Brightcove vs. Dubb - Video Communication Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightcove
Score 8.2 out of 10
N/A
Brightcove Video is a video hosting and publishing solution. The company also provides a cloud media processing product called Zencoder.N/A
Dubb - Video Communication Platform
Score 9.2 out of 10
N/A
Dubb is a video communication platform that offers business users a platform to send personalized, trackable videos. Based in Los Angeles, the company was founded by technologists with specialties in marketing automation, artificial intelligence, and machine learning. The Dubb platform features a mobile app, Outlook Add-In, website, Slack app, and Chrome Extension (with integrations to LinkedIn, Gmail, and more). The company was built on the premise that everyone should have the ability to share…
$10
per user
Pricing
BrightcoveDubb - Video Communication Platform
Editions & Modules
No answers on this topic
Support
$10/mo
per user
Sales/Marketing Pro
$40/mo
per user
Pro Plus
$100/mo
per user
Offerings
Pricing Offerings
BrightcoveDubb - Video Communication Platform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BrightcoveDubb - Video Communication Platform
Top Pros
Top Cons
User Ratings
BrightcoveDubb - Video Communication Platform
Likelihood to Recommend
8.0
(16 ratings)
8.9
(48 ratings)
Likelihood to Renew
9.0
(13 ratings)
9.1
(1 ratings)
Usability
9.0
(1 ratings)
8.6
(14 ratings)
Support Rating
4.0
(4 ratings)
9.3
(15 ratings)
User Testimonials
BrightcoveDubb - Video Communication Platform
Likelihood to Recommend
Brightcove
It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
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Dubb
I believe Dubb is well suited for any scenario where video is appropriate and I can't think of an industry where video isn't applicable. While we primarily use Dubb to facilitate our activities as an independent sales representative, we also use it to create training videos and share information internally.
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Pros
Brightcove
  • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
  • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
  • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
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Dubb
  • Very simple to use. When I'm considering a new tool, it has to make my day easier. Not add frustration to my day.
  • Includes personal branding in multiple places.
  • I really like the Presets. Before I realized presets were an option, I was spending an additional time adding CTAs. Now I have presets for each category. And I can add specific videos to each preset.
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Cons
Brightcove
  • The code for customizing the video player can be made easier, I think it still uses BEML code.
  • Easily accessible ready made code will help users like me to implement a cool looking player.
  • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
  • Again if I could work with someone to price for small, medium and large businesses that would be great.
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Dubb
  • Editing is a little confusing with trimming the beginning and ending
  • The video in the text has an arrow on the picture, but it does not open the video unless you click on the bottom, which is confusing for most people
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Likelihood to Renew
Brightcove
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
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Dubb
It's our favorite tool. It continues to get better. It gives us the opportunity to make a passive income for an outstanding product. It makes marketing fun and much easier since talking is much easier and more enjoyable than writing is. Plus the open rate is through the roof. In a world that has become almost completely virtual, it allows us to give a personal, in-person touch.
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Usability
Brightcove
Very usable! I don't see any major flaws
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Dubb
In 1987 I fell 3 stories and was in rehabilitation and surgeries for 2 years. I broke my arm and type with one finger on my right hand. I love that I can do so much with a video quickly than I can with typing. I still type plenty, however, if I can launch DUbb and record a video I will if I have a choice. Easy to use and makes a huge difference in my life. It's the one solution that has made the most impact on my life as far as my business is concerned
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Support Rating
Brightcove
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
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Dubb
They have three webinars a week for onboarding and Q&A purposes! They have a very active Facebook group, they are very active on email sending quality content for the growth of your initiatives. Only for support, I would get started all over with them
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Alternatives Considered
Brightcove
Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
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Dubb
Can't recall if Bonboro was the name but I don't think they're still around. They platform looked like something for children, like a play app. It was not professional so I did not risk even testing it. Dubb's reviews were from solid entrepreneurs not idiots.
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Return on Investment
Brightcove
  • Again, there has been a huge cost savings which significantly improved our ROI
  • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
  • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
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Dubb
  • We did not purchase Dubb - Video Communication Platform with a specific ROI in mind. However, the oohs and ahs and anecdotal evidence we have says we can further maximize it and we are standing apart from our competition
  • by suggesting this easy to use communication method, our clients are thrilled we present cutting edge ideas to them
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