Confluence vs Google Drive | TrustRadius

What users are saying about

Score 8.1 out of 10

Based on 984 reviews and ratings

Score 8.9 out of 10

Based on 3690 reviews and ratings

Feature Rating Comparison

Confluence

Google Drive

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Confluence

Google Drive

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Confluence

Google Drive

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

File search

Confluence

Google Drive

User and role management

File organization

Device management

Confluence

Google Drive

Performance

Reliability

Storage Reports

Pros

Organizing content so that people can find what they are looking for.
Putting restrictions on certain pages so that it can be seen/edited by appropriate employees
Letting people collaborate on documents simultaneously
notifying when a page has been updated
combining content with tasks so that things get done

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Holly Wallace Nielsen

Sales Manager

Incorporate MassageHealth, Wellness and Fitness, 51-200 employees

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Google Drive allows you to upload files in different types of formats
This software offers a large storage space and its developers work continuously in order to expand it even more
I can access my information from any platform (smartphone, tablet, laptop or desktop computer)

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Banking, 5001-10,000 employees

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Cons

Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
Posting on Atlassian can also take more time than expected due to the plethora of options available.
Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.

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Alexandria Alvarez Gerbasi

Chief Administrative Officer

OVS Group LLCOil & Energy, 51-200 employees

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There is a big problem when you share a document within a group of people and that is that anyone who have accces to the document can erase without any warning to the other members of the group, this can be very dangerous if you have problems in your teamwork and someone wants to sabotage the job.
Google Drive unlike gmail and another apps has no opportunity to use without internet connection, that means that you do not have the opportunity to work or consult a document if your internet connection it is down or it is unstable.
Google Drive only offers a limited number of free gygabytes of storage, if you manage big files like music or videos you can have some trouble because if you do not want to pay for the premium version, you have to constantly erase your files every time you need to put new ones on the app.

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Analista

Gobierno del Distrito CapitalGovernment Administration, 1001-5000 employees

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Likelihood to Renew

Confluence 10.0

Based on 15 answers

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

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Charles Thomasset, MBA

Director, Project/Process Management

Lehigh UniversityHigher Education, 1001-5000 employees

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Google Drive 9.5

Based on 5 answers

For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.

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Brand Enhancer

FreelancerWriting and Editing, 1-10 employees

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Usability

Confluence 8.4

Based on 9 answers

It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.

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Oracle Database Administrator

Bodybuilding.comRetail, 201-500 employees

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Google Drive 9.5

Based on 30 answers

While I might feel like the phone is too small to use to create content, they have done a great job in creating a UI / UX that doesn't prohibit you from creating that content on your phone. On a full blown desktop they have done a great job in creating a suite of office tools that can compete with Microsofts' Office suite. While saying that I do think it's fair to point out that Excel will still knock the socks off of a Google Sheet, due to the fact that it's running in a browser.

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Manager of Customer Experience

Bluehost IncInformation Technology and Services, 501-1000 employees

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Performance

Confluence 9.7

Based on 4 answers

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.

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Senior Firmware Engineer

Spirent CommunicationsTelecommunications, 1001-5000 employees

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Google Drive 9.6

Based on 7 answers

Its surprising features always amaze me and make me use Google Drive. There is one [benefit] that is more of a neat feature than a benefit, but it’s still worth mentioning. Google Drive’s image recognition technology can easily recognize the content of my pictures. For instance, if I have visited a famous landmark on a recent vacation and upload my photo in front of it, the picture comes up when one searches for that landmark using Google Drive’s search.

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Content Writer

Mirror ReviewMedia Production, 11-50 employees

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Support Rating

Confluence 8.5

Based on 20 answers

I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.

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Systems Engineer

Cold Spring Harbor LaboratoryResearch, 501-1000 employees

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Google Drive 8.6

Based on 71 answers

Their documentation is good and simple, but I found it rather short for some functions. That said, it's compensated by the vast technical documentation of Google Apps Scripts, that make it clear and easy to learn their scripting capabilities.I've never had to contact technical support.

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Director of Operations

KoombeaInformation Technology & Services, 51-200 employees

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Implementation Rating

Confluence 9.0

Based on 1 answer

No answer on this topic is available.

Google Drive 8.0

Based on 6 answers

It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases

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Elizabeth Sullivan-Hasson

Research Assistant

TrustRadiusResearch, 11-50 employees

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Alternatives Considered

For our needs, Confluence absolutely blew both SharePoint and Google Docs out of the water. We were able to get more granular security than with SharePoint while maintaining the collaborative tool sets found in both SharePoint and Google Docs. Additionally, the integration into tools we already had in place, rather than needing to jerry-rig a solution that would "work", was a critical deciding factor.

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Systems Engineer

Synectics for Management Decisions, IncInformation Technology and Services, 51-200 employees

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Having the ability to create, edit, and collaborate in a real time environment is hands down what set Google Drive above all the competitors for my business. I have stored files in Box, Dropbox, OneDrive, Copy, and even MediaFire. Once I was set on Google Drive, I increased my storage plan and migrated all files into one source and it has been so efficient!

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James McQuillin

Owner & CEO

1 on 1 LessonsConsumer Services, 1-10 employees

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Return on Investment

At a previous company, Confluence made creation and resolution of support tickets across a large and distributed organization very manageable. This was a major positive impact in that it allowed efficient management of many different customer deployments in a responsive manner.
At my current company, Confluence would have had a negative impact do to the slowness of the product, adding a significant overhead for our small team to get things done.

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Senior Software Engineer

Fast OrientationComputer & Network Security, 11-50 employees

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I would definitely say Google drive has been crucial for many of the businesses I’ve been a part of. There’s no other collaboration system that works quite as well or is as easy to learn and use as Google drive. Plus, it helps that Google is an empire when it comes to platforms such as this; it makes syncing a breeze.

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Editor

Global Graduates’ Union (GGU) ConsultingEducation Management, 51-200 employees

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Screenshots

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See All (3) Google Drive Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Confluence

Google Drive

Confluence

Google Drive

Confluence

Google Drive

Confluence

Google Drive

Confluence

Google Drive

Confluence

Google Drive

Confluence

Google Drive

Confluence

Google Drive

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