What users are saying about

Adobe Photoshop

1071 Ratings

Cirrus Insight

38 Ratings

Adobe Photoshop

1071 Ratings
Score 9 out of 101

Cirrus Insight

38 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

Adobe Photoshop

Adobe Photoshop is well suited for editing photos and creating graphics. I think a product like Adobe InDesign or Illustrator is better for creating text-heavy documents such as brochures.
Lauren Holloway profile photo

Cirrus Insight

It's well suited if you're a Windows user. They're still working on the Mac updates. It's very helpful if you want to integrate more of your emails into your Salesforce system and want to capture all of that more accurately. For our organization, capturing conversations and documents is very vital, so it made a lot of sense. We're a small team and it works well for us, but I think it could work just as properly for a larger team too. It's less appropriate if you don't really care about the email to Salesforce functionality or haven't really thought about it before. For us, it was a huge gap and need and it really addressed it.
Kelsie Hamilton profile photo

Pros

  • Photoshop is the industry standard when it comes to editing images. We use it for cropping and resizing stock images or other photos that we take.
  • It is great for adding various filters to an image, adjusting brightness, contrast, etc.
  • It is also very beneficial to utilize the layer functionality. I particularly like to use the "generate assets" feature, which makes it easy to export the different layers into individual assets.
Danny Wood profile photo
  • Salesforce Logging Features
  • Email Templates
Dailius Wilson profile photo

Cons

  • It's a little tricky to get comfortable with all of the features in Photoshop, but there are plenty of tutorials online that will help you grasp what you can actually do with the software.
  • It's not the greatest tool to create graphics in. It's better to edit or manipulate existing graphics.
Danny Wood profile photo
  • Email Tracking is not always accurate - this can be due to the nature of the device and the email client used by the recipient.
  • Gmail app is subject to being glitchy and auto-log out out behavior.
  • Meeting time function is limited in its functionality and is prone to glitches as reported by clients.
  • Send later function works about 85% of the time.
  • Follow up intervals are too short and should provide more customised options.
Dailius Wilson profile photo

Likelihood to Renew

Adobe Photoshop9.8
Based on 24 answers
Photoshop has been the single best product I have ever bought. I am able to completely support myself using this product. Its capabilities amaze me on a daily basis and I am extremely grateful to have this product at my disposal. I will say, that it is pretty expensive. I would like to see this product come down in price and become more affordable.
Kammie Russel profile photo
Cirrus Insight9.1
Based on 1 answer
It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
Craig Grella profile photo

Usability

Adobe Photoshop4.4
Based on 6 answers
PS is a super powerful tool, but there is so much it can do that it has to have 100s of menus. Things can get a little lost. Lucky for us we can google/youtube answers on the fly. PS is something that after you have used it for a year you become familiar with the main uses that are applicable to your work, but to know everything would be impossible.
Maxx Krueger profile photo
Cirrus Insight9.1
Based on 1 answer
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.
Craig Grella profile photo

Reliability and Availability

Adobe Photoshop9.0
Based on 2 answers
Adobe Photoshop is very reliable, but is never 100%. There have been times when Adobe Photoshop has had trouble opening, but nothing a little computer restart couldn't fix. I use Adobe Photoshop on a Mac for both work and at home on a daily basis, and I would be lost without it.
Kris Bram profile photo
Cirrus Insight9.1
Based on 1 answer
Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.
Craig Grella profile photo

Performance

Adobe Photoshop8.0
Based on 2 answers
Speed can be an issue when you are dealing with large files for large format printing or billboards. When working on web images, speed is not an issue.
Keith Bailly profile photo
Cirrus Insight9.1
Based on 1 answer
Pulls in salesforce data very quickly, and syncs very quickly.
Craig Grella profile photo

Support

Adobe Photoshop8.2
Based on 5 answers
The support team is great, but it's more likely that other users will help you.
Carlos A. Vega profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Adobe Photoshop10.0
Based on 1 answer
So, I received the training at the HQ and it was train the trainer training. A good time, I spent a week at their campus
Keith Bailly profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Photoshop9.1
Based on 4 answers
The implementation of Photoshop is pretty easy, almost every artist that has a Wacom or other drawing tablet will learn Photoshop in a short amount of time.
Carlos A. Vega profile photo
Cirrus Insight9.1
Based on 1 answer
The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.
Craig Grella profile photo

Alternatives Considered

Other image editors I've had experience with are Pixlr, Gimp and Windows Paint. While I personally liked Pixlr the most out of those 3, none of them hold a candle to Photoshop. I've spent more time in Photoshop than the others, so naturally, I'm more familiar with it. It takes a little bit of practice and time to get comfortable in it but once you know your way around, it is the most efficient and effective image editor available on the market. Learning keyboard shortcuts increases efficiency ten fold.
Danny Wood profile photo
Poor. If this is not fixed, I’ll move to Salesforce Gmail integration
Pedram Mizani, MD, MHSA profile photo

Scalability

Adobe Photoshop4.0
Based on 1 answer
It seems expensive compared to the free/cheap programs now available
No photo available
No score
No answers yet
No answers on this topic

Return on Investment

  • Photoshop is well worth the monthly subscription individually or with the whole CC suite. We have needs for Premiere Pro, Illustrator and other Adobe products, so it makes sense for us to pay for the whole CC suite.
  • Photoshop allows us to edit images quickly and has made our workflow more efficient.
  • Because we use Photoshop, we are able to provide visually stunning and engaging online training courses.
Danny Wood profile photo
  • Saves me tons of time!
David Jacoby profile photo

Screenshots

Adobe Photoshop

Pricing Details

Adobe Photoshop

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Adobe Photoshop Editions & Modules
Adobe Photoshop
Additional Pricing Details

Cirrus Insight

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$500*
1.  per installation
Cirrus Insight Editions & Modules
Cirrus Insight
Edition
Starter
$271
Closer
$451
Rainmaker
$721
1. per user/month
Additional Pricing Details
Pricing based on annual billing.