Adobe Acrobat Sign vs. Kofax SignDoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
Kofax SignDoc
Score 7.7 out of 10
N/A
Kofax SignDoc is an enterprise-level electronic signature solution for the cloud that has functionality for complete signing scenarios. It helps organizations remove the need for capturing wet ink signatures on paper documents, helping them to achieve goals like cutting operational costs, speeding up time to productivity, improving customer satisfaction and staying compliant.
$2,500
per year Includes 1000 Signing Packages, Unlimited users
Pricing
Adobe Acrobat SignKofax SignDoc
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
No answers on this topic
Offerings
Pricing Offerings
Adobe Acrobat SignKofax SignDoc
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$34.99 license per monthNo setup fee
Additional DetailsPricing is per signing package that decreases with volume purchases. There is no limit on the number of users with SignDoc! Price does not include the cost of 3rd party certification.
More Pricing Information
Best Alternatives
Adobe Acrobat SignKofax SignDoc
Small Businesses
PandaDoc
PandaDoc
Score 9.0 out of 10
PandaDoc
PandaDoc
Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.5 out of 10
MSB Docs
MSB Docs
Score 9.5 out of 10
Enterprises
DocuSign
DocuSign
Score 8.5 out of 10
DocuSign
DocuSign
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignKofax SignDoc
Likelihood to Recommend
8.1
(228 ratings)
9.5
(2 ratings)
Likelihood to Renew
8.0
(30 ratings)
-
(0 ratings)
Usability
8.2
(194 ratings)
-
(0 ratings)
Availability
9.0
(5 ratings)
-
(0 ratings)
Performance
9.0
(4 ratings)
-
(0 ratings)
Support Rating
7.5
(165 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(7 ratings)
-
(0 ratings)
Configurability
9.0
(3 ratings)
-
(0 ratings)
Ease of integration
5.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignKofax SignDoc
Likelihood to Recommend
Adobe
Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
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Tungsten Automation (formerly Kofax)
I can't think of a way this product wouldn't enhance anyone's business practice, assuming collecting signatures is an important piece. I am constantly sending documents to clients for signature and this is a great way to send a professional looking interface. It's easy to understand, efficient to use and, as far as I can tell "idiot-proof".
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Pros
Adobe
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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Tungsten Automation (formerly Kofax)
  • easy to share with clients
  • easy to navigate
  • easy to use
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Cons
Adobe
  • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
  • Integrations available but your CRM integration is only available with enterprise license.
  • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
  • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
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Tungsten Automation (formerly Kofax)
  • It can be balky on occasion
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Likelihood to Renew
Adobe
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Usability
Adobe
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Reliability and Availability
Adobe
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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Tungsten Automation (formerly Kofax)
No answers on this topic
Performance
Adobe
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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Tungsten Automation (formerly Kofax)
No answers on this topic
Support Rating
Adobe
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Online Training
Adobe
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Implementation Rating
Adobe
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Alternatives Considered
Adobe
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
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Tungsten Automation (formerly Kofax)
It stacks up really well and is very easy to use. It is also less costly than the other options.
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Scalability
Adobe
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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Tungsten Automation (formerly Kofax)
No answers on this topic
Return on Investment
Adobe
  • Significantly reduced the time required for document signing processes reducing wasted time and effort
  • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
  • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
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Tungsten Automation (formerly Kofax)
  • We use it with confidence
  • Efficient
  • Easy to Use
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ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

Kofax SignDoc Screenshots

Screenshot of SignDoc Integration with Power PDFScreenshot of Signing is guided with arrowsScreenshot of Workflows are transparent with detailed audit trailsScreenshot of Multiple authentication methods with secure user provisioningScreenshot of Customizable white labeling tools when sending a documentScreenshot of Customize the brand when receiving documents too