What users are saying about
Top Rated
179 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 179 reviews and ratings
69 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 69 reviews and ratings
Likelihood to Recommend
Appian
I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Principal Programmer
GDITDefense & Space, 10,001+ employees
Blue Prism Intelligent RPA
The tool is well suitable for the web, desktop automation's but when it comes to Citrix it lags the automation capabilities and needed to use the additional the OCR and need to integrate with other software's, developing the Citrix automation is time-consuming and difficult task for the developer, When it comes to Web, Desktop it is very good in making the things done.
Assitant Technical Service Engineer
Fujitsu consulting IndiaInformation Technology and Services, 1001-5000 employees
Feature Rating Comparison
Low-Code Development
Appian
8.2
Blue Prism Intelligent RPA
—
Visual Modeling
Appian
7.6
Blue Prism Intelligent RPA
—
Drag-and-drop Interfaces
Appian
8.2
Blue Prism Intelligent RPA
—
Platform Security
Appian
9.3
Blue Prism Intelligent RPA
—
Platform User Management
Appian
7.6
Blue Prism Intelligent RPA
—
Reusability
Appian
7.9
Blue Prism Intelligent RPA
—
Platform Scalability
Appian
8.6
Blue Prism Intelligent RPA
—
Pros
Appian
- I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
- You can understand business use case and convert it to a logical process automation.
- Process Modeller has improved a lot and providing smart services use adds more value.
- Service integration helps us to seamlessly integrate with third-party systems
Solutions Architect
Fidelity InternationalInvestment Management, 5001-10,000 employees
Blue Prism Intelligent RPA
- Control room - Finally a tool where you can schedule your process automation or run whenever it is needed
- It is worth saying that you can easily re-engineering and thorough understanding and re-use those applications that are already built. We can save time especially when processes to automate are similar.
RPA Developer
McCormick & CompanyFood Production, 10,001+ employees
Cons
Appian
- Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
- Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
- Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
- Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.

Verified User
Director in Research & Development
Pharmaceuticals Company, 10,001+ employeesBlue Prism Intelligent RPA
- It is better to have functionalities for an attended ROBOT, but I am okay with that.
- Data types are constant only if we are using their special type of code block. I've had no other issues with Blue Prism operations.
- It would be better to have a free online "Advanced Training Program" for Blue Prism, apart from their certification program.
RPA Developer
TiliconVeli Tech ParkInformation Technology and Services, 51-200 employees
Likelihood to Renew
Appian
Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Director, Strategic Process Project Management
Scripps NetworksBroadcast Media, 1001-5000 employees
Blue Prism Intelligent RPA
Blue Prism Intelligent RPA 7.0
Based on 1 answer
No answer on this topic is available.
Usability
Appian
Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Business Process Management Administrator/Designer
Scripps Networks InteractiveBroadcast Media, 1001-5000 employees
Blue Prism Intelligent RPA
Blue Prism Intelligent RPA 8.9
Based on 3 answers
It's easy to handle and automate. Saves time and money in significant manner. Once a process is implemented, it performs the tasks with more than 95% accuracy so that's a big help. Costing is a bit high and object recognition work may need time to be hands on that's [the reason] this rating.

Verified User
Consultant in Engineering
Information Technology and Services Company, 5001-10,000 employeesReliability and Availability
Appian
No score
No answers yet
No answers on this topic
Blue Prism Intelligent RPA
Blue Prism Intelligent RPA 9.0
Based on 1 answer
always available when needed

Verified User
Engineer in Engineering
Design Company, 10,001+ employeesPerformance
Appian
No score
No answers yet
No answers on this topic
Blue Prism Intelligent RPA
Blue Prism Intelligent RPA 9.0
Based on 1 answer
best performance for non citrix based projects

Verified User
Engineer in Engineering
Design Company, 10,001+ employeesSupport Rating
Appian
Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Business Analyst
Sydney AirportAirlines/Aviation, 201-500 employees
Blue Prism Intelligent RPA
Blue Prism Intelligent RPA 7.9
Based on 5 answers
Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.

Verified User
Consultant in Engineering
Information Technology and Services Company, 5001-10,000 employeesIn-Person Training
Appian
Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesBlue Prism Intelligent RPA
Blue Prism Intelligent RPA 8.0
Based on 1 answer
No answer on this topic is available.
Online Training
Appian
Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesBlue Prism Intelligent RPA
Blue Prism Intelligent RPA 9.0
Based on 1 answer
the certification program was very helpful

Verified User
Engineer in Engineering
Design Company, 10,001+ employeesImplementation Rating
Appian
Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Development Team Lead for BPM, Integration and Special Project Teams
University of WollongongHigher Education, 1001-5000 employees
Blue Prism Intelligent RPA
Blue Prism Intelligent RPA 9.0
Based on 1 answer
implementation of Blue Prism was easy and gave quick ROI

Verified User
Engineer in Engineering
Design Company, 10,001+ employeesAlternatives Considered
Appian
The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.

Verified User
Project Manager in Other
Banking Company, 201-500 employeesBlue Prism Intelligent RPA
We implemented Blue Prism RPA for a highly complex process which required a complex set up. Since then, it has been working excellently with high accuracy.
RPA Developer
Global HitssInformation Technology and Services, 501-1000 employees
Scalability
Appian
No score
No answers yet
No answers on this topic
Blue Prism Intelligent RPA
Blue Prism Intelligent RPA 9.0
Based on 1 answer
reliability very high

Verified User
Engineer in Engineering
Design Company, 10,001+ employeesReturn on Investment
Appian
- Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Contract Senior Business Analyst
Department of Internal Affairs (NZ)Government Administration, 1001-5000 employees
Blue Prism Intelligent RPA
- Huge cost saving/time-saving and manpower utilization when the bots are implemented by decoding the business use cases perfectly.
- The negative impact, the whole process or automation can lead to incorrect processing of data if the logic of the use cases is not implemented correctly in the bot.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesScreenshots
Blue Prism Intelligent RPA
—Pricing Details
Appian
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Appian Editions & Modules
Edition
Free | $0 |
---|---|
Standard | 60.002 |
Flat Fee | Contact Sales3 |
Enterprise | Contact Sales4 |
- per user per month
- one fixed price per app, unlimited users
- unlimited number of apps, priced by user
Additional Pricing Details
—Blue Prism Intelligent RPA
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Blue Prism Intelligent RPA Editions & Modules
—