AdvancedPM (formerly ADP AdvancedMD)

16 Ratings
Score 5.7 out of 101

Prime Suite EHR

1 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

If you want peace of mind knowing the reliability of the product and helpfulness of those behind the scenes in troubleshooting and tech support, this is a product worth having. The system processes fast. The vast amount of reports available meets every financial need in my book. Easy to learn
No photo available

Prime Suite EHR

PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
No photo available

Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.9
Prime Suite EHR
9.0
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.7
Prime Suite EHR
Claims management
AdvancedPM (formerly ADP AdvancedMD)
9.5
Prime Suite EHR
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.2
Prime Suite EHR
9.0
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
9.5
Prime Suite EHR
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
8.5
Prime Suite EHR

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.8
Prime Suite EHR
8.0
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
7.0
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
9.0
Prime Suite EHR
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
9.0
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
7.0
Prime Suite EHR

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.3
Prime Suite EHR
7.8
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
Prime Suite EHR
7.0
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
Prime Suite EHR
8.0
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
9.0
Prime Suite EHR
8.0
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
9.0
Prime Suite EHR
8.0
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
7.0
Prime Suite EHR
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
7.0
Prime Suite EHR
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
Customization
AdvancedPM (formerly ADP AdvancedMD)
6.0
Prime Suite EHR
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
Prime Suite EHR
8.0

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
7.5
Prime Suite EHR
9.0
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
10.0
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
7.0
Prime Suite EHR
10.0
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
5.0
Prime Suite EHR
8.0
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
8.0

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.7
Prime Suite EHR
9.0
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
9.0
Prime Suite EHR
8.0
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
10.0

Pros

  • Easy to Learn
  • Streamline workflows
  • Promotes efficiency
No photo available
  • The CHC Claims Engine feature of PrimeSuite is handy for those that need it - it enables us to pinpoint specific rules that payers require for RHC/FQHC claims and enhances the capabilities of PrimeSuite without getting too complicated.
  • PrimeSuite has many reporting features, allowing you to look at your account from multiple views.
  • PrimeSuite is constantly being enhanced and updated to meet customer needs.
No photo available

Cons

  • Adding and Deleting provider columns complicated.
  • Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
  • Working electronic insurance error reports in the system was a nightmare.
No photo available
  • Updates are often "glitchy" but issues are resolved quickly.
  • Some users complain that the clinical side of the EHR system is not as user-friendly as they would like.
  • Some reports do not integrate with each other - there are fields that should be available but are not. However, through Customer Support, some custom reports can be generated and new enhancements to reports are being released.
No photo available

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
No score
No answers yet
No answers on this topic

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
No photo available
I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
No photo available

Return on Investment

  • In comparison to other software companies out there, you can be confident in knowing that ADP AdvancedMD is a great product! They have customer support available from 8am - 8pm EST, so there should always be someone there to help!
No photo available
  • The software is great, but it is only as good as the team you have working it. With training, our customers have found great success on PrimeSuite.
  • From a Revenue Services standpoint, we have used PrimeSuite to increase clean claim rates, decrease days in AR, and improve the overall health of our customers' accounts.
No photo available

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Prime Suite EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details