What users are saying about
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Top Rated
40 Ratings
Cisco Business Edition 6000 (BE6000)
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Top Rated
40 Ratings
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Based on 40 reviews and ratings
Cisco Jabber
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Top Rated
426 Ratings
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Based on 426 reviews and ratings
Feature Set Ratings
Cloud PBX
8.3
Cisco Business Edition 6000 (BE6000)
83%
Cisco Jabber
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Hosted PBX
8.5
85%
8 Ratings
N/A
0 Ratings
Multi-level Interactive Voice Response (IVR)
8.7
87%
13 Ratings
N/A
0 Ratings
User templates
7.5
75%
14 Ratings
N/A
0 Ratings
Call reports
8.2
82%
4 Ratings
N/A
0 Ratings
Directory of employee names
8.4
84%
13 Ratings
N/A
0 Ratings
Call Management
7.7
Cisco Business Edition 6000 (BE6000)
77%
Cisco Jabber
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Answering rules
8.2
82%
16 Ratings
N/A
0 Ratings
Call recording
7.6
76%
12 Ratings
N/A
0 Ratings
Call park
7.7
77%
16 Ratings
N/A
0 Ratings
Call screening
6.5
65%
17 Ratings
N/A
0 Ratings
Message alerts
8.7
87%
16 Ratings
N/A
0 Ratings
VoIP system collaboration
8.3
Cisco Business Edition 6000 (BE6000)
83%
Cisco Jabber
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Video conferencing
8.0
80%
16 Ratings
N/A
0 Ratings
Audio conferencing
9.0
90%
17 Ratings
N/A
0 Ratings
Video screen sharing
8.2
82%
1 Rating
N/A
0 Ratings
Instant messaging
8.2
82%
13 Ratings
N/A
0 Ratings
Mobile apps
8.8
Cisco Business Edition 6000 (BE6000)
88%
Cisco Jabber
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Mobile app for iOS
9.0
90%
12 Ratings
N/A
0 Ratings
Mobile app for Android
8.6
86%
12 Ratings
N/A
0 Ratings
Project Management
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A
6.5
Cisco Jabber
65%
Cisco Jabber ranks higher in 7/7 features
Cisco Jabber ranks higher in 7/7 features
Task Management
N/A
0 Ratings
7.3
73%
69 Ratings
Gantt Charts
N/A
0 Ratings
5.7
57%
10 Ratings
Scheduling
N/A
0 Ratings
7.0
70%
78 Ratings
Workflow Automation
N/A
0 Ratings
6.0
60%
17 Ratings
Mobile Access
N/A
0 Ratings
8.1
81%
119 Ratings
Search
N/A
0 Ratings
7.3
73%
110 Ratings
Visual planning tools
N/A
0 Ratings
4.1
41%
17 Ratings
Communication
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A
6.1
Cisco Jabber
61%
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Chat
N/A
0 Ratings
8.6
86%
148 Ratings
Notifications
N/A
0 Ratings
8.3
83%
148 Ratings
Discussions
N/A
0 Ratings
7.6
76%
126 Ratings
Surveys
N/A
0 Ratings
5.0
50%
15 Ratings
Internal knowledgebase
N/A
0 Ratings
5.3
53%
20 Ratings
Integrates with GoToMeeting
N/A
0 Ratings
4.0
40%
12 Ratings
Integrates with Gmail and Google Hangouts
N/A
0 Ratings
2.0
20%
12 Ratings
Integrates with Outlook
N/A
0 Ratings
7.8
78%
58 Ratings
File Sharing & Management
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A
6.7
Cisco Jabber
67%
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Versioning
N/A
0 Ratings
7.5
75%
69 Ratings
Video files
N/A
0 Ratings
6.9
69%
101 Ratings
Audio files
N/A
0 Ratings
7.6
76%
106 Ratings
Document collaboration
N/A
0 Ratings
7.4
74%
87 Ratings
Access control
N/A
0 Ratings
6.9
69%
31 Ratings
Advanced security features
N/A
0 Ratings
6.7
67%
33 Ratings
Integrates with Google Drive
N/A
0 Ratings
5.0
50%
10 Ratings
Device sync
N/A
0 Ratings
5.7
57%
22 Ratings
Attribute Ratings
- Cisco Business Edition 6000 (BE6000) is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Cisco Jabber is rated higher in 1 area: Usability
Likelihood to Recommend
8.7
Cisco Business Edition 6000 (BE6000)
87%
18 Ratings
8.1
Cisco Jabber
81%
156 Ratings
Likelihood to Renew
Cisco Business Edition 6000 (BE6000)
N/A
0 Ratings
5.6
Cisco Jabber
56%
6 Ratings
Usability
8.2
Cisco Business Edition 6000 (BE6000)
82%
1 Rating
9.0
Cisco Jabber
90%
8 Ratings
Support Rating
8.3
Cisco Business Edition 6000 (BE6000)
83%
17 Ratings
7.9
Cisco Jabber
79%
24 Ratings
Likelihood to Recommend
Cisco Business Edition 6000 (BE6000)
The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesCisco Jabber
I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Structural Engineer
MaisonComputer Software, 1-10 employees
Pros
Cisco Business Edition 6000 (BE6000)
- Reliability
- Unification of call and messaging services
- Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
Solutions Architect
SelfInformation Technology and Services, 11-50 employees
Cisco Jabber
- Easy connection with internal and external colleagues via syncing with Outlook contacts.
- Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
- Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

Verified User
Analyst in Quality Assurance
Medical Device Company, 10,001+ employeesCons
Cisco Business Edition 6000 (BE6000)
- Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
- As of now I [don't] see any issue with the BE6000 so far.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Cisco Jabber
- Stability depends on internet connection more than it needs to
- Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
- Expensive pricing and pricing model for big organizations (per license)
Senior IT Infrastructure Specialist
HiltiConstruction, 201-500 employees
Pricing Details
Cisco Business Edition 6000 (BE6000)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Business Edition 6000 (BE6000) Editions & Modules
—
Additional Pricing Details
—Cisco Jabber
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 Per License
Cisco Jabber Editions & Modules
Edition
Jabber for Desktop | $50.001 |
---|
- Per License
Additional Pricing Details
—Likelihood to Renew
Cisco Business Edition 6000 (BE6000)
No score
No answers yet
No answers on this topic
Cisco Jabber
Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Software Engineer
Jaypee University of Information TechnologyComputer Software, 201-500 employees
Usability
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Business Development Manager/Product manager
Wise IT UkraineInformation Technology & Services, 11-50 employees
Cisco Jabber
Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Communications Coordinator
Chastain-Skillman,IncCivil Engineering, 51-200 employees
Support Rating
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.3
Based on 17 answers
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Cisco Jabber
Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Systems Administrator
Gentry LockeLaw Practice, 51-200 employees
Alternatives Considered
Cisco Business Edition 6000 (BE6000)
This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
Specialist of Spectrum Policies and Broadband Development
Ministry of Infrastructure and EnergyTelecommunications, 51-200 employees
Cisco Jabber
In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Service Support Analyst
NSC GlobalInformation Technology & Services, 501-1000 employees
Return on Investment
Cisco Business Edition 6000 (BE6000)
- This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
- Faster deployment times, with pre-installed, ready to use applications.
- Support for Hybrid Cloud helps easier migration to cloud, if necessary.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesCisco Jabber
- Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
- More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
VoIP Network Administrator
Penn State UniversityHigher Education, 10,001+ employees