Bacula Enterprise vs. Datto SIRIS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bacula Enterprise
Score 9.8 out of 10
N/A
Bacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.N/A
Datto SIRIS
Score 8.7 out of 10
N/A
Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
Pricing
Bacula EnterpriseDatto SIRIS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bacula EnterpriseDatto SIRIS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDatto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
More Pricing Information
Features
Bacula EnterpriseDatto SIRIS
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Bacula Enterprise
9.3
52 Ratings
13% above category average
Datto SIRIS
8.0
1 Ratings
1% above category average
Universal recovery9.11 Ratings00 Ratings
Instant recovery10.037 Ratings00 Ratings
Recovery verification10.045 Ratings00 Ratings
Business application protection3.02 Ratings00 Ratings
Multiple backup destinations10.050 Ratings00 Ratings
Incremental backup identification10.051 Ratings00 Ratings
Backup to the cloud9.831 Ratings00 Ratings
Deduplication and file compression9.844 Ratings00 Ratings
Snapshots10.039 Ratings00 Ratings
Flexible deployment10.047 Ratings9.01 Ratings
Management dashboard9.249 Ratings00 Ratings
Platform support10.051 Ratings00 Ratings
Retention options9.752 Ratings00 Ratings
Encryption10.041 Ratings7.01 Ratings
Best Alternatives
Bacula EnterpriseDatto SIRIS
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.0 out of 10
Medium-sized Companies
Veeam on IBM Cloud
Veeam on IBM Cloud
Score 9.0 out of 10
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.2 out of 10
Enterprises
Veeam on IBM Cloud
Veeam on IBM Cloud
Score 9.0 out of 10
Zerto
Zerto
Score 8.5 out of 10
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User Ratings
Bacula EnterpriseDatto SIRIS
Likelihood to Recommend
10.0
(52 ratings)
9.0
(32 ratings)
Likelihood to Renew
10.0
(5 ratings)
10.0
(1 ratings)
Usability
9.1
(7 ratings)
10.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(17 ratings)
9.0
(11 ratings)
In-Person Training
9.2
(2 ratings)
-
(0 ratings)
Implementation Rating
9.8
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Bacula EnterpriseDatto SIRIS
Likelihood to Recommend
Bacula Systems
Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
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Kaseya
Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
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Pros
Bacula Systems
  • Bacula has great plugins that work very accurately
  • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
  • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
  • Its ease of use helps in training new support team members
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Kaseya
  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
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Cons
Bacula Systems
  • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
  • There is no mobile app to manage backups and restores from smartphones
  • Manual installation is time consuming.
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Kaseya
  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
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Likelihood to Renew
Bacula Systems
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
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Kaseya
I trust the product and service and am satisfied with the direction of the company
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Usability
Bacula Systems
This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
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Kaseya
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
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Reliability and Availability
Bacula Systems
Bacula Enterprise is always available when we need it, both the backup solution and system support
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Kaseya
No answers on this topic
Performance
Bacula Systems
Operation in the Bacula system has a light and fast interface and reports are generated almost instantly. Perhaps if Bacula is integrated with other solutions it may lose some performance
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Kaseya
No answers on this topic
Support Rating
Bacula Systems
They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
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Kaseya
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
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In-Person Training
Bacula Systems
The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
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Kaseya
No answers on this topic
Implementation Rating
Bacula Systems
Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
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Kaseya
No answers on this topic
Alternatives Considered
Bacula Systems
I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
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Kaseya
Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
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Contract Terms and Pricing Model
Bacula Systems
Regarding contracts, negotiations were extremely accessible and clear in every sales model offered.
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Kaseya
No answers on this topic
Scalability
Bacula Systems
Bacula provides intelligent scalability by expanding backups across multiple environments, data backup, Oracle, virtual machines, Office365, cloud...
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Kaseya
No answers on this topic
Return on Investment
Bacula Systems
  • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
  • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
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Kaseya
  • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
  • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
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ScreenShots