Atlassian Confluence vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.2 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$0
Free for 10 Users
Miro
Score 9.1 out of 10
N/A
Miro is a web-based Collaborative Whiteboard platform that provides teams with an infinite digital canvas for visual planning, diagramming, and workflow mapping. The platform integrates a spatial user interface with automated drawing tools and natural-language processing (NLP) to structure freeform ideas into defined project workflows and database schemas.
$0
Pricing
Atlassian ConfluenceMiro
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
ConfluenceMiro
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
Atlassian ConfluenceMiro
Considered Both Products
Confluence
Chose Confluence
It has great features like integration and real time collaboration with new features like AI and automation. So it gives an edge over other tools I have used in the past few years. I am sure there are a lot of features which I have not explored yet, but the features I am using …
Chose Confluence
Atlassian Confluence has a more comprehensive and flexible set of capabilities that stand out and made the decision upfront more straightforward for our team. The tools we evaluated have knowledge management, task management and collaboration capabilities, however Atlassian …
Chose Confluence
Atlassian Confluence is way popular for a larger team and makes collaboration way easier. The community is strong and you get easier resolution against any request. It's integration with other Atlassian products like JIRA is an icing on the cake.
Chose Confluence
In my experience, Atlassian Confluence is at the top of these tools. I've had first hand experience with other tools and they are not at par with Atlassian Confluence. The versatility of the tool is very well recognized and utilized. Being a new user is not a probably as all …
Chose Confluence
Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, …
Chose Confluence
We choose Atlassian Confluence because it is the reference for managing a SAAS wiki service. And having such a solution in our company to manage the knowledge and especially the knowledge transfer is crucial.
Chose Confluence
Confluence has a more robust set of capabilities compared to Dovetail and Trello and also was already approved by our legal and compliance teams, so it tends to keep its stickiness due to that. It's also widely known in the market as a knowledge management tool. I would say it …
Chose Confluence
It's good if you're using Atlassian products, the other ones provide different connections and better UX for documentation in different ways.
Chose Confluence
Overall, Atlassian Confluence is a user-friendly tool and offers such a vast array of capabilities for project and knowledge management purposes and beyond. Other tools listed above have much more limited capabilities, although they are great tools for very specific needs and …
Chose Confluence
The main reason for moving to Atlassian Confluence was for: 1) Having 1 space that holds all of the org's documentation and knowledge sharing 2)We already used JSM and Jira so it would an organic move to have Atlassian Confluence as our main documentation hub 3) The cost …
Chose Confluence
Confluence, since it is part of the overall infrastructure of Atlassian, makes it immensely powerful internally, to build an internal knowledgebase, and is far ahead of its counterparts in Zendesk and Hubspot, which is more centered towards their customers. Confluence is just …
Chose Confluence
Sharepoint in out organisation was mostly used for collaborating on documents, which to some degree has been moved to Confluence, where the Confluence pages have replaced the specific documents.
Chose Confluence
Being a company which uses other Atlassian tools, Atlassian Confluence was a great fit; the natural and automatic linking of assets from other platforms made following paper trails seamless. Though the editing options aren't as advanced as some other options out there, it does …
Chose Confluence
We find Atlassian better for its ease of use, real time editing, integration with Jira for bug tracking, stores our security compliance documents in structured way, it is feature rich and have lots of capabilities.
Chose Confluence
In the past, I have used MediaWiki hosted locally as well as Microsoft Team Foundation Server. Wiki was simply a nightmare so all the money saved from paying for Atlassian subscriptions was lost in time while trying to use Wiki and format something properly. I haven't used …
Chose Confluence
We use Jira for the IT tickets, so the step to use Atlassian Confluence was the logical decisson.
Chose Confluence
Atlassian Confluence is better suited for documenting and acting as a repository for information than the more immediate what is currently being worked on things that are better suited for in Jira. In my opinion, Atlassian Confluence certainly has it's short comings but it is …
Chose Confluence
We still use Atlassian Confluence only for its integration with Jira and Bitbucket. For everything else, we moved away from it and are using more modern solutions.
Chose Confluence
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and …
Chose Confluence
Freshdesk is basically for support teams, while Confluence is better for internal communication and collaborations.
Chose Confluence
The alternatives tested are based only on the whiteboarding functionality added by Confluence Whiteboard, and not the core Confluence functionality (documentation).

Chose Confluence
Again, Atlassian Confluence is efficient when paired with Jira and can do most of what a company needs it to do. But, I thi Spekit is better for "just-in-time" learning, Sharepoint is better for file hosting and organization, Asana is much better for project/task management, …
Chose Confluence
We were inclined to use Atlassian Confluence for its easy collaboration with Jira which is used for tracking project development tasks and issues. Using Atlassian Confluence, content creation became easy and even applying access control to the created content was possible. It …
Miro
Chose Miro
bluebeam is a great tool for reviewing construction administration documents and studio sessions allow for multiple users but it is very restrictive and rigid when being used for design process documentation which Miro excels in
Chose Miro
I'm from a graphic design background and Miro truly wins point for its look. Its cool and not overwhelming. Without mentionning the video calls and the slideshow that doesnt exist in any competitor. This makes it the perfect tool for a facilitator
Chose Miro
I personally tested Microsoft Visio and Mural for the same work that we do now with Miro. These tools were good but were not offering all the features in the same place. Other than that these application felt like slow to me if we compare them with Miro that is why gave my …
Chose Miro
It was the tool available within the enterprise environment that is approved for use. Generally lower barrier to entry and requires less approval.
Chose Miro
Miro is simpler than Figma without sacrificing many features. It has also been much easier for me to share Miro boards with teammates who may not have Miro installed. With Figma, we'd often encounter issues when sharing a board with non-Figma users. Aside from getting signed up …
Chose Miro
More friendly to use, neat, more modern, more comprehensive, more easy and accessible, better interface, more templates etc
Chose Miro
not many to be honest, Miro is definitely leading its category
Chose Miro
Miro allows for more freedom when facilitating remote lessons and workshops that require lots of participant interaction and drawing diagrams. Other diagramming tools require learning how to use it. Same with design prototyping tools.
Chose Miro
Microsoft Powerpoint and Microsoft Excel
Chose Miro
We evaluated so many tools before jumping to Miro. Those tools would be Mural, Google Jamboard and Notions. Google Jamboard was easy to use but it was more suitable for basic brainstorming. Notion is excellent for documentation and knowledge management. Mural was a good choice …
Chose Miro
Miro is faster to enter as a free tier and good enough for freelancers or very small teams. Also, FigJam does not include a UI library like Miro. Whimsical is the closest competitor.
Chose Miro
There are many reasons and its different for each. FigJam provides excellent experience for design focused collaboration and it works particularly well since we are pretty invested in the Figma ecosystem.
Jira and Jira product discovery are valuable for tracking execution and …
Chose Miro
we had tried draw.io, figjam google whiteboard earlier as well so they work well for basic, but Miro is the easier and more functionality than these apps. in the Miro have the more feature like real time editing and team collaboration and remote team, so Miro is better …
Chose Miro
For me, it’s my go-to tool, and aside from the few use cases mentioned earlier I’ve been using nothing but Miro for a long time.

Pour moi c'est ma référence et hormis les quelques cas d'usage mentionnés précédemment, je n'utilise que Miro et depuis longtemps.
Chose Miro
Miro is well-suited to our organization, offering many features not available in the above-mentioned software. The above-mentioned software is not up to the mark compared to Miro, and Miro is better than Draw.io. So, we stopped using Draw.io and shifted to Miro.
Chose Miro
that was long time ago. Lots of game developers are familiar with Miro
Chose Miro
I have used Figma and an Excel sheet to brainstorm and create diagrams. Both are useful, but I found Miro to be more flexible when working with large groups and other types of projects. What I like most about Miro is that it brings all our tasks into a single workspace, like …
Features
Atlassian ConfluenceMiro
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.1
Ratings
9% below category average
Miro
-
Ratings
Task Management7.20 Ratings00 Ratings
Gantt Charts7.90 Ratings00 Ratings
Scheduling7.20 Ratings00 Ratings
Workflow Automation6.50 Ratings00 Ratings
Mobile Access6.90 Ratings00 Ratings
Search7.00 Ratings00 Ratings
Visual planning tools7.20 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
Ratings
1% below category average
Miro
-
Ratings
Chat6.40 Ratings00 Ratings
Notifications8.20 Ratings00 Ratings
Discussions7.80 Ratings00 Ratings
Surveys7.00 Ratings00 Ratings
Internal knowledgebase9.00 Ratings00 Ratings
Integrates with GoToMeeting6.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.30 Ratings00 Ratings
Integrates with Outlook9.60 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
Ratings
4% below category average
Miro
-
Ratings
Versioning8.20 Ratings00 Ratings
Video files6.90 Ratings00 Ratings
Audio files6.90 Ratings00 Ratings
Document collaboration8.40 Ratings00 Ratings
Access control8.70 Ratings00 Ratings
Advanced security features8.30 Ratings00 Ratings
Integrates with Google Drive5.90 Ratings00 Ratings
Device sync8.40 Ratings00 Ratings
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Atlassian ConfluenceMiro
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Troop Messenger
Troop Messenger
Score 9.8 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Enterprises
HCL Connections
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User Ratings
Atlassian ConfluenceMiro
Likelihood to Recommend
8.3
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.5
(0 ratings)
9.3
(0 ratings)
Usability
8.1
(0 ratings)
8.5
(0 ratings)
Availability
9.0
(0 ratings)
8.9
(0 ratings)
Performance
8.0
(0 ratings)
8.8
(0 ratings)
Support Rating
5.4
(0 ratings)
7.1
(0 ratings)
In-Person Training
-
(0 ratings)
3.3
(0 ratings)
Online Training
-
(0 ratings)
8.6
(0 ratings)
Implementation Rating
8.8
(0 ratings)
9.0
(0 ratings)
Configurability
6.0
(0 ratings)
8.5
(0 ratings)
Ease of integration
8.0
(0 ratings)
8.0
(0 ratings)
Product Scalability
8.0
(0 ratings)
8.6
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
6.3
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
6.5
(0 ratings)
User Testimonials
Atlassian ConfluenceMiro
Likelihood to Recommend
Atlassian Confluence is a great tool for housing important information and resources across the organization, as it's very easy to search and find content across different teams and departments. The search function is mostly very accurate and the additional tagging with keywords also helps in the search experience. It's also good at tagging other team members, which triggers an automated email to them. Atlassian Confluence also has an extensive template library for all kinds of purposes like project management, etc., which saves time overall.
Read full review
For me, the greatest joy is watching a messy tangle of abstract thoughts instantly click into place. I can quickly drag in colorful sticky notes, connect them with smooth lines, and watch a beautiful, structured workflow come to life right before my eyes. It takes the stress out of alignment by letting everyone see the big picture immediately.
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Pros
  • Its integration with Jira for tracking development and the bugs and work linked to detailed Confluence documentation.
  • We use it extensively for writing Software Product Requirement Documents, feature specs, architecture designs, and retrospectives.
  • Our company follows compliance very seriously, so it helps in streamlining all documentation for ISO27001/27017 compliance and security-related information.
  • Its integration with various tools allows us to create flow diagrams which are often required to make client and customer understand the overall flow of interactions across various modules of the design architecture
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  • Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
  • Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
  • Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
  • Exports are clean, so even non-Miro teammates get it instantly.
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Cons
  • You need to watch over the structure of the content yourself. if not you can get information added anywhere so nobody can find it.
  • Top search field is hard to set to only search a section of pages.
  • You really need to think your structure through before starting. a guide when setting up at the start could help in that perspective.
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  • It looks somewhat hokey at times and can come off as a little cartoony.
  • Its singular focus can often be its drawback, given that it has multiple use cases, but those are often not explored with its core features.
  • It could be a bit more complex, which somewhat ties into my above point.
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Likelihood to Renew
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement
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Usability
It's very intuitive for most things, making it easy to jump in and start creating pages and collaborating. This makes it ideal for onboarding new members to the team. There are a few areas that could be a little smoother, but overall it's a great experience.
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This is a hard one.. and totally subjective.. Initially when i started using Miro, i had trouble scrolling here and there.. the canvas was so vast and zoomed out .. Now i have learnt how this works .. I feel we need some kind of indexing at board level, which will give the topics / headings in a concise way .. Like a birds eye view of the components on the board. That might improve usability a bit.
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Reliability and Availability
I do not recall having outages or applications error so far, very reliable and available.
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I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less
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Performance
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
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I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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Support Rating
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Online Training
No answers on this topic
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Alternatives Considered
Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, integrates smoothly with other Atlassian tools, and helps everyone stay in sync. It's great for brainstorming, and project planning as well. Overall, it is a great way to boost collaboration and ensure all team members are on the same page.
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We looked at other tools for the freeform communication and collaboration, as well as for tracking timelines and roadmaps, and Miro was just the best overall tool because we can keep everything in one spot and our team only has to learn and one use tool, as opposed to having to log into multiple spots.
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Scalability
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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Return on Investment
  • Merging instances has saved search time - We used to have several instances of Atlassian Confluence, which means they're separate and so can't communicate with each other. We've since merged into one instance and now with the help of the search feature can find the documents you're looking for in seconds rather than several minutes.
  • Cross linking product assets streamlines following paper trails - Being able to click on a BitBucket link from a Confluence page which then links to a JIRA ticket means you can follow paper trails really easily; seconds rather than several minutes.
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  • Miro has helped increase productivity within teams because all the brainstorming, planning, and collaborative tasks can now be done within one tool.
  • Conversations about projects and decision-making processes are now quicker, allowing teams to plan and document their work much faster.
  • Working remotely has become much better because everyone can collaborate through Miro, eliminating communication gaps.
  • It has become easier to create documentation and follow up on meetings, saving time during the process.
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.