Likelihood to Recommend There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
Read full review DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system,
Paylocity , which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with
Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
Read full review Pros The User Interface was pleasant to use. it is a very intuitive software the available templates help and facilitate the day-to-day work Read full review Alerts when documents are signed Notifications if customers don't complete any or all of their required tasks Showing clients exactly where to sign Making signing easy and fast Read full review Cons Template could be better by adding features that make it easier for users. Some features are missing like image editing, and SEO management. Read full review Increase sending limit for initial plans Faster return for client service requests When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them. Read full review Usability Very good usability overall. Any user can pick this up and run with it.
HotDocs , the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
Read full review Performance The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
Read full review Support Rating ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
Read full review I am constantly experiencing issues with SpringCM.
Read full review Alternatives Considered In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
Read full review Adobe Acrobat Sign was a more confusing process compared to DocuSign CLM.
Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one signatory.
Read full review Return on Investment ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills. Easy and quick editing. Really flexible and simple to set up Helped us achieve a much higher level of efficiency in our daily operations. Read full review Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones. Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process. Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances). Read full review ScreenShots