What users are saying about
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Top Rated
183 Ratings
Top Rated
21 Ratings

Bullhorn ATS & CRM

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Top Rated
183 Ratings
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Score 7.4 out of 100
Top Rated
21 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Freshteam ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

6.8

Bullhorn ATS & CRM

68%
8.2

Freshteam

82%
Freshteam ranks higher in 14/15 features

Job Requisition Management

7.1
71%
55 Ratings
8.0
80%
11 Ratings

Company Website Posting

6.5
65%
47 Ratings
7.7
77%
9 Ratings

Publish to Social Media

7.5
75%
23 Ratings
7.4
74%
5 Ratings

Job Search Site Posting

6.3
63%
28 Ratings
8.4
84%
9 Ratings

Customized Application Form

5.8
58%
38 Ratings
8.3
83%
10 Ratings

Resume Management

7.4
74%
56 Ratings
8.8
88%
10 Ratings

Duplicate Candidate Prevention

6.4
64%
53 Ratings
8.1
81%
10 Ratings

Candidate Search

7.2
72%
56 Ratings
7.8
78%
10 Ratings

Applicant Tracking

7.5
75%
56 Ratings
8.6
86%
11 Ratings

Collaboration

6.6
66%
51 Ratings
8.7
87%
10 Ratings

Task Creation and Delegation

6.9
69%
50 Ratings
8.5
85%
9 Ratings

Email Templates

7.0
70%
53 Ratings
8.4
84%
10 Ratings

User Permissions

6.6
66%
47 Ratings
7.9
79%
11 Ratings

Notifications and Alerts

6.5
65%
50 Ratings
7.7
77%
11 Ratings

Reporting

6.5
65%
50 Ratings
8.7
87%
10 Ratings

Attribute Ratings

  • Freshteam is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Bullhorn ATS & CRM

70%
78 Ratings
8.5

Freshteam

85%
12 Ratings

Likelihood to Renew

5.0

Bullhorn ATS & CRM

50%
13 Ratings

Freshteam

N/A
0 Ratings

Usability

6.7

Bullhorn ATS & CRM

67%
6 Ratings

Freshteam

N/A
0 Ratings

Support Rating

1.2

Bullhorn ATS & CRM

12%
20 Ratings

Freshteam

N/A
0 Ratings

Likelihood to Recommend

Bullhorn

Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
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Freshworks Inc

Freshteam is much less expensive than other ATSs - we've recently switched to Greenhouse which is more than ten times as expensive. It seems like a good starter ATS for small startups and the automation may be useful for teams without dedicated HR support. I suspect that many companies will grow out of it the way we did.
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Pros

Bullhorn

  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
Read full review

Freshworks Inc

  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
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Cons

Bullhorn

  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
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Freshworks Inc

  • Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
  • Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
  • Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
  • We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.
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Pricing Details

Bullhorn ATS & CRM

Starting Price

$99 per month per user

Editions & Modules

Bullhorn ATS & CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Contact Bullhorn for pricing information

    Freshteam

    Starting Price

    $0 per month

    Editions & Modules

    Freshteam editions and modules pricing
    EditionModules
    Free0 (upto 50 employees)1
    Growth$59 platform fee + $1 per employee2
    Pro$99 platform fee + $2 per employee3
    Enterprise$169 platform fee + $4 per employee4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Bullhorn

    We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
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    Freshworks Inc

    No answers on this topic

    Usability

    Bullhorn

    It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
    Read full review

    Freshworks Inc

    No answers on this topic

    Support Rating

    Bullhorn

    It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
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    Freshworks Inc

    No answers on this topic

    Alternatives Considered

    Bullhorn

    Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
    Read full review

    Freshworks Inc

    Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
    Read full review

    Return on Investment

    Bullhorn

    • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
    • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
    Read full review

    Freshworks Inc

    • Increased number of interns we're able to hire which has really helped move the needle on special projects.
    • Decreased costs - we're using the free version.
    Read full review

    Screenshots

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