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Top Rated
290 Ratings
23 Ratings
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Score 9.5 out of 100

Cisco Jabber

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Top Rated
290 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
Anonymous | TrustRadius Reviewer

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 6000 (BE6000)
7.8
Cisco Jabber
Hosted PBX
Cisco Business Edition 6000 (BE6000)
8.3
Cisco Jabber
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Jabber
User templates
Cisco Business Edition 6000 (BE6000)
7.6
Cisco Jabber
Call reports
Cisco Business Edition 6000 (BE6000)
6.5
Cisco Jabber
Directory of employee names
Cisco Business Edition 6000 (BE6000)
8.5
Cisco Jabber

Call Management

Cisco Business Edition 6000 (BE6000)
7.5
Cisco Jabber
Answering rules
Cisco Business Edition 6000 (BE6000)
8.3
Cisco Jabber
Call recording
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Jabber
Call park
Cisco Business Edition 6000 (BE6000)
8.0
Cisco Jabber
Call screening
Cisco Business Edition 6000 (BE6000)
6.7
Cisco Jabber
Message alerts
Cisco Business Edition 6000 (BE6000)
6.6
Cisco Jabber

VoIP system collaboration

Cisco Business Edition 6000 (BE6000)
8.5
Cisco Jabber
Video conferencing
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Jabber
Audio conferencing
Cisco Business Edition 6000 (BE6000)
9.0
Cisco Jabber
Video screen sharing
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Jabber
Instant messaging
Cisco Business Edition 6000 (BE6000)
8.8
Cisco Jabber

Mobile apps

Cisco Business Edition 6000 (BE6000)
7.9
Cisco Jabber
Mobile app for iOS
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Jabber
Mobile app for Android
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Jabber

Project Management

Cisco Business Edition 6000 (BE6000)
Cisco Jabber
6.6
Task Management
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
8.2
Gantt Charts
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
5.0
Scheduling
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
6.8
Workflow Automation
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
6.1
Mobile Access
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
8.2
Search
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
7.8
Visual planning tools
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
4.3

Communication

Cisco Business Edition 6000 (BE6000)
Cisco Jabber
6.4
Chat
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
8.6
Notifications
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
8.3
Discussions
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
7.2
Surveys
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
6.5
Internal knowledgebase
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
6.1
Integrates with GoToMeeting
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
4.6
Integrates with Gmail and Google Hangouts
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
2.2
Integrates with Outlook
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
7.8

File Sharing & Management

Cisco Business Edition 6000 (BE6000)
Cisco Jabber
6.9
Versioning
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
6.9
Video files
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
7.1
Audio files
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
7.4
Document collaboration
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
7.0
Access control
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
7.6
Advanced security features
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
7.5
Integrates with Google Drive
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
5.1
Device sync
Cisco Business Edition 6000 (BE6000)
Cisco Jabber
6.7

Pros

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

Likelihood to Renew

Cisco Business Edition 6000 (BE6000)

No score
No answers yet
No answers on this topic

Cisco Jabber

Cisco Jabber 10.0
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 6 answers
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
Anonymous | TrustRadius Reviewer

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
Anonymous | TrustRadius Reviewer

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Business Edition 6000 (BE6000) Editions & Modules

Additional Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)
8.6
Cisco Jabber
8.5

Likelihood to Renew

Cisco Business Edition 6000 (BE6000)
Cisco Jabber
10.0

Usability

Cisco Business Edition 6000 (BE6000)
8.2
Cisco Jabber
9.0

Support Rating

Cisco Business Edition 6000 (BE6000)
8.3
Cisco Jabber
8.6

Add comparison