Chatter vs monday.com

• Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
• One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
• Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.

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• Updates team members and tagged colleagues when there are changes to a task.
• Allows for a lot of personalisation when creating boards so they can be made to suit your needs.
• Offers a clear and collaborative way to manage tasks, workloads, goals, and priorities across the business.

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• Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
• On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
• On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
• On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
• For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
• The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.

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• monday.com is not particularly intuitive. You really have to "hunt" and "peck" for the right buttons to update and comment on projects
• Although I'm getting the hang of the software, there is still some confusion as to where my projects are listed. After a few moments of research, I can figure out what is where.
• The "look" (graphics) of monday.com is initially confusing to look at

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• Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
• Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
• Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.

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• It streamlined our briefings by allowing us to share boards with our clients.
• It decreased our need for some meetings that can now be administered on the website, saving us a lot of time.
• It decreased stress within the company by letting the managers see the designers' pipeline at all times, allowing them to not overburden anyone.

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