What users are saying about
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53 Ratings
86 Ratings

Bacula Enterprise

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53 Ratings
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Score 9.7 out of 100
86 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Data Center Backup

    9.1

    Bacula Enterprise

    91%

    Datto SIRIS

    Feature Set Not Supported
    N/A
    Bacula Enterprise ranks higher in 14/14 features

    Universal recovery

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Instant recovery

    9.6
    96%
    29 Ratings
    N/A
    0 Ratings

    Recovery verification

    9.5
    95%
    37 Ratings
    N/A
    0 Ratings

    Business application protection

    3.0
    30%
    2 Ratings
    N/A
    0 Ratings

    Multiple backup destinations

    9.7
    97%
    41 Ratings
    N/A
    0 Ratings

    Incremental backup identification

    9.6
    96%
    42 Ratings
    N/A
    0 Ratings

    Backup to the cloud

    9.7
    97%
    25 Ratings
    N/A
    0 Ratings

    Deduplication and file compression

    9.7
    97%
    36 Ratings
    N/A
    0 Ratings

    Snapshots

    9.8
    98%
    33 Ratings
    N/A
    0 Ratings

    Flexible deployment

    9.5
    95%
    40 Ratings
    N/A
    0 Ratings

    Management dashboard

    9.2
    92%
    40 Ratings
    N/A
    0 Ratings

    Platform support

    9.6
    96%
    43 Ratings
    N/A
    0 Ratings

    Retention options

    9.6
    96%
    43 Ratings
    N/A
    0 Ratings

    Encryption

    9.8
    98%
    32 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Bacula Enterprise is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Datto SIRIS is rated higher in 1 area: Usability
    • Bacula Enterprise and Datto SIRIS are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.9

    Bacula Enterprise

    99%
    43 Ratings
    9.3

    Datto SIRIS

    93%
    31 Ratings

    Likelihood to Renew

    10.0

    Bacula Enterprise

    100%
    5 Ratings
    10.0

    Datto SIRIS

    100%
    1 Rating

    Usability

    8.9

    Bacula Enterprise

    89%
    6 Ratings
    10.0

    Datto SIRIS

    100%
    1 Rating

    Support Rating

    10.0

    Bacula Enterprise

    100%
    26 Ratings
    7.7

    Datto SIRIS

    77%
    20 Ratings

    In-Person Training

    10.0

    Bacula Enterprise

    100%
    1 Rating

    Datto SIRIS

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Bacula Enterprise

    90%
    2 Ratings

    Datto SIRIS

    N/A
    0 Ratings

    Likelihood to Recommend

    Bacula Systems

    The Bacula Enterprise tool is recommended for use by any companies that need a data backup and recovery solution that is adaptable and scalable, regardless of the size of the data and the company. The installation of the tool will not impact the company's policies and there are great possibilities for integration with the IT environment and tools. A less appropriate scenario is if your company does not have a team with minimal backup experience, but this is remedied by the excellent support offered.
    Read full review

    Datto Inc

    Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
    Read full review

    Pros

    Bacula Systems

    • Bacula has great plugins that work very accurately
    • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
    • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
    • Its ease of use helps in training new support team members
    Read full review

    Datto Inc

    • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
    • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
    • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
    Read full review

    Cons

    Bacula Systems

    • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
    • There is no mobile app to manage backups and restores from smartphones
    • Manual installation is time consuming.
    Read full review

    Datto Inc

    • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
    • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
    • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
    Read full review

    Pricing Details

    Bacula Enterprise

    Starting Price

    Editions & Modules

    Bacula Enterprise editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Datto SIRIS

      Starting Price

      Editions & Modules

      Datto SIRIS editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

        Likelihood to Renew

        Bacula Systems

        Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
        Read full review

        Datto Inc

        I trust the product and service and am satisfied with the direction of the company
        Read full review

        Usability

        Bacula Systems

        This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
        Read full review

        Datto Inc

        Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
        Read full review

        Support Rating

        Bacula Systems

        They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
        Read full review

        Datto Inc

        My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
        Read full review

        In-Person Training

        Bacula Systems

        The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
        Read full review

        Datto Inc

        No answers on this topic

        Implementation Rating

        Bacula Systems

        Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
        Read full review

        Datto Inc

        No answers on this topic

        Alternatives Considered

        Bacula Systems

        I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
        Read full review

        Datto Inc

        Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
        Read full review

        Return on Investment

        Bacula Systems

        • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
        • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
        Read full review

        Datto Inc

        • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
        • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
        Read full review

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