Asana is a web and mobile project management app. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when, enabling workload balancing. Users can also add integrations for GANTT charts, time tracking and more.
$50
per month
BugHerd
Score 9.2 out of 10
N/A
BugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.
$39
per month
Pricing
Asana
BugHerd
Editions & Modules
Premium
$13.49
per month
Business
$30.49
per month
Standard
$39.00
per month
Premium
$129
per month
Deluxe
$229
per month
Offerings
Pricing Offerings
Asana
BugHerd
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
$10 per user per month
No setup fee
Additional Details
—
BugHerd gives a discount equivalent to the cost of two months for annual subscriptions.
BugHerd offers a 14-day free-trial of all plans.
Custom pricing is available for large enterprises.
I didn't specifically choose Bugherd for this project, but when we do select a company bug tracker, this is the one I will choose. I've used JIRA and Pivotal Tracker previously, both of which had a bigger learning curve than Bugherd, so it wasn't simple for our customer support …
My experience in Asana is more than two years, and I really enjoyed the experience and working with my teams, as Asana provides effective communication between us and spread the fun, enthusiasm, and achievement in work faster, as I used conversations to inform the team what I want, follow up, comment on the tasks and inform them that the work is finished.
BugHerd is excellent for tracking feedback on websites or other web-based material (such as our online courses, delivered via LMS): the ability to easily and quickly move from the kanban board to the site of the issue, the rich features (auto-screenshots with mark-up; comment threads; assignments and @-mentions; status tracking); and the company's responsiveness to requests makes them great to work with.
The screen capture tool is terrific and allows web-based issues to get added and uploaded without any saving, copying, or resizing.
The widget that opens via a Chrome extension is intuitive and it's easy to toggle the feature on and off. If it's on, you can see all the other reported bugs on that page to help your team avoid multiple reports of the same issue.
The way the tool creates a new ticket for each bug and then allows you to adjust the status on it is helpful.
I enjoy the conversations and tagging features within each bug ticket.
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
I like how extensive the capabilities are for Asana. With other softwares it seems there are many things lacking. I feel like Asana is also a very user friendly platform and aesthetically pleasing which is important in a modern office. We have many young people entering our workspace and it is important to have software that is ahead of the times in functionality and efficiency.