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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Room Series

    Score8.6 out of 10
    N/AThe Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.N/A

    Polycom Trio

    Score7.3 out of 10
    N/APolycom Trio 8800 is a conference phone system that offers high-quality audio, as well as the ability to add video conferencing and HD content sharing. RealPresence Trio is Skype for Business on-prem and Office 365 Skype for Business Cloud PBX certified for conference calls and supports a 1080p30 USB camera for video conferencing. Users can share content from their personal devices, facilitating a BYOD (bring your own device) approach to collaboration.N/A
    Pricing
    Cisco Room SeriesPolycom Trio
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Room SeriesPolycom Trio
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Room SeriesPolycom Trio
    Considered Both Products
    Cisco
    Chose Cisco Room Series
    As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives …
    Incentivized
    Chose Cisco Room Series
    Cisco never fails to impress end users. Cisco WebEx room series provides versatility and at the same time it has excellent feature set. Using a touch controller you can manage meeting by sitting in any corner of the room. You can also mute /unmute any person using touch …
    Incentivized
    Poly
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    86 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    79 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    87 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    72 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    82 Answers
    No answers on this topic
    Best Alternatives
    Cisco Room SeriesPolycom Trio
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Headsets
    Score9.1 out of 10
    Cisco IP Phones
    Score9 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9 out of 10
    Cisco IP Phones
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Room SeriesPolycom Trio
    Likelihood to Recommend
    8.1
    (93 ratings)
    9.0
    (23 ratings)
    Likelihood to Renew
    5.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (83 ratings)
    10.0
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (80 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Room SeriesPolycom Trio
    Likelihood to Recommend
    Cisco
    We had a conference room with a Radvision board that needed to be replaced. Our HQ is not fully Cisco but rather a mish mash of different products such as Rally bars, Poly, Radviison and Cisco. Putting Cisco into the conference room allowed us to have a single pane of glass for our needs.
    Incentivized
    Read full review
    Poly
    We have Polycom Trio for all our conference rooms which do not need video. They work perfectly well, providing excellent quality, sound and features. The sound quality is good for small to medium rooms. We have added additional mic pods for large conference rooms, helps to get voice from users speaking from corners of room. Registers/Integrates fairly easily with Unified Communications platform.
    Read full review
    Pros
    Cisco
    • Captures everyone in the room with its wide angle camera automatically.
    • Counts the number of people in the video meeting.
    • Puts the camera focus on the person who is speaking.
    • Enhances the live meeting video experience with its AI features.
    • Removes the overheads of manually setting up cameras and adjusting them.
    Incentivized
    Read full review
    Poly
    • Audio conferencing is wonderful. This product really excels at audio. Connecting up to Skype for Business Online, we have been able to place regular phone calls as well as Skype based calls. Quality of audio is excellent. This really depends on the amount of bandwidth you have. I really recommend if you have over 5Mbps of available bandwidth.
    Incentivized
    Read full review
    Cons
    Cisco
    • Perhaps any downside I might see is not necessarily with this product, it's more interoperability with other products. And I think these are all roadmap items that are being addressed. For instance, when you're in a Cisco meeting, it's not as feature rich as it might be as if you joined from a computer. However, as I said, these seem to be roadmap items which are coming along soon. Things like integration with the text or chat rather in a meeting, and also whiteboard integration.
    Incentivized
    Read full review
    Poly
    • Our greatest disappointment in Polycom Trio was the lag in using the screen, it wasn't nearly as intuitive and "snappy" as the iPads were.
    • Paired next to the iPad's, the Polycom Trio was much more expensive and couldn't be a justified member of our mass Zoom Room adoption.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    By the time we are up for an upgrade, this particular series of products might not even been in the market. The typical product cycle for such products in the market are about 5 years. More importantly, the codec supported by such devices may also change by the time we are up for an upgrade. Even so, getting this system to a level of functionality we require was a frustrating ordeal that I do not look forward to during the next cycle.
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Usability
    Cisco
    A lot of the features are really easy. You can just click connect and you're in. But using all of these other integrations and all these other features that are there, it's kind of the blind leading the blind as to how we use it. So it's probably the downside of it.
    Incentivized
    Read full review
    Poly
    A well known product that most users are familiar with and simple enough for new users to learn and understand.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Once the order was place we received very quickly
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Performance
    Cisco
    Great product with a great user experience
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Support Rating
    Cisco
    Cisco has always stood out for the excellent support and documentation on its products, this is one of the reasons why they are so well positioned. The means by which you can create a case and the response times are very good. I especially like the support through the Webex teams.
    Read full review
    Poly
    I have never contacted support for this product.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Very easy to implement. Integration into our Unified Communications platform was simple and quick
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Alternatives Considered
    Cisco
    As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives you the premium experience. But I want to mention that Polycom has some features and easy setup which Cisco lacks sometimes. It is mainly 3rd party integration.
    Incentivized
    Read full review
    Poly
    Polycom Trio provides better conference call quality, picks up voice from corners of the room with additional mics for large room, better widescreen display, and it was mostly the user satisfaction which made us choose Polycom Trio.
    Read full review
    Scalability
    Cisco
    The product and backend systems are designed to scale from small to very large organization seamlessly and easily
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Return on Investment
    Cisco
    • The Cisco MTRoA solution has reduced the time it takes for our users to join their meeting and spend more time concentrating on business rather than the technology.
    • It simply works.
    • Ease of support.
    • We also appreciate the great support we get from intelligent folks in Cisco TAC organization.
    Incentivized
    Read full review
    Poly
    • Increase in Conference Call productivity. Using the Skype For Business integration, we can share content on screen and hold video conferences where anyone can join with a skype for business account.
    • Users have adopted the system easily.
    • Reduced travel expenses for meetings.
    Incentivized
    Read full review
    ScreenShots

    Cisco Room Series Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Polycom Trio Screenshots

    Screenshot of Polycom Trio 8800 - Skype for Business UI