What users are saying about
32 Ratings
287 Ratings
32 Ratings
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Score 8.5 out of 100
287 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Microsoft Yammer

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos.As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos.At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
Erik Ralston | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Microsoft Yammer
High quality audio
Amazon Chime
8.9
Microsoft Yammer
High quality video
Amazon Chime
8.8
Microsoft Yammer
Low bandwidth requirements
Amazon Chime
8.4
Microsoft Yammer
Mobile support
Amazon Chime
8.2
Microsoft Yammer

Screen Sharing

Amazon Chime
8.6
Microsoft Yammer
Desktop sharing
Amazon Chime
9.2
Microsoft Yammer
Whiteboards
Amazon Chime
8.0
Microsoft Yammer

Online Meetings / Events

Amazon Chime
9.1
Microsoft Yammer
Calendar integration
Amazon Chime
9.0
Microsoft Yammer
Meeting initiation
Amazon Chime
8.8
Microsoft Yammer
Integrates with social media
Amazon Chime
9.5
Microsoft Yammer
Record meetings / events
Amazon Chime
8.8
Microsoft Yammer
Slideshows
Amazon Chime
9.3
Microsoft Yammer

Online Events Collaboration

Amazon Chime
9.4
Microsoft Yammer
Live chat
Amazon Chime
9.1
Microsoft Yammer
Audience polling
Amazon Chime
9.8
Microsoft Yammer
Q&A
Amazon Chime
9.1
Microsoft Yammer

Online Events Security

Amazon Chime
9.2
Microsoft Yammer
User authentication
Amazon Chime
9.4
Microsoft Yammer
Participant roles & permissions
Amazon Chime
8.8
Microsoft Yammer
Confidential attendee list
Amazon Chime
9.4
Microsoft Yammer

Project Management

Amazon Chime
Microsoft Yammer
7.4
Task Management
Amazon Chime
Microsoft Yammer
6.8
Gantt Charts
Amazon Chime
Microsoft Yammer
7.4
Scheduling
Amazon Chime
Microsoft Yammer
7.2
Workflow Automation
Amazon Chime
Microsoft Yammer
6.6
Mobile Access
Amazon Chime
Microsoft Yammer
8.6
Search
Amazon Chime
Microsoft Yammer
7.9
Visual planning tools
Amazon Chime
Microsoft Yammer
7.5

Communication

Amazon Chime
Microsoft Yammer
8.6
Chat
Amazon Chime
Microsoft Yammer
9.1
Notifications
Amazon Chime
Microsoft Yammer
8.5
Discussions
Amazon Chime
Microsoft Yammer
9.3
Surveys
Amazon Chime
Microsoft Yammer
8.4
Internal knowledgebase
Amazon Chime
Microsoft Yammer
8.6
Integrates with GoToMeeting
Amazon Chime
Microsoft Yammer
8.2
Integrates with Gmail and Google Hangouts
Amazon Chime
Microsoft Yammer
8.3
Integrates with Outlook
Amazon Chime
Microsoft Yammer
8.7

File Sharing & Management

Amazon Chime
Microsoft Yammer
7.9
Versioning
Amazon Chime
Microsoft Yammer
7.3
Video files
Amazon Chime
Microsoft Yammer
8.1
Audio files
Amazon Chime
Microsoft Yammer
7.7
Document collaboration
Amazon Chime
Microsoft Yammer
7.9
Access control
Amazon Chime
Microsoft Yammer
8.5
Advanced security features
Amazon Chime
Microsoft Yammer
7.8
Integrates with Google Drive
Amazon Chime
Microsoft Yammer
7.3
Device sync
Amazon Chime
Microsoft Yammer
8.2

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Microsoft Yammer

  • Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
  • When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
Marcos Sola | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Microsoft Yammer

  • Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
  • Yammer's design leaves something to be desired. Document editing is not great.
  • No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Kyle Legg | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 6.9
Based on 10 answers
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Vivian Thacker | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 9.0
Based on 3 answers
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Stefano Tempesta | TrustRadius Reviewer

Reliability and Availability

Amazon Chime

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
Very available
Danielle Brigida | TrustRadius Reviewer

Performance

Amazon Chime

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 9.0
Based on 1 answer
It's a simple product but it does provide value.
Danielle Brigida | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Microsoft Yammer

Microsoft Yammer 7.0
Based on 12 answers
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
Nikhil George | TrustRadius Reviewer

Online Training

Amazon Chime

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Vivian Thacker | TrustRadius Reviewer

Implementation Rating

Amazon Chime

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
We organically implemented the product
Danielle Brigida | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Microsoft Yammer

Microsoft Yammer far exceeded expectations when the company I work for switched from SharePoint. There was a limited learning curve, and a bit of training need, but generally the transition was smooth. SharePoint, while it proved to be useful company-wide, we have found that Microsoft Yammer creates more of a social network within departments. Microsoft Yammer provides a personal employee communication and information sharing
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Microsoft Yammer

  • Adoption. When an ESN is implemented the wrong way, e.g. you force it on the organization without explaining the benefits for the user and not providing enough instructions and training to get started, it may well backfire on you and build a wall of resistance from the organization. Thus, to create ROI you need to think before you launch Yammer, and take help from people who know how to do it, e.g. a CSM or a CM.
  • Belonging. Yammer makes people feel more involved and up to date on what's happening. This increase employee engagement and helps management to steer the organization in the right direction.
  • Find blind spots. Yammer enables people to share ideas and prototypes with many people both within the company and invited customers (via an external network). This is a great way to discover blind spots and other flaws, to give you time to adjust them before going to market with a new product or service.
  • Find expertise. Yammer makes it much faster for anyone to find answers. Thus, time spent on finding an answer to a customers questions is not only reduced enormously, but Yammer enables you to get answers to questions that earlier was left unanswered because you couldn't find information at all.
  • Collaboration. To work together to create a presentation, social media content, a newsletter, a report, is much easier and faster when using Yammer. And you can get valuable input from people you never thought of asking.
Joakim Berg | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Microsoft Yammer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Yammer Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Microsoft Yammer
7.8

Likelihood to Renew

Amazon Chime
Microsoft Yammer
6.9

Usability

Amazon Chime
Microsoft Yammer
9.0

Reliability and Availability

Amazon Chime
Microsoft Yammer
8.0

Performance

Amazon Chime
Microsoft Yammer
9.0

Support Rating

Amazon Chime
8.3
Microsoft Yammer
7.0

Online Training

Amazon Chime
Microsoft Yammer
8.0

Implementation Rating

Amazon Chime
Microsoft Yammer
8.0

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