What users are saying about
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Top Rated
1072 Ratings
12 Ratings

Asana

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Top Rated
1072 Ratings
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Score 8.4 out of 100
12 Ratings
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Score 9 out of 100

Likelihood to Recommend

Asana

Our team has evaluated several team collaboration tools. If your organization (five or more) needs a place where your team can collaborate, track tasks, track time, manage users and come together to get something done, Asana is going to be one of our top recommendations. The ability to see progress in a project, integrate Asana into the rest of your workflow and tools, document notes and processes inside of the process, duplicate boards and projects, and manage the process is pretty well planned. Note: It's more vital for you to know your processes and how your team works before picking out a software tool for it. However, we still recommend Asana highly. Asana is NOT a good fit for you if you have a smaller team, don't have reliable processes, don't like seeing user management or task boards, or are looking for a free tool.
page V | TrustRadius Reviewer

BugHerd

Bugherd is well suited to our needs because it's an intuitive tool that doesn't require a ton of training, and we are working with a development agency to improve our backend and communicate issues to developers. From what I've seen, it does require you to use Chrome, which might not be perfect for other companies but it great for us. The tool has great functionality for tracking and allows you to move bugs into stages like "doing", "done" or "backlog". The screenshot tool has been super easy to use, and when we do have a bug that requires multiple screenshots, it's easy to open up a newly submitted ticket to attach a custom screenshot. It isn't easy to track down a specific bug you've logged if there are hundreds, so be prepared to dig quite a bit if you're using it for extensive testing and find yourself trying to go back
Ariana Thompson | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Asana
7.8
BugHerd
Task Management
Asana
9.3
BugHerd
Resource Management
Asana
7.4
BugHerd
Gantt Charts
Asana
6.5
BugHerd
Scheduling
Asana
8.2
BugHerd
Workflow Automation
Asana
7.7
BugHerd
Team Collaboration
Asana
9.0
BugHerd
Support for Agile Methodology
Asana
8.5
BugHerd
Support for Waterfall Methodology
Asana
8.5
BugHerd
Document Management
Asana
7.4
BugHerd
Email integration
Asana
7.5
BugHerd
Mobile Access
Asana
8.1
BugHerd
Timesheet Tracking
Asana
6.1
BugHerd
Change request and Case Management
Asana
8.4
BugHerd
Budget and Expense Management
Asana
6.9
BugHerd

Professional Services Automation

Asana
6.8
BugHerd
Project & financial reporting
Asana
5.5
BugHerd
Integration with accounting software
Asana
8.1
BugHerd

Pros

Asana

  • Project management. Asana makes it easy for anyone to organize their projects and break them down into sub-tasks.
  • Accountability. Being able to break down projects into tasks and assign due dates, who is responsible, etc is very helpful. Asana sends reminders for the project owner to help keep everyone on task and makes it easy to follow up.
  • Communication. We have our Slack and Outlook integrated so we are able to keep tabs on our project no matter what and read it all in one place (Slack).
Adam Lumley | TrustRadius Reviewer

BugHerd

  • Track web development bugs and issues
  • Capture screenshots, browser details, device details, screen size details and user comments.
  • Manage the list of bugs, assign them to a developer and give them due date and priority.
Anonymous | TrustRadius Reviewer

Cons

Asana

  • I wish it implemented easier with Outlook or Gmail. I would like for it to be easier to send tasks from email to Asana.
  • I think there's room for improvement in terms of how easy it is to make new Section Headers for tasks and lists.
  • I'd like for more aspects of the interface to be customizable.
Debbie Gillum | TrustRadius Reviewer

BugHerd

  • You could add more users for your levels to allow more clients to add feedback.
  • You could allow color changes for websites that are light/dark to display more easily.
  • You could work to allow easier use on mobile devices.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Asana

Asana 9.1
Based on 34 answers
Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.
Brent Lionel Mausisa | TrustRadius Reviewer

BugHerd

No score
No answers yet
No answers on this topic

Usability

Asana

Asana 9.0
Based on 24 answers
Asana is very easy to use, you don't need to read any guide to understand how to use it. Works well on almost any device and navigator and the interface is friendly to everyone. Creating a task is easy, following them is also easy and the comments between people involved in the tasks are public, so anyone can follow the task if the employee assigned is not available at a specific moment.
María Lucía Santagata | TrustRadius Reviewer

BugHerd

BugHerd 9.0
Based on 1 answer
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Asana

Asana 8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq | TrustRadius Reviewer

BugHerd

No score
No answers yet
No answers on this topic

Support

Asana

Asana 7.9
Based on 44 answers
The major reason to rate 9 ton asana are:1. Customer support is very good and fast.2. The e - mail reply to the user is within 24 hours and to efficiently handle query each issue allocated with a unique id number. 3. The cost is under budget not so high, but provide a lot of advantages
JATIN GUPTA | TrustRadius Reviewer

BugHerd

BugHerd 9.0
Based on 1 answer
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Asana

Before buying a license for this software we made sure that it had what it needed. Asana also has an unrivaled technical support team that helps with every problem that comes up, even with integration and adaptation. We were looking for software that would do the work of several softwares at the same time and Asana was the one that convinced us
Jeniriana Rodriguez | TrustRadius Reviewer

BugHerd

It was a good fit for our team.
Anonymous | TrustRadius Reviewer

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq | TrustRadius Reviewer

BugHerd

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • We went from disorganized to having our processes fully documented. This allows for projects to be duplicated and started faster, increasing my margins.
  • Less opportunity for missed tasks or confusion.
  • Progress checking always available and easy to use (for our clients)
Barbara Carneiro | TrustRadius Reviewer

BugHerd

  • This tool has helped us simplify communication with developers in other countries and have conversations about multiple issues all on one platform.
  • We're able to give additional context and clarification when asked and it removes the delay between follow up when the conversation goes directly to the person who reported the issue.
  • The sheer number of bugs we have to log on a massive project made this an ideal choice over a spreadsheet or other kind of tool. The image capture was necessary for the context needed to quickly resolve questions.
Ariana Thompson | TrustRadius Reviewer

Screenshots

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*

* per user per month

BugHerd

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

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