What users are saying about
4 Ratings

Teamwork Projects

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4 Ratings
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Score 8 out of 101

Teamwork Projects

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Top Rated
82 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Teamwork Projects

If you are looking for something more than Trello, and want to avoid MS Projects or Basecamp, Teamwork would be a great fit. Also, if you don't need project/industry-specific capabilities (e.g. web development, programming, etc.) teamwork is a solid performer. I would guess it is ideally suited for smaller teams and SMBs, but maybe not enough of a platform for large enterprises.
No photo available

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Teamwork Projects
Customer data management / contact management
Apptivo
8.7
Teamwork Projects
Workflow management
Apptivo
6.8
Teamwork Projects
Territory management
Apptivo
4.5
Teamwork Projects
Opportunity management
Apptivo
4.5
Teamwork Projects
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Teamwork Projects
Quote & order management
Apptivo
1.0
Teamwork Projects
Interaction tracking
Apptivo
1.8
Teamwork Projects
Channel / partner relationship management
Apptivo
4.5
Teamwork Projects

Customer Service & Support

Apptivo
5.7
Teamwork Projects
Case management
Apptivo
7.7
Teamwork Projects
Help desk management
Apptivo
3.6
Teamwork Projects

Marketing Automation

Apptivo
4.5
Teamwork Projects
Lead management
Apptivo
4.5
Teamwork Projects
Email marketing
Apptivo
4.5
Teamwork Projects

CRM Project Management

Apptivo
7.3
Teamwork Projects
Task management
Apptivo
8.7
Teamwork Projects
Billing and invoicing management
Apptivo
4.5
Teamwork Projects
Reporting
Apptivo
8.7
Teamwork Projects

Customization

Apptivo
6.4
Teamwork Projects
Custom fields
Apptivo
6.4
Teamwork Projects
Custom objects
Apptivo
6.4
Teamwork Projects

Security

Apptivo
9.8
Teamwork Projects
Single sign-on capability
Apptivo
9.9
Teamwork Projects
Role-based user permissions
Apptivo
9.7
Teamwork Projects

Platform

Apptivo
9.7
Teamwork Projects
Mobile access
Apptivo
9.7
Teamwork Projects

Project Management

Apptivo
Teamwork Projects
6.8
Task Management
Apptivo
Teamwork Projects
9.0
Resource Management
Apptivo
Teamwork Projects
4.2
Gantt Charts
Apptivo
Teamwork Projects
7.3
Scheduling
Apptivo
Teamwork Projects
7.1
Workflow Automation
Apptivo
Teamwork Projects
5.1
Team Collaboration
Apptivo
Teamwork Projects
8.1
Document Management
Apptivo
Teamwork Projects
7.6
Email integration
Apptivo
Teamwork Projects
7.9
Mobile Access
Apptivo
Teamwork Projects
7.7
Timesheet Tracking
Apptivo
Teamwork Projects
6.0
Change request and Case Management
Apptivo
Teamwork Projects
5.0

Professional Services Automation

Apptivo
Teamwork Projects
7.0
Integration with accounting software
Apptivo
Teamwork Projects
7.0

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • Easy, cloud-based, user-friendly interface.
  • Time reporting and detailed tracking are dead easy.
  • Dashboard overview gives a clear picture of overall, and individual, project status.
Tom Wondra profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • We had an issue with data entry and repeating the same task multiple times. We had a process to go through and would have liked to repeat the process with assigned people and even deadlines frequently for each piece.
  • For a big project Teamwork Project worked well but it may add too much work to the project. Just entering and updating tasks at time felt like it was taking up a big chunk of the day. This could be due to the way we use it.
  • I had issues with the down carrot to the left of a task. It provided a pulldown menu and I constantly expected it to reveal the subtasks. Some of this is just my brain and not Teamwork Projects but it was a constant frustration for me.
Bil Thompson profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Teamwork Projects10.0
Based on 1 answer
We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
Jose Quintero profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
Teamwork Projects8.1
Based on 2 answers
The UI is clear, well laid out and very user friendly.The authors of the Teamwork Projects product have managd to cram a lot of detail into a small real estate without over-burdening the user.Adoption by my users has been extremely rapid with very little re-familiarisation required once they've got going.I do like the fact that there is an element of first-time user support embedded within the application. It means that I can point users to a sign-up page and spend very little time with them thereart
Ash Sharma profile photo

Support

No score
No answers yet
No answers on this topic
Teamwork Projects10.0
Based on 1 answer
The support service provided by Teamwork is excellent, and one of the best I've experienced. This is for the following reasons:(1) The speed at which they respond to queries I raise(2) The depth of understanding they have of the product(3) The way in which they are able to understand my questions without needing me to re-explain(4) The quality of the documentation available online(5) The openness they express about current issues and downtime
Ash Sharma profile photo

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
We started with Basecamp and switched to Teamwork Projects because of it's greater flexibility with tasks especially. After using both I do prefer Teamwork Projects because of the many features. However, we aren't completely happy with it and are looking into other software because it's not quite right for what we do
Bil Thompson profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • There's a lot to Teamwork Projects I haven't used yet but again it helped us manage a big job and make sure everything happened. That's huge and helps us deliver our equipment to our customers on time.
  • We are able to watch what our team is doing and how well they are working and completing tasks. That helps us see who needs more training or assistance and who doesn't.
  • The gantt feature helps us plan ahead for which pieces need to start earlier or later based on time to fabricate, resources, etc...
Bil Thompson profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Teamwork Projects

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$9*
1.  per month per user
Teamwork Projects Editions & Modules
Teamwork Projects
Edition
Enterprise
$01
Pro
$92
Free Forever
$0
1. Contact Us
2. per month per user
Additional Pricing Details