42 Ratings
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Based on 42 reviews and ratings
Justworks
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14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 9.3 out of 101
Based on 14 reviews and ratings
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Likelihood to Recommend
APS
I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Controller
Ledgestone Hospitality LLCHospitality, 501-1000 employees
Justworks
JustWorks is perfect for a smaller organization that wants to provide their employees with competitive benefits. It allows the HR manager to focus more on hiring and less on administrative stuff while accurately tracking all of the important employee data. JustWorks sends reminders to the team when open enrollment is coming and keeps them up to date with other important communications.
Manager of Human Resources
PeerSourceInformation Technology and Services, 11-50 employees
Feature Rating Comparison
Human Resource Management
APS
8.5
Justworks
—
Employee demographic data
APS
9.4
Justworks
—
Employment history
APS
8.7
Justworks
—
Job profiles and administration
APS
8.3
Justworks
—
Workflow for transfers, promotions, pay raises, etc.
APS
8.2
Justworks
—
Organizational charting
APS
7.9
Justworks
—
Organization and location management
APS
8.4
Justworks
—
Compliance data (COBRA, OSHA, etc.)
APS
8.4
Justworks
—
Payroll Management
APS
8.5
Justworks
9.6
Pay calculation
APS
9.2
Justworks
9.5
Support for external payroll vendors
APS
5.7
Justworks
10.0
Benefit plan administration
APS
8.2
Justworks
9.6
Direct deposit files
APS
9.9
Justworks
10.0
Salary revision and increment management
APS
9.0
Justworks
8.3
Reimbursement management
APS
9.0
Justworks
10.0
Leave and Attendance Management
APS
8.7
Justworks
—
Approval workflow
APS
9.4
Justworks
—
Balance details
APS
8.2
Justworks
—
Annual carry-forward and encashment
APS
8.3
Justworks
—
Employee Self Service
APS
8.6
Justworks
—
View and generate pay and benefit information
APS
9.4
Justworks
—
Update personal information
APS
9.5
Justworks
—
View company policy documentation
APS
8.1
Justworks
—
Employee recognition
APS
7.6
Justworks
—
View job history
APS
8.6
Justworks
—
Asset Management
APS
8.0
Justworks
—
Tracking of all physical assets
APS
8.0
Justworks
—
HR Reporting
APS
8.4
Justworks
—
Report builder
APS
9.2
Justworks
—
Pre-built reports
APS
8.6
Justworks
—
Ability to combine HR data with external data
APS
7.4
Justworks
—
Onboarding
APS
9.0
Justworks
—
New hire portal
APS
9.3
Justworks
—
Manager tracking tools
APS
8.7
Justworks
—
Performance and Goals
APS
7.8
Justworks
—
Corporate goal setting
APS
8.1
Justworks
—
Individual goal setting
APS
8.2
Justworks
—
Line-of sight-visibility
APS
8.2
Justworks
—
Performance tracking
APS
6.9
Justworks
—
Performance Management
APS
8.0
Justworks
—
Performance plans
APS
7.9
Justworks
—
Performance improvement plans
APS
7.0
Justworks
—
Review status tracking
APS
8.4
Justworks
—
Review reminders
APS
8.3
Justworks
—
Multiple review frequency
APS
8.5
Justworks
—
Succession Planning
APS
5.0
Justworks
—
Create succession plans/pools
APS
5.0
Justworks
—
Candidate ranking
APS
5.0
Justworks
—
Recruiting / ATS
APS
8.8
Justworks
—
Job Requisition Management
APS
9.2
Justworks
—
Company Website Posting
APS
9.2
Justworks
—
Publish to Social Media
APS
9.2
Justworks
—
Job Search Site Posting
APS
8.8
Justworks
—
Duplicate Candidate Prevention
APS
7.6
Justworks
—
Applicant Tracking
APS
8.4
Justworks
—
Notifications and Alerts
APS
9.2
Justworks
—
Pros
- The customer service with APS has been exceptional.
- The transition from another payroll provider to APS Online was seamless.
- The actual processing of the payroll was easy.
Accounting Manager
Capital Valve & Fitting CompanyIndustrial Automation, 51-200 employees
- Amazing customer support that responds quickly to any questions
- Competitive priced benefits
- Nationwide benefit coverage for a dispersed and remote work force
HR and Recruiting Coordinator
Reconciled ItAccounting, 11-50 employees
Cons
- A suggestion would be within the payroll module - it does not automatically calculate the hourly rate for a salaried employee. The calculation must be done manually and entered into the system.
Accounting Manager
Capital Valve & Fitting CompanyIndustrial Automation, 51-200 employees
- None that I can think of, yet. It's not an easy process to learn all the pros/cons/risks in the HC Benefits/Payroll/Compliance sector but that's why we chose Justworks.
CEO
Sealed SpeedHospital & Health Care, 11-50 employees
Likelihood to Renew
APS9.7
Based on 6 answers
We just moved to APS Online and are happy so far.
Accounting Manager
Capital Valve & Fitting CompanyIndustrial Automation, 51-200 employees
No score
No answers yet
No answers on this topic
Usability
APS9.5
Based on 4 answers
Very well streamlined, easy to understand, very intuitive

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Reliability and Availability
APS9.0
Based on 1 answer
I haven't had any outages

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Performance
APS9.0
Based on 1 answer
Very quick

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Support
APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.

Verified User
Manager in Human Resources
Retail Company, 201-500 employeesNo score
No answers yet
No answers on this topic
In-Person Training
APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Online Training
APS9.0
Based on 1 answer
We had great webinars.

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Implementation
APS8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.

Verified User
Manager in Human Resources
Retail Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Alternatives Considered
The boutique feeling and the great customer service are worth its weight in gold! APS OnLine is also financially a great decision. All around, a perfect way for our size of company to go. We haven't looked back since!

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesJustWorks is MUCH easier to use. The user interface is light years ahead of TriNet. Though JustWorks has a smaller number of health insurance plans available, I found it easier to navigate their selections because of the 1-pagers they provide and because there weren't SO many options to choose from.

Verified User
Professional in Corporate
Management Consulting Company, 11-50 employeesScalability
APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Return on Investment
- We are about to start offering benefits and APS OnLine has made the transition so much easier--I feel they understand my needs and have thought through how to help us be compliant.

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employees- Positive Positive Positive! For the price point, it achieves many goals we need.
- Because it allows us to leverage minimal resources to get a lot done, its ROI has been great.
- Justworks has also allowed our company to concentrate energy in areas other than Human Resources which is also a benefit to its ROI.

Verified User
Manager in Legal
Entertainment Company, 11-50 employeesScreenshots
Justworks—
Pricing Details
APS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.Justworks
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No