Asana vs BugHerd

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.

Read full review

Kirk Brote

Senior Director of Product Experience

WuXi NextCODEBiotechnology, 501-1000 employees

View all 74 answers on this topic

BugHerd

Bugherd is well suited to our needs because it's an intuitive tool that doesn't require a ton of training, and we are working with a development agency to improve our backend and communicate issues to developers. From what I've seen, it does require you to use Chrome, which might not be perfect for other companies but it great for us. The tool has great functionality for tracking and allows you to move bugs into stages like "doing", "done" or "backlog". The screenshot tool has been super easy to use, and when we do have a bug that requires multiple screenshots, it's easy to open up a newly submitted ticket to attach a custom screenshot. It isn't easy to track down a specific bug you've logged if there are hundreds, so be prepared to dig quite a bit if you're using it for extensive testing and find yourself trying to go back

Read full review

Ariana Thompson

Customer Operations and Training Manager

Hungry HarvestFood & Beverages, 11-50 employees

View all 3 answers on this topic

Feature Rating Comparison

Asana

7.7

BugHerd

—

Task Management

9.1

—

Resource Management

7.8

—

Gantt Charts

6.5

—

Scheduling

8.6

—

Workflow Automation

7.6

—

Team Collaboration

9.0

—

Support for Agile Methodology

8.5

—

Support for Waterfall Methodology

8.5

—

Document Management

7.0

—

Email integration

7.1

—

Mobile Access

7.7

—

Timesheet Tracking

6.1

—

Change request and Case Management

8.4

—

Budget and Expense Management

6.7

—

Asana

6.2

BugHerd

—

Project & financial reporting

5.5

—

Integration with accounting software

7.0

—

Pros

Multiple users can access the program at once without stepping on each other's toes or having to wait until someone is out a project to add something. It is definitely a group friendly program.
We like how visually pleasing it is. It is not at all intimidating to first-time users as it is very user-friendly. You can quickly find what you need and become comfortable with its features and functions.
I personally like being able to assign different tasks to different employees and be able to receive feedback and progress directly from that assigned person as well as view it myself.

Read full review

Verified User

Representative in Sales

Wholesale Company, 51-200 employees

View all 74 answers on this topic

It's easy to install and use.
It's easy for clients as well as our internal teams to use and input feedback.
It's easy to use and helps gather information a client/user may not normally supply.

Read full review

Verified User

Engineer in Professional Services

Computer Software Company, 201-500 employees

View all 3 answers on this topic

Cons

Little complex UX for beginners
Site is a little heavy to load

Read full review

Jestin Sebastian

Software Engineer

Maximizer e-ServicesInternet, 11-50 employees

View all 74 answers on this topic

You could add more users for your levels to allow more clients to add feedback.
You could allow color changes for websites that are light/dark to display more easily.
You could work to allow easier use on mobile devices.

Read full review

Verified User

Engineer in Professional Services

Computer Software Company, 201-500 employees

View all 3 answers on this topic

Likelihood to Renew

Asana10.0

Based on 32 answers

I just can't see us getting it off of Asana any time soon, despite the many headaches it has caused us. We have too much data in there, too much time & training invested into it, too much at stake to move. If we were just starting out today, fresh, I don't know for certain that I would absolutely go the same direction, but I *think* I still would. I just haven't seen anything better yet. Maybe if Podio's support staff hadn't treated me like a worthless nuisance to them, I might feel differently, but the fact is that their task management is simply inferior to Asana's. That can't be denied, and in fact Podio said it themselves: "Tasks are a simple function. They cannot be customized. Tasks in Podio can be used for quick to-do's for you and your team members." In our operation, however, prompt task completion is a big deal; one task can't be completed until another one is done first, and closing the gaps between those tasks is critical in meeting deadlines and servicing our customers. Asana gets us there, the others don't.

Read full review

Verified User

C-Level Executive in Product Management

Internet Company, 11-50 employees

View all 32 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Usability

Asana6.0

Based on 5 answers

This is the best task management App for teams I have used

Read full review

Ronen Soreq

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 5 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Reliability and Availability

Asana8.4

Based on 2 answers

Working with Asana on a daily basis

Read full review

Ronen Soreq

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Support

Asana8.3

Based on 2 answers

They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).

Read full review

Verified User

C-Level Executive in Product Management

Internet Company, 11-50 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Alternatives Considered

We loved the fun design hacks (e.g., flying celebratory unicorns when you complete a task, Tab+B puts tabby cats on your screen temporarily; themed backgrounds). We're marketers–can you blame us?! But in all seriousness, we chose Asana over other similar products because of the detail that Asana could go into when tasking out subtasks to individuals with separate deadlines. Managers are also able to view the tasks that team members are working on to manage workload. It's also helped increase visibility of task details amongst team members to provide background on projects they might be looped into in the future.

Read full review

Verified User

Team Lead in Other

Computer Software Company, 1-10 employees

View all 74 answers on this topic

It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.

Read full review

Verified User

Engineer in Professional Services

Computer Software Company, 201-500 employees

View all 3 answers on this topic

Scalability

Asana8.2

Based on 1 answer

I used this tool on a daily basis at work and it runs as a solid rock

Read full review

Ronen Soreq

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Return on Investment

Increased employee efficiency
Successful product rollouts
Negative impact: when not utilized correctly, employees can be overwhelmed and not actively participate on Asana.

Read full review

Verified User

Employee in Marketing

Consumer Electronics Company, 11-50 employees

View all 74 answers on this topic

We have been able to get sites launched faster.
We can turn around tasks/bugs more quickly and it's less research to try to recreate things.
It helps us speak the same language with clients that don't do web development/design.

Read full review

Verified User

Engineer in Professional Services

Computer Software Company, 201-500 employees

View all 3 answers on this topic