APS vs Justworks

• It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
• The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
• We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.

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• The JustWorks platform is extremely user-friendly. Everything is built in with a seamless user experience. 9 times out of 10, if my employees are looking for something, it is right in front of them.
• JustWorks has amazing customer service. Every member of their team is equipped to answer any questions you may have. This is super helpful when you have an immediate need and can't get a hold of your Account Manager. They can look up your account, answer questions and relay the information to your Account Manager providing seamless communication.
• JustWorks did an outstanding job walking my employees through their initial set up process. While hesitant about switching insurance carries, our Account Manager was able to answer every question we had with transparency. They even made suggestions about rolling over deductibles that had already been met and gave important information about current healthcare providers being in network.

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• Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
• Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
• The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
• The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
• Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.

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• More HR info in regards to compliance and resources for employees to stay in compliance (they have just started to do this with sexual harassment but more things like this would be great!)
• Better integrations with company holidays and timesheets. They have recently updated PTO to integrate so I'm hoping that company holidays would also be a feature added.

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• APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.

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• Positive Positive Positive! For the price point, it achieves many goals we need.
• Because it allows us to leverage minimal resources to get a lot done, its ROI has been great.
• Justworks has also allowed our company to concentrate energy in areas other than Human Resources which is also a benefit to its ROI.

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