What users are saying about
92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
686 Ratings
92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

NetSuite ERP

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
686 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

    Project Management

    7.9

    Bitrix24

    79%

    NetSuite ERP

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 7/7 features

    Task Management

    8.1
    81%
    19 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.6
    76%
    15 Ratings
    N/A
    0 Ratings

    Scheduling

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.6
    76%
    19 Ratings
    N/A
    0 Ratings

    Search

    7.3
    73%
    17 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.3
    83%
    17 Ratings
    N/A
    0 Ratings

    Communication

    7.9

    Bitrix24

    79%

    NetSuite ERP

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Chat

    8.3
    83%
    19 Ratings
    N/A
    0 Ratings

    Notifications

    7.8
    78%
    19 Ratings
    N/A
    0 Ratings

    Discussions

    8.2
    82%
    18 Ratings
    N/A
    0 Ratings

    Surveys

    8.7
    87%
    13 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.6
    76%
    16 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    7.6
    76%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.4
    74%
    11 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    7.9
    79%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    7.8

    Bitrix24

    78%

    NetSuite ERP

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Versioning

    7.6
    76%
    16 Ratings
    N/A
    0 Ratings

    Video files

    7.7
    77%
    14 Ratings
    N/A
    0 Ratings

    Audio files

    7.3
    73%
    13 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.3
    83%
    20 Ratings
    N/A
    0 Ratings

    Access control

    7.6
    76%
    18 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.4
    74%
    16 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    8.3
    83%
    15 Ratings
    N/A
    0 Ratings

    Device sync

    8.3
    83%
    16 Ratings
    N/A
    0 Ratings

    Payroll Management

    Bitrix24

    Feature Set Not Supported
    N/A
    1.5

    NetSuite ERP

    15%
    NetSuite ERP ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    1.3
    13%
    13 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    1.3
    13%
    10 Ratings

    Direct deposit files

    N/A
    0 Ratings
    2.0
    20%
    9 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    1.7
    17%
    8 Ratings

    Reimbursement management

    N/A
    0 Ratings
    1.4
    14%
    10 Ratings

    Customization

    Bitrix24

    Feature Set Not Supported
    N/A
    7.7

    NetSuite ERP

    77%
    NetSuite ERP ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    6.6
    66%
    63 Ratings

    Plug-ins

    N/A
    0 Ratings
    5.5
    55%
    47 Ratings

    Security

    Bitrix24

    Feature Set Not Supported
    N/A
    6.4

    NetSuite ERP

    64%
    NetSuite ERP ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    6.3
    63%
    61 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    6.4
    64%
    79 Ratings

    Reporting & Analytics

    Bitrix24

    Feature Set Not Supported
    N/A
    5.9

    NetSuite ERP

    59%
    NetSuite ERP ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    5.9
    59%
    71 Ratings

    Standard reports

    N/A
    0 Ratings
    5.9
    59%
    70 Ratings

    Custom reports

    N/A
    0 Ratings
    5.8
    58%
    70 Ratings

    General Ledger and Configurable Accounting

    Bitrix24

    Feature Set Not Supported
    N/A
    6.1

    NetSuite ERP

    61%
    NetSuite ERP ranks higher in 11/11 features

    Accounts payable

    N/A
    0 Ratings
    5.8
    58%
    65 Ratings

    Accounts receivable

    N/A
    0 Ratings
    5.7
    57%
    64 Ratings

    Global Financial Support

    N/A
    0 Ratings
    5.6
    56%
    26 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    6.2
    62%
    28 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    4.9
    49%
    30 Ratings

    Localizations

    N/A
    0 Ratings
    6.3
    63%
    22 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    6.6
    66%
    41 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    6.1
    61%
    35 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    6.3
    63%
    35 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    6.2
    62%
    24 Ratings

    Standardized Processes

    N/A
    0 Ratings
    5.5
    55%
    37 Ratings

    Inventory Management

    Bitrix24

    Feature Set Not Supported
    N/A
    5.5

    NetSuite ERP

    55%
    NetSuite ERP ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    6.0
    60%
    47 Ratings

    Automatic reordering

    N/A
    0 Ratings
    5.1
    51%
    28 Ratings

    Location management

    N/A
    0 Ratings
    5.6
    56%
    35 Ratings

    Manufacturing module

    N/A
    0 Ratings
    5.5
    55%
    27 Ratings

    Order Management

    Bitrix24

    Feature Set Not Supported
    N/A
    5.0

    NetSuite ERP

    50%
    NetSuite ERP ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    4.8
    48%
    53 Ratings

    Order entry

    N/A
    0 Ratings
    4.9
    49%
    54 Ratings

    Credit card processing

    N/A
    0 Ratings
    4.1
    41%
    37 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    5.7
    57%
    48 Ratings

    Order Orchestration

    N/A
    0 Ratings
    5.1
    51%
    21 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    5.4
    54%
    27 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    4.8
    48%
    21 Ratings

    Subledger and Financial Process

    Bitrix24

    Feature Set Not Supported
    N/A
    5.2

    NetSuite ERP

    52%
    NetSuite ERP ranks higher in 14/14 features

    Automated Invoice Processing

    N/A
    0 Ratings
    4.6
    46%
    35 Ratings

    Shared Services Payments

    N/A
    0 Ratings
    5.3
    53%
    17 Ratings

    Billings Management

    N/A
    0 Ratings
    5.4
    54%
    30 Ratings

    Customer Receipt Applications

    N/A
    0 Ratings
    5.6
    56%
    29 Ratings

    Customer Collections

    N/A
    0 Ratings
    5.1
    51%
    26 Ratings

    Revenue Recognition

    N/A
    0 Ratings
    5.5
    55%
    35 Ratings

    Cash Management

    N/A
    0 Ratings
    5.7
    57%
    27 Ratings

    Asset Management

    N/A
    0 Ratings
    5.0
    50%
    26 Ratings

    Travel & Expense Management

    N/A
    0 Ratings
    4.7
    47%
    31 Ratings

    Budgetary Control & Encumbrance Accounting

    N/A
    0 Ratings
    5.8
    58%
    27 Ratings

    Period Close

    N/A
    0 Ratings
    5.9
    59%
    35 Ratings

    Transactions Tax

    N/A
    0 Ratings
    5.6
    56%
    28 Ratings

    Subledger Reconciliations

    N/A
    0 Ratings
    5.8
    58%
    24 Ratings

    3rd Party Accounting Systems

    N/A
    0 Ratings
    3.0
    30%
    14 Ratings

    Project Financial Management

    Bitrix24

    Feature Set Not Supported
    N/A
    4.9

    NetSuite ERP

    49%
    NetSuite ERP ranks higher in 12/12 features

    Budgeting and Forecasting

    N/A
    0 Ratings
    5.8
    58%
    26 Ratings

    Project Costing

    N/A
    0 Ratings
    5.4
    54%
    23 Ratings

    Cost Capture

    N/A
    0 Ratings
    5.0
    50%
    22 Ratings

    Capital Project Management

    N/A
    0 Ratings
    5.4
    54%
    14 Ratings

    Customer Invoicing

    N/A
    0 Ratings
    3.8
    38%
    25 Ratings

    Customer Contract Compliance

    N/A
    0 Ratings
    4.4
    44%
    13 Ratings

    Project Revenue Recognition

    N/A
    0 Ratings
    4.0
    40%
    22 Ratings

    Project Financial Performance Analysis

    N/A
    0 Ratings
    4.8
    48%
    23 Ratings

    Project Financials Dashboard

    N/A
    0 Ratings
    5.3
    53%
    24 Ratings

    Real-time Financial Reporting

    N/A
    0 Ratings
    6.2
    62%
    26 Ratings

    Embedded Business Intelligence

    N/A
    0 Ratings
    3.9
    39%
    13 Ratings

    Project Planning Collaboration

    N/A
    0 Ratings
    4.8
    48%
    14 Ratings

    Project Execution Management

    Bitrix24

    Feature Set Not Supported
    N/A
    4.5

    NetSuite ERP

    45%
    NetSuite ERP ranks higher in 15/15 features

    Project Planning and Scheduling

    N/A
    0 Ratings
    4.3
    43%
    14 Ratings

    Project Manager Dashboard

    N/A
    0 Ratings
    4.6
    46%
    14 Ratings

    Resource Manager Dashboard

    N/A
    0 Ratings
    4.7
    47%
    12 Ratings

    Task Insight for Project Managers

    N/A
    0 Ratings
    4.4
    44%
    11 Ratings

    Project Manager Mobile Functionality

    N/A
    0 Ratings
    4.1
    41%
    10 Ratings

    Team Member Task Collaboration

    N/A
    0 Ratings
    4.1
    41%
    12 Ratings

    Team Member Mobile Functionality

    N/A
    0 Ratings
    4.2
    42%
    11 Ratings

    Project Candidate Search

    N/A
    0 Ratings
    4.2
    42%
    8 Ratings

    Project Candidate Comparison and Analysis

    N/A
    0 Ratings
    4.8
    48%
    8 Ratings

    Defineable Resource Pools

    N/A
    0 Ratings
    4.9
    49%
    8 Ratings

    Defineable Resource Pools

    N/A
    0 Ratings
    4.7
    47%
    8 Ratings

    Talent Profiles

    N/A
    0 Ratings
    4.5
    45%
    8 Ratings

    Real-Time Project Reporting

    N/A
    0 Ratings
    5.6
    56%
    13 Ratings

    Absence Management

    N/A
    0 Ratings
    4.3
    43%
    9 Ratings

    Product Lifecycle Management

    N/A
    0 Ratings
    4.4
    44%
    9 Ratings

    Grants Management

    Bitrix24

    Feature Set Not Supported
    N/A
    3.8

    NetSuite ERP

    38%
    NetSuite ERP ranks higher in 4/4 features

    Award Lifecycle Management

    N/A
    0 Ratings
    4.2
    42%
    7 Ratings

    Spending Control

    N/A
    0 Ratings
    3.3
    33%
    9 Ratings

    Indirect Cost Management

    N/A
    0 Ratings
    3.7
    37%
    9 Ratings

    Billing

    N/A
    0 Ratings
    4.2
    42%
    12 Ratings

    Procurement

    Bitrix24

    Feature Set Not Supported
    N/A
    4.1

    NetSuite ERP

    41%
    NetSuite ERP ranks higher in 19/19 features

    Sourcing Team Collaboration

    N/A
    0 Ratings
    3.6
    36%
    12 Ratings

    Sourcing Analysis

    N/A
    0 Ratings
    4.1
    41%
    12 Ratings

    Bids Analyzed and Compared

    N/A
    0 Ratings
    4.2
    42%
    8 Ratings

    Catalog Shopping E-Commerce for Employees

    N/A
    0 Ratings
    3.2
    32%
    7 Ratings

    Contract Authoring

    N/A
    0 Ratings
    3.4
    34%
    10 Ratings

    Contract Compliance Management

    N/A
    0 Ratings
    3.4
    34%
    10 Ratings

    Contract History

    N/A
    0 Ratings
    3.5
    35%
    10 Ratings

    Contract Renewal Automation

    N/A
    0 Ratings
    4.4
    44%
    8 Ratings

    Contract Repository

    N/A
    0 Ratings
    4.3
    43%
    8 Ratings

    Contract Standardization and Enforcement

    N/A
    0 Ratings
    4.2
    42%
    8 Ratings

    Electronic Signatures

    N/A
    0 Ratings
    4.8
    48%
    10 Ratings

    Invoice Automated Matching

    N/A
    0 Ratings
    4.7
    47%
    11 Ratings

    Purchasing Risk and Compliance Management

    N/A
    0 Ratings
    4.8
    48%
    10 Ratings

    Requisitions-to-Purchase Orders Integrated

    N/A
    0 Ratings
    4.7
    47%
    13 Ratings

    Spend Compliance Management

    N/A
    0 Ratings
    4.2
    42%
    12 Ratings

    Supplier Assessment

    N/A
    0 Ratings
    4.3
    43%
    9 Ratings

    Supplier Communication and Collaboration

    N/A
    0 Ratings
    3.5
    35%
    11 Ratings

    Supplier Management

    N/A
    0 Ratings
    4.3
    43%
    12 Ratings

    Supplier Portal

    N/A
    0 Ratings
    4.2
    42%
    8 Ratings

    Risk Management

    Bitrix24

    Feature Set Not Supported
    N/A
    4.0

    NetSuite ERP

    40%
    NetSuite ERP ranks higher in 9/9 features

    Risk Repository

    N/A
    0 Ratings
    4.1
    41%
    8 Ratings

    Control Management

    N/A
    0 Ratings
    3.4
    34%
    11 Ratings

    Control Mapping

    N/A
    0 Ratings
    3.4
    34%
    9 Ratings

    Control Efficiency Assessments

    N/A
    0 Ratings
    4.2
    42%
    7 Ratings

    Automated Control Assessments

    N/A
    0 Ratings
    4.2
    42%
    7 Ratings

    Assessment Capture

    N/A
    0 Ratings
    4.3
    43%
    7 Ratings

    Issue Detection

    N/A
    0 Ratings
    4.2
    42%
    8 Ratings

    Automatic Notification

    N/A
    0 Ratings
    4.3
    43%
    9 Ratings

    Remediation and Certification

    N/A
    0 Ratings
    4.3
    43%
    8 Ratings

    Logistics

    Bitrix24

    Feature Set Not Supported
    N/A
    3.1

    NetSuite ERP

    31%
    NetSuite ERP ranks higher in 13/13 features

    Transportation Planning and Optimization

    N/A
    0 Ratings
    3.3
    33%
    9 Ratings

    Transportation Sourcing Management

    N/A
    0 Ratings
    3.3
    33%
    9 Ratings

    Transportation Process Integration

    N/A
    0 Ratings
    3.3
    33%
    9 Ratings

    Transportation Execution Management

    N/A
    0 Ratings
    3.3
    33%
    8 Ratings

    Freight Payment Automation

    N/A
    0 Ratings
    3.3
    33%
    9 Ratings

    Trade Management

    N/A
    0 Ratings
    3.3
    33%
    8 Ratings

    Trade Regulatory Compliance Management

    N/A
    0 Ratings
    3.3
    33%
    6 Ratings

    Customs Entry Management

    N/A
    0 Ratings
    1.7
    17%
    8 Ratings

    Customs Document Management

    N/A
    0 Ratings
    1.7
    17%
    8 Ratings

    Customs Document Collaboration

    N/A
    0 Ratings
    1.7
    17%
    8 Ratings

    Fulfillment Management

    N/A
    0 Ratings
    4.1
    41%
    13 Ratings

    Inventory Visibility

    N/A
    0 Ratings
    4.5
    45%
    15 Ratings

    Warehouse Workforce Management

    N/A
    0 Ratings
    2.9
    29%
    11 Ratings

    Manufacturing

    Bitrix24

    Feature Set Not Supported
    N/A
    4.6

    NetSuite ERP

    46%
    NetSuite ERP ranks higher in 9/9 features

    Production Process Design

    N/A
    0 Ratings
    4.7
    47%
    12 Ratings

    Supply Chain Business Flows

    N/A
    0 Ratings
    4.6
    46%
    13 Ratings

    Production Management

    N/A
    0 Ratings
    4.9
    49%
    14 Ratings

    Contracted Manufacturing Management

    N/A
    0 Ratings
    4.5
    45%
    12 Ratings

    Configuration Management

    N/A
    0 Ratings
    4.5
    45%
    10 Ratings

    Work Definition

    N/A
    0 Ratings
    4.7
    47%
    14 Ratings

    Work Execution

    N/A
    0 Ratings
    4.4
    44%
    12 Ratings

    Advanced Fulfillment

    N/A
    0 Ratings
    4.7
    47%
    11 Ratings

    Manufacturing Costs

    N/A
    0 Ratings
    4.5
    45%
    14 Ratings

    Supply Chain

    Bitrix24

    Feature Set Not Supported
    N/A
    4.5

    NetSuite ERP

    45%
    NetSuite ERP ranks higher in 4/4 features

    Forecasting

    N/A
    0 Ratings
    4.2
    42%
    17 Ratings

    Inventory Planning

    N/A
    0 Ratings
    4.2
    42%
    18 Ratings

    Multi-tier Supply Chain Planning

    N/A
    0 Ratings
    4.9
    49%
    12 Ratings

    Performance Monitoring

    N/A
    0 Ratings
    4.7
    47%
    14 Ratings

    Product Lifecycle Management

    Bitrix24

    Feature Set Not Supported
    N/A
    3.8

    NetSuite ERP

    38%
    NetSuite ERP ranks higher in 7/7 features

    Ideation Management

    N/A
    0 Ratings
    4.2
    42%
    9 Ratings

    Requirements Management

    N/A
    0 Ratings
    3.9
    39%
    8 Ratings

    Proposal Management

    N/A
    0 Ratings
    3.1
    31%
    10 Ratings

    Innovation Portfolio Management

    N/A
    0 Ratings
    3.7
    37%
    9 Ratings

    Product Master Data Management

    N/A
    0 Ratings
    4.1
    41%
    9 Ratings

    Vendor Portal

    N/A
    0 Ratings
    3.9
    39%
    11 Ratings

    Project Portfolio Management

    N/A
    0 Ratings
    3.6
    36%
    8 Ratings

    Attribute Ratings

    • Bitrix24 is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • NetSuite ERP is rated higher in 1 area: Usability

    Likelihood to Recommend

    7.9

    Bitrix24

    79%
    20 Ratings
    6.9

    NetSuite ERP

    69%
    130 Ratings

    Likelihood to Renew

    Bitrix24

    N/A
    0 Ratings
    8.5

    NetSuite ERP

    85%
    34 Ratings

    Usability

    7.9

    Bitrix24

    79%
    7 Ratings
    8.0

    NetSuite ERP

    80%
    17 Ratings

    Availability

    Bitrix24

    N/A
    0 Ratings
    9.4

    NetSuite ERP

    94%
    26 Ratings

    Performance

    Bitrix24

    N/A
    0 Ratings
    7.7

    NetSuite ERP

    77%
    24 Ratings

    Support Rating

    8.0

    Bitrix24

    80%
    7 Ratings
    6.8

    NetSuite ERP

    68%
    31 Ratings

    In-Person Training

    Bitrix24

    N/A
    0 Ratings
    7.3

    NetSuite ERP

    73%
    2 Ratings

    Online Training

    Bitrix24

    N/A
    0 Ratings
    7.8

    NetSuite ERP

    78%
    9 Ratings

    Implementation Rating

    Bitrix24

    N/A
    0 Ratings
    6.8

    NetSuite ERP

    68%
    27 Ratings

    Configurability

    Bitrix24

    N/A
    0 Ratings
    9.0

    NetSuite ERP

    90%
    1 Rating

    Ease of integration

    Bitrix24

    N/A
    0 Ratings
    9.0

    NetSuite ERP

    90%
    1 Rating

    Product Scalability

    Bitrix24

    N/A
    0 Ratings
    8.4

    NetSuite ERP

    84%
    5 Ratings

    Likelihood to Recommend

    Bitrix24

    One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
    Read full review

    NetSuite

    NetSuite helps us a lot in managing the expenses we have in our organization. For example, if we do not have the purchase requisition / purchase order in the system, we wont be able to track our expenses. So it really helps us a lot in this scenario. Can't say anything less appropriate for NetSuite aside from being slow when entering or saving the task we have in NetSuite. All in all we love to use it for monitoring expenses.
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    Pros

    Bitrix24

    • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
    • The ability to write letters directly from the system with the help of a binding for working mail.
    • The presence of an application for Android. This helps to get access anywhere.
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    NetSuite

    • Integration. From Accounting to ERP to CRM, I don't imagine there is much NetSuite can't handle. For a small to medium sized business, and ever for many large organizations, I believe it is entirely possible to put all of the corporate system 'eggs' into one basket - that is on the NetSuite platform.
    • Architecture. The back-end database and inner workings of the NetSuite platform, I would describe as 'different.' Not necessarily better and definitely not worse. However, working in the data is different and maybe not as traditional as when working with a traditional relational database. Because of this, it does take a little bit of getting used to. However, once you are 'used to' it - the ease and simplicity of the back end is a beautiful thing and makes extracting and working with data, again once you cross the learning curve, something to be desired. Took me a few months to get the hang of things, but now, I couldn't imagine a more productive system.
    • Performance. While not lighting fast compared to some on-premise tools, the performance of the NetSuite platform is better that adequate and is quite useable on a day-to-day basis.
    • Consultants. We have had great success working with implementation specialists and consultants directly at Oracle. They are highly knowledgeable and easy to work with. I would highly recommend the native teams for implementation success.
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    Cons

    Bitrix24

    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
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    NetSuite

    • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
    • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
    • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
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    Pricing Details

    Bitrix24

    Starting Price

    $49 per month 5 Users

    Editions & Modules

    Bitrix24 editions and modules pricing
    EditionModules
    BASIC$49.001
    STANDARD$99.002
    PROFESSIONAL$199.003
    Enterprise$399.004
    Enterprise 250$399.005
    Enterprise 500$639.006
    Enterprise 1000$799.007

    Footnotes

    1. per month 5 Users
    2. per month 50 Users
    3. per month 100 Users
    4. per month 250 Users
    5. per month 250 Users
    6. per month 500 Users
    7. per month 1000 Users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Price per month when paying for 1 year.

    NetSuite ERP

    Starting Price

    Editions & Modules

    NetSuite ERP editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users.

      Likelihood to Renew

      Bitrix24

      No answers on this topic

      NetSuite

      I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
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      Usability

      Bitrix24

      This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
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      NetSuite

      I give Netsuite [CRM] a value of 8 because it's very user friendly IF the user is properly trained and is dedicated to using the system as the administrator and company has intended. There are few items such as overall navigation that could be better but really that's splitting hairs as with any CRM, nothing's perfect.
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      Reliability and Availability

      Bitrix24

      No answers on this topic

      NetSuite

      It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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      Performance

      Bitrix24

      No answers on this topic

      NetSuite

      Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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      Support Rating

      Bitrix24

      It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
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      NetSuite

      The high technical support is closer to a 9: they are very responsive and provide great examples for you to be able to replicate and resolve any scripting issue. The general support is about an 8: they address the issues relatively quickly and provide appropriate feedback although too often quoting NetSuite Support documents instead of providing relevant examples. For product enhancement issues it's a 5: very little feedback on when or whether they will happen.
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      In-Person Training

      Bitrix24

      No answers on this topic

      NetSuite

      I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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      Online Training

      Bitrix24

      No answers on this topic

      NetSuite

      Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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      Implementation Rating

      Bitrix24

      No answers on this topic

      NetSuite

      Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

      Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
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      Alternatives Considered

      Bitrix24

      We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
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      NetSuite

      I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
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      Scalability

      Bitrix24

      No answers on this topic

      NetSuite

      We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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      Return on Investment

      Bitrix24

      • It definitely has a positive impact as it helps with collaboration and improves data health.
      • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
      • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
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      NetSuite

      • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
      • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
      • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
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