What users are saying about

AppDynamics

40 Ratings
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Score 7.8 out of 101

Riverbed SteelCentral AppInternals

5 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

AppDynamics

Errors ranging from JavaScript errors to database errors are shown within the dashboard. The only problem is that setting up the alert for all the different kinds of possible errors isn't always as straight forward as it could be. For example the JavaScript errors, a way to document and report on all of them over a set period of time should be an easy one to set up.
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Riverbed SteelCentral AppInternals

We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
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Feature Rating Comparison

Application Performance Management

AppDynamics
8.3
Riverbed SteelCentral AppInternals
8.6
Application monitoring
AppDynamics
9.3
Riverbed SteelCentral AppInternals
9.0
Database monitoring
AppDynamics
7.3
Riverbed SteelCentral AppInternals
8.0
Threshold alerts
AppDynamics
8.9
Riverbed SteelCentral AppInternals
8.0
Predictive capabilities
AppDynamics
7.4
Riverbed SteelCentral AppInternals
9.0
Application performance management console
AppDynamics
8.3
Riverbed SteelCentral AppInternals
10.0
Collaboration tools
AppDynamics
8.4
Riverbed SteelCentral AppInternals
8.0
Out-of-the box templates to monitor applications
AppDynamics
Riverbed SteelCentral AppInternals
7.0
Application dependency mapping and thresholding
AppDynamics
Riverbed SteelCentral AppInternals
9.0
Virtualization monitoring
AppDynamics
Riverbed SteelCentral AppInternals
9.0
Server availability and performance monitoring
AppDynamics
Riverbed SteelCentral AppInternals
8.0
Server usage monitoring and capacity forecasting
AppDynamics
Riverbed SteelCentral AppInternals
9.0
IT Asset Discovery
AppDynamics
Riverbed SteelCentral AppInternals
9.0

Pros

  • The in production focus is helping IT operations in real world situations.
  • Monitor, troubleshoot and report on complex application issues to increase end user experience.
  • Speed up MTTI by up to 80%.
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  • Transaction tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable.
  • Support for PHP, DB, and other applications need to be supported. We have a broad range of applications that we would like visibility into but the list of currently supported applications is very small.
  • 9/10 - We had a couple of issues that required opening up tickets. The Riverbed support engineers usually resolve issues in a timely manner.
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Cons

  • It's just so complicated - it takes a while to get to grips with and needs careful thought and planning to get the most out of it. AppDynamics do provide excellent support for this though and will guide you.
  • It doesn't list out enough Database Transactions in the APM licencing model.
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  • App Dynamics should try to find some measure of support or functionality in an SAP and People soft environments - however with the introduction of C++ agents - the People Soft realm will be covered shortly.
  • Additional support for next-gen mobile platforms also needs to be high on the roadmap prioritization.
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Likelihood to Renew

We are a reseller of appdynamics
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No answers on this topic

Alternatives Considered

AppDynamics was trialled in a shoot-out between New Relic and Dynatrace and just about edged New Relic simply for the ability to drill down to the methods and lines of code in the error monitoring, which is an invaluable feature for a development manager. New Relic Insights provides slightly easier dashboarding and New Relic generally is easier to use, but AppDynamics just came out on top.
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Return on Investment

  • AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
  • The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.
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  • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
  • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
  • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
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Pricing Details

AppDynamics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Riverbed SteelCentral AppInternals

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details