What users are saying about
177 Ratings
2 Ratings
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Score 10 out of 100
177 Ratings
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Score 6.8 out of 100

Feature Set Ratings

  • CenterPoint Payroll ranks higher in 1 feature set: Payroll Management

Payroll Management

10.0

CenterPoint Payroll

100%
7.3

Paylocity

73%
CenterPoint Payroll ranks higher in 5/7 features

Pay calculation

10.0
100%
1 Rating
7.6
76%
50 Ratings

Benefit plan administration

10.0
100%
1 Rating
7.6
76%
34 Ratings

Direct deposit files

10.0
100%
1 Rating
8.3
83%
47 Ratings

Salary revision and increment management

10.0
100%
1 Rating
7.3
73%
37 Ratings

Reimbursement management

10.0
100%
1 Rating
7.4
74%
21 Ratings

Support for external payroll vendors

N/A
0 Ratings
5.8
58%
27 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
7.3
73%
11 Ratings

Human Resource Management

CenterPoint Payroll

Feature Set Not Supported
N/A
6.8

Paylocity

68%
Paylocity ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
6.4
64%
43 Ratings

Employment history

N/A
0 Ratings
7.2
72%
41 Ratings

Job profiles and administration

N/A
0 Ratings
7.6
76%
37 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
6.7
67%
40 Ratings

Organizational charting

N/A
0 Ratings
6.3
63%
40 Ratings

Organization and location management

N/A
0 Ratings
6.2
62%
39 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.3
73%
29 Ratings

Leave and Attendance Management

CenterPoint Payroll

Feature Set Not Supported
N/A
6.8

Paylocity

68%
Paylocity ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
7.8
78%
40 Ratings

Balance details

N/A
0 Ratings
6.2
62%
42 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
6.4
64%
32 Ratings

Employee Self Service

CenterPoint Payroll

Feature Set Not Supported
N/A
8.1

Paylocity

81%
Paylocity ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.0
80%
47 Ratings

Update personal information

N/A
0 Ratings
9.3
93%
45 Ratings

View company policy documentation

N/A
0 Ratings
7.6
76%
34 Ratings

Employee recognition

N/A
0 Ratings
7.5
75%
34 Ratings

View job history

N/A
0 Ratings
8.0
80%
32 Ratings

Asset Management

CenterPoint Payroll

Feature Set Not Supported
N/A
6.6

Paylocity

66%
Paylocity ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
6.6
66%
11 Ratings

HR Reporting

CenterPoint Payroll

Feature Set Not Supported
N/A
7.0

Paylocity

70%
Paylocity ranks higher in 3/3 features

Report builder

N/A
0 Ratings
7.6
76%
37 Ratings

Pre-built reports

N/A
0 Ratings
7.1
71%
37 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
6.2
62%
28 Ratings

Onboarding

CenterPoint Payroll

Feature Set Not Supported
N/A
7.4

Paylocity

74%
Paylocity ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
7.2
72%
24 Ratings

Manager tracking tools

N/A
0 Ratings
7.7
77%
20 Ratings

Performance and Goals

CenterPoint Payroll

Feature Set Not Supported
N/A
7.6

Paylocity

76%
Paylocity ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
7.7
77%
11 Ratings

Individual goal setting

N/A
0 Ratings
7.9
79%
13 Ratings

Line-of sight-visibility

N/A
0 Ratings
7.7
77%
10 Ratings

Performance tracking

N/A
0 Ratings
7.3
73%
15 Ratings

Performance Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.8

Paylocity

78%
Paylocity ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.8
78%
18 Ratings

Performance improvement plans

N/A
0 Ratings
7.9
79%
17 Ratings

Review status tracking

N/A
0 Ratings
7.6
76%
20 Ratings

Review reminders

N/A
0 Ratings
7.8
78%
20 Ratings

Multiple review frequency

N/A
0 Ratings
8.0
80%
17 Ratings

Succession Planning

CenterPoint Payroll

Feature Set Not Supported
N/A
7.5

Paylocity

75%
Paylocity ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
8.2
82%
10 Ratings

Candidate ranking

N/A
0 Ratings
7.2
72%
9 Ratings

Candidate search

N/A
0 Ratings
7.4
74%
7 Ratings

Candidate development

N/A
0 Ratings
7.1
71%
8 Ratings

Recruiting / ATS

CenterPoint Payroll

Feature Set Not Supported
N/A
7.3

Paylocity

73%
Paylocity ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.8
78%
9 Ratings

Company Website Posting

N/A
0 Ratings
7.3
73%
9 Ratings

Publish to Social Media

N/A
0 Ratings
6.5
65%
8 Ratings

Job Search Site Posting

N/A
0 Ratings
8.1
81%
7 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.7
77%
7 Ratings

Applicant Tracking

N/A
0 Ratings
7.7
77%
9 Ratings

Notifications and Alerts

N/A
0 Ratings
5.9
59%
10 Ratings

Attribute Ratings

  • CenterPoint Payroll is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

CenterPoint Payroll

100%
1 Rating
4.9

Paylocity

49%
58 Ratings

Likelihood to Renew

CenterPoint Payroll

N/A
0 Ratings
9.2

Paylocity

92%
6 Ratings

Usability

CenterPoint Payroll

N/A
0 Ratings
8.0

Paylocity

80%
3 Ratings

Availability

CenterPoint Payroll

N/A
0 Ratings
9.0

Paylocity

90%
2 Ratings

Performance

CenterPoint Payroll

N/A
0 Ratings
5.0

Paylocity

50%
2 Ratings

Support Rating

10.0

CenterPoint Payroll

100%
2 Ratings
3.4

Paylocity

34%
29 Ratings

Online Training

CenterPoint Payroll

N/A
0 Ratings
10.0

Paylocity

100%
1 Rating

Implementation Rating

CenterPoint Payroll

N/A
0 Ratings
10.0

Paylocity

100%
2 Ratings

Likelihood to Recommend

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity is a great stepping stone from a more manual payroll and tax process. Once implemented and administration is trained, the process is more efficient and probably cut four hours off of my payroll processing time. The Performance module automated our review process as well. Now, everyone can easily look up their past reviews right in their Paylocity account. If employees need something, they can usually just find it right in their account, opposed to contacting HR and and HR finding it for them. Paylocity does have a slower response time for certain things and when I ask that the problem be escalated, I never know who it is going to and status updates are few and far between. For example, I needed to report a cash bonus for a few employees. One person told me to do it one way, which was incorrect, and then the other person had to back that out and do it another way. This took over a month to unravel and in the end I had to manually adjust the GL.
Anonymous | TrustRadius Reviewer

Pros

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

Paylocity

  • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
  • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
  • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
Anonymous | TrustRadius Reviewer

Cons

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

Paylocity

  • The customer service is a joke. Our account manager is slow to respond and often gives wrong or incomplete answers.
  • The tax department is incredibly slow and disorganized, which has resulted in late penalties and errors on our filings.
  • You cannot contact any department without going through your account manager, which if you have a bad one like we do, means you often get roadblocked in getting your issues resolved.
  • There is no sense of urgency or accountability in customer service.
  • You are expected to largely self-serve. Often when you reach out for help, the customer care rep doesn't know any more about the system than you do.
Anonymous | TrustRadius Reviewer

Pricing Details

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

CenterPoint Payroll Editions & Modules

Additional Pricing Details

Paylocity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$2 Per Employee Per Month

Paylocity Editions & Modules

Edition
Paylocity$2.001
  1. Per Employee Per Month
Additional Pricing Details

Likelihood to Renew

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Anonymous | TrustRadius Reviewer

Usability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 8.0
Based on 3 answers
Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
Kirk Lewis | TrustRadius Reviewer

Reliability and Availability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 9.0
Based on 2 answers
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Anonymous | TrustRadius Reviewer

Performance

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 5.0
Based on 2 answers
It's so manual, not automated or intuitive.
Bonny O'Neill | TrustRadius Reviewer

Support Rating

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 3.4
Based on 29 answers
Support for basic questions is great. If I run into something while doing a payroll, first level support is quick and always has the answer.Anything beyond that is non existent. We have not been able to speak with our dedicated account rep for months. We leave messages or are promised that he will call us right back, but he never does. We have some serious tax issues right now and I cannot even get to a supervisor or tax professional and this is truly something beyond first level support capabilities.During our initial setup we provided them with spreadsheets so they could import our employee info. They did that and everything was reviewed and yet later we found employees with info that had just been changed (like social security numbers) and some employees had to amend income tax returns. We have had tax deposits filed late and received penalties. They got them waived but we had to use our "one time exemption" for something they caused.
Anonymous | TrustRadius Reviewer

Online Training

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy | TrustRadius Reviewer

Implementation Rating

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 10.0
Based on 2 answers
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy | TrustRadius Reviewer

Alternatives Considered

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

Paylocity

ADP software is old, outdated and extremely problematic (glitches, crashes, freezes). The biggest issue we had with ADP was the wasted time trying to fix these issues (3-4 a week). We would spend hours on phone, writing emails, following up for things that should just WORK. Paylocity doesn't not have these issues so we can use the software for what its for and move on with more important tasks. This is a huge value to process since our turnover is high in out industry.
Suzy Vera, MBA | TrustRadius Reviewer

Return on Investment

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

Paylocity

  • The robust reporting has allowed us to analyze our workforce in a way prior systems could not. We used the data to update our pay structures and reduce turnover.
  • The performance management system has dramatically improved our processes over decentralized paper methods. This improvement leads to higher engagement and therefore a more productive workforce.
  • The ability to link with business partners, such as our CPA, allows them to access they information they need to help advise us more efficiently.
Jason Magill | TrustRadius Reviewer

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