What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
950 Ratings

Ceridian Dayforce HCM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
950 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100
188 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning
Anonymous | TrustRadius Reviewer

Microsoft Dynamics GP

A large company where users have one function- for instance, where someone only receives or works in payables. That minimizes the number of windows they need. A smaller company where one user does multiple functions will require a lot more training and user knowledge to navigate, and it makes it harder to secure users. You also have to understand that GP started life as Great Plains, designed for accountants. The other modules were added on after Microsoft bought Great Plains, which means that modules like Manufacturing are red-headed step children with much smaller support ecosystems. So, if you're starting fresh, you may want to look at something built for the mobile world. D365 and Business Central are a lot more money, buggy, and hard to customize and essentially still vaporware. Microsoft is heavily investing there, leading to the previously mentioned question about the future of GP. If I was starting today I would be hard pressed to justify jumping into GP in a world where Salesforce ties in with so many programs. GP has MRP but it is limited so it's hard to justify a manufacturer starting with GP today.
Michael Bartlett | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP
Employee demographic data
Ceridian Dayforce HCM
8.0
Microsoft Dynamics GP
Employment history
Ceridian Dayforce HCM
8.0
Microsoft Dynamics GP
Job profiles and administration
Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP
Organizational charting
Ceridian Dayforce HCM
7.0
Microsoft Dynamics GP
Organization and location management
Ceridian Dayforce HCM
7.4
Microsoft Dynamics GP
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP

Payroll Management

Ceridian Dayforce HCM
8.1
Microsoft Dynamics GP
6.8
Pay calculation
Ceridian Dayforce HCM
8.7
Microsoft Dynamics GP
7.3
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
Microsoft Dynamics GP
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
Microsoft Dynamics GP
Benefit plan administration
Ceridian Dayforce HCM
7.8
Microsoft Dynamics GP
6.3
Direct deposit files
Ceridian Dayforce HCM
8.7
Microsoft Dynamics GP
7.2
Salary revision and increment management
Ceridian Dayforce HCM
8.0
Microsoft Dynamics GP
6.2
Reimbursement management
Ceridian Dayforce HCM
7.8
Microsoft Dynamics GP
6.9

Leave and Attendance Management

Ceridian Dayforce HCM
7.8
Microsoft Dynamics GP
Approval workflow
Ceridian Dayforce HCM
8.2
Microsoft Dynamics GP
Balance details
Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP

Employee Self Service

Ceridian Dayforce HCM
8.2
Microsoft Dynamics GP
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
Microsoft Dynamics GP
Update personal information
Ceridian Dayforce HCM
8.6
Microsoft Dynamics GP
View company policy documentation
Ceridian Dayforce HCM
7.9
Microsoft Dynamics GP
Employee recognition
Ceridian Dayforce HCM
7.4
Microsoft Dynamics GP
View job history
Ceridian Dayforce HCM
8.2
Microsoft Dynamics GP

Asset Management

Ceridian Dayforce HCM
7.2
Microsoft Dynamics GP
Tracking of all physical assets
Ceridian Dayforce HCM
7.2
Microsoft Dynamics GP

HR Reporting

Ceridian Dayforce HCM
6.9
Microsoft Dynamics GP
Report builder
Ceridian Dayforce HCM
6.9
Microsoft Dynamics GP
Pre-built reports
Ceridian Dayforce HCM
7.2
Microsoft Dynamics GP
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
Microsoft Dynamics GP

Onboarding

Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP
New hire portal
Ceridian Dayforce HCM
7.9
Microsoft Dynamics GP
Manager tracking tools
Ceridian Dayforce HCM
7.6
Microsoft Dynamics GP

Performance and Goals

Ceridian Dayforce HCM
7.6
Microsoft Dynamics GP
Corporate goal setting
Ceridian Dayforce HCM
7.4
Microsoft Dynamics GP
Individual goal setting
Ceridian Dayforce HCM
7.6
Microsoft Dynamics GP
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
Microsoft Dynamics GP
Performance tracking
Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP

Performance Management

Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP
Performance plans
Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP
Performance improvement plans
Ceridian Dayforce HCM
7.5
Microsoft Dynamics GP
Review status tracking
Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP
Review reminders
Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP
Multiple review frequency
Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP

Succession Planning

Ceridian Dayforce HCM
7.3
Microsoft Dynamics GP
Create succession plans/pools
Ceridian Dayforce HCM
7.3
Microsoft Dynamics GP
Candidate ranking
Ceridian Dayforce HCM
7.3
Microsoft Dynamics GP
Candidate search
Ceridian Dayforce HCM
7.5
Microsoft Dynamics GP
Candidate development
Ceridian Dayforce HCM
7.1
Microsoft Dynamics GP

Recruiting / ATS

Ceridian Dayforce HCM
7.7
Microsoft Dynamics GP
Job Requisition Management
Ceridian Dayforce HCM
7.9
Microsoft Dynamics GP
Company Website Posting
Ceridian Dayforce HCM
8.1
Microsoft Dynamics GP
Publish to Social Media
Ceridian Dayforce HCM
7.6
Microsoft Dynamics GP
Job Search Site Posting
Ceridian Dayforce HCM
7.9
Microsoft Dynamics GP
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
Microsoft Dynamics GP
Applicant Tracking
Ceridian Dayforce HCM
7.6
Microsoft Dynamics GP
Notifications and Alerts
Ceridian Dayforce HCM
7.5
Microsoft Dynamics GP

Customization

Ceridian Dayforce HCM
Microsoft Dynamics GP
7.6
API for custom integration
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.6
Plug-ins
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.6

Security

Ceridian Dayforce HCM
Microsoft Dynamics GP
8.9
Single sign-on capability
Ceridian Dayforce HCM
Microsoft Dynamics GP
9.1
Role-based user permissions
Ceridian Dayforce HCM
Microsoft Dynamics GP
8.7

Reporting & Analytics

Ceridian Dayforce HCM
Microsoft Dynamics GP
6.2
Dashboards
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.8
Standard reports
Ceridian Dayforce HCM
Microsoft Dynamics GP
5.9
Custom reports
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.0

General Ledger and Configurable Accounting

Ceridian Dayforce HCM
Microsoft Dynamics GP
6.8
Accounts payable
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.8
Accounts receivable
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.8
Cash management
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.1
Bank reconciliation
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.9
Expense management
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.7
Time tracking
Ceridian Dayforce HCM
Microsoft Dynamics GP
5.7
Fixed asset management
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.0
Multi-currency support
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.0
Multi-division support
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.9
Regulations compliance
Ceridian Dayforce HCM
Microsoft Dynamics GP
5.9
Electronic tax filing
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.9
Self-service portal
Ceridian Dayforce HCM
Microsoft Dynamics GP
5.5
Global Financial Support
Ceridian Dayforce HCM
Microsoft Dynamics GP
5.6
Primary and Secondary Ledgers
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.4
Intercompany Accounting
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.7
Localizations
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.4
Journals and Reconciliations
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.8
Enterprise Accounting
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.5
Configurable Accounting
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.1
Centralized Rules Framework
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.7
Standardized Processes
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.3

Inventory Management

Ceridian Dayforce HCM
Microsoft Dynamics GP
6.3
Inventory tracking
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.5
Automatic reordering
Ceridian Dayforce HCM
Microsoft Dynamics GP
5.7
Location management
Ceridian Dayforce HCM
Microsoft Dynamics GP
5.7
Manufacturing module
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.3

Order Management

Ceridian Dayforce HCM
Microsoft Dynamics GP
7.0
Pricing
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.2
Order entry
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.1
Credit card processing
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.3
Cost of goods sold
Ceridian Dayforce HCM
Microsoft Dynamics GP
7.6
Order Orchestration
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.6
End-to-end order visibility
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.7
Order exception Resolution
Ceridian Dayforce HCM
Microsoft Dynamics GP
6.7

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

Microsoft Dynamics GP

  • User friendly interface
  • Able to be extended into multiple areas of your business
  • One feature we have been using for a few years is EFT for payables - it has significantly reduced the time spent paying vendors and reduced our check printing and mailing costs. It is very easy to setup and use.
Tricia Wolfe Jarvis | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

Microsoft Dynamics GP

  • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
  • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
Candi Southall | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 9.9
Based on 7 answers
Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
Anonymous | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
Dayforce is a cloud based, integrated system and as a whole is very user friendly. Dayforce allows managers to easily deal with day to day activities because all of the information is in one spot. Long gone are the days that a manager needs to log into separate systems to verify an employees timesheet, requests for time off, etc. By providing ease of use, our managers get more time back in their day to do other things.
Anonymous | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 6.9
Based on 4 answers
Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
Constance Quigley | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 10.0
Based on 2 answers
No answer on this topic is available.

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.7
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 7.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 8.9
Based on 3 answers
The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
Brad Price | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

Microsoft Dynamics GP

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

Microsoft Dynamics GP

No score
No answers yet
No answers on this topic

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 7.9
Based on 4 answers
Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

Microsoft Dynamics GP

I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
Eric Mereen | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.0
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 9.1
Based on 1 answer
The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
Tricia Wolfe Jarvis | TrustRadius Reviewer

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

Microsoft Dynamics GP

  • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
  • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
  • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
Melissa Brown | TrustRadius Reviewer

Screenshots

Microsoft Dynamics GP

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Dynamics GP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
Microsoft Dynamics GP
7.8

Likelihood to Renew

Ceridian Dayforce HCM
9.1
Microsoft Dynamics GP
9.9

Usability

Ceridian Dayforce HCM
7.8
Microsoft Dynamics GP
6.9

Reliability and Availability

Ceridian Dayforce HCM
9.2
Microsoft Dynamics GP
10.0

Performance

Ceridian Dayforce HCM
5.7
Microsoft Dynamics GP
7.0

Support Rating

Ceridian Dayforce HCM
6.7
Microsoft Dynamics GP
8.9

In-Person Training

Ceridian Dayforce HCM
7.1
Microsoft Dynamics GP

Online Training

Ceridian Dayforce HCM
6.9
Microsoft Dynamics GP

Implementation Rating

Ceridian Dayforce HCM
6.0
Microsoft Dynamics GP
7.9

Scalability

Ceridian Dayforce HCM
9.0
Microsoft Dynamics GP
9.1

Add comparison