Likelihood to Recommend I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform
Read full review Planday is a wonderful first step in organizing team management, such as mass communication, scheduling, time off requests, and centralized timesheets. I used it for my retail business and found it to be extremely helpful in communication with my team and keeping track of everyone scheduling needs in one place. As we grew, I noticed a need to assign tasks, which would be very helpful for larger companies or businesses with daily tasks that need to assigned to specific team members, departments, or shifts
Read full review Pros I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available. Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices. I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients. Read full review Provides an overview of staffing levels for each team, and the department as a whole. The UI makes it very easy to get a snapshot view of the staffing levels for set time period. Managing absences and arranging for shift swaps are also efficiently handled using Planday. Read full review Cons For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices. Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this. Read full review Holiday functionality - currently under review, new system launching early 2017 which will improve accuracy, calculate balances and deliver a more user friendly experience Payroll reporting - data is not all relevant, could be more flexible Schedule - could be more flexible to show employees consistently working across the group on one schedule Read full review Likelihood to Renew Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
Read full review Usability Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
Read full review Reliability and Availability BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
Read full review Performance have not noticed a slow integration issue using QBO
Read full review Support Rating The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Read full review Implementation Rating Monte and Tyler have been helpful with report assistance I called on recently
Read full review Alternatives Considered I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
Read full review Ultimately Planday is the perfect tool for simple straightforward team time management, communication and scheduling. I would like to see a task management feature added to Planday and perhaps some integration for employee rewards. Planday is leaps and bounds above Quickbooks Time, and
TimeClock Plus but falls behind Deputy only slightly by having less features available. Overall I would recommend Planday to any small business owner with a team of 5-20
Read full review Scalability The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Read full review Return on Investment Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor. From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone. Read full review So much easier to manage than an Excel spreadsheet! The relatively low cost is completely outweighed by the time saved using Planday Read full review ScreenShots BigTime Software Screenshots