What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
62 Ratings

Cisco Headset 700 Series

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Cisco Webex Desk Pro

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
62 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Attribute Ratings

  • Cisco Headset 700 Series is rated higher in 1 area: Likelihood to Recommend
  • Cisco Webex Desk Pro is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.3

Cisco Headset 700 Series

93%
34 Ratings
8.6

Cisco Webex Desk Pro

86%
17 Ratings

Likelihood to Renew

9.1

Cisco Headset 700 Series

91%
1 Rating

Cisco Webex Desk Pro

N/A
0 Ratings

Support Rating

7.3

Cisco Headset 700 Series

73%
2 Ratings
9.1

Cisco Webex Desk Pro

91%
1 Rating

Likelihood to Recommend

Cisco Headset 700 Series

Cisco Headset 700 is well suited for professionals who do remote interaction with customers and clients on a daily basis. This device helps them provide top-notch sound quality, great noise cancellation, security and great compatibility with large set of devices. Superior noise cancellation and compatibility is important specially in an open workplace where many co-workers are speaking and the resulting noise causes lack of focus. Additionally, given its decent battery life and quick-charge feature, it can be used for over 20 hours which is a desirable.It is not very appropriate for professionals for whom, calling or remote interaction is not a very necessary part of the job. In such cases, if they use the Headset rarely and don't care too much about quality and security, there are other cheaper alternatives.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.
chirag chhatbar | TrustRadius Reviewer

Pros

Cisco Headset 700 Series

  • In crowded environments, very clean and clear communication can be provided for both the person using the headset and the other party with the noise-canceling mechanisms.
  • Smart Sensor Technology (Mute When You Remove Headphones) is a nice feature in my opinion.
  • More importantly, it has over 15 hours of talk time. Battery life is very good.
Abdurrahim Ayar | TrustRadius Reviewer

Cisco Webex Desk Pro

  • It charges my laptop while being an amazing secondary monitor.
  • Optimizes the video and audio with superior sound and microphones.
  • A very nice compact digital whiteboard.
  • Hooks in with Webex meetings and Teams in such a seamless way.
  • Handles calling like a desk phone and is natural to use.
  • Looks so beautiful and is such a great addition to your desk.
Joshua Baever | TrustRadius Reviewer

Cons

Cisco Headset 700 Series

  • Bluetooth connection - sometimes takes 1-2 times to connect properly.
  • Receiving multiple calls - sometimes when I am on Webex and receive a call, it disconnects or when I decline the call, it loses the Webex connectivity.
  • Disconnecting multiple devices using - when I disconnect my phone from it, it will lose connection from my laptop as well.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

  • Noise cancellation should be default, not an option.
  • When I start the Desk Pro, my own picture should remain the same size as when I shut down the device.
  • It should be possible to use video and audio not only for Webex but also for MS Teams, Zoom and Google Meet, in order to answer an invitation via other collab tools without changing the device.
Balthasar-Max Althaus | TrustRadius Reviewer

Pricing Details

Cisco Headset 700 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Cisco Headset 700 Series

Cisco Headset 700 Series 7.3
Based on 2 answers
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
Joshua Baever | TrustRadius Reviewer

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

Alternatives Considered

Cisco Headset 700 Series

Key advantages for the Cisco Headset 700 series include simplicity of connections (no special adapter cables needed), long battery life, and general performance for the price point. Integration with the rest of Cisco's Webex eco-system (the Webex app, and Webex Control Hub) hold promise for future enhancements. Areas for improvement include feature management apps that do not depend on a smartphone, and replaceable earpads.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

The background noise cancellation and blurring background are the unique features of Cisco Webex Desk Pro apart from maintaining a high-quality video and audio during usage. The redirect option allows us to switch between standalone or integrated versions. Whiteboard, content, screen and wireless sharing, annotation, erasing features are the most useful capabilities which takes Cisco Webex Desk Pro to next level.
SYED ZAFFAR MAHMOOD | TrustRadius Reviewer

Return on Investment

Cisco Headset 700 Series

  • I was provided with the headphones, but my back is not hurting anymore; before I was using heavy headphones.
  • Due to the battery life we are able to have long collaborative meetings.
  • The quality of the product means that the battery is healthy after 2 years.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

  • It's ease of use has really reduced the need for training. It uses the same RoomOS that all Cisco devices use and it works great.
  • The metrics on the devices allow us to see how much its being used and fix issues before the become real problems.
Joshua Baever | TrustRadius Reviewer

Screenshots

Add comparison