What users are saying about
Adobe Analytics
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Top Rated
554 Ratings
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Based on 554 reviews and ratings
7 Ratings
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Based on 7 reviews and ratings
Likelihood to Recommend
Adobe Analytics
[Adobe Analytics] is best suited for digital analytics like web analytics and customer journey. It can handle a tremendous amount of data and the beauty of being online it will work faster than any other web analytics tool. Dashboards and reports are super easy to create with the drag and drop functionality.
Analytics Manager
WalmartRetail, 10,001+ employees
KickFire
For small businesses that don't have big budgets for marketing automation, VisiStat is an ideal first step. For companies that have sophisticated systems in place, VisiStat will augment your analytics and provide a deeper dive into your website activity. Since the implementation involves adding javascript to your site, the user should be familiar with how to do this
VP of Marketing / Client Experience
EquilarInformation Services, 51-200 employees
Feature Rating Comparison
Prospecting
Adobe Analytics
—
KickFire
8.5
Identification of new leads
Adobe Analytics
—
KickFire
9.0
List quality
Adobe Analytics
—
KickFire
8.0
List upload/download
Adobe Analytics
—
KickFire
8.0
Load time/data access
Adobe Analytics
—
KickFire
9.0
Sales Intelligence Data Standards
Adobe Analytics
—
KickFire
7.3
Contact information
Adobe Analytics
—
KickFire
6.0
Company information
Adobe Analytics
—
KickFire
8.0
Industry information
Adobe Analytics
—
KickFire
8.0
Data Augmentation & Lead Qualification
Adobe Analytics
—
KickFire
8.0
Salesforce integration
Adobe Analytics
—
KickFire
8.0
Company/business profiles
Adobe Analytics
—
KickFire
8.0
Automatic data refresh
Adobe Analytics
—
KickFire
8.0
Filters and segmentation
Adobe Analytics
—
KickFire
8.0
Pros
Adobe Analytics
- Adobe Analytics makes it very easy for anyone to quickly get in and get the information that they are looking for and pull a report if necessary.
- Adobe Analytics allows us to tag thousands of events that we want to track and then see the data that is tracked based on these events. The set up is lengthy, but incredibly worth it once completed.
- The audience segmentation tools in Adobe Analytics are great. We are able to get an incredibly detailed view of our customers and how they interact with our brand across our many channels.

Verified User
Analyst in Product Management
Sporting Goods Company, 501-1000 employeesKickFire
- De-anonymizes website activity at the account (company) level.
- Identifies net new target accounts.
- Displays click path, time on page, time per session, and engagement level of each de-anonymized website visit.
- Gives great daily insight on watchlists you've set up.
- Delivers every possible de-anonymized visit with little filtering for accuracy.
- More on the watchlists. I really love that you can receive immediate alerts on website visits from accounts you've listed on your watchlists. This way, you never miss the window of opportunity to reach out to your key targets while they are currently on your site.
- Salesforce integration is good. KickFire pushes most recent website visits, pages visited, website click path, activity percent change, and more to the given account in Salesforce. You can then create reports and run them regularly to see which accounts are surging in website activity. This is also great for account prospecting, and for planning your sales outreach plan of attack. You can see which bits of your website content are most interesting to the company, and which products they are most interested in.
Marketing Operations Manager
Impartner SoftwareComputer Software, 51-200 employees
Cons
Adobe Analytics
- Good array of visualization options but can have more customization for some common use cases
- The log in process takes too much time sometimes and has scope for improvement
- The behavior flow report needs to be in a more readable format and should have some more options to customize
Associate Manager - Digital Analytics & BI
Course5 IntelligenceManagement Consulting, 1001-5000 employees
KickFire
- Some outdated information and your credits will be used
- Credit package sizes are not very customizable
- A tad pricy comapred to simillar prospecting tools I've seen
Account Executive
ProjectplaceComputer Software, 501-1000 employees
Likelihood to Renew
Adobe Analytics
Adobe Analytics 7.7
Based on 40 answers
We've found multiple uses for Adobe Analytics in our organization. Each department analyzes the data they need and creates actionables based off of that data. For E-Commerce, we're constantly using data to analyze user engagement, website performance and evaluate ROI.
UI/UX Designer
Sylvane, Inc.Retail, 11-50 employees
KickFire
KickFire 9.0
Based on 1 answer
We've been happy customers of VisiStat for many years. I've used the service at multiple companies and you can't beat it.
VP of Marketing / Client Experience
EquilarInformation Services, 51-200 employees
Usability
Adobe Analytics
Adobe Analytics 8.2
Based on 22 answers
I am relatively new to Adobe Analytics (less than 1 year of use), and it has been a short period for ramp-up. The most complicated part is on the business side - understanding how my company has set up the deployments and figuring out how each sites differ in what is being measured.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesKickFire
KickFire 9.0
Based on 1 answer
It was designed for people who are business users, not tech users.
VP of Marketing / Client Experience
EquilarInformation Services, 51-200 employees
Reliability and Availability
Adobe Analytics
Adobe Analytics 9.0
Based on 10 answers
Adobe SiteCatalyst has a good up-time track record, but there are cases in which the interface reports a "Network Acceleration" issue, which can be frustrating. There are also times when data can be "latent" for customers, but most of these cases are due to spikes in traffic or temporary server issues.

Verified User
Consultant in Professional Services
Internet Company, 1-10 employeesKickFire
KickFire 10.0
Based on 1 answer
We've never had any outages in the 7+ years using the system.
VP of Marketing / Client Experience
EquilarInformation Services, 51-200 employees
Performance
Adobe Analytics
Adobe Analytics 8.5
Based on 8 answers
The speed with which visualizations and data sets are returned within the tool and or data warehouse can be dissapointing.
Manager of Web Analytics
Academy Sports + Outdoors10,001+ employees
KickFire
KickFire 9.0
Based on 1 answer
The system is very responsive, and when there are times in which data is loading, the VisiStat system provides humorous loading messages.
VP of Marketing / Client Experience
EquilarInformation Services, 51-200 employees
Support Rating
Adobe Analytics
Adobe Analytics 6.8
Based on 49 answers
I give the rating of a 4 just because it seems more like a process that is failing. Any time I have put a request in, they have taken days, sometimes weeks, to get back to me and even then, the issue may still persist. I believe this is the biggest weakness of the Adobe Analytics tool and has a lot of room for improvement.
Analyst II - Tag & Database Management
TXU EnergyOil & Energy, 1001-5000 employees
KickFire
KickFire 8.0
Based on 1 answer
They are very good at solving cases that I bring to them. I'd like to see more proactive support to make sure we are getting the full value out of the solution.
VP of Marketing / Client Experience
EquilarInformation Services, 51-200 employees
In-Person Training
Adobe Analytics
Adobe Analytics 3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
Regional Marketing Specialist
Intermountain Healthcare1001-5000 employees
KickFire
No score
No answers yet
No answers on this topic
Online Training
Adobe Analytics
Adobe Analytics 8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.

Verified User
Consultant in Professional Services
Internet Company, 1-10 employeesKickFire
KickFire 9.0
Based on 1 answer
The tutorials are very good and they explain how to get started using the system. The online webinars are very good for advancing your knowledge of the product.
VP of Marketing / Client Experience
EquilarInformation Services, 51-200 employees
Implementation Rating
Adobe Analytics
Adobe Analytics 7.0
Based on 17 answers
I can't say that the implementation of this product went much different than the implementation of just about any other product within the cloud. Granted there were times that things crawled to a slower pace because of the program, knowledge of the program, and connectivity. But these are all issues that one would expect when rolling out a release of a new cloud-based product.

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesKickFire
KickFire 10.0
Based on 1 answer
Don't hesitate to contact VisiStat support. They are extremely helpful.
VP of Marketing / Client Experience
EquilarInformation Services, 51-200 employees
Alternatives Considered
Adobe Analytics
While both platforms are powerful, the biggest differences that impact me in comparison are: Adobe Analytics is less user-friendly (has a steeper learning curve and requires more ongoing research), and it is much more expensive than Google Analytics (which is free). But one area where I prefer Adobe Analytics is in customer support, though that feature is lacking as support can be slow to respond.
Photographer
Liz Wade PhotographyPhotography, 1-10 employees
KickFire
I covered this pretty extensively in the cons. The key differentiator here is that KickFire serves up almost all the data (or so it seems) to the end client. The client then has to do their own work on interpreting it. This is good because it means we don't miss out on any website activities, but it's bad because we get a lot of false positives. 6sense uses the confidence score approach I mentioned in the Cons section, which means the match rates of the data we get are much higher. Our experience with Clearbit comes from other tools that are built on it (Bombora, Drift, etc.), and it has not been great. We've seen many more inaccuracies with Clearbit.
Marketing Operations Manager
Impartner SoftwareComputer Software, 51-200 employees
Scalability
Adobe Analytics
No score
No answers yet
No answers on this topic
KickFire
KickFire 10.0
Based on 1 answer
We've gone from a few thousand unique visitors per month to nearly 200,000 unique visitors. VisiStat doesn't miss a beat.
VP of Marketing / Client Experience
EquilarInformation Services, 51-200 employees
Return on Investment
Adobe Analytics
- The ability to segment, classify data coming from different sources for making decisions that are not driven by just your marketing intuition but concrete insights.
- I can aggregated statistics on an almost endless number of variables while still being able to dive deep and isolate individual pieces of content that may or may not be helping the webpage's overall statistics.

Verified User
Team Lead in Research & Development
Medical Devices Company, 51-200 employeesKickFire
- Faster lead conversion
- Less time on LinkedIn trying to figure out DM (decision maker)
- Increased employee efficiency
Account Executive
ProjectplaceComputer Software, 501-1000 employees
Screenshots
Pricing Details
Adobe Analytics
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
KickFire
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No