What users are saying about

Asana vs BugHerd

Asana
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1014 Ratings
BugHerd
12 Ratings

Asana

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1014 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Based on 1014 reviews and ratings

BugHerd

12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101

Based on 12 reviews and ratings

Likelihood to Recommend

Asana

If you are working with a cross-functional team with multiple projects on the go regularly, Asana is a lifesaver. Everything can be shared in one place. Delegation is a breeze. Communication happens in real-time.If you and your employees all have unchanging duties daily, this probably isn't something you need in your organization. You could adapt it and use it as a "checklist software" but I wouldn't see much value in paying for it if you won't use it to manage projects.

Read full review

Adam Lumley profile photo
Adam Lumley
View all 123 answers on this topic

BugHerd

Bugherd is well suited to our needs because it's an intuitive tool that doesn't require a ton of training, and we are working with a development agency to improve our backend and communicate issues to developers. From what I've seen, it does require you to use Chrome, which might not be perfect for other companies but it great for us. The tool has great functionality for tracking and allows you to move bugs into stages like "doing", "done" or "backlog". The screenshot tool has been super easy to use, and when we do have a bug that requires multiple screenshots, it's easy to open up a newly submitted ticket to attach a custom screenshot. It isn't easy to track down a specific bug you've logged if there are hundreds, so be prepared to dig quite a bit if you're using it for extensive testing and find yourself trying to go back

Read full review

Ariana Thompson profile photo
Ariana Thompson
View all 4 answers on this topic

Feature Rating Comparison

Project Management

Asana
7.8
BugHerd
—
Task Management
Asana
9.3
BugHerd
—
Resource Management
Asana
7.5
BugHerd
—
Gantt Charts
Asana
6.5
BugHerd
—
Scheduling
Asana
8.3
BugHerd
—
Workflow Automation
Asana
7.7
BugHerd
—
Team Collaboration
Asana
9.0
BugHerd
—
Support for Agile Methodology
Asana
8.5
BugHerd
—
Support for Waterfall Methodology
Asana
8.5
BugHerd
—
Document Management
Asana
7.4
BugHerd
—
Email integration
Asana
7.5
BugHerd
—
Mobile Access
Asana
8.0
BugHerd
—
Timesheet Tracking
Asana
6.1
BugHerd
—
Change request and Case Management
Asana
8.4
BugHerd
—
Budget and Expense Management
Asana
6.9
BugHerd
—

Professional Services Automation

Asana
6.8
BugHerd
—
Project & financial reporting
Asana
5.5
BugHerd
—
Integration with accounting software
Asana
8.2
BugHerd
—

Pros

Asana

  • The best tools of Asana are found once we start a project, since the calendar that is integrated into our mail is super easy to use and we use it as a small agenda.
  • The management of projects is incredible, the monitoring provided is one of the best in its category, since it facilitates group work.
  • The creation and assignment of tasks, notifications and that each person can enter to work no matter where it is since it has a good mobile and web interface.

Read full review

Jeniriana Rodriguez profile photo
Jeniriana Rodriguez
View all 123 answers on this topic

BugHerd

  • Track web development bugs and issues
  • Capture screenshots, browser details, device details, screen size details and user comments.
  • Manage the list of bugs, assign them to a developer and give them due date and priority.

Read full review

No photo available
Verified User
View all 4 answers on this topic

Cons

Asana

  • I wish it implemented easier with Outlook or Gmail. I would like for it to be easier to send tasks from email to Asana.
  • I think there's room for improvement in terms of how easy it is to make new Section Headers for tasks and lists.
  • I'd like for more aspects of the interface to be customizable.

Read full review

Debbie Gillum profile photo
Debbie Gillum
View all 123 answers on this topic

BugHerd

  • You could add more users for your levels to allow more clients to add feedback.
  • You could allow color changes for websites that are light/dark to display more easily.
  • You could work to allow easier use on mobile devices.

Read full review

No photo available
Verified User
View all 4 answers on this topic

Likelihood to Renew

Asana

Asana 9.8
Based on 33 answers
Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.

Read full review

Brent Lionel Mausisa profile photo
Brent Lionel Mausisa
View all 33 answers on this topic

BugHerd

No score
No answers yet
No answers on this topic

Usability

Asana

Asana 9.0
Based on 23 answers
Asana is very easy to use, you don't need to read any guide to understand how to use it. Works well on almost any device and navigator and the interface is friendly to everyone. Creating a task is easy, following them is also easy and the comments between people involved in the tasks are public, so anyone can follow the task if the employee assigned is not available at a specific moment.

Read full review

María Lucía Santagata profile photo
María Lucía Santagata
View all 23 answers on this topic

BugHerd

BugHerd 9.0
Based on 1 answer
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.

Read full review

No photo available
Verified User
View all 1 answers on this topic

Reliability and Availability

Asana

Asana 8.4
Based on 2 answers
Working with Asana on a daily basis

Read full review

Ronen Soreq profile photo
Ronen Soreq
View all 2 answers on this topic

BugHerd

No score
No answers yet
No answers on this topic

Support

Asana

Asana 7.9
Based on 39 answers
The major reason to rate 9 ton asana are:1. Customer support is very good and fast.2. The e - mail reply to the user is within 24 hours and to efficiently handle query each issue allocated with a unique id number. 3. The cost is under budget not so high, but provide a lot of advantages

Read full review

JATIN GUPTA profile photo
JATIN GUPTA
View all 39 answers on this topic

BugHerd

BugHerd 9.0
Based on 1 answer
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.

Read full review

No photo available
Verified User
View all 1 answers on this topic

Alternatives Considered

Asana

There were a combination of factors that led us to decide on Asana, including ease of use and external system integrations, but primarily we could use it across geographically distributed offices successfully and incorporate a variety of end user work flows based on global geography, team constitution, and market focus

Read full review

Kirk Brote profile photo
Kirk Brote
View all 123 answers on this topic

BugHerd

It was a good fit for our team.

Read full review

No photo available
Verified User
View all 4 answers on this topic

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock

Read full review

Ronen Soreq profile photo
Ronen Soreq
View all 1 answers on this topic

BugHerd

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • We went from disorganized to having our processes fully documented. This allows for projects to be duplicated and started faster, increasing my margins.
  • Less opportunity for missed tasks or confusion.
  • Progress checking always available and easy to use (for our clients)

Read full review

Barbara Carneiro profile photo
Barbara Carneiro
View all 123 answers on this topic

BugHerd

  • This tool has helped us simplify communication with developers in other countries and have conversations about multiple issues all on one platform.
  • We're able to give additional context and clarification when asked and it removes the delay between follow up when the conversation goes directly to the person who reported the issue.
  • The sheer number of bugs we have to log on a massive project made this an ideal choice over a spreadsheet or other kind of tool. The image capture was necessary for the context needed to quickly resolve questions.

Read full review

Ariana Thompson profile photo
Ariana Thompson
View all 4 answers on this topic

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
Optional
8.33*

* per user per month

BugHerd

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
—

Add comparison