CentralReach vs. PointClickCare Core EHR Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CentralReach
Score 5.8 out of 10
N/A
CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A
PointClickCare Core EHR Platform
Score 8.4 out of 10
N/A
PointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.N/A
Pricing
CentralReachPointClickCare Core EHR Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CentralReachPointClickCare Core EHR Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CentralReachPointClickCare Core EHR Platform
Top Pros
Top Cons
Features
CentralReachPointClickCare Core EHR Platform
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
CentralReach
-
Ratings
PointClickCare Core EHR Platform
9.0
3 Ratings
16% above category average
Real-time eligibility verification00 Ratings10.03 Ratings
Claims management00 Ratings10.02 Ratings
Coding00 Ratings10.02 Ratings
Patient billing00 Ratings10.03 Ratings
Financial Reporting00 Ratings5.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
CentralReach
-
Ratings
PointClickCare Core EHR Platform
9.0
1 Ratings
12% above category average
Multi-location support00 Ratings9.01 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
CentralReach
-
Ratings
PointClickCare Core EHR Platform
6.5
2 Ratings
11% below category average
Charting / document management00 Ratings10.02 Ratings
Templates00 Ratings10.02 Ratings
Mobile/tablet support00 Ratings8.01 Ratings
Fax integration00 Ratings1.01 Ratings
Integration with other EMR and PM systems00 Ratings1.01 Ratings
Workflow automation00 Ratings5.01 Ratings
Customization00 Ratings10.02 Ratings
E-prescribing00 Ratings7.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
CentralReach
-
Ratings
PointClickCare Core EHR Platform
9.5
3 Ratings
13% above category average
HIPAA compliance00 Ratings10.02 Ratings
Role-based permission levels00 Ratings10.03 Ratings
Data backups and redundancy00 Ratings9.01 Ratings
Local mode / networking failsafe00 Ratings9.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
CentralReach
-
Ratings
PointClickCare Core EHR Platform
8.0
1 Ratings
2% above category average
Task tracking00 Ratings8.01 Ratings
Best Alternatives
CentralReachPointClickCare Core EHR Platform
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Score 8.8 out of 10
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CareLogic EHR
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Score 10.0 out of 10
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Epic
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Score 8.5 out of 10
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User Ratings
CentralReachPointClickCare Core EHR Platform
Likelihood to Recommend
8.8
(4 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
6.0
(1 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
CentralReachPointClickCare Core EHR Platform
Likelihood to Recommend
CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
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PointClickCare
PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.
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Pros
CentralReach
  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
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PointClickCare
  • Ease of documentation for Activities of Daily Living (ADL)
  • In system Insurance Eligibility
  • In system IRM (CRM)
  • Full clinical chart that speaks to the financial application
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Cons
CentralReach
  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
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PointClickCare
  • It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
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Usability
CentralReach
No answers on this topic
PointClickCare
Overall great product. Reporting could be much better and they are working on that.
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Reliability and Availability
CentralReach
No answers on this topic
PointClickCare
I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
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Support Rating
CentralReach
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
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PointClickCare
If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
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Implementation Rating
CentralReach
No answers on this topic
PointClickCare
Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
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Alternatives Considered
CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
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PointClickCare
PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.
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Return on Investment
CentralReach
  • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
  • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
  • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
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PointClickCare
  • The platform has helped to increase productivity within our organization.
  • Increased workflow efficiency leading to less hours spending time compiling data.
  • Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.
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ScreenShots