What users are saying about
14 Ratings
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Top Rated
657 Ratings
14 Ratings
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Score 6.5 out of 100

ClickUp

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Top Rated
657 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Project Management

    Axero

    Feature Set Not Supported
    N/A
    8.0

    ClickUp

    80%
    ClickUp ranks higher in 12/12 features

    Task Management

    N/A
    0 Ratings
    9.0
    90%
    271 Ratings

    Resource Management

    N/A
    0 Ratings
    7.3
    73%
    176 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.0
    80%
    179 Ratings

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    204 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.5
    75%
    175 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.7
    87%
    252 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    8.3
    83%
    161 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    8.2
    82%
    135 Ratings

    Document Management

    N/A
    0 Ratings
    7.7
    77%
    221 Ratings

    Email integration

    N/A
    0 Ratings
    7.5
    75%
    153 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.2
    82%
    194 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.7
    77%
    166 Ratings

    Professional Services Automation

    Axero

    Feature Set Not Supported
    N/A
    6.5

    ClickUp

    65%
    ClickUp ranks higher in 1/1 features

    Project & financial reporting

    N/A
    0 Ratings
    6.5
    65%
    110 Ratings

    Attribute Ratings

    • Axero is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Availability, Performance
    • ClickUp is rated higher in 2 areas: Usability, Support Rating
    • Axero and ClickUp are tied in 1 area: Implementation Rating

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    8.5

    ClickUp

    85%
    271 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings
    8.9

    ClickUp

    89%
    16 Ratings

    Usability

    8.2

    Axero

    82%
    1 Rating
    9.0

    ClickUp

    90%
    16 Ratings

    Availability

    9.1

    Axero

    91%
    2 Ratings
    8.6

    ClickUp

    86%
    4 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings
    6.8

    ClickUp

    68%
    4 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings
    9.1

    ClickUp

    91%
    63 Ratings

    Online Training

    Axero

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    1 Rating

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings
    9.1

    ClickUp

    91%
    3 Ratings

    Configurability

    Axero

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    1 Rating

    Ease of integration

    Axero

    N/A
    0 Ratings
    8.0

    ClickUp

    80%
    1 Rating

    Product Scalability

    Axero

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    4 Ratings

    Vendor post-sale

    Axero

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    1 Rating

    Vendor pre-sale

    Axero

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    1 Rating

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    Clickup

    Managing projects and tasks across multiple people are easy and intuitive in ClickUp. Ranking projects and tasks with status and priority are super helpful. ClickUp makes managing teams and remote workers much easier and is way more intuitive than making complex to-do lists. If you need something where comments/chats are involved, this might not be the solution but honestly, who needs another place to track chats.
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    Clickup

    • ClickUp's dependencies feature allow us to create a built-in hierarchy for related tasks so we don't have to micromanage.
    • Time estimates for each tasks give us a way to communicate with team members how long we expect a task to take without having to have that conversation after the fact.
    • Folders neatly organize client tasks in a way that is almost seamless, allowing us to compartmentalize our workflow at-a-glance.
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    Clickup

    • Better organization of features. For instance, I oftentimes stumble onto features in this application, which I then rejoice for because I didn't know they previously existed but I also feel like because there are so many layers to ClickUp it's hard to find what you're looking for more or less 'new capabilities' because you're constantly wading thru layers of configuration or prior feature/enhancement releases.
    • More agile tools, especially backlog and road mapping tools.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      ClickUp

      Starting Price

      $0 per month per seat

      Editions & Modules

      ClickUp editions and modules pricing
      EditionModules
      Free$0.001
      Unlimited$9.00 ($5.00)2
      Business$19.00 ($12.00)3
      Business Plus$29.00 ($19.00)4
      EnterpriseContact Sales5

      Footnotes

      1. none
      2. per member per month (annual contract pricing)
      3. per member per month (annual contract pricing)
      4. per member per month (annual contract pricing)
      5. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing

      Likelihood to Renew

      Axero Solutions

      Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
      Read full review

      Clickup

      We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
      Read full review

      Usability

      Axero Solutions

      This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
      Read full review

      Clickup

      It's pretty easy to figure out without having to invest a bunch of time researching how to use it. The additional different views and themes can really help you personalize how you like to see information, both physically and aesthetically.
      Read full review

      Reliability and Availability

      Axero Solutions

      Never any problems. Quite impressed
      Read full review

      Clickup

      Having used ClickUp for less than a year in my current organization, there have been only a couple of times when errors occurred and we've been unable to access our projects. However these have only been very brief, and did not negatively impact us. I recall these times only lasted for no more than an hour or so
      Read full review

      Performance

      Axero Solutions

      Works in real time.
      Read full review

      Clickup

      I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
      Read full review

      Support Rating

      Axero Solutions

      I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
      Read full review

      Clickup

      I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
      Read full review

      Online Training

      Axero Solutions

      No answers on this topic

      Clickup

      There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
      Read full review

      Implementation Rating

      Axero Solutions

      I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
      Read full review

      Clickup

      Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
      Read full review

      Alternatives Considered

      Axero Solutions

      We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
      Read full review

      Clickup

      Monday has an attractive interface, and copies many of Clickup's features, especially in the table view. But Monday doesn't have the flexibility of Clickup, you're forced to work on the structure they created. Simple things like creating task descriptions, or checklists within tasks are impossible on Monday, while in ClickUp you just need to include an element.
      Read full review

      Contract Terms and Pricing Model

      Axero Solutions

      No answers on this topic

      Clickup

      I did not.
      Read full review

      Scalability

      Axero Solutions

      No answers on this topic

      Clickup

      As long as organizations are thoughtful when setting up their workspace, I believe that ClickUp is very scalable. For example, we have divided our spaces into functional areas, and further organized projects into a folder system within spaces. By being thoughtful in the early stages of set up, I believe we are avoiding a disorganized situation down the line where projects lack any clear structured hierarchy.
      Read full review

      Return on Investment

      Axero Solutions

      • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
      Read full review

      Clickup

      • It helps me organize the information, share valuable content with different teams, and keep us all on the same page to ensure the right management of our projects by having on hand the needed information by organizing it with the different view options they offer.
      • I really like the way ClickUp helps me organize the information, share valuable content with different teams, and keep us all on the same page to ensure the right management of our projects by having on hand the needed information by organizing it with different view options they offer.
      Read full review

      Screenshots

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