What users are saying about

ADP RUN

Top Rated
169 Ratings

ADP RUN

Top Rated
169 Ratings
Score 7.1 out of 101

Employee Navigator

6 Ratings
Score 7.4 out of 101

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Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

Employee Navigator

EN is well suited for smaller HR teams and companies that are just starting to dabble in HR technology. As an organization grows it becomes painful that it is not a full HR tech solution. It becomes another program that you have to do a duplicate entry into from your payroll or core HR system. However, it is great as a stand alone product.
Andrew Crosby profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Employee Navigator
Pay calculation
ADP RUN
9.3
Employee Navigator
Support for external payroll vendors
ADP RUN
6.8
Employee Navigator
Benefit plan administration
ADP RUN
7.9
Employee Navigator
Direct deposit files
ADP RUN
9.3
Employee Navigator
Salary revision and increment management
ADP RUN
9.1
Employee Navigator
Reimbursement management
ADP RUN
9.1
Employee Navigator

Pros

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo
  • Open Enrollment: It is easy to set up and a smooth process for the employees.
  • Benefits Management: We used it to manage overall benefits, which helped a lot with billing and reconciling.
  • ACA Compliance: We use it to track our lookback period as well as to file at year-end.
Andrew Crosby profile photo

Cons

  • One feature that would be useful is a recall option when submitting payroll. An option to redo a payroll within 30 minutes of submitting would be a useful feature that would cut back on the chances of making a mistake.
Robert Simeral profile photo
  • It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
  • Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
  • Having a broker in the middle is both good and bad.
Andrew Crosby profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Compared to Paycor, ADP's web portal is much easier to navigate and use which has made running payroll easier. While the overall features are similar, ADP has more options such as integrating an HR support feature and linking to a 401k that make it more flexible. I have also found that generating reports is much easier in ADP's site, especially since it auto generates some key reports as soon as payroll is run.
Robert Simeral profile photo
We eventually moved to a full HRIS solution with UltiPro. EN does the benefits and ACA portions of HR better but it is priceless to have an integrated and full solution.
Andrew Crosby profile photo

Return on Investment

  • Absolute positive ROI for RUN - it has freed me up to be able to concentrate on the business and allows me to feel confident and worry free that our payrolls will be processed timely and taxes will be paid.
Laura Virtue profile photo
  • It took our HR and our company to the next level in regards to benefit management.
  • Employee self-service went over very well with our company and made the employees more accountable for managing their benefits.
  • ROI was great because our insurance broker provided and supported the solution.
Andrew Crosby profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Employee Navigator

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details