ADP GlobalView Payroll vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP GlobalView Payroll
Score 5.9 out of 10
Mid-Size Companies (51-1,000 employees)
GlobalView Payroll is an infrastructure of experts, technology, insight, and innovation, designed to help users understand what motivates and drives employees. It draws on the vendor ADP's 65 years of experience solving for the complexities and intricacies of payroll on a global scale. When fully leveraged, the vendor says ADP GlobalView HCM can be used to create a new strategic approach to building a sustainable and engaged global workforce with the goal of driving modern business needs.…N/A
UKG Pro
Score 7.6 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
ADP GlobalView PayrollUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP GlobalView PayrollUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP GlobalView PayrollUKG Pro
Considered Both Products
ADP GlobalView Payroll

No answer on this topic

UKG Pro
Chose UKG Pro
Prior to UKG Pro, we used a combination of a custom Time & Attendance solution, Microsoft Dynamics GP payroll, and ADP payroll processing and tax filing. Moving these tasks and processes to UKG Pro provided a single solution, streamlined processing, fewer integration (potential …
Chose UKG Pro
UKG is more integrated and easier to support. It's also more robust in the level of options available for services.
Chose UKG Pro
UP was by far a better choice. It was easy to use, looks clean, customization and had the functionality that we really needed and things that are so nice to have. We loved the report and how much it would do, the ease of payroll, and the many other areas that we have …
Chose UKG Pro
For midsize companies similar to ours UltiPro is a more economical and streamlined system that provides for most if not all of our HRIS needs. The complexity of these other systems make them much harder to maintain and manage for a midsize organization.
Chose UKG Pro
The main reason we switched from ADP was because UltiPro offered more support for our Canadian operations and allowed them to be integrated with our US operations. We were also looking for a more robust system as we continued to grow as a company, and so far UltiPro has been …
Chose UKG Pro
UltiPro is the best product on the market. Other vendors only have a fraction of the functionality. Other vendors do not have anywhere near the support team that UltiPro has.
Top Pros
Top Cons
Features
ADP GlobalView PayrollUKG Pro
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP GlobalView Payroll
8.7
4 Ratings
6% above category average
UKG Pro
8.7
761 Ratings
8% above category average
Pay calculation9.03 Ratings9.1723 Ratings
Support for external payroll vendors8.03 Ratings8.9347 Ratings
Off-cycle/On-Demand payment9.02 Ratings9.0245 Ratings
Benefit plan administration9.04 Ratings8.2656 Ratings
Direct deposit files8.03 Ratings9.3715 Ratings
Salary revision and increment management9.03 Ratings8.7585 Ratings
Reimbursement management9.03 Ratings8.057 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP GlobalView Payroll
-
Ratings
UKG Pro
8.4
820 Ratings
7% above category average
Employee demographic data00 Ratings8.7746 Ratings
Employment history00 Ratings8.7777 Ratings
Job profiles and administration00 Ratings8.2748 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.5735 Ratings
Organizational charting00 Ratings7.9658 Ratings
Organization and location management00 Ratings8.6670 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.4530 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP GlobalView Payroll
-
Ratings
UKG Pro
8.2
577 Ratings
2% above category average
Approval workflow00 Ratings8.6517 Ratings
Balance details00 Ratings8.1540 Ratings
Annual carry-forward and encashment00 Ratings7.8443 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP GlobalView Payroll
-
Ratings
UKG Pro
8.7
813 Ratings
7% above category average
View and generate pay and benefit information00 Ratings8.9784 Ratings
Update personal information00 Ratings8.9790 Ratings
View company policy documentation00 Ratings8.7576 Ratings
Employee recognition00 Ratings8.1296 Ratings
View job history00 Ratings8.8774 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP GlobalView Payroll
-
Ratings
UKG Pro
8.8
196 Ratings
10% above category average
Tracking of all physical assets00 Ratings8.8196 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP GlobalView Payroll
-
Ratings
UKG Pro
8.0
751 Ratings
6% above category average
Report builder00 Ratings8.0730 Ratings
Pre-built reports00 Ratings8.0741 Ratings
Ability to combine HR data with external data00 Ratings7.9509 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP GlobalView Payroll
-
Ratings
UKG Pro
8.7
571 Ratings
9% above category average
New hire portal00 Ratings8.5568 Ratings
Manager tracking tools00 Ratings8.9454 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP GlobalView Payroll
-
Ratings
UKG Pro
8.1
387 Ratings
2% above category average
Corporate goal setting00 Ratings8.4300 Ratings
Individual goal setting00 Ratings7.9368 Ratings
Line-of sight-visibility00 Ratings8.2259 Ratings
Performance tracking00 Ratings7.9342 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP GlobalView Payroll
-
Ratings
UKG Pro
8.3
476 Ratings
5% above category average
Performance plans00 Ratings8.1424 Ratings
Performance improvement plans00 Ratings8.1334 Ratings
Review status tracking00 Ratings8.5445 Ratings
Review reminders00 Ratings8.0408 Ratings
Multiple review frequency00 Ratings8.7343 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP GlobalView Payroll
-
Ratings
UKG Pro
9.0
193 Ratings
14% above category average
Create succession plans/pools00 Ratings9.0159 Ratings
Candidate ranking00 Ratings9.1169 Ratings
Candidate search00 Ratings8.8168 Ratings
Candidate development00 Ratings9.1157 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP GlobalView Payroll
-
Ratings
UKG Pro
8.3
470 Ratings
7% above category average
Job Requisition Management00 Ratings8.4446 Ratings
Company Website Posting00 Ratings8.9434 Ratings
Publish to Social Media00 Ratings8.4344 Ratings
Job Search Site Posting00 Ratings8.7402 Ratings
Duplicate Candidate Prevention00 Ratings7.2334 Ratings
Applicant Tracking00 Ratings8.3433 Ratings
Notifications and Alerts00 Ratings8.5401 Ratings
Best Alternatives
ADP GlobalView PayrollUKG Pro
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP GlobalView PayrollUKG Pro
Likelihood to Recommend
9.0
(5 ratings)
8.3
(947 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(196 ratings)
Usability
10.0
(2 ratings)
9.0
(189 ratings)
Availability
-
(0 ratings)
10.0
(75 ratings)
Performance
-
(0 ratings)
10.0
(332 ratings)
Support Rating
10.0
(1 ratings)
5.6
(495 ratings)
In-Person Training
-
(0 ratings)
9.8
(87 ratings)
Online Training
-
(0 ratings)
9.5
(204 ratings)
Implementation Rating
-
(0 ratings)
9.9
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
10.0
(66 ratings)
Product Scalability
-
(0 ratings)
9.9
(94 ratings)
Vendor post-sale
-
(0 ratings)
9.6
(56 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(49 ratings)
User Testimonials
ADP GlobalView PayrollUKG Pro
Likelihood to Recommend
ADP
ADP GlobalView Payroll is well suited if we want to process payroll for multiple employees at once. It helps in calculation of hourly compensation for employees having different payrate. It also helps in auto run of payroll at regular intervals. There is still a scope of improvement for contractor payment in different currencies.
Read full review
UKG
As a hospital with 1300 employees, we find that UKG is fully scalable and addresses all our needs with one product. UKG offers the Ready solution, which is aimed at smaller organizations. There are several different benefit solutions. Because of the other offerings, UKG products would work well for large, global organizations and smaller businesses that need automation and technology for payroll and timekeeping.
Read full review
Pros
ADP
  • Easy and convenient way to retrieve historical payroll details
  • Shows payroll details a day before the actual payout
  • UI is great and intuitive.
  • Credentials are integrated to Active Directory
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
ADP
  • Format of reports
  • Buffering time
  • Customer support
Read full review
UKG
  • Onboarding and recruiting need an environment that is more stable and dependable.
  • Core Benefits could be enhanced to allow OE and LE events via the mobile app.
  • Service and support need to be increased; days and weeks now, when we first went live, it was minutes and hours.
  • Adapting all version of time management into one or two versions, at no cost to the customer would allow the resources from UTA, UTM and WFM Classic to be directed to future enhancements and would allow support services to be increased for the 2 remaining platforms.
Read full review
Likelihood to Renew
ADP
No answers on this topic
UKG
We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
Read full review
Usability
ADP
The tool is very intuitive and users can find all the information required and plan their pay structure. The navigation on the webpage is seamless and response time is decent. The overall experience of the platform is amazing
Read full review
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
ADP
No answers on this topic
UKG
For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
Read full review
Performance
ADP
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Support Rating
ADP
Have not experience or noticed that the ADP GlobalView has an outage, so I can say that support has been good on making the tool highly available.
Read full review
UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
Read full review
In-Person Training
ADP
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Online Training
ADP
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
Read full review
Implementation Rating
ADP
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review
Alternatives Considered
ADP
ADP GlobalView Payroll is clearly the industry leader in this space, as it easily integrates with our internal AD systems and allows our employees to access their accounts 24-7, 365.
Read full review
UKG
We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
Read full review
Scalability
ADP
No answers on this topic
UKG
Read full review
Return on Investment
ADP
  • Positive: Centralized Cloud-based system that can be accessed 24-7.
  • Negative: Customer support is always shifted back to your company's HR.
  • Positive: Great for ad-hoc retrieval of compensation records.
Read full review
UKG
  • Personally as a veteran user of UKG Pro, in past employers I have seen many amazing increases in employee engagement and ROI.
  • With QuVa, we are still very new to the UKG Pro platform and are just now beginning to get out of the implementation phase where we can start measuring the change. I will be looking for changes in Overtime spending to reduce as a result of more informative and actionable dashboards for managers to monitor overtime and timeclock abuses in real time. I am also expecting employees to engage more with new features being pushed out to the mobile app.
Read full review
ScreenShots

ADP GlobalView Payroll Screenshots

Screenshot of ADP myView Portal - completely configurable employee portal for all HCM activities.Screenshot of ADP myPay - delivers a personalized experience so employees can easily explore pay detailsScreenshot of ADP GlobalView HR Central - a complete, cloud technology-based core HR system of record that combines HR transactions, processes and data with social collaboration features and mobile functionalityScreenshot of ADP GlobalView Learning - Customize employee learning to improve business results, boost productivity and increase organization competitivenessScreenshot of ADP GlobalView Performance - Effectively manage employee performance through a structured approach to reward and develop your talentScreenshot of ADP GlobalView Recruiting - Find and hire the best candidates by combining recruiting marketing and management to improve business performance

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice