What users are saying about
10 Ratings
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Top Rated
61 Ratings
10 Ratings
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Score 9 out of 100

DocuSign CLM

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Top Rated
61 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • ActiveDocs is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

ActiveDocs

90%
4 Ratings
8.8

DocuSign CLM

88%
35 Ratings

Usability

9.0

ActiveDocs

90%
1 Rating

DocuSign CLM

N/A
0 Ratings

Performance

8.0

ActiveDocs

80%
2 Ratings

DocuSign CLM

N/A
0 Ratings

Support Rating

8.0

ActiveDocs

80%
2 Ratings
1.0

DocuSign CLM

10%
2 Ratings

Ease of integration

10.0

ActiveDocs

100%
1 Rating

DocuSign CLM

N/A
0 Ratings

Likelihood to Recommend

ActiveDocs

There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
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DocuSign

DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
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Pros

ActiveDocs

  • The User Interface was pleasant to use.
  • it is a very intuitive software
  • the available templates help and facilitate the day-to-day work
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DocuSign

  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
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Cons

ActiveDocs

  • Template could be better by adding features that make it easier for users.
  • Some features are missing like image editing, and SEO management.
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DocuSign

  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
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Pricing Details

ActiveDocs

Starting Price

Editions & Modules

ActiveDocs editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    DocuSign CLM

    Starting Price

    $0

    Editions & Modules

    DocuSign CLM editions and modules pricing
    EditionModules
    Personal151
    Standard402
    Business Pro603
    Advanced SolutionsContact sales team4
    Real Estate Starter155
    DocuSign for Realtors356
    Real Estate Plus, Broker EditionContact sales team7
    Sandbox AccountFree8
    Starter759
    Intermediate45010
    Enterprise OfferingsContact sales team11

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    ActiveDocs

    Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
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    DocuSign

    No answers on this topic

    Performance

    ActiveDocs

    The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
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    DocuSign

    No answers on this topic

    Support Rating

    ActiveDocs

    ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
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    DocuSign

    I am constantly experiencing issues with SpringCM.
    Read full review

    Alternatives Considered

    ActiveDocs

    In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
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    DocuSign

    Adobe Acrobat Sign was a more confusing process compared to DocuSign CLM. Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one signatory.
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    Return on Investment

    ActiveDocs

    • ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
    • Easy and quick editing.
    • Really flexible and simple to set up
    • Helped us achieve a much higher level of efficiency in our daily operations.
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    DocuSign

    • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
    • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
    • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
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