What users are saying about

AgoraPulse

Top Rated
265 Ratings

Infegy Atlas

6 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Infegy Atlas

6 Ratings
Score 6.6 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Infegy Atlas

It is difficult to think of a scenario where social listening would be useful but Infegy as a tool would not. In fact, the only times I run into problems using Infegy for people is when they don't have reasonable objectives (they don't really understand what social listening is, perhaps) so their expectations are disproportionate to the technology.If you're looking for a social listening tool, ask how many websites (approximately) they source from, how their sentiment and other natural language processing (NLP) is developed (e.g. machine learning), how many languages they monitor, how many languages they do sentiment in, if they give you API exporting within the dashboard pricing, what exporting formats and volumes they allow you, what influencer identification they have.
Evan Dunn profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Infegy Atlas
Boolean keyword searches
AgoraPulse
7.8
Infegy Atlas
Filtering out noise/spam
AgoraPulse
7.1
Infegy Atlas
Sentiment analysis
AgoraPulse
9.1
Infegy Atlas
Broad channel coverage
AgoraPulse
8.5
Infegy Atlas

Publishing

AgoraPulse
8.1
Infegy Atlas
Content planning and scheduling
AgoraPulse
8.8
Infegy Atlas
Audience targeting
AgoraPulse
6.7
Infegy Atlas
Content optimization
AgoraPulse
9.1
Infegy Atlas
Workflow management
AgoraPulse
7.9
Infegy Atlas

Engagement

AgoraPulse
7.5
Infegy Atlas
Automated routing and prioritization
AgoraPulse
6.4
Infegy Atlas
Customer interaction histories
AgoraPulse
8.4
Infegy Atlas
Bulk actions
AgoraPulse
7.9
Infegy Atlas

Marketing

AgoraPulse
7.6
Infegy Atlas
Lead generation
AgoraPulse
6.5
Infegy Atlas
Content marketing
AgoraPulse
9.1
Infegy Atlas
Paid media management
AgoraPulse
8.2
Infegy Atlas
Campaigns and promotions
AgoraPulse
6.7
Infegy Atlas

Channel coverage/integration

AgoraPulse
8.6
Infegy Atlas
Twitter
AgoraPulse
9.2
Infegy Atlas
Facebook
AgoraPulse
8.9
Infegy Atlas
Instagram
AgoraPulse
7.8
Infegy Atlas

Reporting/analytics

AgoraPulse
7.3
Infegy Atlas
Campaign success analytics
AgoraPulse
7.6
Infegy Atlas
Real-time tracking
AgoraPulse
7.4
Infegy Atlas
Competitor analysis
AgoraPulse
6.9
Infegy Atlas

Account management

AgoraPulse
7.4
Infegy Atlas
Role-based user permissions & privileges
AgoraPulse
8.3
Infegy Atlas
Mobile access
AgoraPulse
6.6
Infegy Atlas

Pros

  • Puts all your socials content into one very easy to use place including paid content.
  • Automated profanity rules that can be used to either stop certain comments before they happen or identify important ones that use positive messaging like 'love, live'
  • allows multiple people to work as a team without stepping on each others' toes.
Jayden Andersen profile photo
  • Sentiment Analysis. Infegy excels at sentiment, and is perhaps (in my opinion, PROBABLY) the leading social listening technology in this capacity. There may be better sentiment engines in existence (Bitext, perhaps) but they do not offer solutions for ingesting the data, especially not at the scale that Infegy does. And they certainly don't scan hundreds of millions of websites for you.
  • Demographic Analysis. These guys have gotten REALLY clever with their demographic capabilities. For example, they build out a sample size of discoverable US zip codes and calculate the median income, family size and education level of your audience based on census data. Brilliant. They also provide gender distribution over time, which is pretty rare - haven't seen it in any of the other 15 tools I've demo'd and used. And age estimates, topic and sentiment by gender, and more.
  • Historical Data. Most tools let you only go back 2-2.5 years. Infegy Atlas lets you go back to 2007... Incredible! They've been collecting, harmonizing and storing the data since then, which not only gives you such broad scope, but also incredible speed.
  • Speed. The data is returned within seconds. It's insane. Even billions of mentions.
Evan Dunn profile photo

Cons

  • Expansions into other social networks such as Instagram Story or Snapchat
  • Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful.
  • Bit.ly API and analytic integrations would be helpful.
Joey McNamara profile photo
  • It's a little buggy sometimes, but 90% of the time it's great. This is an issue they're aware of and are working on.
  • The query interface is awesome except for past queries you've entered. Other tools, like NetBase, have a much better system for tagging and sorting past queries so you can save them for projects. Infegy is working on this as well, I'm told.
  • Like any space that is constantly changing, they are behind in a couple areas - such as minute-by-minute analysis (which Brandwatch can do), and integration with other major platforms that are non-US-centric, like Weibo (which Brandwatch has), and more sentiment-ready languages (Infegy has 6, NetBase has 9). But in every other factor they are far ahead.
Evan Dunn profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo
Infegy Atlas9.0
Based on 1 answer
Atlas is reasonably-priced and provides excellent value compared to other enterprise tools in the same space. Moreover, we have an excellent relationship with the Infegy team and are consistently impressed with the high quality of support they provide.
Derek DeVries profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
We did a deep, thorough survey of each of these tools. Some of my earlier answers have covered the distinction. I would rank the top 5:Infegy AtlasNetBaseSynthesioBrandwatchDataRankPart of it is current capabilities, of course, but a big part of it is product direction. Some of these tools do not value Natural Language Processing NEARLY enough, and do not do real work to build NLP based on actual Linguistic Theory (which is surprisingly scientific, by the way), so they just do a little to monitor volume and pretty poor sentiment, call it social listening, and deliver it to enterprise clients. This is true of Radian6, Meltwater, Visible Technologies (which was acquired by Cision recently, hence its inclusion here). Of course, my list above is the enterprise level top 5. If you're looking for small biz solutions check out Mention (formerly social mention) or NUVI if you can scale to the bottom of their tiers.
Evan Dunn profile photo

Return on Investment

  • AgoraPulse has ensured that we have effective reporting, which was a goal we needed to achieve.
  • It provides an overview of what is happening with a limited amount of attention, so the time overhead is limited.
  • It has satisfied management that we will have control over what is occurring in our social media pages.
Mike Gillan profile photo
  • Hugely, intensely positive. We have gotten introductions to very large businesses courtesy of the data provided by Infegy Atlas. CMOs and Digital Directors at huge PR/advertising agencies, finance corps, pharma groups, CPG, and tech/software giants all need, want and SHOULD possess this information at every level of their orgs. But they don't.
  • In our message development projects, social listening is critical, and essentially replaces focus groups for understanding pain points and key value propositions.
  • In our customer profile modeling, social listening provides a unique data set with which we can further develop the clarity and accuracy of our customer profiles for clients.
Evan Dunn profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Infegy Atlas

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Infegy Atlas Editions & Modules
Infegy Atlas
Edition
Infegy Atlas
$4,000 1
Additional Seats
$1,000 2
1. Per Month Base
2. Per User per Month
Additional Pricing Details
Every account includes unlimited search queries, data, and support.

Infegy Atlas More Information