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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveCampaign

    Score8.6 out of 10
    N/AActiveCampaign is presented as an AI-first marketing platform for marketers, agencies, and entrepreneurs. It uses Active Intelligence for goal-aware automation and personalized experiences across email, SMS, and WhatsApp. ActiveCampaign integrates with 950+ apps and generates insights to optimize every workflow.

    $180

    per year (single user)

    ConvertKit

    Score8.3 out of 10
    N/AConvertKit, from the company of the same name headquartered in Boise, is presented as email marketing software for online creators - the authors, makers, podcasters, photographers, YouTubers, teachers, and artists. The vendor boasts 19,500 paying customers, sending 500 million emails per month, and rapid growth.

    $29

    per month

    Pricing
    ActiveCampaignConvertKit
    Editions & Modules
    Starter
    $15
    per month (billed annually)
    Pro
    $49
    per month (billed annually)
    Plus
    $79
    per month (billed annually)
    Enterprise
    $149
    per month (billed annually)
    Creator
    $29.00
    per month
    Creator Pro
    $59.00
    per month
    Offerings
    Pricing Offerings
    ActiveCampaignConvertKit
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ActiveCampaignConvertKit
    Considered Both Products
    ActiveCampaign
    Chose ActiveCampaign
    Salesforce is a beast! The learning involved to use the system is prohibitive. MailerLite is limited in functionality but ConvertKit is a solid alternative. Both are easy to use but clunky to navigate, while ActiveCampaign is logical. Mailchimp is great for small businesses …
    Incentivized
    Chose ActiveCampaign
    We needed something with more customability and that could handle the systems that we wanted to create. Mailchimp was too clunky for what we needed and ConvertKit was too basic (while oddly being complicated at times). ActiveCampaign was recommended by a colleague and we …
    Incentivized
    Chose ActiveCampaign
    I used to use ConvertKit but liked the customization ability of ActiveCampaign better. Also, ConvertKit limits on the size of your email list were smaller than ActiveCampaign and it was the best fit for me.
    Incentivized
    Chose ActiveCampaign
    I've used Mailchimp and ConvertKit in the past. Mailchimp had far fewer capabilities, and ConvertKit was comparable. In the end, ActiveCampaign interfaces better with the products I am using.
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is SO much better. We started with Mailchimp and hit its limitations so quickly. We then moved to ConvertKit and while it was significantly better, it didn’t have the ability to really customize a contact’s journey. Finally, we moved to ActiveCampaign and …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign has a huge advantage over the other platforms in that there is enough power under the hood to offer the same automation as the other platforms but without creating a headache in the process of organizing it all. Mailchimp at its heart is still a freemium tool …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign specializes in email and that's what they do best. I've tried "all in one" platforms like Keap and Ontraport, which couldn't keep up with the details of email. Other competitors like ConvertKit and Mailchimp just didn't have the firepower necessary to do all the …
    Incentivized
    Chose ActiveCampaign
    AWeber is way too limiting. ConvertKit wasn't as intuitive and also very limiting. Mailchimp was ultra basic. ActiveCampaign was easy to figure out, enough to keep simple but have the ability to add more complexity. I'd say anyone should use ActiveCampaign. From what I've seen, …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is so much more easy to use, so much simpler. I had such a hard time with Mailchimp (not as much with ConvertKit) that is was a night mare for me and my team as we we beginning at that time. If we'd started straight on ActiveCampaign it would have been a lot less …
    Incentivized
    Chose ActiveCampaign
    ConvertKit is great if you want to also build landing pages. But funnel wise, ActiveCampaign is more professional.
    Incentivized
    Chose ActiveCampaign
    I like ActiveCampaign because compared to ConvertKit, I think it has a lot more capability and there’s a lot more room to grow with customization in automation. I am on the first tier, so I have limited access to some of the more advanced features, but I like that even on the …
    Incentivized
    Chose ActiveCampaign
    I don't like MailerLite and Flodesk because they only offer segments, no tags. I like to add many tags to my contacts depending on the products they purchase, and this gets too cluttered when there's only segments. They also don't have clear insights on the home page of people …
    Incentivized
    Chose ActiveCampaign
    The really big difference between ActiveCampaign the the competition, is the power of the automation that you can get with AC.
    Incentivized
    Chose ActiveCampaign
    For the price, what it offers, and how easy it is to adapt and use. I think it is a better option than all of them.
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is the most intuitive out of all of the ones I've used. Their visual automation builder is great. I felt like every other option that I had previously played with just felt more confusing. I tested out many other tools while also using ActiveCampaign and I just …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign was more affordable and had more features than I needed. In particular, the automation, sequences, and integrations plus the ability for custom webhooks. While I like the other platforms too for various reasons, the automation and webhooks features, integrations, …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is the best of the best among other CRM and emails autoresponders because of its features like the visual workflow, triggers, opt-in page, landing page, customer service, user interface. It's very user-friendly. You can literally use it for the first time and the …
    Incentivized
    Chose ActiveCampaign
    The key reasons I've chosen ActiveCampaign over others are:
    1. Combined CRM and email marketing in one place
    2. Contact tagging (some other email apps have this, some don't)
    Incentivized
    Chose ActiveCampaign
    In comparison to all the other systems (except Keap), ActiveCampaign goes above and beyond for email marketing, marketing automation, and CRM functionality. It's the closest you can get to an all-in-one system.

    And while Infusionsoft is also robust, it's not very intuitive. …
    Incentivized
    Chose ActiveCampaign
    Active Campaign is great compared to the platforms that I have used. Mailchimp is also fairly easy to use but isn't as pretty in the email content; however it does have better reporting. Convert kit has a higher deliverable rate due to it being mainly a text email service …
    Incentivized
    Chose ActiveCampaign
    While other products may have features that ActiveCampaign only releases to higher-tier customers (landing pages for example), the benefits of ActiveCampaign far outweigh this. ActiveCampaign is great to use, easy to use, has a lot of power under the hood, and is quite …
    Incentivized
    Chose ActiveCampaign
    Overall, we selected ActiveCampaign based on the features offered, the ease of use (and therefore the ease of training others to use), and the overall value for the price. The competitors I have used or evaluated in the past may occasionally be better than ActiveCampaign in one …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is easier to use, customize, and set up specifically for your business than most other platforms.
    Incentivized
    Chose ActiveCampaign
    I always recommend ActiveCampaign to clients primarily because we can import funnels into their accounts which saves us a tremendous amount of time. I also feel that ActiveCampaign's automation is a step above other platforms. They are easier for me to visualize what's …
    Incentivized
    Chose ActiveCampaign
    Pardot is in my opinion overpriced and because it relies on Salesforce as a CRM limiting as a choice. HubSpot CRM is great even in the free version, but once you need to add email automation in the mix the cost become a big factor.
    Incentivized
    ConvertKit
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    492 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    471 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    493 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    454 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    458 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    ActiveCampaignConvertKit
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ActiveCampaign and ConvertKit
    Feature
    ActiveCampaign
    8.7
    690 Ratings
    12% above category average
    ConvertKit
    8.8
    6 Ratings
    9% above category average
    WYSIWYG email editor8.5609 Ratings9.06 Ratings
    Dynamic content8.7541 Ratings8.76 Ratings
    Ability to test dynamic content8.4490 Ratings8.76 Ratings
    Landing pages7.6358 Ratings8.36 Ratings
    A/B testing8.4400 Ratings8.46 Ratings
    Mobile optimization9.2549 Ratings9.76 Ratings
    Email deliverability reporting8.6658 Ratings9.76 Ratings
    List management8.8677 Ratings8.06 Ratings
    Triggered drip sequences10.0596 Ratings8.46 Ratings
    Lead Management
    Comparison of Lead Management features of ActiveCampaign and ConvertKit
    Feature
    ActiveCampaign
    8.3
    543 Ratings
    4% above category average
    ConvertKit
    -
    Ratings
    Lead nurturing automation8.6509 Ratings00 Ratings
    Lead scoring and grading8.5371 Ratings00 Ratings
    Data quality management8.6417 Ratings00 Ratings
    Automated sales alerts and tasks8.8366 Ratings00 Ratings
    Lead segmentation and distribution6.919 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of ActiveCampaign and ConvertKit
    Feature
    ActiveCampaign
    8.9
    390 Ratings
    16% above category average
    ConvertKit
    -
    Ratings
    Calendaring8.8311 Ratings00 Ratings
    Event/webinar marketing9.1293 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of ActiveCampaign and ConvertKit
    Feature
    ActiveCampaign
    6.8
    295 Ratings
    11% below category average
    ConvertKit
    -
    Ratings
    Social sharing and campaigns7.2262 Ratings00 Ratings
    Social profile integration6.4257 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ActiveCampaign and ConvertKit
    Feature
    ActiveCampaign
    8.2
    652 Ratings
    9% above category average
    ConvertKit
    8.2
    6 Ratings
    7% above category average
    Dashboards8.0623 Ratings8.36 Ratings
    Standard reports8.4611 Ratings9.76 Ratings
    Custom reports8.2397 Ratings6.75 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ActiveCampaign and ConvertKit
    Feature
    ActiveCampaign
    8.7
    511 Ratings
    13% above category average
    ConvertKit
    -
    Ratings
    API8.6409 Ratings00 Ratings
    Role-based workflow & approvals8.6278 Ratings00 Ratings
    Customizability7.6437 Ratings00 Ratings
    Integration with Salesforce.com9.097 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM9.964 Ratings00 Ratings
    Integration with SugarCRM9.459 Ratings00 Ratings
    Third-party software integrations7.740 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of ActiveCampaign and ConvertKit
    Feature
    ActiveCampaign
    -
    Ratings
    ConvertKit
    9.4
    6 Ratings
    14% above category average
    URL Validation00 Ratings10.05 Ratings
    Link Tracking00 Ratings10.05 Ratings
    Image Validation00 Ratings9.35 Ratings
    Inbox Display00 Ratings9.76 Ratings
    Email Accessibility Tools00 Ratings9.35 Ratings
    Spelling and Grammar Check00 Ratings9.05 Ratings
    Spam Testing00 Ratings8.05 Ratings
    Email Previews00 Ratings10.06 Ratings
    Best Alternatives
    ActiveCampaignConvertKit
    Small Businesses
    Vbout
    Score9.9 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ActiveCampaignConvertKit
    Likelihood to Recommend
    8.6
    (703 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (27 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (66 ratings)
    9.0
    (3 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    1.3
    (42 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (16 ratings)
    -
    (0 ratings)
    Configurability
    6.4
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.4
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ActiveCampaignConvertKit
    Likelihood to Recommend
    ActiveCampaign
    I've been using ActiveCampaign since around 2018-2019 and I've always been satisfied with the software. It's simple to use, connects with the other tools I use and makes it easy for me to duplicate automations, email templates and workflows as I need to. On top of that, any time I've had an issue (which I think is around twice in the past 5/6 years), the customer service has always been super helpful and my issue has been resolved quickly.
    Incentivized
    Read full review
    ConvertKit
    It is perfect for artists and content creators. It is perfect for service based providers who want to house their potential leads. Entry level entrepreneurs can also benefit. It is not an all in one type of platform, but it is useful for list building and setting up automation. If you have less than 1K subscribers, this is the route to go until you need to use automation. Then, just feel free to upgrade.
    Incentivized
    Read full review
    Pros
    ActiveCampaign
    • Collects and filters emails from various lead magnets exceptionally well (especially if a user wants to re-sign up to the same lead magnet and go through it again, they can)
    • Super easy to use email creation that is aesthetically pleasing and user friendly
    • Easy email sequences and user classification from a large range of opt in trigger options
    Incentivized
    Read full review
    ConvertKit
    • Literally unlimited templates for designing the Email campaigns
    • Launching a landing page to capture leads (emails) quickly
    • Analytics to track almost everything including delivery rates gives the ability to optimise next/future campaigns accordingly
    • Newly launched journey or drip email campaigns is great as well
    Incentivized
    Read full review
    Cons
    ActiveCampaign
    • It took me a while to get to understand where to find things, and I used a free online course from a consultant who specialises in AC to help me get the foundations set up more easily. That said, there were lots of onboarding workshops, which were good. It just felt like it required a lot of different angles of learning to just get started.
    • The customer support took longer than other software to get back to me via email, though once I found the chat option for my most recent query, that was fast.
    • I've ended up switching to another programme where more software is more naturally integrated, and the AC equivalent is included in the price, along with many other types of software. However, design-wise, ActiveCampaign is much better.
    • I also had a problem with a form used on my WordPress website, which has a BuddyBoss platform - the colours on the form would be overridden by colour choices for the website, so they were hard to read (pink text on purple background instead of the gold text it was meant to be)
    • I couldn't always find the templates I was looking for or how to access them for automation-based emails. I think when I used it, there was a new type of template for newsletters that weren't available for automations, so I had to recreate it, which added time.
    Incentivized
    Read full review
    ConvertKit
    • I think the dashboard could benefit form allowing more customization
    • The way you format email templates is pretty limited
    • The saved footer options seems glitchy. I can never get it to work right.
    Incentivized
    Read full review
    Likelihood to Renew
    ActiveCampaign
    I am committed at the moment. Rebuilding the automations I have would be a huge time drain. Plus the cost of learning a new system and the risk to deliverability of porting a 6,000 person list to a new platform. Also, AC offers everything I need ast a reasonable (but a little high) price. So, why not a 10? Because, early 2023, AC dropped a massive 2x price hike on long-term customers. They knew few would shift, so this feels like a cynical cash grab and left a bad taste, If they do something like this again, this camel will have a broken back.
    Incentivized
    Read full review
    ConvertKit
    No answers on this topic
    Usability
    ActiveCampaign
    ActiveCampaign has been the easiest marketing automation software we have ever used. They provide tips throughout the entire process of anything you are building. Their support team through LIVE CHAT has been extremely fast and helpful. The monthly meetings provided with the enablement team has helped us through several large and urgent needs.
    Read full review
    ConvertKit
    Can be summed up in three words that 'It just Works'. Crafted for creators and artists in mind, it offers all they need for start building up list. Free tier is really a good move to test out stuff. I am staying with them considering their good email delivery and simple interface and easy integration with our website software. WYSIYG Editor, Standard reporting but not deep level analytics gives all the basic tools needed to support the business.
    Incentivized
    Read full review
    Reliability and Availability
    ActiveCampaign
    I haven't experienced application errors or unplanned outages at all. Active Campaign is ultra reliable and I would not be using them if that were the case. Also, the helpful emails they send are welcomed and informative, and present very practical tips and guidance for using the platform. They're always demonstrating new features and I'm thankful for that.
    Incentivized
    Read full review
    ConvertKit
    No answers on this topic
    Performance
    ActiveCampaign
    Oh my gosh, Active Campaign's performance gets an A+++ in my book. The pages load quickly and so do the reports. I haven't noticed any slowdowns when it's integrating with other programs and it performs excellently on all levels.
    Incentivized
    Read full review
    ConvertKit
    No answers on this topic
    Support Rating
    ActiveCampaign
    This might be the best part. The chat support lady offered to make a video to help me solve my problem. I worked in customer service for years and I've never done that, lol. So, if they're offering things like that, I can only imagine that they'd be able to handle most any issue you throw at them.
    Incentivized
    Read full review
    ConvertKit
    No answers on this topic
    Implementation Rating
    ActiveCampaign
    Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
    Incentivized
    Read full review
    ConvertKit
    No answers on this topic
    Alternatives Considered
    ActiveCampaign
    I moved to ActiveCampaign from Mailchimp. Admittedly, I was using the free version of Mailchimp, but I had numerous episodes of subscriber data NOT being added to Mailchimp, despite using API to integrate with my mailing list. Obviously, I couldn't pay for clicks and not capture subscriber data, so I had to find something else. ActiveCampaign has been 100% reliable in testing.
    Incentivized
    Read full review
    ConvertKit
    The other products I have used are not available on TrustRadius. I used ConvertKit before I used these other products because I need an all in one platform.
    Incentivized
    Read full review
    Scalability
    ActiveCampaign
    My web designer told me about Active Campaign and although I don't recall which platform I had before, I LOVE Active Campaign and its user friendliness. The transition was seamless and I've never had a problem with functionality or server failure.
    Active Campaign provides so many features, and makes it easy for non-techies to maneuver around the site with ease. They capture information and put it in an easy-to-read format.
    At this point, I don't think I'd ever use any other platform!
    Incentivized
    Read full review
    ConvertKit
    No answers on this topic
    Return on Investment
    ActiveCampaign
    • I haven't monetized my list yet so no clear ROI but great from a list-building perspective
    • The software is not cheap so at times I feel like I may not be getting the most out of the product because I'm not using all of the features
    Incentivized
    Read full review
    ConvertKit
    • Prospect follow up is much easier than it used to be with fewer real prospects slipping through the cracks
    • My return clients percentages have increased since I started using Convertkit
    Incentivized
    Read full review
    ScreenShots

    ActiveCampaign Screenshots

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