What users are saying about
96 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 96 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 14 reviews and ratings
Likelihood to Recommend
AppDynamics
As it pertains to monitoring database transactions, as our application relies heavily on SQL, AppDynamic's monitoring tool made an immediate impact on sorting which ones are slow. The business transactions that we can capture are limited in the sense that our application works where it can't be limited to 200, so we ended having to setup service endpoints to account for it.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesRiverbed SteelCentral AppInternals
We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.

Verified User
Engineer in Information Technology
Computer Software Company, 51-200 employeesFeature Rating Comparison
Application Performance Management
AppDynamics
8.6
Riverbed SteelCentral AppInternals
9.1
Application monitoring
AppDynamics
8.8
Riverbed SteelCentral AppInternals
9.5
Database monitoring
AppDynamics
8.7
Riverbed SteelCentral AppInternals
9.5
Threshold alerts
AppDynamics
9.2
Riverbed SteelCentral AppInternals
9.4
Predictive capabilities
AppDynamics
7.8
Riverbed SteelCentral AppInternals
9.3
Application performance management console
AppDynamics
8.6
Riverbed SteelCentral AppInternals
9.4
Collaboration tools
AppDynamics
8.4
Riverbed SteelCentral AppInternals
8.4
Out-of-the box templates to monitor applications
AppDynamics
—
Riverbed SteelCentral AppInternals
9.0
Application dependency mapping and thresholding
AppDynamics
—
Riverbed SteelCentral AppInternals
9.5
Virtualization monitoring
AppDynamics
—
Riverbed SteelCentral AppInternals
8.5
Server availability and performance monitoring
AppDynamics
—
Riverbed SteelCentral AppInternals
8.4
Server usage monitoring and capacity forecasting
AppDynamics
—
Riverbed SteelCentral AppInternals
9.0
IT Asset Discovery
AppDynamics
—
Riverbed SteelCentral AppInternals
8.8
Pros
AppDynamics
- Giving a network map of our application that shows where slowdowns are occurring and where network traffic is running into a bottleneck.
- We are able to gather node-specific information that shows the number of sessions a web server or even Redis session statistics.
- We use AppDynamics to give a holistic view of our application allowing us to quickly narrow in on problems.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
Riverbed SteelCentral AppInternals
- Try to end application downtime.
- Optimize and improve troubleshooting.
- Detect and identify existing problems.
Senior Information Technology Specialist
General MotorsAutomotive, 10,001+ employees
Cons
AppDynamics
- Price of the AppDynamics is high. But it has many valuable features. This makes it difficult for small businesses to enter.
- Functionality is overkill for most small to midsize businesses (SMBs). When stacking up product units, it can get pricey for enterprises as well.
- With fine granular configs and customizations available, it will also mean that it is very complicated and requires a certain amount of knowledge before we can make full use of all features in the product. Much careful thought and planning is required to get the most of it. Set-up will be longer. One recommendation is for features to be better documented.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesRiverbed SteelCentral AppInternals
- Cost - Riverbed is really proud of their products, and the price shows.
- More "point and click" repair opportunities.
- Integration with Cisco DNA, tell which devices could have issues based upon the IOS version, etc.
Network Engineer
Würth Industries of North America (WINA)Internet, 1001-5000 employees
Likelihood to Renew
AppDynamics
We are a reseller of appdynamics

Verified User
Account Manager in Sales
Computer Networking Company, 11-50 employeesRiverbed SteelCentral AppInternals
No answers on this topic
Support Rating
AppDynamics
AppDynamics 8.1
Based on 8 answers
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
IT Architecture Manager
Edenred MéxicoComputer Software, 501-1000 employees
Riverbed SteelCentral AppInternals
Riverbed SteelCentral AppInternals 9.0
Based on 2 answers
The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
Senior Information Technology Specialist
General MotorsAutomotive, 10,001+ employees
Alternatives Considered
AppDynamics
New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive

Verified User
Engineer in Information Technology
Non-Profit Organization Management Company, 501-1000 employeesRiverbed SteelCentral AppInternals
There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
Public & Private Cloud Senior Engineer
CreditsafeFinancial Services, 1001-5000 employees
Return on Investment
AppDynamics
- AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
- The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.

Verified User
Manager in Information Technology
Airlines/Aviation Company, 5001-10,000 employeesRiverbed SteelCentral AppInternals
- This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
- This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
- Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.

Verified User
Engineer in Information Technology
Computer Software Company, 51-200 employeesPricing Details
AppDynamics
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
AppDynamics Editions & Modules
Edition
APM Pro | $3,3301 |
---|---|
APM Advanced | Contact sales team |
APM Peak | Contact sales team |
- per year
Additional Pricing Details
—Riverbed SteelCentral AppInternals
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Riverbed SteelCentral AppInternals Editions & Modules
—