What users are saying about
56 Ratings
56 Ratings
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Score 6.8 out of 101
7 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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Docuware Cloud

A small business in need of document management would be able to get by with Docuware. A large business would be better off spending the money for something more advanced that integrates with enterprise software.
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Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.5
Docuware Cloud
Content capture & imaging
Alfresco ECM
7.1
Docuware Cloud
File sync, storage & archiving
Alfresco ECM
8.0
Docuware Cloud
Document management
Alfresco ECM
8.1
Docuware Cloud
Records management
Alfresco ECM
7.2
Docuware Cloud
Content search & retrieval
Alfresco ECM
7.1
Docuware Cloud
Enterprise content collaboration
Alfresco ECM
7.7
Docuware Cloud
Content publishing & creation
Alfresco ECM
7.0
Docuware Cloud
Security, risk management & information governance
Alfresco ECM
6.5
Docuware Cloud
Contract lifecycle management
Alfresco ECM
7.2
Docuware Cloud
Automated workflows
Alfresco ECM
7.0
Docuware Cloud
Artificial intelligence
Alfresco ECM
8.0
Docuware Cloud
Mobile support
Alfresco ECM
8.0
Docuware Cloud
Integration
Alfresco ECM
9.0
Docuware Cloud

Pros

Alfresco ECM

  • It facilitates real-time updates to manage content throughout the website without any code drops.
  • It helps with digital marketing to customers.
  • It also has good mobile support when it comes to managing content.
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Docuware Cloud

  • Workflow management is fairly intuitive.
  • Basic document management functions are handled well.
  • Easy to administrate.
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Cons

Alfresco ECM

  • Enrichment of current content is not so easy, we have to reload the content to do so.
  • There is no support for XQuery.
  • Content transformation is absent.
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Docuware Cloud

  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Likelihood to Renew

Alfresco ECM

Alfresco ECM 9.0
Based on 9 answers
The business really enjoys this product and we will continue to use it.
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Docuware Cloud

No score
No answers yet
No answers on this topic

Usability

Alfresco ECM

No score
No answers yet
No answers on this topic

Docuware Cloud

Docuware Cloud 7.0
Based on 1 answer
Fairly intuitive for average users.
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Support

Alfresco ECM

No score
No answers yet
No answers on this topic

Docuware Cloud

Docuware Cloud 3.0
Based on 1 answer
Support seems eager to help but often unable to do so. Anything outside of the norm is unsupported.
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Implementation

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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Docuware Cloud

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco ECM

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
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Docuware Cloud

Docuware was not as robust.
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Return on Investment

Alfresco ECM

  • It definitely has a positive ROI in the overall business, as content management has become easier and more centralized.
  • Video and image content management has become a major plus, as they play an important role in dynamic digital marketing. Once the code is written to accommodate image and videos, we can change this content any time depending on the season of the year, what products we are looking to market, and to what type of clients.
  • It helps with easy control of the system with the business teams rather than having control with the technology teams. Hence it makes it easy to customize and make changes at any time. This also reduces the overlap that technology has with business and helps treat both of them as separate entities.
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Docuware Cloud

  • Purchasing approval control and monitoring. Allows us to keep tighter hold of the budget.
  • Had to spend considerably more than expected. We needed to hire a developer to build integrations.
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Pricing Details

Alfresco ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Docuware Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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