
    8.1

    Paychex Flex

    81%
    6 Ratings

    Vendor post-sale

    ActiveCollab

    N/A
    0 Ratings
    8.8

    Paychex Flex

    88%
    3 Ratings

    Vendor pre-sale

    ActiveCollab

    N/A
    0 Ratings
    9.1

    Paychex Flex

    91%
    3 Ratings

    Likelihood to Recommend

    ActiveCollab

    Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
    tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
    the middle of writing something i.e a comment on story and get interrupted,
    it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












    Read full review

    Paychex, Inc.

    Paychex Flex is great for employers, both large and small, to help process their payroll. It automatically generates reports, allows employees to be paid via direct deposit and access their stubs and W2s electronically. It has worked well for us both on the employer and employee end. I cannot think of an instance where it wouldn't be appropriate. It is a perfect all-in-one payroll processing service, with team support built in.
    Read full review

    Pros

    ActiveCollab

    • Great for project and task assignments, project workflow and communications.
    • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
    • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
    • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
    Read full review

    Paychex, Inc.

    • Direct deposit of pay check.
    • Fill up employees W4 forms.
    • Submit time card to payroll for processing.
    • Assigning badge numbers and employee ID.
    • Submitting 5500 forms to IRS.
    • Manage and monitor 401K enrolled employees and 401K performance.
    • Access quarterly employment filing reports when needed.
    • Each employee is assigned a portal to access their payroll stubs and W2 forms when needed.
    Read full review

    Cons

    ActiveCollab

    • Does not maintain default categories for tasks
    • Makes information difficult to share with others not on AC
    • Relies on other people to track their time correctly in categories for estimates
    • Mobile app is very hard to use and not user-friendly if you are working with multiple projects
    Read full review

    Paychex, Inc.

    • It's difficult to update user emails and user phone numbers after they have been set
    • The performance management system could use some quality of life improvements like viewing previous reviews while completing a new review or allowing a manager to view the self-review of an employee while completing the manager review.
    • For the issues and incidents section, it would be great if system admins could submit a new case like a workplace injury or near-miss without having to tag an employee in the case. Sometimes we just want to add the information into Flex for recordkeeping purposes and for generating 300A forms at the end of the year.
    Read full review

    Pricing Details

    ActiveCollab

    Starting Price

    $7 per member/per month

    Editions & Modules

    ActiveCollab editions and modules pricing
    EditionModules
    Self-Hosted Plan$999.001
    ActiveCollab Project Management$7.002

    Footnotes

    1. license
    2. per member/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $6.25

    Additional Details

    Paychex Flex

    Starting Price

    $0

    Editions & Modules

    Paychex Flex editions and modules pricing
    EditionModules
    Paychex Go591
    Paychex Flex ServiceContact sales team2
    Paychex Flex EnterpriseContact sales team3

    Footnotes

    1. per month/+$4 per employee
    2. none
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Pricing Info

    Likelihood to Renew

    ActiveCollab

    No answers on this topic

    Paychex, Inc.

    overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
    Read full review

    Usability

    ActiveCollab

    No answers on this topic

    Paychex, Inc.

    Paychex Flex has possibly added electronic onboarding since we stopped using the system. This option would bring my rating up to a 8 or 9 for Paychex Flex. The ability to have employees enter their info, read and ackowledge company policies versus hand writing paper applications that are often times not legible, has been more effecient for us with the hiring process
    Read full review

    Reliability and Availability

    ActiveCollab

    No answers on this topic

    Paychex, Inc.

    We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
    Read full review

    Performance

    ActiveCollab

    No answers on this topic

    Paychex, Inc.

    Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
    Read full review

    Support Rating

    ActiveCollab

    We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
    Read full review

    Paychex, Inc.

    Paychex Flex has been having longer than normal wait times, but I do think that it is a covid-related/staffing issue as it's only been happening in the past 2 months (November, December, January 2022). Once I do have a representative on the line, they are helpful, knowledgeable, and friendly. The support level is fairly basic at the representative level. For anything more complex, an HR specialist would need to be brought in.
    Read full review

    Online Training

    ActiveCollab

    No answers on this topic

    Paychex, Inc.

    They were very patient and answered all of my questions.
    Read full review

    Implementation Rating

    ActiveCollab

    No answers on this topic

    Paychex, Inc.

    Just make sure you have your in-house data collected and organized before you start. It would be helpful to put together a questionnaire to solicit all of the needed information.
    Read full review

    Alternatives Considered

    ActiveCollab

    ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
    Read full review

    Paychex, Inc.

    Paychex Flex is hands-down an easier way to manage payroll. I found QuickBooks Online to be somewhat confusing about when and where to file what form, and it was definitely more tedious than the easy flow of using Paychex Flex.
    Read full review

    Scalability

    ActiveCollab

    No answers on this topic

    Paychex, Inc.

    Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
    Read full review

    Return on Investment

    ActiveCollab

    • Allows our team to stay organized and keep conversations on tasks.
    • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
    • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
    Read full review

    Paychex, Inc.

    • Using Paychex Flex has been a great timesaver for me - I can print out timesheets that help keep me focused on all the employee's time and accurate reporting.
    • The payroll journals are very easy to read and make cash management a very simple process.
    • Employees love that they can go online and see their paychecks and payroll information, thereby leaving me to do more important tasks.
    Read full review

    Screenshots

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