What users are saying about
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60 Ratings
427 Ratings

Bitrix24

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60 Ratings
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Score 7.9 out of 100
427 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Sanjit Mandal | TrustRadius Reviewer

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Bitrix24
7.5
NetSuite ERP
Task Management
Bitrix24
7.9
NetSuite ERP
Gantt Charts
Bitrix24
7.5
NetSuite ERP
Scheduling
Bitrix24
7.3
NetSuite ERP
Workflow Automation
Bitrix24
7.7
NetSuite ERP
Mobile Access
Bitrix24
6.9
NetSuite ERP
Search
Bitrix24
7.3
NetSuite ERP
Visual planning tools
Bitrix24
7.7
NetSuite ERP

Communication

Bitrix24
7.6
NetSuite ERP
Chat
Bitrix24
7.6
NetSuite ERP
Notifications
Bitrix24
7.5
NetSuite ERP
Discussions
Bitrix24
7.9
NetSuite ERP
Surveys
Bitrix24
8.3
NetSuite ERP
Internal knowledgebase
Bitrix24
7.5
NetSuite ERP
Integrates with GoToMeeting
Bitrix24
7.0
NetSuite ERP
Integrates with Gmail and Google Hangouts
Bitrix24
7.1
NetSuite ERP
Integrates with Outlook
Bitrix24
7.4
NetSuite ERP

File Sharing & Management

Bitrix24
7.6
NetSuite ERP
Versioning
Bitrix24
7.5
NetSuite ERP
Video files
Bitrix24
7.1
NetSuite ERP
Audio files
Bitrix24
7.5
NetSuite ERP
Document collaboration
Bitrix24
7.9
NetSuite ERP
Access control
Bitrix24
7.6
NetSuite ERP
Advanced security features
Bitrix24
7.3
NetSuite ERP
Integrates with Google Drive
Bitrix24
7.9
NetSuite ERP
Device sync
Bitrix24
8.0
NetSuite ERP

Payroll Management

Bitrix24
NetSuite ERP
6.9
Pay calculation
Bitrix24
NetSuite ERP
5.6
Benefit plan administration
Bitrix24
NetSuite ERP
5.5
Direct deposit files
Bitrix24
NetSuite ERP
6.3
Salary revision and increment management
Bitrix24
NetSuite ERP
9.0
Reimbursement management
Bitrix24
NetSuite ERP
7.9

Customization

Bitrix24
NetSuite ERP
7.3
API for custom integration
Bitrix24
NetSuite ERP
7.5
Plug-ins
Bitrix24
NetSuite ERP
7.1

Security

Bitrix24
NetSuite ERP
7.9
Single sign-on capability
Bitrix24
NetSuite ERP
8.3
Role-based user permissions
Bitrix24
NetSuite ERP
7.6

Reporting & Analytics

Bitrix24
NetSuite ERP
7.6
Dashboards
Bitrix24
NetSuite ERP
7.9
Standard reports
Bitrix24
NetSuite ERP
7.6
Custom reports
Bitrix24
NetSuite ERP
7.3

General Ledger and Configurable Accounting

Bitrix24
NetSuite ERP
7.2
Accounts payable
Bitrix24
NetSuite ERP
7.8
Accounts receivable
Bitrix24
NetSuite ERP
7.9
Global Financial Support
Bitrix24
NetSuite ERP
8.1
Primary and Secondary Ledgers
Bitrix24
NetSuite ERP
8.3
Intercompany Accounting
Bitrix24
NetSuite ERP
7.7
Localizations
Bitrix24
NetSuite ERP
8.6
Journals and Reconciliations
Bitrix24
NetSuite ERP
7.9
Enterprise Accounting
Bitrix24
NetSuite ERP
8.2
Configurable Accounting
Bitrix24
NetSuite ERP
8.1
Centralized Rules Framework
Bitrix24
NetSuite ERP
7.7
Standardized Processes
Bitrix24
NetSuite ERP
7.0

Inventory Management

Bitrix24
NetSuite ERP
7.0
Inventory tracking
Bitrix24
NetSuite ERP
7.0
Automatic reordering
Bitrix24
NetSuite ERP
7.3
Location management
Bitrix24
NetSuite ERP
7.3
Manufacturing module
Bitrix24
NetSuite ERP
6.6

Order Management

Bitrix24
NetSuite ERP
7.2
Pricing
Bitrix24
NetSuite ERP
7.5
Order entry
Bitrix24
NetSuite ERP
7.2
Credit card processing
Bitrix24
NetSuite ERP
6.4
Cost of goods sold
Bitrix24
NetSuite ERP
7.9
Order Orchestration
Bitrix24
NetSuite ERP
7.1
End-to-end order visibility
Bitrix24
NetSuite ERP
7.6
Order exception Resolution
Bitrix24
NetSuite ERP
6.8

Subledger and Financial Process

Bitrix24
NetSuite ERP
7.2
Automated Invoice Processing
Bitrix24
NetSuite ERP
6.7
Shared Services Payments
Bitrix24
NetSuite ERP
7.7
Billings Management
Bitrix24
NetSuite ERP
6.9
Customer Receipt Applications
Bitrix24
NetSuite ERP
6.8
Customer Collections
Bitrix24
NetSuite ERP
7.9
Revenue Recognition
Bitrix24
NetSuite ERP
7.5
Cash Management
Bitrix24
NetSuite ERP
7.2
Asset Management
Bitrix24
NetSuite ERP
7.2
Travel & Expense Management
Bitrix24
NetSuite ERP
7.0
Budgetary Control & Encumbrance Accounting
Bitrix24
NetSuite ERP
7.0
Period Close
Bitrix24
NetSuite ERP
7.3
Transactions Tax
Bitrix24
NetSuite ERP
7.0
Subledger Reconciliations
Bitrix24
NetSuite ERP
7.2
3rd Party Accounting Systems
Bitrix24
NetSuite ERP
7.2

Project Financial Management

Bitrix24
NetSuite ERP
6.9
Budgeting and Forecasting
Bitrix24
NetSuite ERP
7.0
Project Costing
Bitrix24
NetSuite ERP
7.0
Cost Capture
Bitrix24
NetSuite ERP
7.1
Capital Project Management
Bitrix24
NetSuite ERP
8.2
Customer Invoicing
Bitrix24
NetSuite ERP
6.7
Customer Contract Compliance
Bitrix24
NetSuite ERP
6.8
Project Revenue Recognition
Bitrix24
NetSuite ERP
6.0
Project Financial Performance Analysis
Bitrix24
NetSuite ERP
6.6
Project Financials Dashboard
Bitrix24
NetSuite ERP
6.8
Real-time Financial Reporting
Bitrix24
NetSuite ERP
7.6
Embedded Business Intelligence
Bitrix24
NetSuite ERP
6.3
Project Planning Collaboration
Bitrix24
NetSuite ERP
6.7

Project Execution Management

Bitrix24
NetSuite ERP
7.6
Project Planning and Scheduling
Bitrix24
NetSuite ERP
6.9
Project Manager Dashboard
Bitrix24
NetSuite ERP
7.0
Resource Manager Dashboard
Bitrix24
NetSuite ERP
7.4
Task Insight for Project Managers
Bitrix24
NetSuite ERP
7.8
Project Manager Mobile Functionality
Bitrix24
NetSuite ERP
7.5
Team Member Task Collaboration
Bitrix24
NetSuite ERP
7.5
Team Member Mobile Functionality
Bitrix24
NetSuite ERP
7.3
Project Candidate Search
Bitrix24
NetSuite ERP
7.7
Project Candidate Comparison and Analysis
Bitrix24
NetSuite ERP
7.7
Defineable Resource Pools
Bitrix24
NetSuite ERP
8.3
Defineable Resource Pools
Bitrix24
NetSuite ERP
8.1
Talent Profiles
Bitrix24
NetSuite ERP
7.2
Real-Time Project Reporting
Bitrix24
NetSuite ERP
8.5
Absence Management
Bitrix24
NetSuite ERP
7.6
Product Lifecycle Management
Bitrix24
NetSuite ERP
7.8

Grants Management

Bitrix24
NetSuite ERP
7.6
Award Lifecycle Management
Bitrix24
NetSuite ERP
7.1
Spending Control
Bitrix24
NetSuite ERP
7.4
Indirect Cost Management
Bitrix24
NetSuite ERP
8.2
Billing
Bitrix24
NetSuite ERP
7.5

Procurement

Bitrix24
NetSuite ERP
7.8
Sourcing Team Collaboration
Bitrix24
NetSuite ERP
7.3
Sourcing Analysis
Bitrix24
NetSuite ERP
6.2
Bids Analyzed and Compared
Bitrix24
NetSuite ERP
7.6
Catalog Shopping E-Commerce for Employees
Bitrix24
NetSuite ERP
7.2
Contract Authoring
Bitrix24
NetSuite ERP
7.4
Contract Compliance Management
Bitrix24
NetSuite ERP
7.9
Contract History
Bitrix24
NetSuite ERP
8.2
Contract Renewal Automation
Bitrix24
NetSuite ERP
8.4
Contract Repository
Bitrix24
NetSuite ERP
7.9
Contract Standardization and Enforcement
Bitrix24
NetSuite ERP
7.9
Electronic Signatures
Bitrix24
NetSuite ERP
8.3
Invoice Automated Matching
Bitrix24
NetSuite ERP
7.5
Purchasing Risk and Compliance Management
Bitrix24
NetSuite ERP
7.5
Requisitions-to-Purchase Orders Integrated
Bitrix24
NetSuite ERP
7.9
Spend Compliance Management
Bitrix24
NetSuite ERP
7.6
Supplier Assessment
Bitrix24
NetSuite ERP
8.3
Supplier Communication and Collaboration
Bitrix24
NetSuite ERP
8.1
Supplier Management
Bitrix24
NetSuite ERP
8.4
Supplier Portal
Bitrix24
NetSuite ERP
7.8

Risk Management

Bitrix24
NetSuite ERP
7.9
Risk Repository
Bitrix24
NetSuite ERP
7.3
Control Management
Bitrix24
NetSuite ERP
7.6
Control Mapping
Bitrix24
NetSuite ERP
7.9
Control Efficiency Assessments
Bitrix24
NetSuite ERP
7.9
Automated Control Assessments
Bitrix24
NetSuite ERP
8.2
Assessment Capture
Bitrix24
NetSuite ERP
8.6
Issue Detection
Bitrix24
NetSuite ERP
8.1
Automatic Notification
Bitrix24
NetSuite ERP
8.1
Remediation and Certification
Bitrix24
NetSuite ERP
7.9

Logistics

Bitrix24
NetSuite ERP
7.1
Transportation Planning and Optimization
Bitrix24
NetSuite ERP
6.6
Transportation Sourcing Management
Bitrix24
NetSuite ERP
7.2
Transportation Process Integration
Bitrix24
NetSuite ERP
7.6
Transportation Execution Management
Bitrix24
NetSuite ERP
7.1
Freight Payment Automation
Bitrix24
NetSuite ERP
7.1
Trade Management
Bitrix24
NetSuite ERP
6.6
Trade Regulatory Compliance Management
Bitrix24
NetSuite ERP
7.9
Customs Entry Management
Bitrix24
NetSuite ERP
7.1
Customs Document Management
Bitrix24
NetSuite ERP
6.9
Customs Document Collaboration
Bitrix24
NetSuite ERP
7.0
Fulfillment Management
Bitrix24
NetSuite ERP
7.6
Inventory Visibility
Bitrix24
NetSuite ERP
7.3
Warehouse Workforce Management
Bitrix24
NetSuite ERP
6.7

Manufacturing

Bitrix24
NetSuite ERP
6.4
Production Process Design
Bitrix24
NetSuite ERP
6.9
Supply Chain Business Flows
Bitrix24
NetSuite ERP
6.2
Production Management
Bitrix24
NetSuite ERP
6.2
Contracted Manufacturing Management
Bitrix24
NetSuite ERP
6.1
Configuration Management
Bitrix24
NetSuite ERP
6.9
Work Definition
Bitrix24
NetSuite ERP
6.3
Work Execution
Bitrix24
NetSuite ERP
6.1
Advanced Fulfillment
Bitrix24
NetSuite ERP
6.6
Manufacturing Costs
Bitrix24
NetSuite ERP
6.2

Supply Chain

Bitrix24
NetSuite ERP
7.1
Forecasting
Bitrix24
NetSuite ERP
7.2
Inventory Planning
Bitrix24
NetSuite ERP
6.9
Multi-tier Supply Chain Planning
Bitrix24
NetSuite ERP
7.3
Performance Monitoring
Bitrix24
NetSuite ERP
7.1

Product Lifecycle Management

Bitrix24
NetSuite ERP
6.8
Ideation Management
Bitrix24
NetSuite ERP
6.8
Requirements Management
Bitrix24
NetSuite ERP
7.2
Proposal Management
Bitrix24
NetSuite ERP
5.3
Innovation Portfolio Management
Bitrix24
NetSuite ERP
6.9
Product Master Data Management
Bitrix24
NetSuite ERP
6.9
Vendor Portal
Bitrix24
NetSuite ERP
7.3
Project Portfolio Management
Bitrix24
NetSuite ERP
7.2

Pros

Bitrix24

  • The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
  • When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
  • It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
  • Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
  • It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
  • In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.
Susan Everett | TrustRadius Reviewer

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Likelihood to Renew

Bitrix24

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Usability

Bitrix24

Bitrix24 7.7
Based on 10 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Lee holter | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Reliability and Availability

Bitrix24

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Performance

Bitrix24

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Support Rating

Bitrix24

Bitrix24 7.7
Based on 10 answers
The support offered by Bitrix24 is quite good; they also have a help center on their website that explains in detail each section of the tool and in many cases they include videos that provide a lot of valuable information. Perhaps if they could improve their service time for tickets, development would be great.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

In-Person Training

Bitrix24

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Online Training

Bitrix24

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bitrix24

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bitrix24

The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Oleg Galimov | TrustRadius Reviewer

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Scalability

Bitrix24

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitrix24 Editions & Modules

On-premise Edition
Bitrix24.CRM$1,341
BusinessStarting at $2,691
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. per month
    Additional Pricing Details

    NetSuite ERP

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    NetSuite ERP Editions & Modules

    Edition
    Base License$9991
    Access Cost$992
    1. per month
    2. per user per month
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Bitrix24
    7.6
    NetSuite ERP
    6.5

    Likelihood to Renew

    Bitrix24
    NetSuite ERP
    8.0

    Usability

    Bitrix24
    7.7
    NetSuite ERP
    9.0

    Reliability and Availability

    Bitrix24
    NetSuite ERP
    9.4

    Performance

    Bitrix24
    NetSuite ERP
    7.7

    Support Rating

    Bitrix24
    7.7
    NetSuite ERP
    1.0

    In-Person Training

    Bitrix24
    NetSuite ERP
    7.3

    Online Training

    Bitrix24
    NetSuite ERP
    8.0

    Implementation Rating

    Bitrix24
    NetSuite ERP
    7.3

    Scalability

    Bitrix24
    NetSuite ERP
    8.4

    Add comparison