What users are saying about
112 Ratings
2 Ratings
112 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.7 out of 101

Likelihood to Recommend

Adobe Sign

My view is this product is essential. The only thing I would consider would be whether or not to integrate it with their own system. I would recommend they assess the types of documents they will using the system for and how regularly these need to be sent. It took us approximately 1 week to integrate 15 documents with our system and we had to alter all our standard workflows to cater to Echosign's functionality.
Scott Evans profile photo

SigningHub

SigningHub worked well for me for collecting digital signatures on contracts from independent contractors. It's well suited for both small businesses (like mine) and bigger businesses since you can create a specific workflow for each sort of document you upload. It's also great for storing the signed and master documents. However, it may not be appropriate in certain industries with specific data security rules. Check with the regulators of your industry before using (lawyers, I'm talking to you...)
Robin Bull profile photo

Pros

Adobe Sign

  • The integration between Echosign and our Salesforce CRM is ingenious. Our company absolutely loves being able to provide its confidentiality agreements to potential buyers and clients, knowing it will come back to the respective team member as well as attach in Salesforce.
  • The reporting aspect is also great - we use these document reports as leader boards within the company to offer perspective and motivation for future documents.
  • The signing process is insanely easy. You can sign from a phone, computer, iPad - basically anywhere. I'm impressed with the timeliness of delivery and ease of use.
Jessie Mead profile photo

SigningHub

  • You can add individual documents for each person that needs to sign something.
  • You can upload documents you use over and over and prep them within SigningHub.
  • You can allow SigningHub to store them and you can download copies if needed.
  • You're notified by email when the signing process is complete.
  • You can limit the amount of time that the signor will have access to the document.
  • You can create a workflow for each document.
Robin Bull profile photo

Cons

Adobe Sign

  • They set some maintenance timeframes at the end of the month. However, when I’ve complained, they have adjusted.
  • Have had a couple of outages – not major, but noticeable.
  • It is not easy to tell when you are in the preview screen if you’ve made a mistake.
  • The software has the ability to place fields on the document. If you drag a field to edge, it disappears, and you think it’s gone but it’s not really gone, and it shows up to the client somewhere else in the document. This can be confusing to new users.
No photo available

SigningHub

  • I found setting up a workflow for each different document a little confusing.
  • I'd get errors from time to time when prepping a document. This usually happened when I was inserting a date field or a signature field (which are fairly important fields for contracts).
  • The one time I needed help and contacted the company, the representative made me feel like I was dumb.
Robin Bull profile photo

Likelihood to Renew

Adobe Sign

Adobe Sign 10.0
Based on 24 answers
Based on research, I haven't found anything that can send out electronic signatures so easily at a reasonable price. People also recognize the 'Adobe' name, so when they receive an email, it isn't questioned.
Laura Cain profile photo

SigningHub

No score
No answers yet
No answers on this topic

Usability

Adobe Sign

Adobe Sign 9.2
Based on 8 answers
I am not sure how we would get the signatures and secure information that we do with out this product. It is great and gets the job done. Lets me get mine done in a timely manor as well.
No photo available

SigningHub

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Sign

Adobe Sign 8.4
Based on 3 answers
Even though have had a couple of incidents they have recovered quickly.

Scheduling maintenance at EOQ is ridiculous
No photo available

SigningHub

No score
No answers yet
No answers on this topic

Performance

Adobe Sign

Adobe Sign 8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available

SigningHub

No score
No answers yet
No answers on this topic

Support

Adobe Sign

Adobe Sign 8.0
Based on 6 answers
I haven't had to ask for support more then a handful of times and each time I do interact with the support team I have felt important. They get back to me quickly and I am able to get them answers/help I was seeking
Gretchen Gosnell profile photo

SigningHub

No score
No answers yet
No answers on this topic

Online Training

Adobe Sign

Adobe Sign 8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo

SigningHub

No score
No answers yet
No answers on this topic

Implementation

Adobe Sign

Adobe Sign 8.0
Based on 5 answers
Make sure you set aside enough time to get properly trained on the system. We needed to act quickly on our initial use of this product and I did not have the time to go through all the proper training so it was basically go in and learn. I think it would have been much easier had I been given the time by the company to learn everything first.
Lori Diggs profile photo

SigningHub

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Sign

The price is much more managable for eSign, we can find all of the old things we sent out, we can see the history of a document; so if a client says they never saw the proposal it is easy for anyone here to go in and either confirm or deny the claims of a client ans we also have the ability to prove to them someone on their email account saw the email.
No photo available

SigningHub

I've used DocuSign and Adobe Acrobat DC in the past. DocuSign is nice because it easily integrates into Word, but it's also a bit pricey for a small business who may not use it all that much. Acrobat is great for signatures, but documents signed are stored on your own hard drive. Whereas, they're stored on SigningHub's end
Robin Bull profile photo

Return on Investment

Adobe Sign

  • We get more signed proposals back
  • we get those signed proposals much quicker than if we used snail mail
  • Sometimes clients don't feel comfortable signing something electronically, and having it be as valid as their actual signature
No photo available

SigningHub

  • It was very affordable for a small business. I could use it for unlimited documents for a very modest monthly fee.
  • It could handle an unlimited number of documents.
  • Document retrieval is easy.
Robin Bull profile photo

Pricing Details

Adobe Sign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SigningHub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details
Cloud service plans are user-based or signature-based. SigningHub is also available for on-premise use or for private cloud hosting.

Add comparison