What users are saying about

ADP Resource

27 Ratings

Namely

Top Rated
59 Ratings

ADP Resource

27 Ratings
Score 6.5 out of 101

Namely

Top Rated
59 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
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Namely

Quite bluntly, there isn't a more robust solution out there for the price for mid-size businesses. There are some good solutions for companies that don't need a custom HRIS but Namely is really built for companies that will scale up.
Asha Mungara, JD, PHR profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource
Namely
8.8
Employee demographic data
ADP Resource
Namely
9.1
Employment history
ADP Resource
Namely
9.0
Job profiles and administration
ADP Resource
Namely
10.0
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
Namely
8.5
Organizational charting
ADP Resource
Namely
8.0
Organization and location management
ADP Resource
Namely
8.6
Compliance data (COBRA, OSHA, etc.)
ADP Resource
Namely
8.3

Payroll Management

ADP Resource
Namely
8.6
Pay calculation
ADP Resource
Namely
9.2
Support for external payroll vendors
ADP Resource
Namely
8.4
Benefit plan administration
ADP Resource
Namely
8.6
Direct deposit files
ADP Resource
Namely
8.8
Salary revision and increment management
ADP Resource
Namely
8.4
Reimbursement management
ADP Resource
Namely
8.3

Leave and Attendance Management

ADP Resource
Namely
8.5
Approval workflow
ADP Resource
Namely
8.9
Balance details
ADP Resource
Namely
8.6
Annual carry-forward and encashment
ADP Resource
Namely
7.9

Employee Self Service

ADP Resource
Namely
8.9
View and generate pay and benefit information
ADP Resource
Namely
9.0
Update personal information
ADP Resource
Namely
8.9
View company policy documentation
ADP Resource
Namely
9.0
Employee recognition
ADP Resource
Namely
8.6
View job history
ADP Resource
Namely
9.1

Asset Management

ADP Resource
Namely
8.7
Tracking of all physical assets
ADP Resource
Namely
8.7

HR Reporting

ADP Resource
Namely
8.0
Report builder
ADP Resource
Namely
8.3
Pre-built reports
ADP Resource
Namely
7.5
Ability to combine HR data with external data
ADP Resource
Namely
8.3

Onboarding

ADP Resource
Namely
8.3
New hire portal
ADP Resource
Namely
8.7
Manager tracking tools
ADP Resource
Namely
7.8

Performance and Goals

ADP Resource
Namely
7.1
Corporate goal setting
ADP Resource
Namely
7.6
Individual goal setting
ADP Resource
Namely
6.8
Line-of sight-visibility
ADP Resource
Namely
7.2
Performance tracking
ADP Resource
Namely
6.9

Performance Management

ADP Resource
Namely
7.3
Performance plans
ADP Resource
Namely
7.3
Performance improvement plans
ADP Resource
Namely
7.4
Review status tracking
ADP Resource
Namely
7.4
Review reminders
ADP Resource
Namely
7.1
Multiple review frequency
ADP Resource
Namely
7.5

Succession Planning

ADP Resource
Namely
6.9
Candidate search
ADP Resource
Namely
6.9

Pros

  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
Yolanda Gaytan profile photo
  • PTO Tracking - the app and website make it simple for employees to request PTO and for managers to approve and track their team's vacation time.
  • Reporting - every field in Namely is reportable - which is great. We're able to track which techs have certification, for example.
  • Newsfeed - when you're close to 400 people across ten locations - it's great to have a "virtual" headquarters for all your employees to share and view information.
Asha Mungara, JD, PHR profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available
  • Onboarding - I wish that they would incorporate offer letters and that task lists were kicked off automatically after an employee was onboarded. I also wish background checks were fully integrated within Namely.
  • Benefits view - currently employees can view their benefits in a separate section within Namely - but it would be nice if it was in their profile. I also wish the app would autopopulate their member ID numbers and group numbers so they would always have the information on the phone.
Asha Mungara, JD, PHR profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
Namely9.1
Based on 2 answers
Game-changer for small to mid-sized companies. Makes our work so much easier to do well
Colleen Clark profile photo

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
Namely9.0
Based on 2 answers
Overall, Namely is a very user friendly platform, most of the functionality can be learned with out much training or guidance. They have designed it to be modeled similar to other social media sites interface which makes it clean in design and easy to navigate. If you do have someone at your organization that is less tech savvy, one of the most impressive parts of Namely continues to be their client support. They will support you and give guidance in every aspect if its training or just pointing out a feature and how it works
Lauren Lippello profile photo

Support

No score
No answers yet
No answers on this topic
Namely5.5
Based on 3 answers
I never have to wait more than a day for a response to my questions - they immediately respond with an answer or with the plans to get the answer
Asha Mungara, JD, PHR profile photo

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
We made the switch from ADP to Namely. This saved money and time. The customer service from Namely blew ADP out of the water. Employee complaints and re-training is almost non-existent with Namely. It seemed like a constant task with ADP. The entire company from the lowest level to the highest level uses Namely and loves it.
Shane Miller profile photo

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • Getting all of our information in one easy to use platform
  • Ability to configure things as we need for increased functionality
  • Happy Employees
Yvonne Reinke profile photo

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Namely

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details