Autoklose vs. ClickDimensions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Autoklose
Score 8.6 out of 10
Small Businesses (1-50 employees)
Autoklose headquartered in Toronto provides an SEP solution, presenting a combined package of sales email automation and tracking, contact and email campaign management with sequence templates and optimization, sales intelligence with contact verification, follow-up tracking, and integration with commonly used CRMs (e.g. Salesforce), marketing suites (e.g. Hubspot), and email marketing tools (Mailchimp) to coordinate activites between them.N/A
ClickDimensions
Score 6.9 out of 10
N/A
ClickDimensions is an email marketing and marketing automation platform for Microsoft Dynamics CRM. Features include email marketing, web tracking, lead scoring, social discovery, campaign tracking, and form capture.N/A
Pricing
AutokloseClickDimensions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AutokloseClickDimensions
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
AutokloseClickDimensions
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Autoklose
-
Ratings
ClickDimensions
3.9
10 Ratings
66% below category average
WYSIWYG email editor00 Ratings5.38 Ratings
Dynamic content00 Ratings4.010 Ratings
Ability to test dynamic content00 Ratings1.410 Ratings
Landing pages00 Ratings1.710 Ratings
A/B testing00 Ratings3.710 Ratings
Mobile optimization00 Ratings1.710 Ratings
Email deliverability reporting00 Ratings4.610 Ratings
List management00 Ratings6.09 Ratings
Triggered drip sequences00 Ratings6.39 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Autoklose
-
Ratings
ClickDimensions
4.7
10 Ratings
49% below category average
Lead nurturing automation00 Ratings7.09 Ratings
Lead scoring and grading00 Ratings5.09 Ratings
Data quality management00 Ratings3.08 Ratings
Automated sales alerts and tasks00 Ratings4.07 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Autoklose
-
Ratings
ClickDimensions
2.5
7 Ratings
101% below category average
Calendaring00 Ratings4.05 Ratings
Event/webinar marketing00 Ratings1.06 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Autoklose
-
Ratings
ClickDimensions
5.5
3 Ratings
31% below category average
Social sharing and campaigns00 Ratings8.03 Ratings
Social profile integration00 Ratings3.13 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Autoklose
-
Ratings
ClickDimensions
2.6
9 Ratings
97% below category average
Dashboards00 Ratings2.09 Ratings
Standard reports00 Ratings2.09 Ratings
Custom reports00 Ratings3.87 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Autoklose
-
Ratings
ClickDimensions
4.4
10 Ratings
53% below category average
API00 Ratings1.05 Ratings
Role-based workflow & approvals00 Ratings1.05 Ratings
Customizability00 Ratings2.07 Ratings
Integration with Salesforce.com00 Ratings7.02 Ratings
Integration with Microsoft Dynamics CRM00 Ratings7.310 Ratings
Integration with SugarCRM00 Ratings8.02 Ratings
Best Alternatives
AutokloseClickDimensions
Small Businesses
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Vbout
Vbout
Score 9.6 out of 10
Medium-sized Companies
Mixmax
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Score 8.8 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.6 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
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All AlternativesView all alternativesView all alternatives
User Ratings
AutokloseClickDimensions
Likelihood to Recommend
8.6
(33 ratings)
2.0
(10 ratings)
Likelihood to Renew
9.1
(2 ratings)
9.0
(1 ratings)
Usability
9.2
(30 ratings)
5.0
(3 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.5
(30 ratings)
1.0
(2 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
AutokloseClickDimensions
Likelihood to Recommend
VanillaSoft
If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
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ClickDimensions
ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
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Pros
VanillaSoft
  • It is helping in editing, managing, and send[ing] out large marketing campaigns.
  • It is easy to handle multiple emails in appropriate sequence.
  • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
  • I have been very much impressed by their support staff.
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ClickDimensions
  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
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Cons
VanillaSoft
  • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
  • Additional throttling limits for the SMTP Authentication protocol are:
  • 30 messages per minute
  • Recipient rate limit of 10,000 recipients per day.
  • Exceeding these limits will cause the following issues:
  • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
  • Exceeding the per day limit causes the following error message:
  • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
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ClickDimensions
  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
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Likelihood to Renew
VanillaSoft
We love it and it works
Read full review
ClickDimensions
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
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Usability
VanillaSoft
Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
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ClickDimensions
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
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Reliability and Availability
VanillaSoft
We have really had no issues.
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ClickDimensions
No answers on this topic
Performance
VanillaSoft
Always loads fast.
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ClickDimensions
No answers on this topic
Support Rating
VanillaSoft
Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
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ClickDimensions
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
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In-Person Training
VanillaSoft
Jelena is amazing! Very knowledgable. Great instructor.
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ClickDimensions
No answers on this topic
Online Training
VanillaSoft
Jelena is fantastic. She always responds to emails immediately.
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ClickDimensions
No answers on this topic
Implementation Rating
VanillaSoft
It is extremely easy to implement and start using right away
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ClickDimensions
No answers on this topic
Alternatives Considered
VanillaSoft
I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
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ClickDimensions
Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
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Scalability
VanillaSoft
It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
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ClickDimensions
No answers on this topic
Return on Investment
VanillaSoft
  • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
  • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
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ClickDimensions
  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Read full review
ScreenShots

Autoklose Screenshots

Screenshot of Step 01: Set up your campaignScreenshot of Step 02: Choose your recipientsScreenshot of Step 03: Select the best converting templateScreenshot of Step 04: Customize your e-mail sequence

ClickDimensions Screenshots

Screenshot of Create email templates inside Dynamics CRM with our drag and drop email editorScreenshot of Collect contact and lead data through web forms and landing pagesScreenshot of Build multi-channel, automated campaigns using an easy drag and drop interfaceScreenshot of View your marketing performance at a glance right inside DynamicsScreenshot of Use reporting to accurately measure your sales and marketing campaigns