Asana vs BugHerd | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 1716 reviews and ratings

Score 8.1 out of 10

Based on 13 reviews and ratings

Feature Rating Comparison

Asana

BugHerd

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Asana

BugHerd

Project & financial reporting

Integration with accounting software

Pros

It helps to handle ongoing and project-based work easily. It defines every work stage, which makes it easier to analyze the areas where things are stuck.
The navigation is simple and easy. It provides a list view feature that helps teams and groups to visualize which projects are a priority and work due dates.
It is a great tool to enhance team collaboration as it allows group members to organize and manage projects, workflow.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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Track web development bugs and issues
Capture screenshots, browser details, device details, screen size details and user comments.
Manage the list of bugs, assign them to a developer and give them due date and priority.

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Verified User

Director in Marketing

Marketing and Advertising Company, 11-50 employees

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Cons

Asana is not really a project management tool, it is good for simple projects only
UI has some glitches (doesn't save preferences, etc.)
Integration with other tools (Office 365, MS Project)
No reminders if the working period you entered is on holidays

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Verified User

Engineer in Other

Environmental Services Company, 11-50 employees

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You could add more users for your levels to allow more clients to add feedback.
You could allow color changes for websites that are light/dark to display more easily.
You could work to allow easier use on mobile devices.

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Verified User

Engineer in Professional Services

Computer Software Company, 201-500 employees

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Likelihood to Renew

Asana 9.6

Based on 35 answers

Mobile + Desktop capabilities - Able to use it anywhere, anytime.
Task management - Easy to view projects and their progress.
Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.

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CEO (Chief Executive Officer)

Simply Heaven DesignMarketing and Advertising, 1-10 employees

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No score

No answers yet

No answers on this topic

Usability

Asana 9.0

Based on 24 answers

It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.

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Verified User

Manager in Information Technology

Internet Company, 1-10 employees

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BugHerd 9.0

Based on 1 answer

BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.

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Verified User

Director in Marketing

Marketing and Advertising Company, 11-50 employees

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Reliability and Availability

Asana 8.4

Based on 4 answers

Working with Asana on a daily basis

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Project Manager

ClickSoftwareComputer Software, 501-1000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Asana 7.8

Based on 86 answers

I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).

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Director of Marketing & Communications

787 NetworksMarketing and Advertising, 51-200 employees

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BugHerd 9.0

Based on 2 answers

Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.

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Verified User

Director in Marketing

Marketing and Advertising Company, 11-50 employees

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Alternatives Considered

Trello's look and feel could be more attractive for the creatives but Asana provides a more "logical" approach which is appealing to the technical types. It feels like Trello provides more degrees of freedom of use which could make collaboration a bit less structured and could make it harder for a new team member to effectively contribute.

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Louis Schietekat

Managing Director

IP BraaiLegal Services, 1-10 employees

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It was a good fit for our team.

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Verified User

Consultant in Quality Assurance

Automotive Company, 11-50 employees

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Scalability

Asana 8.2

Based on 1 answer

I used this tool on a daily basis at work and it runs as a solid rock

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Project Manager

ClickSoftwareComputer Software, 501-1000 employees

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No score

No answers yet

No answers on this topic

Return on Investment

Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
Easy to use - I can make the most of my time to get up (and stay) up and running.
Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.

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Chief Do-Gooder

SignifyMarketing & Advertising, 1-10 employees

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This tool has helped us simplify communication with developers in other countries and have conversations about multiple issues all on one platform.
We're able to give additional context and clarification when asked and it removes the delay between follow up when the conversation goes directly to the person who reported the issue.
The sheer number of bugs we have to log on a massive project made this an ideal choice over a spreadsheet or other kind of tool. The image capture was necessary for the context needed to quickly resolve questions.

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Ariana Thompson

Customer Operations and Training Manager

Hungry HarvestFood & Beverages, 11-50 employees

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Screenshots

See All (9) Asana Screenshots

See Both BugHerd Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$10

Starting Price

$50 per month

Asana Editions & Modules

Edition

Premium	$13.49¹
Business	$30.49¹

per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$39 per month

BugHerd Editions & Modules

Edition

Standard	$39.00¹
Premium	$129¹
Deluxe	$229¹

per month

Additional Pricing Details

BugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.

Rating Summary

Asana

BugHerd

Asana

BugHerd

Asana

BugHerd

Asana

BugHerd

Asana

BugHerd

Asana

BugHerd

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