What users are saying about
43 Ratings
20 Ratings
43 Ratings
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Score 8.3 out of 101
20 Ratings
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Score 9.4 out of 101

Likelihood to Recommend

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin profile photo

Justworks

Justworks is great for small companies that don't have a back office. Could be 5 - 10 employees or even larger. We manage 48 employees on Justworks, which has been very easy thus far. Justworks is great to get employees set up, and great to get them on-boarding with employment docs. Th fact that they manage state registration for payroll as well as tax filing and reporting make it worth the price just in that
No photo available

Feature Rating Comparison

Human Resource Management

APS
7.0
Justworks
Employee demographic data
APS
9.4
Justworks
Employment history
APS
7.0
Justworks
Job profiles and administration
APS
8.3
Justworks
Workflow for transfers, promotions, pay raises, etc.
APS
4.0
Justworks
Organizational charting
APS
7.9
Justworks
Organization and location management
APS
6.0
Justworks
Compliance data (COBRA, OSHA, etc.)
APS
6.0
Justworks

Payroll Management

APS
7.3
Justworks
9.7
Pay calculation
APS
7.0
Justworks
9.6
Support for external payroll vendors
APS
5.7
Justworks
10.0
Benefit plan administration
APS
7.0
Justworks
9.8
Direct deposit files
APS
8.0
Justworks
10.0
Salary revision and increment management
APS
7.0
Justworks
8.8
Reimbursement management
APS
9.0
Justworks
10.0

Leave and Attendance Management

APS
6.7
Justworks
Approval workflow
APS
8.0
Justworks
Balance details
APS
6.0
Justworks
Annual carry-forward and encashment
APS
6.0
Justworks

Employee Self Service

APS
7.2
Justworks
View and generate pay and benefit information
APS
8.0
Justworks
Update personal information
APS
9.0
Justworks
View company policy documentation
APS
7.0
Justworks
Employee recognition
APS
7.0
Justworks
View job history
APS
5.0
Justworks

Asset Management

APS
7.0
Justworks
Tracking of all physical assets
APS
7.0
Justworks

HR Reporting

APS
7.1
Justworks
Report builder
APS
7.0
Justworks
Pre-built reports
APS
7.0
Justworks
Ability to combine HR data with external data
APS
7.4
Justworks

Onboarding

APS
7.5
Justworks
New hire portal
APS
8.0
Justworks
Manager tracking tools
APS
7.0
Justworks

Performance and Goals

APS
7.8
Justworks
Corporate goal setting
APS
8.1
Justworks
Individual goal setting
APS
8.2
Justworks
Line-of sight-visibility
APS
8.2
Justworks
Performance tracking
APS
6.9
Justworks

Performance Management

APS
8.0
Justworks
Performance plans
APS
7.9
Justworks
Performance improvement plans
APS
7.0
Justworks
Review status tracking
APS
8.4
Justworks
Review reminders
APS
8.3
Justworks
Multiple review frequency
APS
8.5
Justworks

Succession Planning

APS
5.0
Justworks
Create succession plans/pools
APS
5.0
Justworks
Candidate ranking
APS
5.0
Justworks

Recruiting / ATS

APS
8.8
Justworks
Job Requisition Management
APS
9.2
Justworks
Company Website Posting
APS
9.2
Justworks
Publish to Social Media
APS
9.2
Justworks
Job Search Site Posting
APS
8.8
Justworks
Duplicate Candidate Prevention
APS
7.6
Justworks
Applicant Tracking
APS
8.4
Justworks
Notifications and Alerts
APS
9.2
Justworks

Pros

APS

  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins profile photo

Justworks

  • The JustWorks platform is extremely user-friendly. Everything is built in with a seamless user experience. 9 times out of 10, if my employees are looking for something, it is right in front of them.
  • JustWorks has amazing customer service. Every member of their team is equipped to answer any questions you may have. This is super helpful when you have an immediate need and can't get a hold of your Account Manager. They can look up your account, answer questions and relay the information to your Account Manager providing seamless communication.
  • JustWorks did an outstanding job walking my employees through their initial set up process. While hesitant about switching insurance carries, our Account Manager was able to answer every question we had with transparency. They even made suggestions about rolling over deductibles that had already been met and gave important information about current healthcare providers being in network.
Jessica Oliver, PHR profile photo

Cons

APS

  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
No photo available

Justworks

  • More HR info in regards to compliance and resources for employees to stay in compliance (they have just started to do this with sexual harassment but more things like this would be great!)
  • Better integrations with company holidays and timesheets. They have recently updated PTO to integrate so I'm hoping that company holidays would also be a feature added.
Stephanie Stewart profile photo

Likelihood to Renew

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton profile photo

Justworks

No score
No answers yet
No answers on this topic

Usability

APS

APS 9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
No photo available

Justworks

No score
No answers yet
No answers on this topic

Reliability and Availability

APS

APS 9.0
Based on 1 answer
I haven't had any outages
No photo available

Justworks

No score
No answers yet
No answers on this topic

Performance

APS

APS 9.0
Based on 1 answer
No photo available

Justworks

No score
No answers yet
No answers on this topic

Support

APS

APS 9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

Justworks

Justworks 9.8
Based on 4 answers
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
Christina Caruso profile photo

In-Person Training

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Justworks

No score
No answers yet
No answers on this topic

Online Training

APS

APS 9.0
Based on 1 answer
We had great webinars.
No photo available

Justworks

No score
No answers yet
No answers on this topic

Implementation

APS

APS 8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

Justworks

No score
No answers yet
No answers on this topic

Alternatives Considered

APS

All the other payroll systems were very complicated and had a lot of capabilities that were nto needed for an organization of our size. This made it difficult to use and confusing. APS covers all our needs and does so with ease of use and great support
John Bellini III profile photo

Justworks

Our review of alternatives concluded that ADP TotalSource is too expensive, too complex and lacks transparency, even for large companies. TriNet was much better, but post-acquisition it too has become less agile. Paychex isn't as comprehensive. There are literally dozens of others and you can spend a year just reviewing them all.
Jackie Bassett profile photo

Scalability

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Justworks

No score
No answers yet
No answers on this topic

Return on Investment

APS

  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier profile photo

Justworks

  • Positive Positive Positive! For the price point, it achieves many goals we need.
  • Because it allows us to leverage minimal resources to get a lot done, its ROI has been great.
  • Justworks has also allowed our company to concentrate energy in areas other than Human Resources which is also a benefit to its ROI.
No photo available

Screenshots

Pricing Details

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Justworks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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