What users are saying about
9 Ratings
93 Ratings
9 Ratings
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Score 9.3 out of 100
93 Ratings
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Score 8 out of 100

Feature Set Ratings

    Enterprise Content Management

    ActiveDocs

    Feature Set Not Supported
    N/A
    8.1

    Laserfiche

    81%
    Laserfiche ranks higher in 12/12 features

    Content capture & imaging

    N/A
    0 Ratings
    8.2
    82%
    23 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    7.2
    72%
    23 Ratings

    Document management

    N/A
    0 Ratings
    8.2
    82%
    23 Ratings

    Records management

    N/A
    0 Ratings
    8.0
    80%
    22 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    8.4
    84%
    22 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    8.2
    82%
    18 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    8.2
    82%
    14 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    8.4
    84%
    21 Ratings

    Contract lifecycle management

    N/A
    0 Ratings
    8.8
    88%
    17 Ratings

    Automated workflows

    N/A
    0 Ratings
    9.0
    90%
    14 Ratings

    Mobile support

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Integration

    N/A
    0 Ratings
    7.2
    72%
    15 Ratings

    Attribute Ratings

    • ActiveDocs is rated higher in 3 areas: Likelihood to Recommend, Usability, Ease of integration
    • Laserfiche is rated higher in 2 areas: Performance, Support Rating

    Likelihood to Recommend

    9.0

    ActiveDocs

    90%
    4 Ratings
    7.7

    Laserfiche

    77%
    46 Ratings

    Likelihood to Renew

    ActiveDocs

    N/A
    0 Ratings
    8.6

    Laserfiche

    86%
    16 Ratings

    Usability

    9.0

    ActiveDocs

    90%
    1 Rating
    8.0

    Laserfiche

    80%
    7 Ratings

    Availability

    ActiveDocs

    N/A
    0 Ratings
    10.0

    Laserfiche

    100%
    4 Ratings

    Performance

    8.0

    ActiveDocs

    80%
    2 Ratings
    9.0

    Laserfiche

    90%
    2 Ratings

    Support Rating

    8.0

    ActiveDocs

    80%
    2 Ratings
    9.4

    Laserfiche

    94%
    18 Ratings

    Online Training

    ActiveDocs

    N/A
    0 Ratings
    10.0

    Laserfiche

    100%
    1 Rating

    Ease of integration

    10.0

    ActiveDocs

    100%
    1 Rating
    8.0

    Laserfiche

    80%
    1 Rating

    Likelihood to Recommend

    ActiveDocs

    There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
    Read full review

    Laserfiche

    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Read full review

    Pros

    ActiveDocs

    • The User Interface was pleasant to use.
    • it is a very intuitive software
    • the available templates help and facilitate the day-to-day work
    Read full review

    Laserfiche

    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Read full review

    Cons

    ActiveDocs

    • Template could be better by adding features that make it easier for users.
    • Some features are missing like image editing, and SEO management.
    Read full review

    Laserfiche

    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Read full review

    Pricing Details

    ActiveDocs

    Starting Price

    Editions & Modules

    ActiveDocs editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Laserfiche

      Starting Price

      $50 per month

      Editions & Modules

      Laserfiche editions and modules pricing
      EditionModules
      Subscription$50.001

      Footnotes

      1. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      ActiveDocs

      No answers on this topic

      Laserfiche

      We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
      Read full review

      Usability

      ActiveDocs

      Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
      Read full review

      Laserfiche

      It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
      Read full review

      Reliability and Availability

      ActiveDocs

      No answers on this topic

      Laserfiche

      I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
      Read full review

      Performance

      ActiveDocs

      The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
      Read full review

      Laserfiche

      Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
      Read full review

      Support Rating

      ActiveDocs

      ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
      Read full review

      Laserfiche

      I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
      Read full review

      Online Training

      ActiveDocs

      No answers on this topic

      Laserfiche

      Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
      Read full review

      Alternatives Considered

      ActiveDocs

      In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
      Read full review

      Laserfiche

      The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
      Read full review

      Return on Investment

      ActiveDocs

      • ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
      • Easy and quick editing.
      • Really flexible and simple to set up
      • Helped us achieve a much higher level of efficiency in our daily operations.
      Read full review

      Laserfiche

      • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
      • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
      • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
      Read full review

      Screenshots

      Add comparison