What users are saying about
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Top Rated
973 Ratings
1 Rating

Ceridian Dayforce HCM

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Top Rated
973 Ratings
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Score 8 out of 100
1 Rating
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Score 2.7 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Dayforce is great for large or small companies, allows for thorough auditing of payroll, and gives you the option to update configurations on your own by teaching the users how to use the system to its full capabilities, rather than relying on the HCM company to constantly have to hand-hold and make configurations for the users. However, they have failed to timely remit tax payments or tax withholdings at all, which have caused significant headaches for our company.
Anonymous | TrustRadius Reviewer

Insights

I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
Jade Willard | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
Insights
Employee demographic data
Ceridian Dayforce HCM
8.0
Insights
Employment history
Ceridian Dayforce HCM
8.1
Insights
Job profiles and administration
Ceridian Dayforce HCM
7.6
Insights
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.9
Insights
Organizational charting
Ceridian Dayforce HCM
7.2
Insights
Organization and location management
Ceridian Dayforce HCM
7.3
Insights
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.6
Insights

Payroll Management

Ceridian Dayforce HCM
8.2
Insights
Pay calculation
Ceridian Dayforce HCM
8.8
Insights
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
Insights
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.4
Insights
Benefit plan administration
Ceridian Dayforce HCM
7.9
Insights
Direct deposit files
Ceridian Dayforce HCM
8.7
Insights
Salary revision and increment management
Ceridian Dayforce HCM
8.2
Insights
Reimbursement management
Ceridian Dayforce HCM
7.9
Insights

Leave and Attendance Management

Ceridian Dayforce HCM
8.1
Insights
Approval workflow
Ceridian Dayforce HCM
8.3
Insights
Balance details
Ceridian Dayforce HCM
8.1
Insights
Annual carry-forward and encashment
Ceridian Dayforce HCM
8.0
Insights

Employee Self Service

Ceridian Dayforce HCM
8.2
Insights
View and generate pay and benefit information
Ceridian Dayforce HCM
8.7
Insights
Update personal information
Ceridian Dayforce HCM
8.6
Insights
View company policy documentation
Ceridian Dayforce HCM
7.9
Insights
Employee recognition
Ceridian Dayforce HCM
7.4
Insights
View job history
Ceridian Dayforce HCM
8.4
Insights

Asset Management

Ceridian Dayforce HCM
7.0
Insights
Tracking of all physical assets
Ceridian Dayforce HCM
7.0
Insights

HR Reporting

Ceridian Dayforce HCM
6.8
Insights
Report builder
Ceridian Dayforce HCM
6.8
Insights
Pre-built reports
Ceridian Dayforce HCM
7.2
Insights
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.3
Insights

Onboarding

Ceridian Dayforce HCM
7.7
Insights
New hire portal
Ceridian Dayforce HCM
7.7
Insights
Manager tracking tools
Ceridian Dayforce HCM
7.6
Insights

Performance and Goals

Ceridian Dayforce HCM
7.5
Insights
5.8
Corporate goal setting
Ceridian Dayforce HCM
7.4
Insights
2.7
Individual goal setting
Ceridian Dayforce HCM
7.5
Insights
7.3
Line-of sight-visibility
Ceridian Dayforce HCM
7.5
Insights
Performance tracking
Ceridian Dayforce HCM
7.7
Insights
Subordinate goal setting
Ceridian Dayforce HCM
Insights
7.3

Performance Management

Ceridian Dayforce HCM
7.7
Insights
Performance plans
Ceridian Dayforce HCM
7.7
Insights
Performance improvement plans
Ceridian Dayforce HCM
7.6
Insights
Review status tracking
Ceridian Dayforce HCM
7.7
Insights
Review reminders
Ceridian Dayforce HCM
7.8
Insights
Multiple review frequency
Ceridian Dayforce HCM
7.7
Insights

Succession Planning

Ceridian Dayforce HCM
7.5
Insights
Create succession plans/pools
Ceridian Dayforce HCM
7.5
Insights
Candidate ranking
Ceridian Dayforce HCM
7.5
Insights
Candidate search
Ceridian Dayforce HCM
7.6
Insights
Candidate development
Ceridian Dayforce HCM
7.4
Insights

Recruiting / ATS

Ceridian Dayforce HCM
7.8
Insights
Job Requisition Management
Ceridian Dayforce HCM
8.0
Insights
Company Website Posting
Ceridian Dayforce HCM
8.2
Insights
Publish to Social Media
Ceridian Dayforce HCM
7.7
Insights
Job Search Site Posting
Ceridian Dayforce HCM
8.0
Insights
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.7
Insights
Applicant Tracking
Ceridian Dayforce HCM
7.7
Insights
Notifications and Alerts
Ceridian Dayforce HCM
7.6
Insights

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

Insights

  • Cost.
  • Good for small companies.
  • Comes with defaults preprogrammed.
Jade Willard | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • It can be difficult for managers of people in different timezones to track hours
  • To my knowledge, Dayforce does not allow for the input of an off-standard work schedule - it cannot be used as a scheduling tool.
  • It would be nice if Dayforce allows other pertinent employee information to also be stored in the system.
Anonymous | TrustRadius Reviewer

Insights

  • Auditing.
  • Reporting.
  • Flexibility/scaleability.
Jade Willard | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.0
Based on 76 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

Insights

No score
No answers yet
No answers on this topic

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.9
Based on 53 answers
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
MariBeth Theusch | TrustRadius Reviewer

Insights

No score
No answers yet
No answers on this topic

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.5
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

Insights

No score
No answers yet
No answers on this topic

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.4
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

Insights

No score
No answers yet
No answers on this topic

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 99 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

Insights

Insights 1.0
Based on 1 answer
The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.
Jade Willard | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

Insights

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

Insights

No score
No answers yet
No answers on this topic

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.1
Based on 72 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

Insights

No score
No answers yet
No answers on this topic

Alternatives Considered

Ceridian Dayforce HCM

There are many other HRIS software companies that also offer 3rd party integration. Any time you can develop a one stop shop, your human resources team will be more efficient and productive and your records will be more complete. It would be more beneficial if more services were integrated with [Ceridian] Dayforce.
April Yates | TrustRadius Reviewer

Insights

ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
Jade Willard | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.5
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Insights

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

Insights

  • It was set up poorly and we're still suffering.
  • Without full auditing capabilities, I'm not able to mitigate all risks.
  • The support structure is severely lacking.
Jade Willard | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Insights

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
Insights
2.7

Likelihood to Renew

Ceridian Dayforce HCM
9.0
Insights

Usability

Ceridian Dayforce HCM
7.9
Insights

Reliability and Availability

Ceridian Dayforce HCM
9.5
Insights

Performance

Ceridian Dayforce HCM
5.4
Insights

Support Rating

Ceridian Dayforce HCM
6.9
Insights
1.0

In-Person Training

Ceridian Dayforce HCM
7.1
Insights

Online Training

Ceridian Dayforce HCM
7.8
Insights

Implementation Rating

Ceridian Dayforce HCM
6.1
Insights

Scalability

Ceridian Dayforce HCM
9.5
Insights

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