What users are saying about

Alfresco ECM

53 Ratings

Alfresco ECM

53 Ratings
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Score 7.8 out of 101

Docuware Cloud

5 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Alfresco ECM

Alfresco Enterprise Content Management is well suited for any sized organization with content management needs.
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Docuware Cloud

A small business in need of document management would be able to get by with Docuware. A large business would be better off spending the money for something more advanced that integrates with enterprise software.
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Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.7
Docuware Cloud
Content capture & imaging
Alfresco ECM
8.0
Docuware Cloud
File sync, storage & archiving
Alfresco ECM
8.0
Docuware Cloud
Document management
Alfresco ECM
8.5
Docuware Cloud
Records management
Alfresco ECM
7.9
Docuware Cloud
Content search & retrieval
Alfresco ECM
7.1
Docuware Cloud
Enterprise content collaboration
Alfresco ECM
7.4
Docuware Cloud
Content publishing & creation
Alfresco ECM
7.0
Docuware Cloud
Security, risk management & information governance
Alfresco ECM
7.5
Docuware Cloud
Contract lifecycle management
Alfresco ECM
7.5
Docuware Cloud

Pros

  • First of all, Alfresco is newly developed compared to old content management systems, so it has adopted some of the best practices and it has avoided the problems faced by earlier systems.
  • Alfresco is open source so it is very easy to find problems if any and to extend it. The cost of licensing Alfresco is very less compared to other systems.
  • Alfresco does very well in performance, design, API design and has lot of great features such as auto PDF conversion, auto compression, etc.
  • The customer support and community support is very good.
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  • Workflow management is fairly intuitive.
  • Basic document management functions are handled well.
  • Easy to administrate.
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Cons

  • Some more APIs can be added although the existing APIs very well provide the required features.
  • Their other tools such as collaboration, etc need to be marketed well so that companies adopt Alfresco as a whole package.
  • Alfresco needs to be on the lookout for immediately introducing any new functions provided by other competitive products.
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  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
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No score
No answers yet
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Usability

No score
No answers yet
No answers on this topic
Docuware Cloud7.0
Based on 1 answer
Fairly intuitive for average users.
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Support

No score
No answers yet
No answers on this topic
Docuware Cloud3.0
Based on 1 answer
Support seems eager to help but often unable to do so. Anything outside of the norm is unsupported.
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Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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No score
No answers yet
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Alternatives Considered

As already explained earlier, the cost of licensing and support comes down very much by using Alfresco compared to Stellent and Sharepoint. Plus the overall performance and feature set is much broader for Alfresco. Since it is a newly developed content management system, it combines the features and best practices from already existing systems.
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Docuware was not as robust.
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Return on Investment

  • At Sony Pictures, Alfresco had a direct impact on efficiency. Since the documents upload was faster and more robust, the users across the departments were able to access the documents via their software applications very quickly and they no longer had to wait.
  • The cost of licensing and product support for content management was reduced.
  • The number of support calls for IT staff got reduced by huge margin.
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  • Purchasing approval control and monitoring. Allows us to keep tighter hold of the budget.
  • Had to spend considerably more than expected. We needed to hire a developer to build integrations.
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Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Docuware Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details