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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Google Drive

    Score8.7 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    Pricing
    ConfluenceGoogle Drive
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    Offerings
    Pricing Offerings
    ConfluenceGoogle Drive
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.Discounts are available for students, educators, and non profit organizations.
    More Pricing Information
    Community Pulse
    ConfluenceGoogle Drive
    Considered Both Products
    Atlassian
    Chose Confluence
    We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its …
    Incentivized
    Chose Confluence
    Google Drive is not comparable to confluence, but it was the only other means for collaboration of documents and a shared hub for resources. But it serves more as a folder for resources rather than a repository of pages in information with links, documents, collaboration, …
    Incentivized
    Chose Confluence
    Atlassian Confluence is better than all Google Drive, Dropbox as we can just store files in them without specific versioning, but with Atlassian Confluence file is stored in versions.
    It is easily integrated with other softwares like Jira so one can keep track on all the …
    Incentivized
    Chose Confluence
    There are complementary and we are in fact using both of them in out organisation. We are using Google Drive for advanced real-time cooperation when creating documents, since Google Drive can handle this in a more streamlined and easier way than Confluence. Still, Confluence …
    Incentivized
    Chose Confluence
    We used Confluence because we were already using BitBucket and it was within the same family. I haven't really used any other software that would be like this other than SharePoint and this is slightly better. On a whole I am not a fan of this type of software in general and …
    Incentivized
    Chose Confluence
    For a larger organization Atlassian Confluence is the best tool we used. We found that since we were a smaller organization it wasn't worth it for us as much as using Google Drive and keeping on top of it. We ended up going back to using Google Drive but only because we …
    Incentivized
    Chose Confluence
    Google Drive is generally easier to collaborate on with external vendors.
    Smartsheet processes excel files better and is sometimes preferred for that purpose.
    Incentivized
    Chose Confluence
    As noted, we purchased Confluence for its ready integration with JIRA, but Google Drive has better searching and document management options.
    Incentivized
    Chose Confluence
    Confluence really makes organization of content far better and easier than in either Sharepoint (which is a chaotic mess) or in Google Drive. It has far easier access controls, especially at the admin or space admin than in Google Drive, and in an easier way that Sharepoint.

    Thou…
    Incentivized
    Chose Confluence
    Confluence is good for documenting business logic or programming. You are able to quickly link between related documents and search. Google Drive is much better for real-time document collaboration, but is harder to tie multiple related documents together. Google Drive makes …
    Incentivized
    Chose Confluence
    Being a company which uses other Atlassian tools, Atlassian Confluence was a great fit; the natural and automatic linking of assets from other platforms made following paper trails seamless. Though the editing options aren't as advanced as some other options out there, it does …
    Incentivized
    Chose Confluence
    We find Atlassian better for its ease of use, real time editing, integration with Jira for bug tracking, stores our security compliance documents in structured way, it is feature rich and have lots of capabilities.
    Incentivized
    Chose Confluence
    The alternatives tested are based only on the whiteboarding functionality added by Confluence Whiteboard, and not the core Confluence functionality (documentation).

    Incentivized
    Chose Confluence
    We were inclined to use Atlassian Confluence for its easy collaboration with Jira which is used for tracking project development tasks and issues. Using Atlassian Confluence, content creation became easy and even applying access control to the created content was possible. It …
    Incentivized
    Chose Confluence
    We used to use a Wiki site, but that was locally hosted, and when the server was powered off, you could not access it. Moving to Confluence in the cloud is much easier. Also, the interface is much easier to use and expand.
    Incentivized
    Chose Confluence
    I personally prefer the usage of alternative project management or document storage apps. Atlassian Confluence is useful in having a centralised spot for multiple types of information, as opposed to Trello for example, and is much more structured. However, it has low visual …
    Incentivized
    Chose Confluence
    The way the knowledge is stored and indexed in Atlassian Confluence is very advanced so that it can be easily accessed. It supports including images, links, etc so that we can convey the idea very well. Overall it's very useful for organizations where new features are rolled …
    Incentivized
    Chose Confluence
    It's quite famous and consistency and alignment are what we're after with using Confluence and all of Atlassian's products. This has helped us to be more transparent with out product and development teams as well.
    Incentivized
    Chose Confluence
    [Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher …
    Incentivized
    Chose Confluence
    Atlassian Confluence is much better for collaborating than these tools.
    Incentivized
    Chose Confluence
    I think the only comparable product is Google docs. Google docs is a much simpler product, however, it doesn't have all of the features that confluence has. I think if confluence improved their UI to make it a little better, it can really improve.
    Incentivized
    Chose Confluence
    Although similar in the way in which they can be used, Atlassian provides great archival and search features, as well as editing capabilities that set it apart. Security through 2-step verification is an important feature often overlooked, being tested now in beta. Overall it …
    Incentivized
    Chose Confluence
    So much better, in many ways. You can use it for many differents options. Trello is more just a scrum board, but Confluence is for the whole communication process. It's super organized and very trackable. It has helped the tech team to be very connected! They love it, and we …
    Incentivized
    Chose Confluence
    Confluence is much easier to use, it's philosophy is more modern because of social, and it's a by far lower investment (better value for money).
    Incentivized
    Google
    Chose Google Drive
    Google Drive is more accessible and doesn't require additional implementation, downloading, and synchronization. You need a Google account. It makes it the first-choice instrument when working with non-technically savvy team members or clients. There are no complicated …
    Incentivized
    Chose Google Drive
    Google Drive is much more intuitive to use.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    99%
    Would buy again
    120 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    99%
    Delivers good value for the price
    114 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    97%
    Happy with the feature set
    117 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    95%
    Lived up to sales and marketing promises
    81 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    99%
    Implementation went as expected
    93 Answers
    Features
    ConfluenceGoogle Drive
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Google Drive
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    8% below category average
    Google Drive
    -
    Ratings
    Task Management7.2127 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings
    Mobile Access7.0118 Ratings00 Ratings
    Search7.0157 Ratings00 Ratings
    Visual planning tools7.2127 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Google Drive
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Google Drive
    -
    Ratings
    Chat6.415 Ratings00 Ratings
    Notifications8.2156 Ratings00 Ratings
    Discussions7.9149 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Google Drive
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Google Drive
    8.4
    221 Ratings
    0% above category average
    Versioning8.3137 Ratings8.7195 Ratings
    Video files6.9105 Ratings7.8190 Ratings
    Audio files6.997 Ratings8.3184 Ratings
    Document collaboration8.4153 Ratings9.0218 Ratings
    Access control8.7148 Ratings8.1216 Ratings
    Advanced security features8.4115 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings
    Device sync8.486 Ratings8.9205 Ratings
    File search00 Ratings8.2220 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Atlassian Confluence and Google Drive
    Feature
    Atlassian Confluence
    -
    Ratings
    Google Drive
    8.6
    215 Ratings
    1% below category average
    User and role management00 Ratings9.0202 Ratings
    File organization00 Ratings8.0213 Ratings
    Device management00 Ratings8.799 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Atlassian Confluence and Google Drive
    Feature
    Atlassian Confluence
    -
    Ratings
    Google Drive
    8.9
    214 Ratings
    3% above category average
    Performance00 Ratings9.2212 Ratings
    Reliability00 Ratings9.1214 Ratings
    Storage Reports00 Ratings8.587 Ratings
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    ConfluenceGoogle Drive
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    Flock
    Score9.5 out of 10
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    Score9.1 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceGoogle Drive
    Likelihood to Recommend
    8.3
    (174 ratings)
    8.5
    (224 ratings)
    Likelihood to Renew
    9.6
    (22 ratings)
    10.0
    (6 ratings)
    Usability
    8.1
    (63 ratings)
    8.8
    (54 ratings)
    Availability
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (5 ratings)
    9.0
    (7 ratings)
    Support Rating
    5.4
    (25 ratings)
    1.0
    (49 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    8.0
    (3 ratings)
    Configurability
    6.0
    (1 ratings)
    6.0
    (1 ratings)
    Ease of integration
    8.0
    (4 ratings)
    5.0
    (1 ratings)
    Product Scalability
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceGoogle Drive
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Google
    Always available
    Incentivized
    Read full review
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    In-Person Training
    Atlassian
    No answers on this topic
    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
    Read full review
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
    Read full review
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Google
    I have always been able to access
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
    Read full review
    ScreenShots

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives