Likelihood to Recommend
700 is well suited for professionals who do remote interaction with customers and clients on a daily basis. This device helps them provide top-notch sound quality, great noise cancellation, security and great compatibility with large set of devices. Superior noise cancellation and compatibility is important specially in an open workplace where many co-workers are speaking and the resulting noise causes lack of focus. Additionally, given its decent battery life and quick-charge feature, it can be used for over 20 hours which is a desirable. It is not very appropriate for professionals for whom, calling or remote interaction is not a very necessary part of the job. In such cases, if they use the
rarely and don't care too much about quality and security, there are other cheaper alternatives.
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The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.
Read full review Pros In crowded environments, very clean and clear communication can be provided for both the person using the headset and the other party with the noise-canceling mechanisms. Smart Sensor Technology (Mute When You Remove Headphones) is a nice feature in my opinion. More importantly, it has over 15 hours of talk time. Battery life is very good. Read full review It charges my laptop while being an amazing secondary monitor. Optimizes the video and audio with superior sound and microphones. A very nice compact digital whiteboard. Hooks in with Webex meetings and Teams in such a seamless way. Handles calling like a desk phone and is natural to use. Looks so beautiful and is such a great addition to your desk. Read full review Cons Bluetooth connection - sometimes takes 1-2 times to connect properly. Receiving multiple calls - sometimes when I am on Webex and receive a call, it disconnects or when I decline the call, it loses the Webex connectivity. Disconnecting multiple devices using - when I disconnect my phone from it, it will lose connection from my laptop as well. Read full review Noise cancellation should be default, not an option. When I start the Desk Pro, my own picture should remain the same size as when I shut down the device. It should be possible to use video and audio not only for Webex but also for MS Teams, Zoom and Google Meet, in order to answer an invitation via other collab tools without changing the device. Read full review Usability
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
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I regularly try out new headsets but I tend to stick with what works best. My three top headsets are: 1) Jabra Evolve 75 - This has a boom mic [that automatically] mutes when lifted - Great feature when on regular calls! ANC works very [well.] Similar to the Cisco headset this doesn't have over-the-ear cups but the ANC works slightly better than the Cisco unit. 2) Jabra Evolve 85 - This is an over-the-ear model which has [superb] ANC. Also extremely comfortable with a well-designed desktop charger and [a] sleek boom mic that folds away into the right-hand ear cup. One thing to note with this headset compared to the Evolve 75 and Cisco is that it takes a while to get used to not being able to hear yourself when ANC is on. Once you get [past] that, you do feel like you're in a different and completely isolated space. Very little ambient noise gets in. 3) Cisco 700 series
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Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with
. 2.- Speakers: Superior Sound system vs Built-in speakerphone with
. 3.- Display: 27-inch 4K touchscreen vs. No touchscreen with
. Cisco TAC support is great.
Read full review Return on Investment I was provided with the headphones, but my back is not hurting anymore; before I was using heavy headphones. Due to the battery life we are able to have long collaborative meetings. The quality of the product means that the battery is healthy after 2 years. Read full review For team work, projects are completed sooner and you can make a profit Saving time and this means the possibility of more profit If the number of projects is large, the investment will return quickly The software license fee is too high Read full review ScreenShots Cisco Headset 700 Series Screenshots Cisco Webex Desk Pro Screenshots