What users are saying about
45 Ratings
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43 Ratings
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Really Simple Systems

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43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

    Sales Force Automation

    Autoklose

    Feature Set Not Supported
    N/A
    7.3

    Really Simple Systems

    73%
    Really Simple Systems ranks higher in 6/6 features

    Customer data management / contact management

    N/A
    0 Ratings
    7.8
    78%
    33 Ratings

    Workflow management

    N/A
    0 Ratings
    7.2
    72%
    13 Ratings

    Territory management

    N/A
    0 Ratings
    6.9
    69%
    8 Ratings

    Opportunity management

    N/A
    0 Ratings
    7.7
    77%
    27 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    6.4
    64%
    25 Ratings

    Interaction tracking

    N/A
    0 Ratings
    7.5
    75%
    25 Ratings

    Customer Service & Support

    Autoklose

    Feature Set Not Supported
    N/A
    7.2

    Really Simple Systems

    72%
    Really Simple Systems ranks higher in 2/2 features

    Case management

    N/A
    0 Ratings
    7.3
    73%
    23 Ratings

    Help desk management

    N/A
    0 Ratings
    7.0
    70%
    24 Ratings

    Marketing Automation

    Autoklose

    Feature Set Not Supported
    N/A
    7.1

    Really Simple Systems

    71%
    Really Simple Systems ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    7.0
    70%
    24 Ratings

    Email marketing

    N/A
    0 Ratings
    7.3
    73%
    20 Ratings

    CRM Project Management

    Autoklose

    Feature Set Not Supported
    N/A
    7.0

    Really Simple Systems

    70%
    Really Simple Systems ranks higher in 2/2 features

    Task management

    N/A
    0 Ratings
    7.1
    71%
    27 Ratings

    Reporting

    N/A
    0 Ratings
    6.9
    69%
    25 Ratings

    CRM Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    6.6

    Really Simple Systems

    66%
    Really Simple Systems ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    6.4
    64%
    20 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    6.4
    64%
    21 Ratings

    Customizable reports

    N/A
    0 Ratings
    6.8
    68%
    24 Ratings

    Customization

    Autoklose

    Feature Set Not Supported
    N/A
    6.8

    Really Simple Systems

    68%
    Really Simple Systems ranks higher in 3/3 features

    Custom fields

    N/A
    0 Ratings
    7.1
    71%
    28 Ratings

    Custom objects

    N/A
    0 Ratings
    6.8
    68%
    24 Ratings

    API for custom integration

    N/A
    0 Ratings
    6.5
    65%
    17 Ratings

    Platform

    Autoklose

    Feature Set Not Supported
    N/A
    6.9

    Really Simple Systems

    69%
    Really Simple Systems ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    6.9
    69%
    21 Ratings

    Security

    Autoklose

    Feature Set Not Supported
    N/A
    7.8

    Really Simple Systems

    78%
    Really Simple Systems ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    7.8
    78%
    28 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • Autoklose and Really Simple Systems are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    7.7

    Really Simple Systems

    77%
    34 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings
    9.1

    Really Simple Systems

    91%
    1 Rating

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    7.8

    Really Simple Systems

    78%
    18 Ratings

    Availability

    9.1

    Autoklose

    91%
    1 Rating

    Really Simple Systems

    N/A
    0 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating

    Really Simple Systems

    N/A
    0 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings
    8.1

    Really Simple Systems

    81%
    17 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    Really Simple Systems

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating

    Really Simple Systems

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings

    Really Simple Systems

    N/A
    0 Ratings

    Configurability

    9.1

    Autoklose

    91%
    1 Rating

    Really Simple Systems

    N/A
    0 Ratings

    Ease of integration

    9.1

    Autoklose

    91%
    1 Rating

    Really Simple Systems

    N/A
    0 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating

    Really Simple Systems

    N/A
    0 Ratings

    Vendor post-sale

    9.1

    Autoklose

    91%
    1 Rating

    Really Simple Systems

    N/A
    0 Ratings

    Vendor pre-sale

    9.1

    Autoklose

    91%
    1 Rating

    Really Simple Systems

    N/A
    0 Ratings

    Likelihood to Recommend

    VanillaSoft

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Read full review

    Really Simple Systems CRM

    If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
    Read full review

    Pros

    VanillaSoft

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Read full review

    Really Simple Systems CRM

    • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
    • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
    • Activity integration from email accounts included
    • Manage my sales pipeline opportunities effectively
    Read full review

    Cons

    VanillaSoft

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Read full review

    Really Simple Systems CRM

    • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
    • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
    Read full review

    Pricing Details

    Autoklose

    Starting Price

    Editions & Modules

    Autoklose editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Really Simple Systems

      Starting Price

      $8 per month

      Editions & Modules

      Really Simple Systems editions and modules pricing
      EditionModules
      Starter$151
      Professional$332
      Enterprise$503
      Free CRM04

      Footnotes

      1. per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
      2. per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
      3. per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
      4. 2 Users and 100 Company Records

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      All plans include free customer support and setup help.

      Likelihood to Renew

      VanillaSoft

      We love it and it works
      Read full review

      Really Simple Systems CRM

      No answers on this topic

      Usability

      VanillaSoft

      Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
      Read full review

      Really Simple Systems CRM

      Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
      Read full review

      Reliability and Availability

      VanillaSoft

      We have really had no issues.
      Read full review

      Really Simple Systems CRM

      No answers on this topic

      Performance

      VanillaSoft

      Always loads fast.
      Read full review

      Really Simple Systems CRM

      No answers on this topic

      Support Rating

      VanillaSoft

      Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
      Read full review

      Really Simple Systems CRM

      Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
      Read full review

      In-Person Training

      VanillaSoft

      Jelena is amazing! Very knowledgable. Great instructor.
      Read full review

      Really Simple Systems CRM

      No answers on this topic

      Online Training

      VanillaSoft

      Jelena is fantastic. She always responds to emails immediately.
      Read full review

      Really Simple Systems CRM

      No answers on this topic

      Implementation Rating

      VanillaSoft

      It is extremely easy to implement and start using right away
      Read full review

      Really Simple Systems CRM

      No answers on this topic

      Alternatives Considered

      VanillaSoft

      I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
      Read full review

      Really Simple Systems CRM

      We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
      Read full review

      Scalability

      VanillaSoft

      It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
      Read full review

      Really Simple Systems CRM

      No answers on this topic

      Return on Investment

      VanillaSoft

      • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
      • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
      Read full review

      Really Simple Systems CRM

      • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
      • Very positive impact on our current review of marketing and sales strategy.
      Read full review

      Screenshots

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