Cisco Business Edition 6000 (BE6000)
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Top Rated
40 Ratings
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Cisco Jabber
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Top Rated
426 Ratings
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Cisco Business Edition 6000 (BE6000)

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Top Rated
40 Ratings
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Score 8.8 out of 100

Based on 40 reviews and ratings

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Cisco Jabber

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Top Rated
426 Ratings
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Score 8.1 out of 100

Based on 426 reviews and ratings

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Feature Set Ratings

    Cloud PBX

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%

    Cisco Jabber

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Hosted PBX

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    8.7
    87%
    13 Ratings
    N/A
    0 Ratings

    User templates

    7.5
    75%
    14 Ratings
    N/A
    0 Ratings

    Call reports

    8.2
    82%
    4 Ratings
    N/A
    0 Ratings

    Directory of employee names

    8.4
    84%
    13 Ratings
    N/A
    0 Ratings

    Call Management

    7.7

    Cisco Business Edition 6000 (BE6000)

    77%

    Cisco Jabber

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Answering rules

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Call recording

    7.6
    76%
    12 Ratings
    N/A
    0 Ratings

    Call park

    7.7
    77%
    16 Ratings
    N/A
    0 Ratings

    Call screening

    6.5
    65%
    17 Ratings
    N/A
    0 Ratings

    Message alerts

    8.7
    87%
    16 Ratings
    N/A
    0 Ratings

    VoIP system collaboration

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%

    Cisco Jabber

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features

    Video conferencing

    8.0
    80%
    16 Ratings
    N/A
    0 Ratings

    Audio conferencing

    9.0
    90%
    17 Ratings
    N/A
    0 Ratings

    Video screen sharing

    8.2
    82%
    1 Rating
    N/A
    0 Ratings

    Instant messaging

    8.2
    82%
    13 Ratings
    N/A
    0 Ratings

    Mobile apps

    8.8

    Cisco Business Edition 6000 (BE6000)

    88%

    Cisco Jabber

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features

    Mobile app for iOS

    9.0
    90%
    12 Ratings
    N/A
    0 Ratings

    Mobile app for Android

    8.6
    86%
    12 Ratings
    N/A
    0 Ratings

    Project Management

    Cisco Business Edition 6000 (BE6000)

    Feature Set Not Supported
    N/A
    6.5

    Cisco Jabber

    65%
    Cisco Jabber ranks higher in 7/7 features
    Cisco Jabber ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    7.3
    73%
    69 Ratings

    Gantt Charts

    N/A
    0 Ratings
    5.7
    57%
    10 Ratings

    Scheduling

    N/A
    0 Ratings
    7.0
    70%
    78 Ratings

    Workflow Automation

    N/A
    0 Ratings
    6.0
    60%
    17 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.1
    81%
    119 Ratings

    Search

    N/A
    0 Ratings
    7.3
    73%
    110 Ratings

    Visual planning tools

    N/A
    0 Ratings
    4.1
    41%
    17 Ratings

    Communication

    Cisco Business Edition 6000 (BE6000)

    Feature Set Not Supported
    N/A
    6.1

    Cisco Jabber

    61%
    Cisco Jabber ranks higher in 8/8 features
    Cisco Jabber ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    8.6
    86%
    148 Ratings

    Notifications

    N/A
    0 Ratings
    8.3
    83%
    148 Ratings

    Discussions

    N/A
    0 Ratings
    7.6
    76%
    126 Ratings

    Surveys

    N/A
    0 Ratings
    5.0
    50%
    15 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    5.3
    53%
    20 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    4.0
    40%
    12 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    2.0
    20%
    12 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    7.8
    78%
    58 Ratings

    File Sharing & Management

    Cisco Business Edition 6000 (BE6000)

    Feature Set Not Supported
    N/A
    6.7

    Cisco Jabber

    67%
    Cisco Jabber ranks higher in 8/8 features
    Cisco Jabber ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    7.5
    75%
    69 Ratings

    Video files

    N/A
    0 Ratings
    6.9
    69%
    101 Ratings

    Audio files

    N/A
    0 Ratings
    7.6
    76%
    106 Ratings

    Document collaboration

    N/A
    0 Ratings
    7.4
    74%
    87 Ratings

    Access control

    N/A
    0 Ratings
    6.9
    69%
    31 Ratings

    Advanced security features

    N/A
    0 Ratings
    6.7
    67%
    33 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    5.0
    50%
    10 Ratings

    Device sync

    N/A
    0 Ratings
    5.7
    57%
    22 Ratings

    Attribute Ratings

    • Cisco Business Edition 6000 (BE6000) is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Cisco Jabber is rated higher in 1 area: Usability

    Likelihood to Recommend

    8.7

    Cisco Business Edition 6000 (BE6000)

    87%
    18 Ratings
    8.1

    Cisco Jabber

    81%
    156 Ratings

    Likelihood to Renew

    Cisco Business Edition 6000 (BE6000)

    N/A
    0 Ratings
    5.6

    Cisco Jabber

    56%
    6 Ratings

    Usability

    8.2

    Cisco Business Edition 6000 (BE6000)

    82%
    1 Rating
    9.0

    Cisco Jabber

    90%
    8 Ratings

    Support Rating

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%
    17 Ratings
    7.9

    Cisco Jabber

    79%
    24 Ratings

    Likelihood to Recommend

    Cisco Business Edition 6000 (BE6000)

    The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 18 answers on this topic

    Cisco Jabber

    I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.

    Read full review

    Mohammad Mashmoushi | TrustRadius Reviewer
    Mohammad Mashmoushi
    View all 156 answers on this topic

    Pros

    Cisco Business Edition 6000 (BE6000)

    • Reliability
    • Unification of call and messaging services
    • Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.

    Read full review

    Steve Davis | TrustRadius Reviewer
    Steve Davis
    View all 18 answers on this topic

    Cisco Jabber

    • Easy connection with internal and external colleagues via syncing with Outlook contacts.
    • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
    • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 156 answers on this topic

    Cons

    Cisco Business Edition 6000 (BE6000)

    • Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
    • As of now I [don't] see any issue with the BE6000 so far.

    Read full review

    Mohammed Ashfaq Hussain | TrustRadius Reviewer
    Mohammed Ashfaq Hussain
    View all 18 answers on this topic

    Cisco Jabber

    • Stability depends on internet connection more than it needs to
    • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
    • Expensive pricing and pricing model for big organizations (per license)

    Read full review

    ozan guner | TrustRadius Reviewer
    ozan guner
    View all 156 answers on this topic

    Pricing Details

    Cisco Business Edition 6000 (BE6000)

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Cisco Business Edition 6000 (BE6000) Editions & Modules

    —
    Additional Pricing Details
    —

    Cisco Jabber

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $50 Per License

    Cisco Jabber Editions & Modules

    Edition
    Jabber for Desktop$50.001
    1. Per License
    Additional Pricing Details
    —

    Likelihood to Renew

    Cisco Business Edition 6000 (BE6000)

    No score
    No answers yet
    No answers on this topic

    Cisco Jabber

    Cisco Jabber 5.6
    Based on 6 answers
    I don’t have access to video features.) In an age when our smartphones
    do everything but call our friends, family, or clients, it’s refreshing
    to have a desktop app that can make calls in the smartphone’s place. It
    seems appropriate in a time when we’re all worried about the robots
    rising and taking over the world. Why not transfer the functionality of a
    telephone to the same computer where we program those world-dominating
    robots? It’s practical. Cisco Jabber takes the classic idea of making
    calls with a phone and puts it in the same place where we spend most of
    our worktime. This frees up desk space, as well as keeps the smartphone
    available for what it was invented to do: take Instagram photos. Not to
    mention, because it has its own number, it makes it easier to contact
    clients without having to give them your personal phone number. Need to
    make a call, but you don’t want to share your home phone? Cisco Jabber
    makes that easy. And best of all, because you call through your
    computer, all you need is a microphone to speak and speakers to listen,
    and you never have to pick up the phone at all. If you hate having
    sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
    have access to phone features only, and Cisco Jabber has more available
    that I can’t use, I can see where it may also be a pro for business
    owners that Cisco apparently allows custom features availability for
    users, depending on roles.

    Read full review

    Siddharth Goyal | TrustRadius Reviewer
    Siddharth Goyal
    View all 6 answers on this topic

    Usability

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.2
    Based on 1 answer
    BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

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    Oleksandr Tsapenko | TrustRadius Reviewer
    Oleksandr Tsapenko
    View all 1 answers on this topic

    Cisco Jabber

    Cisco Jabber 9.0
    Based on 8 answers
    There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically

    Read full review

    Kaitlin Tucker | TrustRadius Reviewer
    Kaitlin Tucker
    View all 8 answers on this topic

    Support Rating

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.3
    Based on 17 answers
    Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.

    Read full review

    Pratham Radadiya | TrustRadius Reviewer
    Pratham Radadiya
    View all 17 answers on this topic

    Cisco Jabber

    Cisco Jabber 7.9
    Based on 24 answers
    Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.

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    Debbie Johnson | TrustRadius Reviewer
    Debbie Johnson
    View all 24 answers on this topic

    Alternatives Considered

    Cisco Business Edition 6000 (BE6000)

    This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.

    Read full review

    Orjola Jaupi | TrustRadius Reviewer
    Orjola Jaupi
    View all 18 answers on this topic

    Cisco Jabber

    In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.

    Read full review

    Jian Groenewald | TrustRadius Reviewer
    Jian Groenewald
    View all 156 answers on this topic

    Return on Investment

    Cisco Business Edition 6000 (BE6000)

    • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
    • Faster deployment times, with pre-installed, ready to use applications.
    • Support for Hybrid Cloud helps easier migration to cloud, if necessary.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 18 answers on this topic

    Cisco Jabber

    • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
    • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.

    Read full review

    Eric Taylor | TrustRadius Reviewer
    Eric Taylor
    View all 156 answers on this topic

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