Asana vs. BugHerd

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Asana
Score 8.5 out of 10
N/A
Asana is a web and mobile project management app. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when, enabling workload balancing. Users can also add integrations for GANTT charts, time tracking and more.
$50
per month
BugHerd
Score 9.2 out of 10
N/A
BugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.
$39
per month
Pricing
AsanaBugHerd
Editions & Modules
Premium
$13.49
per month
Business
$30.49
per month
Standard
$39.00
per month
Premium
$129
per month
Deluxe
$229
per month
Offerings
Pricing Offerings
AsanaBugHerd
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$10 per user per monthNo setup fee
Additional DetailsBugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.
More Pricing Information
Community Pulse
AsanaBugHerd
Considered Both Products
Asana

No answer on this topic

BugHerd
Chose BugHerd
I didn't specifically choose Bugherd for this project, but when we do select a company bug tracker, this is the one I will choose. I've used JIRA and Pivotal Tracker previously, both of which had a bigger learning curve than Bugherd, so it wasn't simple for our customer support …
Top Pros
Top Cons
Features
AsanaBugHerd
Project Management
Comparison of Project Management features of Product A and Product B
Asana
7.9
161 Ratings
BugHerd
-
Ratings
Task Management9.0161 Ratings00 Ratings
Resource Management7.5135 Ratings00 Ratings
Gantt Charts7.847 Ratings00 Ratings
Scheduling8.1147 Ratings00 Ratings
Workflow Automation8.0116 Ratings00 Ratings
Team Collaboration8.7160 Ratings00 Ratings
Support for Agile Methodology8.57 Ratings00 Ratings
Support for Waterfall Methodology8.57 Ratings00 Ratings
Document Management7.4136 Ratings00 Ratings
Email integration7.4129 Ratings00 Ratings
Mobile Access8.4133 Ratings00 Ratings
Timesheet Tracking6.16 Ratings00 Ratings
Change request and Case Management8.44 Ratings00 Ratings
Budget and Expense Management7.164 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Asana
6.9
38 Ratings
BugHerd
-
Ratings
Project & financial reporting5.51 Ratings00 Ratings
Integration with accounting software8.337 Ratings00 Ratings
User Ratings
AsanaBugHerd
Likelihood to Recommend
8.1
(191 ratings)
9.0
(5 ratings)
Likelihood to Renew
9.6
(34 ratings)
-
(0 ratings)
Usability
9.0
(22 ratings)
9.0
(1 ratings)
Availability
8.4
(4 ratings)
-
(0 ratings)
Support Rating
5.2
(81 ratings)
9.0
(2 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
AsanaBugHerd
Likelihood to Recommend
Asana
My experience in Asana is more than two years, and I really enjoyed the experience and working with my teams, as Asana provides effective communication between us and spread the fun, enthusiasm, and achievement in work faster, as I used conversations to inform the team what I want, follow up, comment on the tasks and inform them that the work is finished.
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Splitrock Studio
BugHerd is excellent for tracking feedback on websites or other web-based material (such as our online courses, delivered via LMS): the ability to easily and quickly move from the kanban board to the site of the issue, the rich features (auto-screenshots with mark-up; comment threads; assignments and @-mentions; status tracking); and the company's responsiveness to requests makes them great to work with.
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Pros
Asana
  • Easy to use by any user (good UX and no installation needed)
  • Easy to create a simple project, add tasks and sub tasks.
  • Different display options, according to the project/tasks type
  • Works great using a web browser, you don't have to install the application
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Splitrock Studio
  • The screen capture tool is terrific and allows web-based issues to get added and uploaded without any saving, copying, or resizing.
  • The widget that opens via a Chrome extension is intuitive and it's easy to toggle the feature on and off. If it's on, you can see all the other reported bugs on that page to help your team avoid multiple reports of the same issue.
  • The way the tool creates a new ticket for each bug and then allows you to adjust the status on it is helpful.
  • I enjoy the conversations and tagging features within each bug ticket.
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Cons
Asana
  • Some users might find the user interface a bit dull and un inspired
  • We found the way to use multiple workspaces a bit confusing
  • It takes quite a bit of planning to build a well organized workspace in order not to have way too many projects and tasks all over the place
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Splitrock Studio
  • It would be nice if it offered more integrations.
  • Workflow could be a little more sophisticated.
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Likelihood to Renew
Asana
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
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Splitrock Studio
No answers on this topic
Usability
Asana
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
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Splitrock Studio
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
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Reliability and Availability
Asana
Working with Asana on a daily basis
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Splitrock Studio
No answers on this topic
Support Rating
Asana
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
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Splitrock Studio
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
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Alternatives Considered
Asana
I like how extensive the capabilities are for Asana. With other softwares it seems there are many things lacking. I feel like Asana is also a very user friendly platform and aesthetically pleasing which is important in a modern office. We have many young people entering our workspace and it is important to have software that is ahead of the times in functionality and efficiency.
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Splitrock Studio
It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.
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Scalability
Asana
I used this tool on a daily basis at work and it runs as a solid rock
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Splitrock Studio
No answers on this topic
Return on Investment
Asana
  • Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
  • Easy to use - I can make the most of my time to get up (and stay) up and running.
  • Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
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Splitrock Studio
  • Simple, easy bug and task tracking is the name of the game. At a glance you can see when in the queue a specific bug is and who is working on it.
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