ADP TotalSource vs. Workday Human Capital Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP TotalSource
Score 6.2 out of 10
N/A
ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.N/A
Workday HCM
Score 8.2 out of 10
N/A
Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.
$100
per year per user
Pricing
ADP TotalSourceWorkday Human Capital Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP TotalSourceWorkday HCM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP TotalSourceWorkday Human Capital Management
Considered Both Products
ADP TotalSource
Chose ADP TotalSource
We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it …
Workday HCM

No answer on this topic

Top Pros
Top Cons
Features
ADP TotalSourceWorkday Human Capital Management
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
8.2
96 Ratings
4% above category average
Employee demographic data00 Ratings8.381 Ratings
Employment history00 Ratings8.291 Ratings
Job profiles and administration00 Ratings8.093 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.688 Ratings
Organizational charting00 Ratings8.987 Ratings
Organization and location management00 Ratings8.484 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.859 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
8.3
80 Ratings
3% above category average
Pay calculation00 Ratings8.068 Ratings
Support for external payroll vendors00 Ratings8.156 Ratings
Off-cycle/On-Demand payment00 Ratings9.118 Ratings
Benefit plan administration00 Ratings7.763 Ratings
Direct deposit files00 Ratings8.169 Ratings
Salary revision and increment management00 Ratings8.566 Ratings
Reimbursement management00 Ratings8.843 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
8.3
74 Ratings
2% above category average
Approval workflow00 Ratings8.473 Ratings
Balance details00 Ratings8.373 Ratings
Annual carry-forward and encashment00 Ratings8.159 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
8.1
94 Ratings
1% below category average
View and generate pay and benefit information00 Ratings8.683 Ratings
Update personal information00 Ratings8.492 Ratings
View company policy documentation00 Ratings7.373 Ratings
Employee recognition00 Ratings7.757 Ratings
View job history00 Ratings8.583 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
7.6
25 Ratings
3% below category average
Tracking of all physical assets00 Ratings7.625 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
8.0
78 Ratings
5% above category average
Report builder00 Ratings8.474 Ratings
Pre-built reports00 Ratings8.276 Ratings
Ability to combine HR data with external data00 Ratings7.564 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
8.3
56 Ratings
3% above category average
New hire portal00 Ratings8.252 Ratings
Manager tracking tools00 Ratings8.452 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
8.1
60 Ratings
1% below category average
Corporate goal setting00 Ratings8.350 Ratings
Individual goal setting00 Ratings8.359 Ratings
Line-of sight-visibility00 Ratings7.451 Ratings
Performance tracking00 Ratings8.258 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
8.5
63 Ratings
6% above category average
Performance plans00 Ratings8.562 Ratings
Performance improvement plans00 Ratings8.354 Ratings
Review status tracking00 Ratings8.458 Ratings
Review reminders00 Ratings8.858 Ratings
Multiple review frequency00 Ratings8.651 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
7.5
40 Ratings
6% below category average
Create succession plans/pools00 Ratings8.434 Ratings
Candidate ranking00 Ratings7.135 Ratings
Candidate search00 Ratings7.638 Ratings
Candidate development00 Ratings6.837 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP TotalSource
-
Ratings
Workday Human Capital Management
8.2
48 Ratings
4% above category average
Job Requisition Management00 Ratings8.145 Ratings
Company Website Posting00 Ratings8.439 Ratings
Publish to Social Media00 Ratings8.434 Ratings
Job Search Site Posting00 Ratings8.540 Ratings
Duplicate Candidate Prevention00 Ratings7.539 Ratings
Applicant Tracking00 Ratings8.040 Ratings
Notifications and Alerts00 Ratings8.444 Ratings
Best Alternatives
ADP TotalSourceWorkday Human Capital Management
Small Businesses
Justworks
Justworks
Score 7.9 out of 10
Patriot Software
Patriot Software
Score 9.2 out of 10
Medium-sized Companies
Justworks
Justworks
Score 7.9 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP TotalSourceWorkday Human Capital Management
Likelihood to Recommend
1.0
(16 ratings)
8.9
(108 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(18 ratings)
Usability
-
(0 ratings)
7.0
(13 ratings)
Availability
-
(0 ratings)
6.6
(8 ratings)
Performance
-
(0 ratings)
7.3
(7 ratings)
Support Rating
3.3
(3 ratings)
8.0
(22 ratings)
In-Person Training
-
(0 ratings)
9.6
(6 ratings)
Online Training
-
(0 ratings)
7.0
(7 ratings)
Implementation Rating
-
(0 ratings)
8.0
(11 ratings)
Configurability
-
(0 ratings)
7.5
(2 ratings)
Ease of integration
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
ADP TotalSourceWorkday Human Capital Management
Likelihood to Recommend
ADP
I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.
Read full review
Workday
Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.
Read full review
Pros
ADP
  • Payroll was easy to learn and use with time tracking in a short time frame
  • Tracking team members request offs and approving them were very easy
  • Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.
Read full review
Workday
  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Read full review
Cons
ADP
  • Customer service is horrible
  • Follow up takes 7-10 days, and requires multiple inquiries from you, the client
  • The promised "dedicated team" doesn't exist
  • Onboarding is confusing to new hires
  • Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
  • They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.
Read full review
Workday
  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
Read full review
Likelihood to Renew
ADP
No answers on this topic
Workday
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
Read full review
Usability
ADP
No answers on this topic
Workday
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Read full review
Reliability and Availability
ADP
No answers on this topic
Workday
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Read full review
Performance
ADP
No answers on this topic
Workday
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Read full review
Support Rating
ADP
ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.
Read full review
Workday
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Read full review
In-Person Training
ADP
No answers on this topic
Workday
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
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Online Training
ADP
No answers on this topic
Workday
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
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Implementation Rating
ADP
No answers on this topic
Workday
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
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Alternatives Considered
ADP
At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
Read full review
Workday
Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.
Read full review
Scalability
ADP
No answers on this topic
Workday
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
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Return on Investment
ADP
  • It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).
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Workday
  • Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
  • The user conferences have been helpful to network and learn more deepness in the modules and functionality.
  • Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.
Read full review
ScreenShots