What users are saying about

APS vs Justworks

APS

42 Ratings

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13 Ratings

APS

42 Ratings
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Score 7.4 out of 101

Based on 42 reviews and ratings

Justworks<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.4 out of 101

Based on 13 reviews and ratings

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Likelihood to Recommend

APS

The UI could use an update. Companies that are fixated on the "look" of the platform may be drawn to other systems. Should do an annual users conference with industry-specific breakout sessions.

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Tom Daly profile photo
Tom Daly
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Justworks

Justworks is great for a small business with a remote work force, limited resources for HR and benefits but with the need to stay compliant and offer competitive benefits. For larger companies I don't know that Justworks would be the best fit and it may be better to go with an all in one system that can manage multiple aspects of HR including performance, recruiting, and benefits.

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Stephanie Stewart profile photo
Stephanie Stewart
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Feature Rating Comparison

Human Resource Management

APS
8.5
Justworks
—
Employee demographic data
APS
9.4
Justworks
—
Employment history
APS
8.7
Justworks
—
Job profiles and administration
APS
8.3
Justworks
—
Workflow for transfers, promotions, pay raises, etc.
APS
8.2
Justworks
—
Organizational charting
APS
7.9
Justworks
—
Organization and location management
APS
8.4
Justworks
—
Compliance data (COBRA, OSHA, etc.)
APS
8.4
Justworks
—

Payroll Management

APS
8.5
Justworks
9.6
Pay calculation
APS
9.2
Justworks
9.5
Support for external payroll vendors
APS
5.7
Justworks
10.0
Benefit plan administration
APS
8.2
Justworks
10.0
Direct deposit files
APS
9.9
Justworks
10.0
Salary revision and increment management
APS
8.9
Justworks
8.3
Reimbursement management
APS
9.0
Justworks
10.0

Leave and Attendance Management

APS
8.7
Justworks
—
Approval workflow
APS
9.4
Justworks
—
Balance details
APS
8.2
Justworks
—
Annual carry-forward and encashment
APS
8.3
Justworks
—

Employee Self Service

APS
8.6
Justworks
—
View and generate pay and benefit information
APS
9.4
Justworks
—
Update personal information
APS
9.4
Justworks
—
View company policy documentation
APS
8.1
Justworks
—
Employee recognition
APS
7.6
Justworks
—
View job history
APS
8.6
Justworks
—

Asset Management

APS
8.0
Justworks
—
Tracking of all physical assets
APS
8.0
Justworks
—

HR Reporting

APS
8.4
Justworks
—
Report builder
APS
9.2
Justworks
—
Pre-built reports
APS
8.5
Justworks
—
Ability to combine HR data with external data
APS
7.4
Justworks
—

Onboarding

APS
9.0
Justworks
—
New hire portal
APS
9.3
Justworks
—
Manager tracking tools
APS
8.7
Justworks
—

Performance and Goals

APS
7.8
Justworks
—
Corporate goal setting
APS
8.1
Justworks
—
Individual goal setting
APS
8.2
Justworks
—
Line-of sight-visibility
APS
8.2
Justworks
—
Performance tracking
APS
6.9
Justworks
—

Performance Management

APS
8.0
Justworks
—
Performance plans
APS
7.9
Justworks
—
Performance improvement plans
APS
7.0
Justworks
—
Review status tracking
APS
8.4
Justworks
—
Review reminders
APS
8.3
Justworks
—
Multiple review frequency
APS
8.5
Justworks
—

Succession Planning

APS
5.0
Justworks
—
Create succession plans/pools
APS
5.0
Justworks
—
Candidate ranking
APS
5.0
Justworks
—

Recruiting / ATS

APS
8.8
Justworks
—
Job Requisition Management
APS
9.2
Justworks
—
Company Website Posting
APS
9.2
Justworks
—
Publish to Social Media
APS
9.2
Justworks
—
Job Search Site Posting
APS
8.8
Justworks
—
Duplicate Candidate Prevention
APS
7.6
Justworks
—
Applicant Tracking
APS
8.4
Justworks
—
Notifications and Alerts
APS
9.2
Justworks
—

Pros

  • Still has a dedicated personal support staff with broad product knowledge.
  • They do not release a feature until it has been fully vetted - much fewer bolt-on solutions.
  • Has embraced third parties (brokers, CPAs) as partners in using the platform.

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Tom Daly
View all 29 answers on this topic
  • Amazing customer support that responds quickly to any questions
  • Competitive priced benefits
  • Nationwide benefit coverage for a dispersed and remote work force

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Stephanie Stewart profile photo
Stephanie Stewart
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Cons

  • System can get bogged down when a lot of users are reviewing/correcting payroll hours, such as "Critical Monday", the day managers go in and review/approve times from the previous 2 week period.
  • I try to use on my Iphone 6 and IPad from home and am unable to run reports from those devices. I can see data in it's raw form but when you try to drill down, the device will not process the commands.

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Robert W. Hartmann profile photo
Robert W. Hartmann
View all 29 answers on this topic
  • None that I can think of, yet. It's not an easy process to learn all the pros/cons/risks in the HC Benefits/Payroll/Compliance sector but that's why we chose Justworks.

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Jackie Bassett profile photo
Jackie Bassett
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Likelihood to Renew

APS9.7
Based on 6 answers
We just moved to APS Online and are happy so far.

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Karla Hebert profile photo
Karla Hebert
View all 6 answers on this topic
No score
No answers yet
No answers on this topic

Usability

APS9.5
Based on 4 answers
Very well streamlined, easy to understand, very intuitive

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No photo available
Verified User
View all 4 answers on this topic
No score
No answers yet
No answers on this topic

Reliability and Availability

APS9.0
Based on 1 answer
I haven't had any outages

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No photo available
Verified User
View all 1 answers on this topic
No score
No answers yet
No answers on this topic

Performance

APS9.0
Based on 1 answer
Very quick

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No photo available
Verified User
View all 1 answers on this topic
No score
No answers yet
No answers on this topic

Support

APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.

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No photo available
Verified User
View all 3 answers on this topic
No score
No answers yet
No answers on this topic

In-Person Training

APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.

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No photo available
Verified User
View all 1 answers on this topic
No score
No answers yet
No answers on this topic

Online Training

APS9.0
Based on 1 answer
We had great webinars.

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No photo available
Verified User
View all 1 answers on this topic
No score
No answers yet
No answers on this topic

Implementation

APS8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.

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Verified User
View all 4 answers on this topic
No score
No answers yet
No answers on this topic

Alternatives Considered

We were previously with ADP and while the functionality improved when we moved to the Workforce Now version, we still wanted an improved and more economical solution for integrating payroll and HR with benefits management. APS Online offers that.

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Karla Hebert profile photo
Karla Hebert
View all 29 answers on this topic
Justworks, outside of employee tracking, offers an entire suite of Human Resources tools for a relatively inexpensive price. Although these other tools may be a little more in depth to certain HRMS applications we need, none are as broad and impactful in our business, especially for the price point. Justworks is a great value, and they provide great support.

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No photo available
Verified User
View all 11 answers on this topic

Scalability

APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.

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No photo available
Verified User
View all 1 answers on this topic
No score
No answers yet
No answers on this topic

Return on Investment

  • They have made payroll day much easier.

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Nathan Worthan profile photo
Nathan Worthan
View all 29 answers on this topic
  • It's so easy to use; frees up my time for other areas.

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Michelle Kernan profile photo
Michelle Kernan
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Screenshots

Justworks—

Pricing Details

APS

General
Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.

Justworks

General
Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No
Additional Pricing Details
—