Amazon Chime vs. Microsoft Yammer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 6.8 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Microsoft Yammer
Score 7.1 out of 10
N/A
Yammer is used for private communication within organizations or between organizational members and pre-designated groups, making it an example of enterprise social software. It originally launched as an enterprise microblogging service and now has applications on several different operating systems and devices. The company was acquired by Microsoft in 2012.N/A
Pricing
Amazon ChimeMicrosoft Yammer
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
No answers on this topic
Offerings
Pricing Offerings
Amazon ChimeMicrosoft Yammer
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeMicrosoft Yammer
Top Pros
Top Cons
Features
Amazon ChimeMicrosoft Yammer
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
7.8
25 Ratings
3% below category average
Microsoft Yammer
-
Ratings
High quality audio8.425 Ratings00 Ratings
High quality video7.625 Ratings00 Ratings
Low bandwidth requirements7.220 Ratings00 Ratings
Mobile support8.120 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
8.2
24 Ratings
2% above category average
Microsoft Yammer
-
Ratings
Desktop sharing8.124 Ratings00 Ratings
Whiteboards8.311 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
8.0
24 Ratings
2% below category average
Microsoft Yammer
-
Ratings
Calendar integration7.921 Ratings00 Ratings
Meeting initiation8.123 Ratings00 Ratings
Integrates with social media8.39 Ratings00 Ratings
Record meetings / events8.022 Ratings00 Ratings
Slideshows7.620 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
8.0
21 Ratings
5% below category average
Microsoft Yammer
-
Ratings
Live chat8.121 Ratings00 Ratings
Audience polling7.89 Ratings00 Ratings
Q&A8.111 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
8.5
21 Ratings
2% above category average
Microsoft Yammer
-
Ratings
User authentication8.617 Ratings00 Ratings
Participant roles & permissions8.520 Ratings00 Ratings
Confidential attendee list8.615 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Amazon Chime
-
Ratings
Microsoft Yammer
7.8
40 Ratings
0% below category average
Task Management00 Ratings8.024 Ratings
Gantt Charts00 Ratings7.912 Ratings
Scheduling00 Ratings8.118 Ratings
Workflow Automation00 Ratings8.020 Ratings
Mobile Access00 Ratings7.238 Ratings
Search00 Ratings7.338 Ratings
Visual planning tools00 Ratings8.022 Ratings
Communication
Comparison of Communication features of Product A and Product B
Amazon Chime
-
Ratings
Microsoft Yammer
7.8
43 Ratings
3% below category average
Chat00 Ratings8.439 Ratings
Notifications00 Ratings8.243 Ratings
Discussions00 Ratings9.042 Ratings
Surveys00 Ratings7.033 Ratings
Internal knowledgebase00 Ratings7.632 Ratings
Integrates with GoToMeeting00 Ratings7.414 Ratings
Integrates with Gmail and Google Hangouts00 Ratings6.613 Ratings
Integrates with Outlook00 Ratings8.232 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Amazon Chime
-
Ratings
Microsoft Yammer
8.4
36 Ratings
4% above category average
Versioning00 Ratings7.025 Ratings
Video files00 Ratings8.631 Ratings
Audio files00 Ratings9.029 Ratings
Document collaboration00 Ratings8.730 Ratings
Access control00 Ratings8.030 Ratings
Advanced security features00 Ratings8.627 Ratings
Integrates with Google Drive00 Ratings8.014 Ratings
Device sync00 Ratings9.023 Ratings
Best Alternatives
Amazon ChimeMicrosoft Yammer
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeMicrosoft Yammer
Likelihood to Recommend
7.4
(26 ratings)
7.8
(53 ratings)
Likelihood to Renew
-
(0 ratings)
6.9
(10 ratings)
Usability
-
(0 ratings)
9.0
(3 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
8.8
(9 ratings)
7.0
(12 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Amazon ChimeMicrosoft Yammer
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
Read full review
Microsoft
Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
Read full review
Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
Microsoft
  • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
  • Social networking across the company where folks can divide their work into topics instead of teams
  • Basic collaboration within a group including document sharing with ability to pin documents to a team
Read full review
Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Read full review
Microsoft
  • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
  • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Microsoft
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
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Usability
Amazon AWS
No answers on this topic
Microsoft
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
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Reliability and Availability
Amazon AWS
No answers on this topic
Microsoft
Very available
Read full review
Performance
Amazon AWS
No answers on this topic
Microsoft
It's a simple product but it does provide value.
Read full review
Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Microsoft
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
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Online Training
Amazon AWS
No answers on this topic
Microsoft
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
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Implementation Rating
Amazon AWS
No answers on this topic
Microsoft
We organically implemented the product
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Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
Read full review
Microsoft
Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
Read full review
Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Read full review
Microsoft
  • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
  • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
  • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
Read full review
ScreenShots