What users are saying about
54 Ratings
54 Ratings
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Score 7.6 out of 101
5 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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Docuware Cloud

A small business in need of document management would be able to get by with Docuware. A large business would be better off spending the money for something more advanced that integrates with enterprise software.
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Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
Docuware Cloud
Content capture & imaging
Alfresco ECM
8.0
Docuware Cloud
File sync, storage & archiving
Alfresco ECM
8.0
Docuware Cloud
Document management
Alfresco ECM
8.4
Docuware Cloud
Records management
Alfresco ECM
7.8
Docuware Cloud
Content search & retrieval
Alfresco ECM
7.2
Docuware Cloud
Enterprise content collaboration
Alfresco ECM
7.3
Docuware Cloud
Content publishing & creation
Alfresco ECM
7.0
Docuware Cloud
Security, risk management & information governance
Alfresco ECM
7.6
Docuware Cloud
Contract lifecycle management
Alfresco ECM
7.6
Docuware Cloud

Pros

  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
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  • Workflow management is fairly intuitive.
  • Basic document management functions are handled well.
  • Easy to administrate.
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Cons

  • When users are members of 1000 sites or more, certain features such as sites dashlet do not work properly.
  • There isn't any integration between Alfresco and Microsoft Outlook for Mac. IMAP integration has flaws that can cause loss of email.
  • Mobile app doesn't have a site search feature. this is problematic when you have thousands of sites and you need to access one where you have not saved it as a favorite.
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  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
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No score
No answers yet
No answers on this topic

Usability

No score
No answers yet
No answers on this topic
Docuware Cloud7.0
Based on 1 answer
Fairly intuitive for average users.
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Support

No score
No answers yet
No answers on this topic
Docuware Cloud3.0
Based on 1 answer
Support seems eager to help but often unable to do so. Anything outside of the norm is unsupported.
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Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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No score
No answers yet
No answers on this topic

Alternatives Considered

  • Alfresco is cheap.
  • Easier to use - user-friendly.
  • It's robust and has the ability to integrate with other software.
  • It's an open source i.e. a developer or programmer can tweak to map to your company's taste.
  • Content sharing easier than other platforms, it'ss also a unified collaborative document management that has most of what the company needs for proper record keeping and cycle
Oluwatoyin Adesemowo profile photo
Docuware was not as robust.
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Return on Investment

  • Reduce the stress of [making] several copies of paper
  • It transferred the captured document to the proper department
  • Reduce employment rate
Oluwatoyin Adesemowo profile photo
  • Purchasing approval control and monitoring. Allows us to keep tighter hold of the budget.
  • Had to spend considerably more than expected. We needed to hire a developer to build integrations.
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Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Docuware Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details