What users are saying about
95 Ratings
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Top Rated
2502 Ratings
95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

monday.com

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Top Rated
2502 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

  • monday.com ranks higher in 1 feature set: Project Management

Project Management

8.0

Chatter

80%
8.1

monday.com

81%
monday.com ranks higher in 13/16 features

Task Management

8.4
84%
36 Ratings
9.1
91%
1206 Ratings

Gantt Charts

7.9
79%
19 Ratings
8.1
81%
682 Ratings

Scheduling

7.8
78%
30 Ratings
8.3
83%
1021 Ratings

Workflow Automation

8.4
84%
32 Ratings
8.1
81%
1034 Ratings

Mobile Access

7.8
78%
49 Ratings
8.1
81%
955 Ratings

Search

7.5
75%
44 Ratings
N/A
0 Ratings

Visual planning tools

8.3
83%
33 Ratings
N/A
0 Ratings

Resource Management

N/A
0 Ratings
8.1
81%
1045 Ratings

Team Collaboration

N/A
0 Ratings
9.0
90%
1191 Ratings

Support for Agile Methodology

N/A
0 Ratings
8.1
81%
638 Ratings

Support for Waterfall Methodology

N/A
0 Ratings
7.0
70%
1 Rating

Document Management

N/A
0 Ratings
7.1
71%
965 Ratings

Email integration

N/A
0 Ratings
7.8
78%
857 Ratings

Timesheet Tracking

N/A
0 Ratings
8.4
84%
572 Ratings

Change request and Case Management

N/A
0 Ratings
8.5
85%
609 Ratings

Budget and Expense Management

N/A
0 Ratings
7.8
78%
523 Ratings

Communication

8.4

Chatter

84%

monday.com

Feature Set Not Supported
N/A
Chatter ranks higher in 8/8 features

Chat

8.8
88%
50 Ratings
N/A
0 Ratings

Notifications

7.5
75%
53 Ratings
N/A
0 Ratings

Discussions

8.2
82%
51 Ratings
N/A
0 Ratings

Surveys

7.8
78%
34 Ratings
N/A
0 Ratings

Internal knowledgebase

8.0
80%
36 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

9.0
90%
13 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

8.6
86%
20 Ratings
N/A
0 Ratings

Integrates with Outlook

8.9
89%
23 Ratings
N/A
0 Ratings

File Sharing & Management

8.3

Chatter

83%

monday.com

Feature Set Not Supported
N/A
Chatter ranks higher in 8/8 features

Versioning

8.3
83%
28 Ratings
N/A
0 Ratings

Video files

8.4
84%
33 Ratings
N/A
0 Ratings

Audio files

7.6
76%
30 Ratings
N/A
0 Ratings

Document collaboration

8.5
85%
41 Ratings
N/A
0 Ratings

Access control

7.8
78%
34 Ratings
N/A
0 Ratings

Advanced security features

8.8
88%
29 Ratings
N/A
0 Ratings

Integrates with Google Drive

8.9
89%
18 Ratings
N/A
0 Ratings

Device sync

8.1
81%
27 Ratings
N/A
0 Ratings

Professional Services Automation

Chatter

Feature Set Not Supported
N/A
7.5

monday.com

75%
monday.com ranks higher in 3/3 features

Quotes/estimates

N/A
0 Ratings
7.1
71%
352 Ratings

Project & financial reporting

N/A
0 Ratings
7.9
79%
445 Ratings

Integration with accounting software

N/A
0 Ratings
7.4
74%
235 Ratings

Attribute Ratings

  • monday.com is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • Chatter and monday.com are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Chatter

88%
56 Ratings
8.8

monday.com

88%
1214 Ratings

Likelihood to Renew

8.1

Chatter

81%
2 Ratings
8.5

monday.com

85%
10 Ratings

Usability

7.3

Chatter

73%
7 Ratings
8.6

monday.com

86%
1147 Ratings

Availability

Chatter

N/A
0 Ratings
9.0

monday.com

90%
3 Ratings

Performance

Chatter

N/A
0 Ratings
8.1

monday.com

81%
3 Ratings

Support Rating

7.5

Chatter

75%
53 Ratings
8.2

monday.com

82%
1097 Ratings

Online Training

Chatter

N/A
0 Ratings
6.6

monday.com

66%
2 Ratings

Implementation Rating

Chatter

N/A
0 Ratings
7.3

monday.com

73%
6 Ratings

Product Scalability

Chatter

N/A
0 Ratings
8.2

monday.com

82%
3 Ratings

Likelihood to Recommend

Chatter

[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Yolanda Pouwels | TrustRadius Reviewer

monday.com

You may use Monday.com to handle any form of project or job. You, your team, and your company may all benefit from custom boards. It is possible to boost productivity and communication across teams with the use of good automation and organizational acceptance. It's perfect for both on-the-go workers and those confined to an office. Despite the fact that Monday.com can help cut down on the amount of time spent in meetings, it does not completely eliminate the necessity for meetings or other team interactions. We still use internal emails, but they are becoming less and less necessary thanks to email.
Audrey Hallem | TrustRadius Reviewer

Pros

Chatter

  • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
  • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
  • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Glen Tylee | TrustRadius Reviewer

monday.com

  • Updates team members and tagged colleagues when there are changes to a task.
  • Allows for a lot of personalisation when creating boards so they can be made to suit your needs.
  • Offers a clear and collaborative way to manage tasks, workloads, goals, and priorities across the business.
Alaina Harrison | TrustRadius Reviewer

Cons

Chatter

  • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
  • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
  • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
  • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
  • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
  • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
Joseph C. Chang | TrustRadius Reviewer

monday.com

  • monday.com is not particularly intuitive. You really have to "hunt" and "peck" for the right buttons to update and comment on projects
  • Although I'm getting the hang of the software, there is still some confusion as to where my projects are listed. After a few moments of research, I can figure out what is where.
  • The "look" (graphics) of monday.com is initially confusing to look at
Sean Moore | TrustRadius Reviewer

Pricing Details

Chatter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Chatter Editions & Modules

Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 Contact us

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Likelihood to Renew

Chatter

Chatter 8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Joseph C. Chang | TrustRadius Reviewer

monday.com

monday.com 8.5
Based on 10 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

Chatter

Chatter 7.3
Based on 7 answers
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.6
Based on 1147 answers
Even though I have not used all of the templates and tools, I like the fact that these tools are available. I would like to have a better understanding on how to use these tools without having to contact customer service, this is the reason why I am giving a 9 out of 10.
Yaremi Aparicio | TrustRadius Reviewer

Support Rating

Chatter

Chatter 7.5
Based on 53 answers
If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.2
Based on 1097 answers
I haven't personally had much experience with the enterprise support plan, but the overall support from Monday.com has been great. They are relatively responsive, and can normally assist within a few hours of sending an email or logging a support ticket. They also have a wide range of how-to and troubleshoot videos on their YouTube channel which has helped us tremendously.
Ivana John | TrustRadius Reviewer

Implementation Rating

Chatter

No score
No answers yet
No answers on this topic

monday.com

monday.com 7.3
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

Chatter

Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
Naveen Gabrani | TrustRadius Reviewer

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Return on Investment

Chatter

  • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
  • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
  • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
Anonymous | TrustRadius Reviewer

monday.com

  • It streamlined our briefings by allowing us to share boards with our clients.
  • It decreased our need for some meetings that can now be administered on the website, saving us a lot of time.
  • It decreased stress within the company by letting the managers see the designers' pipeline at all times, allowing them to not overburden anyone.
Rodrigo Bruhns | TrustRadius Reviewer

Screenshots

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