What users are saying about
42 Ratings

Justworks

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
14 Ratings
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101

Justworks

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.3 out of 101

Add comparison

Likelihood to Recommend

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin profile photo

Justworks

JustWorks is perfect for a smaller organization that wants to provide their employees with competitive benefits. It allows the HR manager to focus more on hiring and less on administrative stuff while accurately tracking all of the important employee data. JustWorks sends reminders to the team when open enrollment is coming and keeps them up to date with other important communications.
Jessica Oliver, PHR profile photo

Feature Rating Comparison

Human Resource Management

APS
8.5
Justworks
Employee demographic data
APS
9.4
Justworks
Employment history
APS
8.7
Justworks
Job profiles and administration
APS
8.3
Justworks
Workflow for transfers, promotions, pay raises, etc.
APS
8.2
Justworks
Organizational charting
APS
7.9
Justworks
Organization and location management
APS
8.4
Justworks
Compliance data (COBRA, OSHA, etc.)
APS
8.4
Justworks

Payroll Management

APS
8.5
Justworks
9.6
Pay calculation
APS
9.2
Justworks
9.5
Support for external payroll vendors
APS
5.7
Justworks
10.0
Benefit plan administration
APS
8.2
Justworks
9.6
Direct deposit files
APS
9.9
Justworks
10.0
Salary revision and increment management
APS
9.0
Justworks
8.3
Reimbursement management
APS
9.0
Justworks
10.0

Leave and Attendance Management

APS
8.7
Justworks
Approval workflow
APS
9.4
Justworks
Balance details
APS
8.2
Justworks
Annual carry-forward and encashment
APS
8.3
Justworks

Employee Self Service

APS
8.6
Justworks
View and generate pay and benefit information
APS
9.4
Justworks
Update personal information
APS
9.5
Justworks
View company policy documentation
APS
8.1
Justworks
Employee recognition
APS
7.6
Justworks
View job history
APS
8.6
Justworks

Asset Management

APS
8.0
Justworks
Tracking of all physical assets
APS
8.0
Justworks

HR Reporting

APS
8.4
Justworks
Report builder
APS
9.2
Justworks
Pre-built reports
APS
8.6
Justworks
Ability to combine HR data with external data
APS
7.4
Justworks

Onboarding

APS
9.0
Justworks
New hire portal
APS
9.3
Justworks
Manager tracking tools
APS
8.7
Justworks

Performance and Goals

APS
7.8
Justworks
Corporate goal setting
APS
8.1
Justworks
Individual goal setting
APS
8.2
Justworks
Line-of sight-visibility
APS
8.2
Justworks
Performance tracking
APS
6.9
Justworks

Performance Management

APS
8.0
Justworks
Performance plans
APS
7.9
Justworks
Performance improvement plans
APS
7.0
Justworks
Review status tracking
APS
8.4
Justworks
Review reminders
APS
8.3
Justworks
Multiple review frequency
APS
8.5
Justworks

Succession Planning

APS
5.0
Justworks
Create succession plans/pools
APS
5.0
Justworks
Candidate ranking
APS
5.0
Justworks

Recruiting / ATS

APS
8.8
Justworks
Job Requisition Management
APS
9.2
Justworks
Company Website Posting
APS
9.2
Justworks
Publish to Social Media
APS
9.2
Justworks
Job Search Site Posting
APS
8.8
Justworks
Duplicate Candidate Prevention
APS
7.6
Justworks
Applicant Tracking
APS
8.4
Justworks
Notifications and Alerts
APS
9.2
Justworks

Pros

  • The customer service with APS has been exceptional.
  • The transition from another payroll provider to APS Online was seamless.
  • The actual processing of the payroll was easy.
Karla Hebert profile photo
  • Amazing customer support that responds quickly to any questions
  • Competitive priced benefits
  • Nationwide benefit coverage for a dispersed and remote work force
Stephanie Stewart profile photo

Cons

  • A suggestion would be within the payroll module - it does not automatically calculate the hourly rate for a salaried employee. The calculation must be done manually and entered into the system.
Karla Hebert profile photo
  • None that I can think of, yet. It's not an easy process to learn all the pros/cons/risks in the HC Benefits/Payroll/Compliance sector but that's why we chose Justworks.
Jackie Bassett profile photo

Likelihood to Renew

APS9.7
Based on 6 answers
We just moved to APS Online and are happy so far.
Karla Hebert profile photo
No score
No answers yet
No answers on this topic

Usability

APS9.5
Based on 4 answers
Very well streamlined, easy to understand, very intuitive
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

APS9.0
Based on 1 answer
I haven't had any outages
No photo available
No score
No answers yet
No answers on this topic

Performance

APS9.0
Based on 1 answer
No photo available
No score
No answers yet
No answers on this topic

Support

APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available
No score
No answers yet
No answers on this topic

In-Person Training

APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available
No score
No answers yet
No answers on this topic

Online Training

APS9.0
Based on 1 answer
We had great webinars.
No photo available
No score
No answers yet
No answers on this topic

Implementation

APS8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

The boutique feeling and the great customer service are worth its weight in gold! APS OnLine is also financially a great decision. All around, a perfect way for our size of company to go. We haven't looked back since!
No photo available
JustWorks is MUCH easier to use. The user interface is light years ahead of TriNet. Though JustWorks has a smaller number of health insurance plans available, I found it easier to navigate their selections because of the 1-pagers they provide and because there weren't SO many options to choose from.
No photo available

Scalability

APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available
No score
No answers yet
No answers on this topic

Return on Investment

  • We are about to start offering benefits and APS OnLine has made the transition so much easier--I feel they understand my needs and have thought through how to help us be compliant.
No photo available
  • Positive Positive Positive! For the price point, it achieves many goals we need.
  • Because it allows us to leverage minimal resources to get a lot done, its ROI has been great.
  • Justworks has also allowed our company to concentrate energy in areas other than Human Resources which is also a benefit to its ROI.
No photo available

Screenshots

Pricing Details

APS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.

Justworks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details