What users are saying about

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Top Rated
91 Ratings

TeamRaiser

1 Ratings

Apricot by Social Solutions<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
91 Ratings
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Score 8.7 out of 101

TeamRaiser

1 Ratings
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Score 7 out of 101

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Likelihood to Recommend

Apricot by Social Solutions

Our organization has implemented Apricot by Social Solutions for case management, and it has been a phenomenal fit. We will also be using it for volunteer management. While we have not used it at an administrative level, I've heard other users suggest getting the greatest ROI by using it for all administrative functions such as submitting timesheets or PTO requests
Angela Maher profile photo

TeamRaiser

I can only speak from a DIY fundraising perspective, but TeamRaiser is definitely a beast. It has a lot of capability, but if you are short on time, money, and expertise, it may be overwhelming and/or not a right fit for a campaign. It's important to have an initial design team to build a campaign and to make a check-list for each campaign set up, as one wrong setting can break the entire thing.But, it is also a powerful tool that can be used to raise a lot of money with the right marketing plan behind it.
Melissa Kear profile photo

Pros

  • Apricot by Social Solutions is very user-friendly. Staff training and use has been a breeze. Staff and volunteers very quickly pick up on the navigation which creates confidence and user empowerment.
  • Apricot by Social Solutions is flexible. Organizations can adjust the software to match their structure during the implementation phase and easily make adjustments on their own after implementation.
  • Apricot by Social Solutions is affordable. It is still a significant investment for an organization that has not previously purchased case management software, but in comparing twelve different software solution options, Apricot by far offered the greatest value.
Angela Maher profile photo
  • Offers the ability to really customize a campaign on TeamRaiser.
  • Provides milestones/badges that can be earned for participants.
  • Provides custom pages that can be easily linked to a campaign.
  • Gives the ability to send coaching emails to participants and for participants to send emails through the TeamRaiser system.
  • Has a big support community.
Melissa Kear profile photo

Cons

  • Customer support could be a bit more personal. As an organization, we do not pay for any extra support packages, which means that all of our support tickets are resolved over email. This can get frustrating when troubleshooting could happen more efficiently by phone - but again, we have not purchased additional support packages.
Angela Maher profile photo
  • Has a difficult learning curve to make campaigns customizable.
  • Does not offer any drag and drop interfaces.
  • A lot of details and settings that can be confusing.
  • No automatic recognition for returning participants.
  • When copying from a previous campaign, everything is a manual update.
Melissa Kear profile photo

Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have only used Alice in the past. We transferred to Apricot after the creator of Alice retired and recommended Apricot as our replacement
Stacey Riley profile photo
While everydayheroPro and CrowdRise are easy to set up, already mobile friendly, have great interfaces, and are customizable, they lack some base capabilities that come with TeamRaiser, such as the ability to control the donation form, email capability, database syncing, badges/milestones, and custom pages. The everydayheroPro system has great potential, and we use it for our smaller DIY campaigns, but its support knowledge bank and customization is still so limited and can be frustrating to use because of it.
Melissa Kear profile photo

Return on Investment

  • Increased speed of reporting, allowing us to provide data quickly when requested on the fly
  • Ease of use, reducing training costs
  • Employees able to access the program from anywhere, increasing productivity
No photo available
  • Introduced our constituents to DIY fundraising.
  • Provided another revenue stream that provides nearly $100,000 extra a year.
  • Gets our constituents involved in the cause in another way.
  • We've found a niche by using TeamRaiser in companies.
  • Has provided more donor interaction for lower-tier giving groups that might otherwise receive little communication and stewardship from us.
  • Seen returning participants raise more money year-after-year.
Melissa Kear profile photo

Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

TeamRaiser

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
TeamRaiser Editions & Modules
TeamRaiser
Additional Pricing Details

TeamRaiser More Information