What users are saying about
12 Ratings
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Score 7.4 out of 100
10 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cisco Headset 700 Series

As an over-the-head, snug-fitting over-the-ear headset, the style of the Cisco Headset 700 series will not be to everyone's taste. For those that like the style, I can confidently say that the audio quality, noise cancellation, and noise isolating microphones, are among the best across the competition. While the price point is on par with other high-end wireless/BT headsets, the styling and build quality means that these headsets fit in with the look and feel of high-end consumer brands, while delivering the performance and long-term reliability that is expected from a business solution.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Aisha Agivetova | TrustRadius Reviewer

Pros

Cisco Headset 700 Series

  • Compact and comes with protective hard shell case.
  • Has music capabilities for skipping songs which some other headsets don't have.
  • Sleek and modern looking.
  • Noise cancellation is good compared to Plantronics but not as good as Jabra.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
Lane Irvine | TrustRadius Reviewer

Cons

Cisco Headset 700 Series

  • The pressure on ears is a bit high, after some time ears start [to hurt].
  • Mute button is not conveniently located, sometimes it is difficult to find it.
  • Strange beep sound comes sometimes, don't know from where.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

  • I have mine on my wifi every once in awhile I need to reboot it
  • Make it easier to join Webex invites
Jim Martella | TrustRadius Reviewer

Support Rating

Cisco Headset 700 Series

Cisco Headset 700 Series 6.9
Based on 2 answers
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
Joshua Baever | TrustRadius Reviewer

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

Alternatives Considered

Cisco Headset 700 Series

Plantronics Voyager, although it serves the same purpose, isn’t the same at all! The fact that we are a Cisco and Webex [shop] made it so simple once Cisco started offering headsets. Having to connect desk phones with Poly headsets required connectors and offered no visibility. Cisco managed to give a well designed and powerful headset alternative to everyone, but clearly a no-brainer for Cisco environment.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

  • High quality screen.
  • Build in microphone, camera and whiteboard.
  • Competitive price.
Aisha Agivetova | TrustRadius Reviewer

Return on Investment

Cisco Headset 700 Series

  • Although expensive, you get what you pay for with crystal clear audio on meetings.
  • Being able to use this headset for multiple scenarios also makes the cost easier to justify.
Daniel Hosking | TrustRadius Reviewer

Cisco Webex Desk Pro

  • Reduced cost of travel with high end video option available.
  • Expensive as a single user desktop solution.
Lane Irvine | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Headset 700 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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