17 Ratings
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Score 6.5 out of 101
3 Ratings
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Score 6.6 out of 101

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Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

If you want peace of mind knowing the reliability of the product and helpfulness of those behind the scenes in troubleshooting and tech support, this is a product worth having. The system processes fast. The vast amount of reports available meets every financial need in my book. Easy to learn
No photo available

Prime Suite EHR

If you do not mind poor aesthetics and want software that will do the work simply, this may be a good option.
Andrew McClean profile photo

Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.4
Prime Suite EHR
8.5
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
Claims management
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
8.5
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.4
Prime Suite EHR
9.1
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
8.1
Prime Suite EHR
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
8.6
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
9.5
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.8
Prime Suite EHR
6.9
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
Prime Suite EHR
7.7
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
Prime Suite EHR
7.3
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
7.6
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
5.3
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
8.9
Prime Suite EHR
5.0
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
Customization
AdvancedPM (formerly ADP AdvancedMD)
9.9
Prime Suite EHR
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
Prime Suite EHR
8.5

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
9.4
Prime Suite EHR
9.4
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
9.6
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
9.9
Prime Suite EHR
9.6
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
9.8
Prime Suite EHR
9.1
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
9.1

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.3
Prime Suite EHR
9.6
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
8.0
Prime Suite EHR
9.4
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
10.0
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
Prime Suite EHR
9.3

Pros

  • Detailed Aging reports very easy to follow and helpful in our business.
  • Navigation around appointment scheduler is excellent.
  • Creating custom templates with AMD convenient.
  • Best part--when system is slow, I can instantly send feedback on it, and see results soon!
No photo available
  • It is a trusty software that does not crash or glitch very often
  • It is very secure
  • I can use it from different locations
Andrew McClean profile photo

Cons

  • Adding and Deleting provider columns complicated.
  • Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
  • Working electronic insurance error reports in the system was a nightmare.
No photo available
  • It feels very old, like I am using software from the 90s
  • There is a lot of clicking, there could definitely be more drop downs and less time loading each individual screen and page
  • It doesn't seem super integrated spatially into different sized desktops, it's a kind of awkward sized window
Andrew McClean profile photo

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
No score
No answers yet
No answers on this topic

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
No photo available
I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
No photo available

Return on Investment

  • In comparison to other software companies out there, you can be confident in knowing that ADP AdvancedMD is a great product! They have customer support available from 8am - 8pm EST, so there should always be someone there to help!
No photo available
  • Positive - It is very trusty - so we never have tech failures coming from PSEHR
  • Negative - it makes it so that we are not very efficient in scheduling because of how long it takes to click all the clicks and wait for each screen to pop-up
  • Negative - The organization of the software is all over the place, making it frustrating to find all the information needed
Andrew McClean profile photo

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Prime Suite EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details