What users are saying about
63 Ratings
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Score 8.2 out of 101
9 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

AppDynamics

As it pertains to monitoring database transactions, as our application relies heavily on SQL, AppDynamic's monitoring tool made an immediate impact on sorting which ones are slow. The business transactions that we can capture are limited in the sense that our application works where it can't be limited to 200, so we ended having to setup service endpoints to account for it.
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Riverbed SteelCentral AppInternals

We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
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Feature Rating Comparison

Application Performance Management

AppDynamics
8.5
Riverbed SteelCentral AppInternals
8.1
Application monitoring
AppDynamics
8.8
Riverbed SteelCentral AppInternals
9.0
Database monitoring
AppDynamics
9.0
Riverbed SteelCentral AppInternals
8.8
Threshold alerts
AppDynamics
9.0
Riverbed SteelCentral AppInternals
8.0
Predictive capabilities
AppDynamics
7.1
Riverbed SteelCentral AppInternals
8.2
Application performance management console
AppDynamics
8.7
Riverbed SteelCentral AppInternals
9.2
Collaboration tools
AppDynamics
8.4
Riverbed SteelCentral AppInternals
7.2
Out-of-the box templates to monitor applications
AppDynamics
Riverbed SteelCentral AppInternals
7.8
Application dependency mapping and thresholding
AppDynamics
Riverbed SteelCentral AppInternals
8.6
Virtualization monitoring
AppDynamics
Riverbed SteelCentral AppInternals
7.7
Server availability and performance monitoring
AppDynamics
Riverbed SteelCentral AppInternals
7.2
Server usage monitoring and capacity forecasting
AppDynamics
Riverbed SteelCentral AppInternals
8.6
IT Asset Discovery
AppDynamics
Riverbed SteelCentral AppInternals
7.4

Pros

AppDynamics

  • Giving a network map of our application that shows where slowdowns are occurring and where network traffic is running into a bottleneck.
  • We are able to gather node-specific information that shows the number of sessions a web server or even Redis session statistics.
  • We use AppDynamics to give a holistic view of our application allowing us to quickly narrow in on problems.
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Riverbed SteelCentral AppInternals

  • Root cause finding/remediation (it goes beyond analysis).
  • Shows latency between applications and servers.
  • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
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Cons

AppDynamics

  • Price of the AppDynamics is high. But it has many valuable features. This makes it difficult for small businesses to enter.
  • Functionality is overkill for most small to midsize businesses (SMBs). When stacking up product units, it can get pricey for enterprises as well.
  • With fine granular configs and customizations available, it will also mean that it is very complicated and requires a certain amount of knowledge before we can make full use of all features in the product. Much careful thought and planning is required to get the most of it. Set-up will be longer. One recommendation is for features to be better documented.
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Riverbed SteelCentral AppInternals

  • We found the platform slightly costly for the return. Having tried multiple products this was the best of the lot.
  • We did find a few applications where the diagnostic data wasn't overly insightful.
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Likelihood to Renew

AppDynamics

We are a reseller of appdynamics
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Riverbed SteelCentral AppInternals

No answers on this topic

Support

AppDynamics

AppDynamics 9.3
Based on 3 answers
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
Eduin Zuloaga profile photo

Riverbed SteelCentral AppInternals

Riverbed SteelCentral AppInternals 8.0
Based on 1 answer
Fortunately, I've not had to use support very often. I will chide Riverbed on this, as I do any other company that outsources support to India. Please stop! When your customers can't understand the person on the other end, it makes support cases incredibly difficult. Please, Riverbed, use English as a first language talent.
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Alternatives Considered

AppDynamics

New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive
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Riverbed SteelCentral AppInternals

No photo available

Return on Investment

AppDynamics

  • AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
  • The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.
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Riverbed SteelCentral AppInternals

  • We were able to pinpoint app stack issues within the first days and issues we weren't aware of. Changes were made and the performance has been enhanced greatly since and this is due to AppInternals.
  • The ability to drill into the diagnostic data is second to none. Pinpoints exactly where issues are and this saves troubleshooting time.
  • By implementing AppInternals against the Dev environments, it also allowed future releases to be accelerated and be deployed cleaner and faster.
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Pricing Details

AppDynamics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Riverbed SteelCentral AppInternals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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