What users are saying about
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1395 Ratings
134 Ratings

Asana

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1395 Ratings
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Score 8.4 out of 100
134 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Asana

Asana has helped us stay on track from briefing with marketing partners to planning with media partners then continuing the process of kicking off creative, working through creative and finalizing approvals to then finish and send to the activation team. It's a one stop shop for our project needs. Much like with any tool, getting users to adopt it and update can be a challenge but Asana makes it easy to assign tasks to keep folks in line.
Anonymous | TrustRadius Reviewer

SAP CRM

A perfect scenario to use [SAP] CRM tool would be with the intention of improving efficiency, speed, and creativity when selling products and services through marketing or improving the response time to customer concerns and providing quick solutions to their problems.
Magly Jhonson | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Asana
7.8
SAP CRM
Task Management
Asana
9.1
SAP CRM
Resource Management
Asana
7.6
SAP CRM
Gantt Charts
Asana
8.1
SAP CRM
Scheduling
Asana
8.1
SAP CRM
Workflow Automation
Asana
7.9
SAP CRM
Team Collaboration
Asana
8.7
SAP CRM
Support for Agile Methodology
Asana
8.5
SAP CRM
Support for Waterfall Methodology
Asana
8.5
SAP CRM
Document Management
Asana
6.9
SAP CRM
Email integration
Asana
7.1
SAP CRM
Mobile Access
Asana
8.3
SAP CRM
Timesheet Tracking
Asana
6.1
SAP CRM
Change request and Case Management
Asana
8.4
SAP CRM
Budget and Expense Management
Asana
6.7
SAP CRM

Professional Services Automation

Asana
6.9
SAP CRM
Project & financial reporting
Asana
5.5
SAP CRM
Integration with accounting software
Asana
8.3
SAP CRM

Sales Force Automation

Asana
SAP CRM
8.5
Customer data management / contact management
Asana
SAP CRM
8.9
Workflow management
Asana
SAP CRM
8.9
Territory management
Asana
SAP CRM
8.4
Opportunity management
Asana
SAP CRM
7.8
Integration with email client (e.g., Outlook or Gmail)
Asana
SAP CRM
8.7
Contract management
Asana
SAP CRM
8.5
Quote & order management
Asana
SAP CRM
8.6
Interaction tracking
Asana
SAP CRM
8.7
Channel / partner relationship management
Asana
SAP CRM
8.3

Customer Service & Support

Asana
SAP CRM
8.1
Case management
Asana
SAP CRM
8.6
Call center management
Asana
SAP CRM
7.9
Help desk management
Asana
SAP CRM
7.9

Marketing Automation

Asana
SAP CRM
8.3
Lead management
Asana
SAP CRM
8.3
Email marketing
Asana
SAP CRM
8.2

CRM Project Management

Asana
SAP CRM
8.5
Task management
Asana
SAP CRM
8.1
Billing and invoicing management
Asana
SAP CRM
8.7
Reporting
Asana
SAP CRM
8.6

CRM Reporting & Analytics

Asana
SAP CRM
8.7
Forecasting
Asana
SAP CRM
8.7
Pipeline visualization
Asana
SAP CRM
8.5
Customizable reports
Asana
SAP CRM
8.7

Customization

Asana
SAP CRM
8.1
Custom fields
Asana
SAP CRM
8.4
Custom objects
Asana
SAP CRM
8.7
Scripting environment
Asana
SAP CRM
7.9
API for custom integration
Asana
SAP CRM
7.5

Security

Asana
SAP CRM
8.7
Single sign-on capability
Asana
SAP CRM
8.9
Role-based user permissions
Asana
SAP CRM
8.5

Social CRM

Asana
SAP CRM
8.7
Social data
Asana
SAP CRM
8.5
Social engagement
Asana
SAP CRM
8.8

Integrations with 3rd-party Software

Asana
SAP CRM
8.4
Marketing automation
Asana
SAP CRM
8.7
Compensation management
Asana
SAP CRM
8.1

Platform

Asana
SAP CRM
7.9
Mobile access
Asana
SAP CRM
7.9

Pros

Asana

  • Task Management - Being able to assign resources and time lines to specific activities
  • Project Management - Being able to plan, execute and track project process using this tool
  • Customizability - Being able to customize a solution that meets your needs or activity.
Norman Hazlewood | TrustRadius Reviewer

SAP CRM

  • Amazing integration capabilities with every other application out there. There will be no need to create external bridges to connect anything with SAP CRM since, it natively supports almost every application. We use it for ERP integrations as well.
  • Pull any type of reports with whatever data/format/time date range you want. This capability is also robust in SAP CRM, so it you need not spend hours creating reports manually. Reports can be pulled from the console itself.
  • Inbuilt modules are capable of almost any requirement. There are additional modules available as well, which can be installed on top of SAP CRM.
  • Customisability is also one of the great feature of this platform. Multiple variants can be created and saved for later use.
Anonymous | TrustRadius Reviewer

Cons

Asana

  • I think there could be improved clarity around the different levels of Asana. For example, the resources available to paid accounts are not visible from the more basic accounts, so you're not aware that there are expanded options until you look in their knowledge base and see that they have additional features.
  • Exporting projects - you can export a project into a csv, but it isn't pretty. This can be challenging if you'd like to have an archived project folder for open records requests.
Anonymous | TrustRadius Reviewer

SAP CRM

  • SAP CRM Mobility is not successful so it is important to improve on this. Things have gotten much better since SAP acquitted Cyclo which works very well. We would like to see Cyclo expanded beyond sales management and inventory management to handle some of the other capabilities that the SAP CRM Mobility offered. However, Cyclo has brought incredible progress in this area.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Asana

Asana 9.5
Based on 35 answers
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
page V | TrustRadius Reviewer

SAP CRM

SAP CRM 9.0
Based on 4 answers
The main reason is ease of integration with other SAP systems (ECC, BW, etc...), but also SAP CRM provides functionality that hasn't evolved as much in other competing CRM systems (mainly Trade Promotion Management and Market Resource Management). Additionally, I'm excited about the direction that SAP is headed with putting their business suite on HANA (in-memory relational database management system) and creating a better user experience with SAP Fiori.
Tom Leddy | TrustRadius Reviewer

Usability

Asana

Asana 9.0
Based on 24 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Anonymous | TrustRadius Reviewer

SAP CRM

SAP CRM 8.8
Based on 5 answers
The usability experience is great and I have nothing to complain about. Given the minimum technical requirements the tool works without delays, crashes and errors. At SAP CRM we have everything at our fingertips in a single tool for our business. As developer software I have a lot of relationships with customers and suppliers and the tool collaborates a lot on my journey.
Pedro Oliveira | TrustRadius Reviewer

Reliability and Availability

Asana

Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Ronen Soreq | TrustRadius Reviewer

SAP CRM

No score
No answers yet
No answers on this topic

Support Rating

Asana

Asana 7.8
Based on 94 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Adam Lumley | TrustRadius Reviewer

SAP CRM

SAP CRM 9.6
Based on 6 answers
SAP CRM's support is un-matchable. Whether it be official vendor support or support on online forums, you will find answer to any problem instantly. The vendor has a very customer centric support, and since this tool has a global footprint, you can expect a very good global support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Asana

We selected ASANA based on the feature set, and ease of rollout. monday.com had very good workflow automation but we found that ASANA was quicker and easier for staff to build a task eco-system that worked for them.
Zoho Projects was a very strong contender but was much more expensive and so ASANA was the more effective choice across the board.
Anonymous | TrustRadius Reviewer

SAP CRM

SAP CRM is easy to use crm tools with excellent support. Lots of customization is available and increased ROI. High security and easy data analysis and display on dashboards. Builds healthy relation with customers, both pre sales and post sales. Huge variety of patches available depending on industry.
Anonymous | TrustRadius Reviewer

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq | TrustRadius Reviewer

SAP CRM

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • Asana helps improve productivity in the workspace by ensuring all team members know what projects/tasks they need to get done and by when.
  • Asana helps team members stay focused on what needs to get done and allows cross collaboration between departments which greatly increases overall company productivity by not having to wait around for email responses.
  • Asana is a good tool for project management and is easy to use, making it accessible for the whole company to use.
Anonymous | TrustRadius Reviewer

SAP CRM

  • Longer implementation time when client needs customization in SAP CRM based on their custom business processes. That leads to longer ROI.
  • Proper training is key step to ROI on SAP CRM.
  • Out of box solution gives quick ROI. When client is implementing process first time & adapts SAP CRM provided solution in their organization.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* per user per month

Asana Editions & Modules

Edition
Premium$13.491
Business$30.491
  1. Per Month
Additional Pricing Details

SAP CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP CRM Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison