What users are saying about
7 Ratings
30 Ratings
7 Ratings
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Score 8.8 out of 100
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 3.9 out of 100

Likelihood to Recommend

Autoklose

Autoklose is hands-down the best email marketing campaign manager I have ever seen or used. I also highly recommend it for list-building if you do not have clean and robust data for your target audience.
Dianna Geairn | TrustRadius Reviewer

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autoklose
ClickDimensions
4.3
WYSIWYG email editor
Autoklose
ClickDimensions
5.4
Dynamic content
Autoklose
ClickDimensions
4.2
Ability to test dynamic content
Autoklose
ClickDimensions
4.7
Landing pages
Autoklose
ClickDimensions
2.8
A/B testing
Autoklose
ClickDimensions
5.0
Mobile optimization
Autoklose
ClickDimensions
4.5
Email deliverability reporting
Autoklose
ClickDimensions
2.7
List management
Autoklose
ClickDimensions
4.0
Triggered drip sequences
Autoklose
ClickDimensions
5.5

Lead Management

Autoklose
ClickDimensions
3.7
Lead nurturing
Autoklose
ClickDimensions
2.8
Lead scoring and grading
Autoklose
ClickDimensions
4.5
Data quality management
Autoklose
ClickDimensions
3.3
Automated sales alerts and tasks
Autoklose
ClickDimensions
4.1

Campaign Management

Autoklose
ClickDimensions
2.7
Calendaring
Autoklose
ClickDimensions
4.1
Event/webinar marketing
Autoklose
ClickDimensions
1.3

Social Media Marketing

Autoklose
ClickDimensions
5.6
Social sharing and campaigns
Autoklose
ClickDimensions
7.9
Social profile integration
Autoklose
ClickDimensions
3.3

Reporting & Analytics

Autoklose
ClickDimensions
2.9
Dashboards
Autoklose
ClickDimensions
2.4
Standard reports
Autoklose
ClickDimensions
2.5
Custom reports
Autoklose
ClickDimensions
3.9

Platform & Infrastructure

Autoklose
ClickDimensions
5.1
API
Autoklose
ClickDimensions
1.2
Role-based workflow & approvals
Autoklose
ClickDimensions
1.3
Customizability
Autoklose
ClickDimensions
5.4
Integration with Salesforce.com
Autoklose
ClickDimensions
7.0
Integration with Microsoft Dynamics CRM
Autoklose
ClickDimensions
7.4
Integration with SugarCRM
Autoklose
ClickDimensions
8.0

Pros

Autoklose

  • Ease of use.
  • Multiple emails in a sequence, with A/B options as well.
  • Data Tracking and Analytics are on point.
  • Easy to share exports and report data with other stakeholders.
  • Great integration with my CRM.
Ryan Christian | TrustRadius Reviewer

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Cons

Autoklose

  • If you're a real beginner then maybe having multiple campaigns running can be a little difficult to manage or understand the flow of the data. But their customer service has been incredible when I have questions.
Billy Mitchell | TrustRadius Reviewer

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Autoklose

Autoklose 9.1
Based on 1 answer
We love it and it works
Dianna Geairn | TrustRadius Reviewer

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Usability

Autoklose

Autoklose 8.8
Based on 3 answers
We have been able to get six sales reps up to speed in just a few weeks. The adoption rate is going up daily and after getting more campaigns going all around the company, there is a buzz about what Autoklose can do and how else we can use the tool.
Ryan Christian | TrustRadius Reviewer

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Support Rating

Autoklose

Autoklose 9.1
Based on 3 answers
I often get return calls within an hour from Autoklose. They are also very quick to respond to emails. They are willing to dive in and help on any issue
Neal Benedict | TrustRadius Reviewer

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Implementation Rating

Autoklose

Autoklose 9.1
Based on 1 answer
It is extremely easy to implement and start using right away
Dianna Geairn | TrustRadius Reviewer

ClickDimensions

No score
No answers yet
No answers on this topic

Alternatives Considered

Autoklose

The ones I have used in the past were parts or pieces of the flow. Something goes wrong it's back and worth, this has to talk to that, I don't have the patience or the time. Now I can use one tool for a greater part of the client life cycle from lead to partner.
Tibor Shanto | TrustRadius Reviewer

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Return on Investment

Autoklose

  • It has helped me gain a few hours a week back by automating my processes.
  • It has helped me refine my messaging.
  • It has been useful in experimenting with various sequences.
Neal Benedict | TrustRadius Reviewer

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Screenshots

Pricing Details

Autoklose

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Autoklose
8.8
ClickDimensions
3.4

Likelihood to Renew

Autoklose
9.1
ClickDimensions
9.0

Usability

Autoklose
8.8
ClickDimensions
5.0

Support Rating

Autoklose
9.1
ClickDimensions
1.0

Implementation Rating

Autoklose
9.1
ClickDimensions

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