What users are saying about

Appian

Top Rated
159 Ratings

Appian

Top Rated
159 Ratings
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Score 8.3 out of 101

kintone Application Builder

1 Ratings
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Score 10 out of 101

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Likelihood to Recommend

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

kintone Application Builder

It is suitable for any business data currently managed with Excel sheets. It can convert to business software with a few clicks. It is not suitable for complicated business systems such as accounting or manufacturing processes.
Mamoru Fujinoki, PMP, CSM, ITILF, LSSGB profile photo

Pros

  • Ease of Use - one of our main drivers was that it had to be simple to use. Moreso when a large proportion of our userbase are external to the airport and sometimes unknown, which makes training a particularly difficult task. We also didn't want our internal users to be slowed down after the introduction so again we put a lot of effort into making the interface as simple to use and visually uncluttered.
  • Version upgrades, enhancements, minor bug fixes and all loaded without much interruption to the system availability time. We generally schedule version upgrades so that they occur at 1am local time to avoid any impact on our user base.
  • Appian & Cognizant resources assigned to our implementation were and still are absolutely amazing. Going above and beyond to maximise the benefits that we obtain from the implementation. Proactive when it comes to dealing with business units that are somewhat stuck in their ways, happy to demonstrate better ways of doing things and providing solutions to problems that would have been otherwise assigned to the too hard basket.
Paul Cabrelle profile photo
  • Integration with other SaaS services such as Zoho, Salesforce, etc., via API and JavaScript.
  • No-code, low-code business applications. Just drag & drop.
  • Rapid/agile software development.
Mamoru Fujinoki, PMP, CSM, ITILF, LSSGB profile photo

Cons

  • No source control.
  • Very minimal debugging.
  • Appian boasts it is "low code", but it is anything but, especially if you want to do anything non trivial.
  • Very hard to install and upgrade. This should be easy, but very hard to get right, very easy to mess up.
  • Doesn't scale easily, this again is a lot of hard work to get right and hard to maintain.
No photo available
  • Reporting/Printing should be improved.
  • Support for partial queries.
  • Data update automation such as ages, dates to due date, etc.
Mamoru Fujinoki, PMP, CSM, ITILF, LSSGB profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
The amount of time and effort that we have spent on our applications with Appian almost guarantees that we will be renewing our licenses. The ROI of Appian has been very benfical
Helmut Arnold profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
It’s relatively easy to configure custom applications out of the box. Accessibility of the cloud environments is a huge plus with customers being located in various locations.
Michael Keevil profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.3
Based on 52 answers
We have Appian support here full time who are always helpful and understand both the products and our needs. They help guide the product to help it stay stable.On the odd occasion we need to call Appian themselves, they have always been responsive and genuinely want to help us solve the issue.
No photo available
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
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Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We went through a light-touch Request for Proposal process, explaining the problem we were trying to fix and giving lots of examples of the current process and pain points. Appian was one of 10 respondents but stood out as having all of the components that would make putting the customer first, sharing information across multiple government agencies, workflow, low code and speed to build a working prototype that would work on multiple devices (pc, mobile, table) out of the box.Appian understood the problem we were trying to fix, and their response answered the majority of our concerns about how to solve the problems for the business customer by using and re-using information. Other providers could do some parts of the functionality needed, or offered to build the prototype from scratch, or couldn't meet our timeframes (due to length of delivery or lack of resources). Some of the respondents missed the point entirely and simply did not meet the requirements we set.Another factor was the cost estimate presented by the respondents - Appian was not the cheapest, but they were definitely not wildly expensive (unlike a couple of other respondents)!
Lynley Johnston profile photo
It has a better user interface and is less complicated. Easily integrated with other services with API.
Mamoru Fujinoki, PMP, CSM, ITILF, LSSGB profile photo

Return on Investment

  • Automation of business processes
  • Time taken per process
  • Update and expand those processes
No photo available
  • Easy to implement
  • Low cost of maintenance
  • Low cost of development
  • Low cost of initiation
Mamoru Fujinoki, PMP, CSM, ITILF, LSSGB profile photo

Screenshots

Pricing Details

Appian

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Appian Editions & Modules
Appian
Additional Pricing Details

Appian More Information

kintone Application Builder

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
kintone Application Builder Editions & Modules
kintone Application Builder
Edition
Professional
$241
Enterprise
Contact Us1
1. per user / per month
Additional Pricing Details

kintone Application Builder More Information