AppDynamics vs Riverbed SteelCentral AppInternals

• The in production focus is helping IT operations in real world situations.
• Monitor, troubleshoot and report on complex application issues to increase end user experience.
• Speed up MTTI by up to 80%.

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• Transaction tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable.
• Support for PHP, DB, and other applications need to be supported. We have a broad range of applications that we would like visibility into but the list of currently supported applications is very small.
• 9/10 - We had a couple of issues that required opening up tickets. The Riverbed support engineers usually resolve issues in a timely manner.

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• It's just so complicated - it takes a while to get to grips with and needs careful thought and planning to get the most out of it. AppDynamics do provide excellent support for this though and will guide you.
• It doesn't list out enough Database Transactions in the APM licencing model.

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• App Dynamics should try to find some measure of support or functionality in an SAP and People soft environments - however with the introduction of C++ agents - the People Soft realm will be covered shortly.
• Additional support for next-gen mobile platforms also needs to be high on the roadmap prioritization.

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• AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
• The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.

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• This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
• This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
• Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.

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