What users are saying about

Agorapulse

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Top Rated
297 Ratings
20 Ratings

Agorapulse

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Top Rated
297 Ratings
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Score 8.5 out of 101
20 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Agorapulse

This is an excellent tool for quickly and easily scheduling out content over multiple social platforms. You get a clear view of how your content will be posted so you can be confident in the published product prior to posting. I've found the mobile app less appealing than the desktop platform so I would recommend using this mainly on desktop in the office.
Jay Selig profile photo

Social Mention

Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
No photo available

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Social Mention
Boolean keyword searches
Agorapulse
7.8
Social Mention
Filtering out noise/spam
Agorapulse
7.2
Social Mention
Sentiment analysis
Agorapulse
9.1
Social Mention
Broad channel coverage
Agorapulse
8.5
Social Mention

Publishing

Agorapulse
8.1
Social Mention
Content planning and scheduling
Agorapulse
8.8
Social Mention
Audience targeting
Agorapulse
6.7
Social Mention
Content optimization
Agorapulse
9.1
Social Mention
Workflow management
Agorapulse
7.9
Social Mention

Engagement

Agorapulse
7.6
Social Mention
Automated routing and prioritization
Agorapulse
6.4
Social Mention
Customer interaction histories
Agorapulse
8.4
Social Mention
Bulk actions
Agorapulse
7.9
Social Mention

Marketing

Agorapulse
7.6
Social Mention
Lead generation
Agorapulse
6.6
Social Mention
Content marketing
Agorapulse
9.1
Social Mention
Paid media management
Agorapulse
8.2
Social Mention
Campaigns and promotions
Agorapulse
6.7
Social Mention

Channel coverage/integration

Agorapulse
8.1
Social Mention
Twitter
Agorapulse
9.0
Social Mention
Facebook
Agorapulse
8.9
Social Mention
LinkedIn
Agorapulse
6.7
Social Mention
Instagram
Agorapulse
7.7
Social Mention

Reporting/analytics

Agorapulse
7.3
Social Mention
Campaign success analytics
Agorapulse
7.7
Social Mention
Real-time tracking
Agorapulse
7.3
Social Mention
Competitor analysis
Agorapulse
6.9
Social Mention

Account management

Agorapulse
7.4
Social Mention
Role-based user permissions & privileges
Agorapulse
8.3
Social Mention
Mobile access
Agorapulse
6.6
Social Mention

Pros

  • My favorite feature is the ability to schedule a post to multiple platforms (i.e, Facebook, Twitter and LinkedIn) within one screen, but with the added bonus of being able to tweak each platform's post. That means custom URLs w/unique UTM codes, adjusted post length for different platforms, etc. A terrific feature.
  • The content queues are also wonderful. They allow me to find and distribute evergreen content at custom intervals without having to "reschedule" each time. Simply load up the content into a queue, set the days/times for each queue, and how many times you want that content to recycle and BOOM you're done.
  • Beyond that, they're always improving the platform. Each week some tweaks are made, which are announced in a blog post. The customer service is top notch, and they're humans -- meaning they're not just copying & pasting from a script, but they have personality and they listen. This goes a LONG way, and makes it easier to be patient with features that might not yet quite be there, or when there's an issue or unexpected change to an API that affects the platform.
Jason Glogau profile photo
  • Filters the firehose of social media data that inundates everyone worldwide daily.
  • Allows topic-based email alerts (the best feature of all).
  • Provides positive/negative sentiment and hashtags.
No photo available

Cons

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo
  • It has problems sub-filtering keywords by sentiment or by source.
  • It has no advanced features in the API addressing the problems with sub-filtering keywords by individual source (like "LA Times" or "Huffington Post").
  • When I search, I will get results by default in multiple languages.
  • It doesn't provide the power of Moreover for filtering content sources and outputting the results through API.
No photo available

Likelihood to Renew

Agorapulse8.1
Based on 85 answers
We really love the way this platform works and the way it has helped us organize and streamline our day! The time saved is a key factor in why we will continue to use this software and might only consider something else if it were to cover more networks or to improve on the combining of information streams
Christopher Kimball profile photo
Social Mention8.0
Based on 5 answers
Because while it's actually a nice, free solution that can help with novice research, it needs to add a lot of the features you can get with Moreover if it is going to mature into an enterprise-level topic-based news, topic-based buzz sourcing solution.
No photo available

Usability

Agorapulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

Agorapulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

Agorapulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Social Mention7.0
Based on 1 answer
It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
Kathy Hughes Langfield, MBA profile photo

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
Hootsuite is very slow as compare to Social Mention, and has less features and updates. Social mention helps you track Tweets and comments quickly. There is good support from the Mention team, and a simple interface that is easy to use. We like the Social Sentiment Analysis of reviews, comments etc. Notifications for how many people are talking about your brand. Covers most of the social media panels.
No photo available

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • Clients are happy with the numbers and on-time review of campaigns and the brand.
  • Lets you decide the future of any campaign and brands on the basis of their performance.
No photo available

Pricing Details

Agorapulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Agorapulse Editions & Modules
Agorapulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details

Agorapulse More Information

Social Mention

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Social Mention Editions & Modules
Social Mention
Additional Pricing Details

Social Mention More Information