What users are saying about
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Top Rated
320 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
17 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
Michael Gabriele | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Sage HR (formerly CakeHR)
8.6
Employee demographic data
Ascentis
8.0
Sage HR (formerly CakeHR)
8.7
Employment history
Ascentis
7.9
Sage HR (formerly CakeHR)
9.0
Job profiles and administration
Ascentis
7.7
Sage HR (formerly CakeHR)
9.1
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Sage HR (formerly CakeHR)
Organizational charting
Ascentis
6.5
Sage HR (formerly CakeHR)
8.5
Organization and location management
Ascentis
7.6
Sage HR (formerly CakeHR)
9.1
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Sage HR (formerly CakeHR)
7.4

Payroll Management

Ascentis
8.3
Sage HR (formerly CakeHR)
Pay calculation
Ascentis
8.5
Sage HR (formerly CakeHR)
Support for external payroll vendors
Ascentis
7.7
Sage HR (formerly CakeHR)
Off-cycle/On-Demand payment
Ascentis
8.3
Sage HR (formerly CakeHR)
Benefit plan administration
Ascentis
7.7
Sage HR (formerly CakeHR)
Direct deposit files
Ascentis
9.0
Sage HR (formerly CakeHR)
Salary revision and increment management
Ascentis
8.1
Sage HR (formerly CakeHR)
Reimbursement management
Ascentis
8.4
Sage HR (formerly CakeHR)

Leave and Attendance Management

Ascentis
8.0
Sage HR (formerly CakeHR)
9.0
Approval workflow
Ascentis
8.4
Sage HR (formerly CakeHR)
9.1
Balance details
Ascentis
7.9
Sage HR (formerly CakeHR)
8.8
Annual carry-forward and encashment
Ascentis
7.7
Sage HR (formerly CakeHR)
8.9

Employee Self Service

Ascentis
8.2
Sage HR (formerly CakeHR)
9.1
View and generate pay and benefit information
Ascentis
8.2
Sage HR (formerly CakeHR)
9.1
Update personal information
Ascentis
8.6
Sage HR (formerly CakeHR)
9.1
View company policy documentation
Ascentis
7.7
Sage HR (formerly CakeHR)
9.1
Employee recognition
Ascentis
7.7
Sage HR (formerly CakeHR)
9.1
View job history
Ascentis
8.6
Sage HR (formerly CakeHR)
9.1

Asset Management

Ascentis
6.1
Sage HR (formerly CakeHR)
9.1
Tracking of all physical assets
Ascentis
6.1
Sage HR (formerly CakeHR)
9.1

HR Reporting

Ascentis
6.5
Sage HR (formerly CakeHR)
8.5
Report builder
Ascentis
6.2
Sage HR (formerly CakeHR)
8.6
Pre-built reports
Ascentis
7.0
Sage HR (formerly CakeHR)
8.5
Ability to combine HR data with external data
Ascentis
6.4
Sage HR (formerly CakeHR)

Onboarding

Ascentis
6.6
Sage HR (formerly CakeHR)
8.4
New hire portal
Ascentis
6.8
Sage HR (formerly CakeHR)
8.5
Manager tracking tools
Ascentis
6.4
Sage HR (formerly CakeHR)
8.4

Performance and Goals

Ascentis
7.1
Sage HR (formerly CakeHR)
8.9
Corporate goal setting
Ascentis
6.6
Sage HR (formerly CakeHR)
9.1
Individual goal setting
Ascentis
7.4
Sage HR (formerly CakeHR)
9.1
Line-of sight-visibility
Ascentis
7.3
Sage HR (formerly CakeHR)
8.4
Performance tracking
Ascentis
6.9
Sage HR (formerly CakeHR)
9.1

Performance Management

Ascentis
6.6
Sage HR (formerly CakeHR)
9.1
Performance plans
Ascentis
6.6
Sage HR (formerly CakeHR)
9.1
Performance improvement plans
Ascentis
6.7
Sage HR (formerly CakeHR)
9.1
Review status tracking
Ascentis
7.1
Sage HR (formerly CakeHR)
9.1
Review reminders
Ascentis
6.9
Sage HR (formerly CakeHR)
9.1
Multiple review frequency
Ascentis
5.7
Sage HR (formerly CakeHR)
9.1

Succession Planning

Ascentis
6.3
Sage HR (formerly CakeHR)
9.1
Create succession plans/pools
Ascentis
6.3
Sage HR (formerly CakeHR)
9.1
Candidate ranking
Ascentis
6.5
Sage HR (formerly CakeHR)
Candidate search
Ascentis
6.1
Sage HR (formerly CakeHR)
Candidate development
Ascentis
6.4
Sage HR (formerly CakeHR)
9.1

Recruiting / ATS

Ascentis
6.7
Sage HR (formerly CakeHR)
Job Requisition Management
Ascentis
7.0
Sage HR (formerly CakeHR)
Company Website Posting
Ascentis
7.0
Sage HR (formerly CakeHR)
Publish to Social Media
Ascentis
6.9
Sage HR (formerly CakeHR)
Job Search Site Posting
Ascentis
6.6
Sage HR (formerly CakeHR)
Duplicate Candidate Prevention
Ascentis
6.7
Sage HR (formerly CakeHR)
Applicant Tracking
Ascentis
6.5
Sage HR (formerly CakeHR)
Notifications and Alerts
Ascentis
5.8
Sage HR (formerly CakeHR)

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

  • Employee self service - the apps and desktops GUIs are very intuitive.
  • Leave management - this manages itself through the app and system, saves lots of admin.
  • Customization - you can tailor the system more and more to suit your specific needs.
  • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
Edward McKay | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

  • Calendar could be offered in a larger view by week
  • Requesting time and accepting it would be great if linked with our own calendar Bookeo
Kerri Martin | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

Sage HR (formerly CakeHR) 9.1
Based on 1 answer
My staff "actually" likes it! I can tell because they are actively in the program almost daily!
Barbara Rhoades | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

Sage HR (formerly CakeHR) 9.1
Based on 9 answers
Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.
Michael Gabriele | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

For core HR functionality, this is the only product we use. For ATS, we have experimented with BreezyHR. We've learned that CakeHR is adding an ATS module soon though.
Tim Henry | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

  • The system shows us all days off and overtime, so we can manage this and know everything is like agreed in the contract.
  • A simple and affordable system with room to grow.
Maaike van der Kroon | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ascentis Editions & Modules

Additional Pricing Details

Sage HR (formerly CakeHR)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sage HR (formerly CakeHR) Editions & Modules

Edition
Leave Management$5.501
Performance Management$3.001
Shift Scheduling$3.001
Timesheets$3.001
Expenses Management$1.501
Recruitment$200.001
  1. per user, per month
Additional Pricing Details
Product is module. No hidden fees Cancel anytime No credit card required

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Sage HR (formerly CakeHR)
8.9

Likelihood to Renew

Ascentis
6.3
Sage HR (formerly CakeHR)

Usability

Ascentis
7.5
Sage HR (formerly CakeHR)
9.1

Reliability and Availability

Ascentis
6.3
Sage HR (formerly CakeHR)

Performance

Ascentis
6.7
Sage HR (formerly CakeHR)

Support Rating

Ascentis
8.0
Sage HR (formerly CakeHR)
9.1

In-Person Training

Ascentis
8.0
Sage HR (formerly CakeHR)

Online Training

Ascentis
8.0
Sage HR (formerly CakeHR)

Implementation Rating

Ascentis
8.0
Sage HR (formerly CakeHR)

Scalability

Ascentis
6.0
Sage HR (formerly CakeHR)

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