What users are saying about
Top Rated
179 Ratings
Top Rated
179 Ratings
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Score 8 out of 100
69 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Appian

I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Christine Mulready | TrustRadius Reviewer

Blue Prism Intelligent RPA

The tool is well suitable for the web, desktop automation's but when it comes to Citrix it lags the automation capabilities and needed to use the additional the OCR and need to integrate with other software's, developing the Citrix automation is time-consuming and difficult task for the developer, When it comes to Web, Desktop it is very good in making the things done.
Priyatham Pallapotu | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Appian
8.2
Blue Prism Intelligent RPA
Visual Modeling
Appian
7.6
Blue Prism Intelligent RPA
Drag-and-drop Interfaces
Appian
8.2
Blue Prism Intelligent RPA
Platform Security
Appian
9.3
Blue Prism Intelligent RPA
Platform User Management
Appian
7.6
Blue Prism Intelligent RPA
Reusability
Appian
7.9
Blue Prism Intelligent RPA
Platform Scalability
Appian
8.6
Blue Prism Intelligent RPA

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® | TrustRadius Reviewer

Blue Prism Intelligent RPA

  • Control room - Finally a tool where you can schedule your process automation or run whenever it is needed
  • It is worth saying that you can easily re-engineering and thorough understanding and re-use those applications that are already built. We can save time especially when processes to automate are similar.
Małgorzata Nitecka-Kubicka | TrustRadius Reviewer

Cons

Appian

  • Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
  • Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
  • Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
  • Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.
Anonymous | TrustRadius Reviewer

Blue Prism Intelligent RPA

  • It is better to have functionalities for an attended ROBOT, but I am okay with that.
  • Data types are constant only if we are using their special type of code block. I've had no other issues with Blue Prism operations.
  • It would be better to have a free online "Advanced Training Program" for Blue Prism, apart from their certification program.
Arunvinodh C | TrustRadius Reviewer

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM | TrustRadius Reviewer

Blue Prism Intelligent RPA

Blue Prism Intelligent RPA 7.0
Based on 1 answer
No answer on this topic is available.

Usability

Appian

Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold | TrustRadius Reviewer

Blue Prism Intelligent RPA

Blue Prism Intelligent RPA 8.9
Based on 3 answers
It's easy to handle and automate. Saves time and money in significant manner. Once a process is implemented, it performs the tasks with more than 95% accuracy so that's a big help. Costing is a bit high and object recognition work may need time to be hands on that's [the reason] this rating.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Appian

No score
No answers yet
No answers on this topic

Blue Prism Intelligent RPA

Blue Prism Intelligent RPA 9.0
Based on 1 answer
always available when needed
Anonymous | TrustRadius Reviewer

Performance

Appian

No score
No answers yet
No answers on this topic

Blue Prism Intelligent RPA

Blue Prism Intelligent RPA 9.0
Based on 1 answer
best performance for non citrix based projects
Anonymous | TrustRadius Reviewer

Support Rating

Appian

Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Paul Cabrelle | TrustRadius Reviewer

Blue Prism Intelligent RPA

Blue Prism Intelligent RPA 7.9
Based on 5 answers
Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.
Anonymous | TrustRadius Reviewer

In-Person Training

Appian

Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Anonymous | TrustRadius Reviewer

Blue Prism Intelligent RPA

Blue Prism Intelligent RPA 8.0
Based on 1 answer
No answer on this topic is available.

Online Training

Appian

Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
Anonymous | TrustRadius Reviewer

Blue Prism Intelligent RPA

Blue Prism Intelligent RPA 9.0
Based on 1 answer
the certification program was very helpful
Anonymous | TrustRadius Reviewer

Implementation Rating

Appian

Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam | TrustRadius Reviewer

Blue Prism Intelligent RPA

Blue Prism Intelligent RPA 9.0
Based on 1 answer
implementation of Blue Prism was easy and gave quick ROI
Anonymous | TrustRadius Reviewer

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
Anonymous | TrustRadius Reviewer

Blue Prism Intelligent RPA

We implemented Blue Prism RPA for a highly complex process which required a complex set up. Since then, it has been working excellently with high accuracy.
Felipe Rangel | TrustRadius Reviewer

Scalability

Appian

No score
No answers yet
No answers on this topic

Blue Prism Intelligent RPA

Blue Prism Intelligent RPA 9.0
Based on 1 answer
reliability very high
Anonymous | TrustRadius Reviewer

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston | TrustRadius Reviewer

Blue Prism Intelligent RPA

  • Huge cost saving/time-saving and manpower utilization when the bots are implemented by decoding the business use cases perfectly.
  • The negative impact, the whole process or automation can lead to incorrect processing of data if the logic of the use cases is not implemented correctly in the bot.
Anonymous | TrustRadius Reviewer

Screenshots

Blue Prism Intelligent RPA

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Appian Editions & Modules

Edition
Free$0
Standard60.002
Flat FeeContact Sales3
EnterpriseContact Sales4
  1. per user per month
  2. one fixed price per app, unlimited users
  3. unlimited number of apps, priced by user
Additional Pricing Details

Blue Prism Intelligent RPA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Blue Prism Intelligent RPA Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Appian
8.3
Blue Prism Intelligent RPA
7.7

Likelihood to Renew

Appian
9.0
Blue Prism Intelligent RPA
7.0

Usability

Appian
8.6
Blue Prism Intelligent RPA
8.9

Reliability and Availability

Appian
Blue Prism Intelligent RPA
9.0

Performance

Appian
Blue Prism Intelligent RPA
9.0

Support Rating

Appian
8.1
Blue Prism Intelligent RPA
7.9

In-Person Training

Appian
9.0
Blue Prism Intelligent RPA
8.0

Online Training

Appian
10.0
Blue Prism Intelligent RPA
9.0

Implementation Rating

Appian
9.0
Blue Prism Intelligent RPA
9.0

Scalability

Appian
Blue Prism Intelligent RPA
9.0

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